Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter no success with other agents I turned to Sheridans. From the off they were very professional and thorough. Special mention to Temara who was a complete star from start to finish, especially when the sale almost fell through. Thanks so much to the whole team, brilliant job!!
Chris · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic review! We’re really pleased you turned to Sheridans and that you felt the difference from the very start.
We really appreciate your trust and are thrilled the sale was a success. Thanks again from the whole team - brilliant clients make our job even better!
★★★★★ 5/5
GoogleSheridans provide a professional service. All the staff are friendly and helpful. They found us a buyer quickly and worked hard to make sure that the sale progressed smoothly to completion. We would particularly like to thank Tamara and Claire.
I · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review. We’re delighted to hear that you found our service professional and our team friendly and helpful. It’s great to know the sale progressed smoothly and efficiently for you. Tamara and Claire will be especially pleased to receive your kind words. We truly appreciate you choosing Sheridans and wish you all the very best in your new chapter.
★★★★★ 5/5
GoogleSheridans are excellent! Tim Sheridan was very helpful and the whole team were supportive and great with communication. Tamara’s handling of the sale was really professional, and the sale went through smoothly. We felt we were in safe hands from start to finish.
Gareth · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with Sheridans.
Tim will be thrilled to know his support made a real difference, and it’s great to hear the whole team’s communication helped keep everything on track. We’re especially pleased that Tamara’s professional handling of the sale made the process smooth from start to finish.
It means a lot to know you felt in safe hands throughout. If we can help with anything in the future, we’re always here.
★★★★★ 5/5
GoogleTamara and the team at Sheridan's were excellent! The purchase of our first home felt seamless, with support at every step of the way. Also, shout out the office dog who kindly brought us a toy every time we went in!
Ben · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We're delighted to hear that whole Sheridan’s team helped make your first home purchase feel smooth and supported every step of the way.
And we’ll be sure to pass your praise on to our very enthusiastic office dog Molly, bringing toys is absolutely her favourite part of the job! 🐾
Wishing you all the best in your new home, and please don’t hesitate to pop in if you ever need anything.
★★★★★ 5/5
GoogleWe recently purchased a house and Sheridans were the vendors agent. We dealt with Tamara predominantly and found her to be professional, approachable but most importantly a driving force to make the transaction happen.
Sue · 16 February 2026
Agent replied · 16 April 2026
Hi Sue,
Thank you for your lovely review. We’re delighted to hear Tamara provided such professional and proactive support throughout your purchase. Wishing you all the best in your new home!
Warm regards,
The Sheridans Team
★★★★★ 5/5
GoogleTamara was fantastic from start to finish, always happy to go above and beyond. An individual who truly cares about her clients. She’s been a pleasure to work with and I wouldn’t hesitate in recommending.
Leah · 18 December 2025
Agent replied · 16 April 2026
Thank you for your lovely review. We’re thrilled to hear Tamara made your experience so positive, and we truly appreciate your recommendation.
★★★★★ 5/5
GoogleWe bought our new home through Sheridans in Bury St Edmunds in October and, although moving house is never stress-free, this was a surprisingly smooth process. Tamara, Claire, Iain and colleagues were prompt in responding to calls and emails, and helped arrange several visits to the house, both to help confirm it was the one for us, and afterwards to sort out arrangements with the vendors. They also offered advice on removal firms, solicitors, etc and were good in telling us (as relative newcomers to Bury) about the neighbourhoods we visited with them in quite a long search for the right home. I hope we won't be moving for a long time, but if we do, I would certainly look to Sheridans for help, and will recommend them to anyone who asks.
Alan · 16 December 2025
Agent replied · 16 April 2026
Thank you so much, Alan, for taking the time to share such a thoughtful review. We’re delighted to hear that your move felt smooth and well‑supported, and that the team were able to assist throughout your search and purchase. It was a pleasure helping you settle into Bury St Edmunds, and we truly appreciate your recommendation. Wishing you many happy years in your new home.
