William Davis Homes Burton On The Wolds reviews

★★★★★ 5/5

Trustpilot

Great experience throughout purchasing…

Great experience throughout purchasing at Buttercup Fields. Built and finished to a high standard with snags resolved quickly, if not ahead of completion.Special thanks to Nicky throughout the purchase, and Tom in following up on the minor snag work once moved in.

Kate · 14 November 2024

★★★★★ 5/5

Trustpilot

A brilliant experience so far

I am in the process of buying my first home which has been daunting! Bev has been an absolute angel and has gone above and beyond to make the experience enjoyable. She has kept me informed every step of the way and given me any advice I have needed. She has made the whole process enjoyable.

Louise · 22 February 2024

★★★★★ 5/5

Trustpilot

Excellent Service from the start

Right from the word go, I have received excellent service, from Marie and the sales Team in Radcliffe and all the support staff from William Davis over the past year. Nothing is too much trouble, any small issues are deal with efficiently and swiftly. (and there are not many). My new home is a delight to live in,and the Development is excellent. I would certainly recommend a William Davis home.

Gillians · 7 February 2023

★★★★★ 5/5

Trustpilot

Just visited Lace Fields Ruddington

Just visited Lace Fields Ruddington. We were welcomed by Kelly Rudkin who was so friendly, knowledgeable about the site and the local area. She was so polite showing us the show home. The show homes were beautiful and spotlessly clean. We now have much to think about as the 4 bed houses were so good and it’s so hard to choose. Thanks Kelly for your help today.

H · 30 April 2023

★★★★★ 5/5

Trustpilot

My dealings with William Davis have…

My dealings with William Davis have been very positive and informative. Stephanie and Lauren have been so friendly and approachable it has taken a lot of stress away from me. This is a completely new experience for me and I am excited to move into my new home as soon as possible.

Susan · 9 December 2025

★★★★★ 5/5

Trustpilot

Just moved in to our new home in…ruddington Nottingham

Just moved in to our new home in September 2023 on Lace fields ruddington Nottingham and it went very well,Thanks to Kelly in reception, she was there for us every step of the way always very helpful and polite any worries we had she handle it with professionalism .We can’t thank Kelly enough

Deborah · 15 February 2024

★★★★★ 5/5

Trustpilot

Debby was brilliant 👏

We had a brilliant customer service from Debby(Houlton) at William Davis. She was friendly, professional and informative. She was always happy to help with all our questions. I would recommend them to anyone buying a new house.

Bina · 11 April 2026

★★★★★ 5/5

Trustpilot

Great service at Buttercup Fields

Having found our perfect plot on the building plans nearly two years ago we've had many months to keep popping in and bugging Nicky in the sales office until our house, last one on the build plan, was finally released for us to buy. We've watched it grow from foundations to completion and it's been so exciting. We've had a brilliant experience and any snagging has been sorted straight away by Tom the great site manager. We're so happy with our lovely new house and are looking forward to our first Christmas in it. Particular thanks go to Nicky who has been there from the start of us first visiting Shepshed and seen us through everything.

Jaynelawn · 9 December 2024

★★★★★ 5/5

Trustpilot

Excellent customer service.

An excellent experience of buying my new home. Pam and Faye in the sales office were always happy to help and answered any questions I had. There were only a few snags and all of these were sorted promptly.

Charlotte · 24 July 2024

★★★★★ 5/5

Trustpilot

Prince's Place Radcliffe on Trent

I wish to thank William Davis for our wonderful new house, we are absolutely delighted with our new home. The excellent service that Marie in the sales office has provided most efficiently during the process of purchasing our property from the beginning to completion is outstanding. We can not praise her highly enough. We were fully kept informed throughout & guided through all the details & enquiries that we had. Ross the Site Manager, Shaun the Assistant Site Manager & the staff workers on site have been most helpful, kind, respectful of our property and very hard working. The standard of the new housing development is exceptional & a lovely place to live.

