Trusted Agent profile
★★★★★
301 reviews across 2 platforms
81, Coal Clough Lane, Burnley BB11 4NS
E and M Property Solutions's Burnley office at 81 is rated 4.6 out of 5 across 301 reviews on two platforms, including 287 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Burnley office, from every platform, shown as written. First names only.
5/5
GoogleLeanne got us sorted straight away in less than a week while we've been waiting for other agencies weeks only to book a viewing which they decided to cancel only few days before anyway. Amazing service, people and speed of the whole process. I would give 6 stars if possible and highly recommend if you really looking for a house not just promisses and wasted time.
5/5
GoogleLeanne is da best💪🤩 highly recommend🤩 …
5/5
GoogleThe whole team is professional, courteous and helpful. Would definitely recommend them as nothing is too much trouble.
Thank you so much for your kind words and five-star rating! We're thrilled to know that you found our team professional, courteous, and helpful. It is indeed our commitment to ensure that we attend to all the needs of our clients, and we're glad we hit the mark for you. We gratefully appreciate your recommendation, which really motivates us to keep striving for excellent service. It's been a pleasure serving you and, please rest assured, we're here for you whenever you need us. Thanks again!
5/5
GoogleThank you so much to Tina and the team for your help and support. Highly recommend!
5/5
FacebookI have been dealing with E & M solutions since July last year. Started with a full refurb of a very run down property I had just purchased to transform into my first HMO. The co. have always been extremely helpful and professional in all aspects. Even during Covid lockdown they have managed to retain full occupancy. I have no hesitation in recommending Tina & Leanne for refurbs or management and trust them 100%.
5/5
GoogleQuick and efficient service. Very modern and user free app.
Thank you for your 5-star rating, Adrian Matousu! We appreciate your feedback and are glad to hear that you found our service quick and efficient. We're also pleased that you liked our modern and user-friendly app. If you ever need any assistance in the future, please don't hesitate to reach out to us. Thank You! Tina Etherington - Director
5/5
GoogleGreat company, great local knowledge and excellent team.
5/5
GoogleAbsolutely pleasure to work with this fantastic team! Such incredible customer service and would highly recommend!
Thank you so much for your ace review and your warm recognition of our team! We are thrilled to hear that you've experienced exceptional customer service with us. We work hard to ensure our clients are happy and content with our services, so your feedback is greatly encouraging. It's always a pleasure to serve clients like you, and we're ready to assist you anytime in the future. Thanks again for choosing us!
5/5
GoogleAbsolutely lovely. Thankyou and your team. You are all amazing and brilliant. Fast responses and quick with all paperwork and procedures. Very professional keeping myself and other parties up to date on all documentation. 5 star review. I am humbled by the experience and long may your bussiness thrive.
5/5
GoogleFriendly staff recommended knowing that they are doing well
Thank you for your 5-star rating, Mohammed Ullah! We appreciate your feedback and recommendation. If you ever need any assistance in the future, please don't hesitate to reach out to us. Thank You! Tina Etherington - Director
5/5
GoogleThank you leanne and team, for getting my sale through, very professional and kept me informed all the way throughout.
Dear Aaron, Thank you so much for taking the time to share your experience with us. Your 5-star review and kind words are greatly appreciated. We are thrilled to hear that you had a great experience with our team and that Leanne was able to provide you with the professionalism and communication you needed to get your sale through. We know how stressful buying or selling a property can be, and our goal is to make the process as smooth and stress-free as possible. We appreciate your trust in E&M Property Solutions, and we are pleased to have been able to help you with your property needs. If there is anything else we can do for you, please don't hesitate to reach out. Thank you again for choosing E&M Property Solutions, and we look forward to serving you in the future. Best regards, E&M Property Solutions
5/5
GoogleGreat service at great prices. From viewing to moving in took only one week. The application process was very simple and very fast. Leanne who was dealing with my request was very professional and easy to work with. I can't think of anywhere better to deal with for my requirements. Thank you
5/5
GoogleA very straightforward agent. I strictly recommend this establishment to all tenants and Landlords.
Thankyou for the 5 star review Olabanji, we really appreciate it.
5/5
GoogleI have used Emma at E&M properties for a rental and I cannot rate her and the company highly enough. Their professionalism is second to none and they catered for my needs to move in an expeditious and prompt manner. Thank you so much - You’ve been amazing 🤩 …
5/5
GoogleRecently rented a property from E M properties no hassle what so ever.the staff member I dealt with was called Gemma she was a pleasure to deal with sorted everything out quick and easy.i would highly recommend if you are looking to let a property to use EM.thanks again Gemma.
5/5
GoogleBeen amazing with E and M property solutions. Neat and quite environment.
Thank you for your kind words, Mary! We're thrilled to hear that you had an amazing experience with E&M Property Solutions. We strive to maintain a neat and quiet environment for our clients. If you ever need any assistance in the future, please don't hesitate to reach out.
5/5
GoogleWhen I approached Leanne,with regards to the repair of wardrobe in my room,she immediately sort things out.I was glad that my concerns were taken it seriously.The guy who repaired the wardrobe was extremely polite and respectful.Your service is very much appreciated.keep up your spirit.Thank you once again.
5/5
GoogleE and M property solutions is the best agency in uk. They helped to find a good house near to my working place .The property is very nice and well maintained. Thank you E and M property solutions to provide me lovely place to live in.😊 …
5/5
GoogleGreat service, couldnt be without them. Thank you.
Thank you for your kind review! We're delighted to have provided you with great service and that you appreciate our assistance. We're here to support you and ensure that you have a positive experience. Your gratitude means a lot to us, and we're glad to be of help. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to assist you! E&M Property Solutions Ltd
5/5
GoogleAbsolutely amazing service and accommodation!!
Thank you for your kind words, MäX! We're thrilled to hear that you had an absolutely amazing experience with our service and accommodation at E&M Property Solutions. We strive to provide the best experience for our clients. If you ever need any assistance in the future, please don't hesitate to reach out.
5/5
GoogleVery professional company with great market knowledge
Thank you for your review! Providing excellent service and staying up-to-date with market trends are top priorities for us. We appreciate your feedback and thank you for choosing our company. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your support!
5/5
GoogleReally impressive and knowledgeable service. Highly recommend.
Thank you for your glowing review! At E&M Property Solutions, our goal is always to provide top-notch service and understanding of the sector. Your recommendation means a lot to us, it's the best compliment we could receive. We look forward to assisting you with any future property needs. Don't hesitate to reach out if you have any further queries. Thanks again for choosing us!
1/5
GoogleVery unprofessional seem like they dont even want to be there.
Good Afternoon Pete, Thank you for taking the time to leave a review, we don't seem to have any record of you on our system, if you would like to call the office 01282 711560 I would be more than happy to have a discussion with you and try to resolve any issues you may have encountered. We want all of our clients to have the best experience possible and value all feedback.
1/5
GoogleFlorence Street Burnley on the market. After calling many times they didn't give a viewings appointment, saying we will call you back to arrange but no contact. If you want to sell your property they don't seem to be the right estate agent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
E and M Property Solutions's Burnley office has 301 reviews across two platforms: 287 on Google, 14 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
E and M Property Solutions is rated 4.6 out of 5 across all 301 reviews, and 4.6 out of 5 on Google from 287 reviews, checked 9 October 2026.
E and M Property Solutions, 81, Coal Clough Lane, Burnley BB11 4NS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.