★★★★★ 5/5
GoogleVery good and professional interactions with Sheridans, especially Tamara, when buying a house where they represented the vendors.
Uwe · 16 March 2026
Agent replied · 16 April 2026
Hi Uwe,
Thank you so much for your kind review. We’re delighted to hear that you had a positive and professional experience with Sheridans. Tamara and the team really appreciate your feedback, it means a lot to us.
Wishing you all the best in your new home, and please don’t hesitate to reach out if we can help with anything in the future.
★★★★★ 5/5
GoogleI recently had the pleasure of purchasing a house through Sheridanes, and I must say, the experience exceeded all my expectations. What particularly stood out for me was the responsiveness of their team. Every time I reached out with a query or needed assistance, I received prompt and helpful responses.
Their ability to communicate quickly and effectively made a significant difference in the home-buying process. It was reassuring to know that I could rely on their team for immediate and accurate information, which is so crucial when making such a big decision. This level of service and attention to detail truly sets Sheridanes apart.
I highly recommend Sheridanes to anyone looking to buy a property in the area.
Carl · 28 December 2023
Agent replied · 24 August 2024
We are ever so grateful for your wonderful review Carl. It was a pleasure to deal with you both throughout your purchase.
★★★★★ 5/5
GoogleWe have now used Sheridan's to both buy & sell on more than 1 occasion, and I can't speak highly enough of the team and service we've received. From viewings, to comms, through to chain completion and after care, they've been exemplary throughout. Wholly professional, with genuine integrity, and lovely people to boot. I wouldn't hesitate to recommend their services to anyone, and I now wouldn't use anyone else.
Ian
Ian · 16 January 2026
Agent replied · 16 April 2026
Hi Ian,
Thank you for such a wonderful review. We’re delighted to have supported you through multiple moves, and your trust and recommendation mean a great deal to the whole team. We're always here whenever you need us.
Warm regards,
The Sheridan’s Team
★★★★★ 5/5
GoogleWe are so grateful to Matt and his team for their support, thoughtfulness and efficiently during the whole process of selling our property. After achieving the best price and producing a pleasing brochure they took over all viewings and negotiations up to 'exchange' ...in just 9 weeks! Throughout that time we were kept up to date by different members of the team who were always friendly and enthusiastic. We've now bought and sold our home through Sheridans and would to recommend them to anyone wanting a professional and caring agent to seamlessly guide them through an otherwise stressful process. Thank you all!
Sarah · 25 August 2023
Agent replied · 24 August 2024
Thanks so much for your kind review Sarah, we really appreciate you taking the time. We're so delighted to have helped you throughout the whole process of selling. Thank you for the recommendation and please let us know if we can be of assistance in the future. With best wishes, Sheridans
★★★★★ 5/5
GoogleI would highly recommend Sheridan's Estate Agents to sell your property. Our sale was not straightforward and Sheridan's team were very proactive in liaising with all involved and keeping things moving forwards. They were completely honest and direct at all times with both buyer and seller so that decisions could be made based on fact at as early a stage as possible. I would definitely use Sheridan's again to sell a property.
JJJ · 26 February 2024
Agent replied · 24 August 2024
Thank you for your lovely review, we really appreciate you taking the time to complete this. We will look forward to working together with you in the future.
★★★★★ 5/5
GoogleSheridans, and in particular Tamara, have been excellent. They sold my mum’s house quickly and kept me informed of progress all the way through. Would happily recommend them.
Carole · 18 August 2025
Agent replied · 23 November 2025
Thank you so much, Carole! We're thrilled to hear Tamara and the team made the process smooth and kept you well informed. It was a pleasure helping with your mum’s sale, we truly appreciate your recommendation!
★★★★★ 5/5
GoogleSheridans have sold two houses for us. As well as being totally professional at all times they are friendly, thorough and always willing to go the extra mile. In particular, Claire, Tamara and Megan have excelled themselves yet again.