Sandy · 31 October 2024

★★★★★ 5/5

Trustpilot

An all round excellent service

We were provided with helpful information about the site, house and services all the way through our purchase of the property to moving in. In particular we had excellent support and attention from their representative, Jules, in the sales office. She was at all times very helpful and pleasant to deal with and went out of her way to get things done for us. We were also able to have regular contact with Paul the site manager on practical issues and we felt we could always contact him personally if we needed to know anything, as well as the routine briefings at the house.Apart from delays on completion of the house, which were mostly out of the builders control, our experience was a good one and we are very pleased to be living in a lovely house which has been built and finished to a very high standard. We would always recommend William Davis as a company and compliment Jules and Paul for their personal service.

Perry · 29 October 2024

★★★★★ 5/5

Trustpilot

Garendon Park

Great customer service provided by Mandy at Garendon Park.

Nic · 30 August 2026

★★★★★ 5/5

Trustpilot

Exceptional Home Buying Experience with William Davis

I recently purchased a home from William Davis, and I couldn't be more thrilled with the entire experience! From the initial viewing to moving in, the process was seamless, and the team was incredibly professional and helpful.A special shout-out to Bev and June, who went above and beyond to provide exceptional customer service. They were always available to answer any questions, provide updates, and make sure everything went smoothly. Their warmth and efficiency made the whole journey stress-free.I highly recommend William Davis, a 5-star experience from start to finish!

Venakta · 29 September 2024

★★★★★ 5/5

Trustpilot

This is my partner & I’s first home…

This is my partner & I’s first home together, and we couldn’t be happier! We looked at many new build developers but William Davis was the best in terms of quality & features, hands down. The ‘standard’ package and all it included e.g turf / tap outside etc - when you compare this to others, you realise it’s a rarity. Bev & June supported our journey from the very start. We had endless questions & they helped and provided support in all ways possible. We reserved our plot and watched it get built over a 6 month period, and Bev provided picture updates & kept us posted on key milestones. We are very appreciative for the help we received! Another shout out goes to Chris & Colm - from our 1st ‘meet the builder’ to now, they have been amazing with their support. With our minor snagging list, they actioned this quickly & always communicate with such a friendly & professional manner. They are a credit to the William Davis business! We’ve now been in our house for 1 month and we love it. The standard of finish is amazing and made the moving in process so bliss. For us, buying a William Davis home just felt right & we’re so happy with our decision. We’d recommend W.D to everyone!

Amy · 8 September 2024

★★★★★ 1/5

Trustpilot

Atrocious

Atrocious. Failed to correctly handover land surrounding our home when they sold it years ago and so they remain responsible for it, but they refuse to undertake any maintenance of it. They are both rude and inconsistent when making contact with them about it. Would steer clear of purchasing property they have responsibility for, nor or in the past, or property close to anywhere they have built. Currently the issues will prevent us selling our home and they couldn’t care less.

Holly · 1 September 2024

★★★★★ 5/5

Trustpilot

Great customer service

I bought a house from William Davis in 2017, which we love. Ever since moving in, and even after our initial 5 year period of support from William Davis, the company have always offered a great customer service, from everyone I’ve engaged with. Lindsay is brilliant and always responds quickly and helpfully.

