Trusted Agent profile · Bury St Edmunds · Suffolk

haart Bury St Edmunds reviews

★★★★★ Excellent

1,111 reviews across 3 platforms

1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE

Part of haart, see every office.

haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

1,075

Reviews on Google

This office

Facebook logo

4.2 / 5

35

Reviews on Facebook

This office

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Facebook

We have used Haart everytime. First to find our home together and now we are on our 3rd re mortgage! wouldnt use anyone else. Love Matt Tilbury to bits. He is on the Ball, Professional, Friendly and very Efficient and Helpful. Of course the rest of the team are just the same. They always do their very best!! See you in 2 years!!

Paula · 24 August 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Terrific service from Meghan Smith, Nadine and Elliot! Helpful, friendly and patient with a new customer. Couldn't rate them higher !

David · 11 August 2024

Agent replied · 25 August 2024

Thank you for you lovely review David! - Meghan, Nadine and Elliot | haart Bury St Edmunds

5/5

Google

Very professional. Always friendly and helpful. Alison is amazing in how she looks after you!

Graham · 29 July 2019

Agent replied

Graham Bradley, thank you for your kind review; we are happy to pass along your comments to the team here at haart Bury St Edmunds! If you ever need anything else from us, please feel free to give us a call or stop by!

5/5

Google

Excellent service from the whole team. Alex was brilliant at keeping me updated with progress

Elaine · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Beth was so helpful, really down to earth and considerate of our needs and requirements.

Justine · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

It was a good decision to ask assistance from Haart Bury St Edmunds. The staff were all friendly and very supportive throughout the process. They constantly update us with the progress. Will definitely recommend them to all my friends. ㋡

Nestor · 22 June 2023

Agent replied · 21 June 2024

Thank you Nestor for the kind words! Goodluck in your new home - Haart Bury St Edmunds!

5/5

Google

Nadine, despite not acting on our behalf, did a fantastic job ensure the whole chain was kept up to date.

Seb · 19 August 2024

Agent replied · 25 August 2024

Thank you for taking the time to leave your feedback Seb! I'm pleased to hear this was the case. Goodluck in your new home! - Nadine Smith, Haart Bury St Edmunds

5/5

Google

Whilst looking for my new forever home I met Meghan from Haart on a few occasions, she was very friendly and professional and immediately puts you at ease.

S · 23 March 2024

Agent replied · 21 June 2024

Thank you for your kind review, it has been a pleasure meeting you and helping you towards your next move. I wish you the best on your future - Meghan

4/5

Google

Wasn't the most straight forward house buying journey, felt mostly supported by heart. Bit pushy at times for me a first time buyer

James · 26 June 2024

Agent replied · 25 August 2024

Thank you for the feedback! - Haart Bury St Edmunds

5/5

Google

Joe was very helpful and did everything he could to find us a property.

Steven · 29 July 2019

Agent replied

Dear Steven Adcock, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Very easy to use, Alex was proactive in finding suitable properties, an excellent service!

Daniel · 29 July 2019

Agent replied

Thank you Daniel for your kind words, really pleased you are happy with the service you have received.

5/5

Google

Thanks to Beth for several house viewings and helping us find our dream home!

Michael · 29 July 2019

Agent replied

Dear Michael Hill, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property!

5/5

Google

It is such a pleasure dealing with Beth - I always feel like I am given time to discuss my needs and she always comes back to me with regular updates on my purchase - a first class service.

Andy · 22 June 2023

Agent replied · 21 June 2024

Thank you for taking the time to leave a review! I'm pleased that you had a good experience and if you need any further help, don't hesitate to contact us - Bethany Moret, Haart Bury St Edmunds

5/5

Google

Beth and meghan has been very helpful on my property search and helping me a lot on a property search. Good customer service from both. Avhi

Avhi · 22 April 2024

Agent replied · 21 June 2024

Hello, Thank you Avhi for the kind feedback. I'm pleased to hear that we've been helpful! - Meghan Smith & Bethany Moret , Haart Bury St Edmunds

4/5

Google

Thank you to Elliot and Daniel.

Dorothy · 26 August 2021

Agent replied

Thank you so much for you feedback and kind words. If you ever need us in the future, don't hesitate to get in touch, kind regards Elliot Haart Bury St Edmunds Sales

5/5

Google

I contacted Haart to help me with searching for my first home. I was put in contact with Joe Bunce from the Haart team and i couldn't have asked for a better service. He was knowledgeable and took the time to explain things to me, always happy to go the extra mile. A very positive experience and would highly recommend Haart.

Jonny · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

We saw 3 estate agents but decided to go ahead with haart after Justine valued our home. She valued the same as the other estate agents but was friendlier and more informative about the whole process. They kept in regular contact throughout and we would not hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 22 June 2021

Agent replied · 21 June 2024

Thank you for the kind feedback. Kind regards, Justine - haart of Bury St Edmunds (sales)

5/5

Google

Great customer service Joe Bunce made things simple and easy to understand!

Greg · 29 July 2019

Agent replied

Greg Dawson, we are glad we could help!

5/5

Google

Alex Bryant was brilliant kept me up to date and very helpful

Caroline · 29 July 2019

Agent replied

Hi Caroline Attwell, thank you so much for your positive comments about haart Bury St Edmunds!

5/5

Google

Great communication from the team at Haart in Bury with Meghan, Justine and Nadine in particular providing great feedback and updates.

Rob · 18 June 2024

Agent replied · 21 June 2024

Hi Rod, Thank you for your review. Pleased to hear that communication was great as that is key. All the best, Meghan Smith, Nadine Smith - Haart Bury St Edmunds

5/5

Google

We can not recommend Haart enough. Very professional and friendly. Unfortunately we had two abortive sales, but the support they gave us was exceptional. We’re currently having a break until the government decides what’s the next step with the stamp duty. But we will definitely be returning to Haart for help to sell our property.

Jessica · 16 February 2021

Agent replied

Thank you so much for you feedback! If you ever need us in the future, don't hesitate to get in touch. Kind Regards, haart of Bury St Edmunds (sales)

5/5

Google

Nadine & Beth both offered outstanding support through our purchase with Haart. Thank you both for pushing to meet our tight timelines!

Sam · 22 May 2024

Agent replied · 21 June 2024

Thank you Sam, I'm pleased to hear that we've met your tight timeframe and goodluck in your new home ! - Haart Bury St Edmunds, Nadine Smith & Bethany Moret

5/5

Google

Daniel was really helpful in getting me pointed in the right direction on finding a rental house. He took the time to sit down with me and get some basic ideas on what kind of property I was looking for.

Carter · 16 September 2020

5/5

Google

Justine is amazing and all the haart team are so professional

Justin · 29 July 2019

Agent replied

Justin Price, we're happy to hear you had such a positive experience with our team!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Platinum in The Trusted Agent 2026 awards.

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