Thank you, Sheridans, once again you are highly recommended.
Annette · 26 March 2026
Agent replied · 16 April 2026
Thank you so much, Annette, for your wonderful review and for trusting us once again with the sale of your homes. We’re delighted to hear that you found the team professional, friendly, and willing to go the extra mile, that’s exactly what we aim for.
Claire, Tamara and Megan will be absolutely thrilled to know they helped make the process smooth for you again.
It has been a real pleasure working with you, and we truly appreciate your recommendation.
Thank you from all of us at Sheridans! 🌟
★★★★★ 5/5
GoogleThe experience with Sheridan's has been second to none from start to finish. Tim was very informative and gave realistic/honest feedback on the property we were selling, as well as shared his thoughts on properties we were considering to purchase. We spoke to most of the staff in the office, all of which were friendly and professional and really made us feel at ease. Special thank you to Claire G who was our main point of contact during the sale process. Have already started recommending you to friends in the market, of which 2 have already gone ahead with you. Excellent service all round. Jess and James 😊
James · 25 August 2022
Agent replied · 24 August 2024
Thank you for the super review Jess and James and for recommending us to friends. If we are able to assist in any future house search or sale please get in touch. Kind regards...all at Sheridans.
★★★★★ 5/5
GoogleIf you’re thinking of selling your home, I would highly recommend Sheridans.
They are by far the best estate agent in East Anglia.
What makes a great company is the people and the whole team at Sheridans just go above and beyond, every member of their team just couldn’t do enough to help, extremely professional and very personable.
We sold through Sheridans they kept us informed throughout, every viewing we were always given feedback, they offered to do all viewings if we were not available.
They give you 100% confidence
Added bonus
After Sheridans sold our property we were extremely fortunate that the new home we purchased was also being offered through Sheridans.
Yet again the team worked extremely hard to help us throughout the whole process, putting us in touch with solicitors etc.
We got to know the whole team who always made us feel so welcome.
We would like to say a massive thank you to Tim Sheridan, Matt, Kathryn D, Kathryn C, Jo, Iain, Brooke, Bella and not forgetting the office dog, you are all absolutely amazing.
Also a special mention to:
Claire Greener ⭐️⭐️⭐️⭐️⭐️
My wife and I will always be forever grateful for everything you have done for us, you have been our rock.
It’s so nice to meet people who really enjoy what they do.
Moving home is never easy, hence why it’s very important to choose the right estate agent,
Please look no further.
Not only have we now got a beautiful home We have made some amazing friends at Sheridans
Keep up the amazing work you all do
Jason · 22 September 2024
★★★★★ 5/5
GoogleGreat service from Sheridans from start to finish, I would thoroughly recommend. Our house was sold quickly and above the asking price, as they said it could be with their marketing strategy. Thanks to the whole team for a professional and friendly job well done.
Robert · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to leave this lovely review. We’re delighted to hear that you had a great experience with Sheridans from start to finish.
It’s fantastic that your home sold quickly and above the asking price - we’re thrilled our marketing strategy delivered exactly what we promised.
A huge thank you from the whole team for your kind words. We’re really pleased we could make the process smooth, professional, and friendly throughout. If you ever need anything in the future, we’re always here to help.
★★★★★ 5/5
GoogleWe had several recommendations of estate agents when looking to move but we are so glad that we chose Sheridans.. From the moment we contacted them, through to the valuation by Matt and right up until we completed they were simply excellent. Any questions we had were answered quickly and even though our chain was complex they made sure it went as smoothly as possible in the difficult circumstances. I would not hesitate in recommending Matt and his team.PositiveResponsiveness, Quality, Professionalism
Dudley · 25 August 2021
Agent replied · 24 August 2024
Hi Dudley, thank you very much for your very kind review. If we are able to assist in your house search or sale in the future please get in touch. Kind regards...the team at Sheridans
★★★★★ 5/5
GoogleAfter being with another agent for 4 months and wondering what was going wrong, we spoke to Sheridans and they took all the worry out of our hands. From the first phone call they have been polite, professional and incredibly helpful. Massive thank you to Sandra for going out of her way to explain things to me, chasing things and generally being my sounding board when I’ve needed advice! Also big thanks to the rest of the team for being so lovely when I’ve called in. Amazing agents!!
