Sheridans Bury St Edmunds reviews

★★★★★ 5/5

Google

My husband and i have recently sold our house through Sheridans and can't fault the service we received. All members of staff were professional, friendly and unfailingly helpful - nothing was too much trouble. We felt we were in very experienced and reassuring hands throughout what is inevitably a stressful process at times. Special thanks to the lovely Kathryn Driscoll for all her help and support. Highly recommended.

Sue · 29 September 2023

★★★★★ 5/5

Google

My wife and I recently chose Sheridans to sell our home and what a great decision that was, from our initial conversation with Tim, through to the frequent interaction with Jo. Jo has been brilliant and is a complete star. She always kept us fully informed, reassured us when we needed it and worked extremely hard at keeping the sale moving forward at all times. Sheridans are a great team who all work together in delivering a service far beyond that of the competition. We would highly recommend them.

Ian · 25 August 2022

★★★★★ 5/5

Google

Matt and the team were fantastic in our recent house sale. They are so professional, efficient and helpful. We have sold through them before and that transaction was also a great service from the Sheridans team.PositiveResponsiveness, Quality, Professionalism, Value

Linda · 25 August 2021

★★★★★ 5/5

Google

Thank you Matthew and the whole team for help and support throughout the whole process . The journey into the new home would not be possible without you guys . Thank you once again. Best regards Abhinaya gurung

Avhi · 25 June 2024

★★★★★ 5/5

Google

Great communication, all staff we dealt with were lovely, friendly and helpful and made the home purchase process easier. Went beyond the bare necessity and ensured I was kept up to date. Thank you!

Hannah · 5 April 2025

★★★★★ 5/5

Google

What can I say except thank you to ALL the staff at Sheridans, especially the two Kathryn’s and Bella. They were always there to help, any problem (there were a few) was dealt with professionally, and with speed. Their calming voices on the end of the phone was very much appreciated. I would not hesitate to highly recommend them. Thank you again, Christmas in a new home.

Sara · 25 August 2023

★★★★★ 5/5

Google

When we decided to sell the family home we made contact with many estate agents in Bury St Edmunds and stopped looking when we visited Sheridans and met Kathryn Driscoll. She impressed us greatly with her positivity, knowledge, expertise and can-do approach. She promised professionalism, quick action and a wide range of sales and marketing approaches. Kathryn and the whole team at Sheridans delivered on every level. Everyone was aware of every step of the process and we were always informed and guided along the way. Our house sale was completed within two months and we were absolutely delighted with the service. Thank you everyone at Sheridans.

Diane · 17 August 2024

★★★★★ 5/5

Google

I was initially recommended Sheridans Estate agents by a personal friend who has many years of experience buying & selling BTL. As most of us know, the housing market has faced its own challenges in the past 12 months+ with plenty of uncertainty for vendors and buyers alike. Despite these headwinds I was supported along the way by the team in the Bury office who listened to my queries and concerns and acted accordingly. It was a team effort and I felt a valued customer from start to conclusion.

Mark · 25 July 2024

★★★★★ 5/5

Google

We recently sold a property with Sheridans and would thoroughly recommend the team. Their expertise was beneficial throughout the whole process; presenting and …

Adele · 16 June 2025

★★★★★ 5/5

Google

From the initial discussion on how to market my property, planning Open Day on a Sunday to fit in with my busy work commitments. Professional advice, preparation of the sale details, (including a plan of the extensive outbuildings), sound advice on pricing in the Brexit driven downturn in the market. Professional preparation of the photographs with options to review and make changes, so the final sale details needed no further adjustments. Thank you to the whole team who worked as efficient as an F1 racing teamPositiveResponsiveness, Quality, Professionalism, Value

Ray · 25 August 2021

★★★★★ 5/5

Google

Tim, Matt and the team go that extra mile. All prospective buyers were vetted and no time wasters. Sale was extremely quick and hassle free. Highly recommend Sheridans.PositiveResponsiveness, Quality, Professionalism, Value

Jon · 25 August 2021

★★★★★ 5/5

Google

Excellent friendly service, kept me updated as the transaction progressed and offered plenty of good advice. Highly recommended.