Sam · 24 May 2023

★★★★★ 1/5

Trustpilot

Poor After-sales Services

I have been well settled in my current abode, in Prince's Place since 30.6.2023. In order to prepare for home removal to UK, I have gone back to my home country last October 2023 hoping to be back in a month time. Unfortunately, my partner was, all of sudden, suffered from a stroke and was in critical condition. It is very fortune that she is recovering after having been hospitalised for more than 3 months in my home country. Accompanying her to go through the crisis, we have been exhausted in our everyday living in particular to seek for proper treatment and rehabilitation. As such, we only started making our house removal in March and returned to UK in April this year. When coming back, we found that the internal glass of a window had a crack across it. Over the period, we are still heavily engaged in the daily rehabilitation exercises and treatment. In-between time, I have twice sent email to Willism Davis for repair service but in vain as the customer service repeated told me that it was not in the snag list and direct me to get a quote from a window company. I am totally disappointed for such a well established company being so stuck to its rules than looking into the issue, that a crack was found after a period of five months there was no one in the house. Furthermore, I wish to raise that I was being entertained to have rectification work to my house in early period last year only when I submitted an inspection report from a third party professional company even though I have submitted the standardised template much earlier. Now, I have been so exhausted that I did not prepare the snag list for the initial six months for its follow-up, and so disappointed to get no help.

Eric · 13 July 2024

★★★★★ 5/5

Trustpilot

Happy

We recently purchased a house from William Davis Houlton and are very pleased with the quality they have maintained throughout. While there have been a few minor issues, common with new homes, they have been resolved promptly. A special mention goes to Bev, who has been incredibly friendly, responsive, and thorough in her explanations whenever we raised any concerns. She has made the process very comfortable. Overall, we give William Davis Houlton a five-star rating. We're happy homeowners!

Kalpna · 9 September 2024

★★★★★ 1/5

Trustpilot

Avoid buying a house from William Davis

Unfortunately we bought a house thinking that we were buying from 5 star builders, however, our experience has been anything but 5 stars. Since we moved into our property which is located at the bottom of a sloped road, we have had problems with the drainage in our garden. This has caused our garden to be water logged and in certain areas where it is particularly water logged no grass can grow. We now know that this is a common problem with many William Davis houses and sites. Our garden is completely unusable and requires extensive amounts of work to add drainage so that the foundations of our house and the garden are not water logged. Despite informing William Davis of our concerns and requesting that they add sufficient drainage to our garden to make it usable we have been told that it is not their issue to resolve. We are extremely disappointed that we have spent £400k on a house which we were expecting to be of a high standard. As we are so upset with the lack of support from William Davis I would urge others to really think before buying a house from this company. Once you buy the house they are unwilling to fix their mistakes and leave you needing to spend large amounts of money to rectify their issues. This is not something that you would expect from a 5 star building company and when buying a new build home you do not expect to have to outlay thousands of pounds to add basic drainage to your garden. We are aware that our neighbours have also been complaining about the same issue and they have had their garden drainage sorted whilst we have been refused. As I have read on other reviews there appears to be issues on many sites about certain people being favoured and having their problems resolved. Due to this I would discourage anyone to buy a house from William Davis and I would not recommend them as a company to buy a house from. We have contacted the NHBC regarding their poor workmanship.

Chloe · 25 June 2024

★★★★★ 5/5

Trustpilot

William Davis delivered what they said…

William Davis delivered what they said - Bev was fab and organised snagging and the whole process was straight forward - when buying houses often isnt.

Mark · 24 September 2024

★★★★★ 5/5

Trustpilot

Prince's Place - Radcliffe on Trent

We moved into a property on this development approximately a month ago but only now am I reading the reviews for William Davis Homes on Trustpilot. An oversight. I would certainly endorse the comments made by Danielle regarding Marie the Sales Consultant for this development. One of a number of mostly positive reviews which should provide some reassurance for prospective purchasers.There are, however, some reviewers who are less than pleased with the developer. For prospective purchasers, it would be much more helpful were they to always name the development and be specific about what were the issues they were obviously very unhappy about. Whilst an expectation that any new home will be free from faults is probably an expectation too far, what one should expect, is that any valid faults reported are quickly resolved.We had a 'snagging' visit three weeks prior to contract completion. A visit that was more usful in checking that the requested changes, upgrades and selected options had been implemented. Rather than it being a useful fault finding exercise. What was very valuable when it comes to 'issues' is the ten day post occupation check list that you can submit. Then issues that only really become obvious from actually occupying a property, can be raised. Whilst ours were generally minor issues, all the issues reported were subsequently, quickly resolved.Hopefully, as Simon reports of his experience of having previously owned a William Davis Home prior to his current purchase, then we will be just as happy with our purchase.