Emma · 25 August 2021
Agent replied · 24 August 2024
Hi Emma, thank you so much for your lovely review. We are so pleased we were able to help. If we are able to assist in your house search or sale in the future please get in touch. Kind regards...the team at Sheridans
★★★★★ 5/5
GoogleWe recently purchased our home through Sheridans and would recommend them to anyone.
They were a total pleasure to deal with, particularly Matt Baker. Matt was aware we were looking for a property in a specific area, and contacted us to let us know this was coming on - and it’s our dream home! Matt was knowledgable and responsive, as well as being really transparent and honest about the timescales and how things were going.
Special thanks too to Brooke Sandry (who’s incredibly personable and friendly), and Melanie France (who supported with regular updates). We’re so pleased with our new home, thank you!
Sophie & Tom
Sophie · 26 April 2024
★★★★★ 5/5
GoogleWe purchased a house listed by sheridans and couldn't have had better communication from our case handler Tamara. Would highly recommend using this estate agents for excellent cross communication between buyers vendors and solicitors to ensure most efficient completion date
Emma · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review! We’re delighted to hear that your experience purchasing a property through Sheridans was such a positive one.
We truly appreciate your recommendation and wish you all the very best in your new home!
★★★★★ 5/5
GoogleSheridans we're fantastic handling the sale of our property. Tim, Melanie, Megan, Claire, Kathryn, we're all so good, helpful, professional etc etc. Apologies if I have forgotten anyone. Thank you so much.
Mark · 11 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind review, Mark.
It was a pleasure assisting you with the sale of your property, and we’re delighted to hear you had such a positive experience. I’ll be sure to pass on your lovely feedback to the team, who will really appreciate it.
Thank you again for choosing Sheridans, and for taking the time to share your feedback. We wish you all the very best for the future.
★★★★★ 5/5
GoogleOur house was for sale while the market was very challenging due to uncertainty caused by Brexit so it was complicated but Sheridans qualified each potential customer so thoroughly which meant most viewings ( and we had over 50) were serious potential buyers. We had offers and good prices but many times the potential buyers could not sell their own house because of the uncertain market but Sheridans kept us up-to-date and were discreet and understanding of our own situation. I cannot recommend Adrienne Newman highly enough for her viewings and sensitivity to us. She was wonderful and I believe a major reason why we got so many offers. Sheridans do their homework. A huge thankyou to everyone with special thanks to Adrienne, Caroline and Saskia who were always so polite and pro-active. Matt gave sensible advice and kept us informed. We would definitely not hesitate to use Sheridans again.
Victoria · 26 August 2019
Agent replied · 24 August 2024
Hi Victoria, thank you for your extremely kind review. We know its been a while but we wanted to still let you know we appreciate you taking the time to rate us. The lovely words about Adrienne were passed onto her. If we are able to assist in your house search or sale in the future please get in touch. Kind regards...the team at Sheridans
★★★★★ 5/5
GoogleFrom the first contact the staff have been polite professional and knowledgeable. All queries were dealt with quickly and the communication has been excellent and very friendly. We highly recommend Sheridans Estate agents.
Mr & Mrs Holleyman. Ixworth. Suffolk
Mary · 16 January 2026
Agent replied · 16 April 2026
Hi Mr & Mrs Holleyman,
Thank you so much for your kind words. We're delighted to hear that you found our team polite, professional, and responsive throughout. Your recommendation means a great deal to us.
Warm regards,
The Sheridans Team
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