Chris · 11 July 2025

★★★★★ 5/5

Google

Sheridans - A Class Above The Rest! After receiving a call to advise us that the sale of my mother’s house in Great Barton had been completed I wrote with heart-felt thanks on behalf of our family in the way that Sheridans dealt so professionally, so efficiently, so pleasantly and in such a friendly way with the sale of the property. As you can imagine this has not been the easiest of times for us but your staff have made the toughest of jobs for us simple. Thank You.

Ian · 25 August 2020

★★★★★ 5/5

Google

Personal service with excellence. Difficult sales handled with expertise and empathy. Thank you so very much.

Mary · 9 June 2025

★★★★★ 5/5

Google

Sheridans is a must if you selling or buying a property service with an old fashioned customer service with what I feel is the best of the coverage for selling your house and great information for the buyer. If a buyer or seller the team are wonderful head and shoulders above the competition. They give you their knowledge a reassurance and second to none great neigations skills just a must. If you fancy something a little different from the normal Sheridans is a must. You don't sell or buy often so pick the best pick Sheridans

Mark · 26 August 2019

★★★★★ 5/5

Google

Our chain was long, complicated and did not go smoothly, through no fault of Sheridans. However, Matt and his super efficient team took the stress of moving for us. Sheridan’s went above and beyond to ensure our sale went ahead, I felt entirely safe in their hands and trusted them to do right by us. Their honesty and integrity as a company seems rare in the current housing market and it is these intrinsic values which mean that I wouldn’t hesitate to recommend them (I already have) or indeed use them again. They truly were the glue that kept our chain together reassuring us and updating us along the way and I remain forever grateful to them. I have bought and sold houses before and so I’m not a novice, but that said I don’t enjoy selling and buying, so to know you’re in safe hands for such big decisions is invaluable. Thank you Sheridans and you were right when you said “it’ll all be worth it when you’re sitting in front of your fire at Christmas” - it was!

Hayley · 26 August 2019

★★★★★ 5/5

Google

Sheridans were absolutely excellent throughout the sale of my mother's flat. From the start they were helpful, efficient and friendly and it's largely due to their efforts that things stayed on track throughout the conveyancing process. I really appreciated their positive approach, great communication and professionalism. I have no hesitation in recommending them.

Jenefer · 25 August 2023

★★★★★ 5/5

Google

Sheridans provided a wonderful service. A special thanks to Kathryn Driscoll who amazing from the moment she valued my property, through to completion. Would highly recommend Sheridans.

Megan · 27 March 2024

★★★★★ 5/5

Google

I found Sheridans professional, friendly, helpful and very efficient and always called back promptly to answer a query. The experience with them from start to finish was very good and I would recommend using Sheridans for buying and selling I would not hesitate to use them again.

Denise · 29 October 2023

★★★★★ 5/5

Google

I have been so impressed with Sheridans, the service has been so professional. Simon helped us negotiate a particularly tricky time with our conveyancer, he was supportive, kind and extremely knowledgeable. I would have no hesitation in recommending Sheridans. Thank you for all your help in this purchase.

Rachel · 25 August 2023

★★★★★ 5/5

Google

Polite and efficient, thank you

Donna · 11 July 2025

★★★★★ 3/5

Google

After an initial good start, we feel when the sale of our house was going through the sales progression throughout was very poor. My wife then emailed her concerns to the MD with no response whatsoever. When paying over £5000 to sell your house, you expect a better service, would this be the case if ours was a million pound house, I expect not.

Paul · 25 August 2021

★★★★★ 5/5

Google

This is the second time we have sold and bought houses through Sheridans. They are always professional, keeping us informed regularly. The process of buying and selling is never easy but the team were always available for a chat and a coffee if required! We would not hesitate in recommending Sheridans, Great service.

John · 1 December 2024

★★★★★ 5/5

Google

The whole Team contributed to ensure the purchase of Park House went very smoothly. Thank you

Denis · 25 August 2020