Richard · 14 June 2024

★★★★★ 1/5

Trustpilot

Utterly poor quality standard

Utterly poor quality standard, and an arrogance verging on contempt by senior management to admit their failings and therefore make good the issues.Lack of site management and supervision allowed their very poor sub contractor to basically do little or nothing , and what little they did has required re-addressing multiple times.Some gardens on the development have been re installed ( not just turf laid, but drainage, sub soil etc) four times, and still two years after handover we still await satisfactory completion of the works.

Derek · 2 June 2024

★★★★★ 5/5

Trustpilot

Marie and the team at Prince's Place…

Marie and the team at Prince's Place have been incredibly supportive during the process of buying our property, we couldn't have hoped for a better experience!The build quality of our home is excellent, with any minor issues solved promptly with no fuss. I wouldn't hesitate to recommend William Davis to anyone.

Ed · 9 February 2023

★★★★★ 1/5

Trustpilot

Horrendous experience - Thorpebury in the Limes.

A truly horrendous experience from William Davis Homes. Please beware as you will be sucked in with a kind sales team and when you complete they will discriminate against you and completely disregard issues that you are legally entitled to have fixed. We have been back and forth with nothing but emails ofmisinformation and excuses from the head of customer services and operations director. - We received our keys in early December, after the property was delayed due to a miscommunication between the sales team and solicitors. - Upon completion we moved into a home where our driveway was not tarmaced and we had an unfinished street. We constantly went back and forth with a customer service advisor and the person in charge of our post occupation snags. I complained many times of damages to my car due to the uneven surfaces and they didn’t care. They were both completely unhelpful and equally lacked the basic skills to resolve issues. A complete disregard for customers that have spent thousands of their hard earned money on their homes. We fought from December to May and finally our driveway has been topped. The reason for this? Since we had moved in and the house next door had not been sold for over 4 months, so they decided to pour their manpower and energy into the homes on the next phase that had been sold in order to pocket their money as quickly as possible. We were constantly told that because the house next door was incomplete they could not top our driveway, however there were plenty of weeks where there was no work being completed at the home next door and no effort to apologise or resolve our issue. We kept getting a date for the driveway to be topped and this kept getting delayed every week. We were constantly chasing the site team and customer services advisor but had no resolution. We then raised our complaint to stage 2 and 3 and magically when it reached stage 3 our driveway was topped! What a shock! - We were promised 3 different wifi providers are wired up to our home. When we received our keys and tried to get our wifi installed our network provider said that they did not have lines wired to our home and we ended up waiting over a month for our wifi to be installed and lost days of work. We also checked with the other 2 providers and they were not wired up to our homes, nor our neighbours. To this day there are people that still haven’t had their wifi installed due to delays from the developer. Absolutely disgraceful! - A couple of weeks after we had moved in, our neighbours garage had flooded due to a lack of drainage being installed. In order to fix their drainage we woke up to builders breaking into our garden through our back fence without any permission from us. They TRESPASSED onto our property and left it a mess for many weeks with orange barriers and an un secure fence. This in turn damaged our turf which has still not been fixed and was promised by the operations director to be complete on the 3rd of March! - they were unable to resolve issues, and do not know how to speak to customers or have the common courtesy to contact people that have been troubled and robbed of their hard earned money by their company. We were told that our issue would be resolved within 7-10 days of receiving an email from them, it is now 3 weeks later and I am still waiting to receive any communication. They also had the audacity to blame the issue with my driveway on Easter holidays, when this should have been completed in December.Absolutely disgusting behaviour from these guys. Do yourselves a favour and avoid wasting your time, energy and money on this company and their disgraceful staff.

R · 13 May 2024