Trusted Agent profile · Burnley

Duckworths Burnley reviews

4.7

★★★★★ Excellent

289 reviews across 3 platforms

24 Manchester Road, Burnley, BB11 1HH, BB11 1HH

Part of Duckworths, see every office.

Duckworths's office in Burnley, at 24 Manchester Road, is rated 4.7 out of 5 across 289 reviews on three platforms, including 195 Google reviews rated 4.9.

Google logo

4.9 / 5

195

Reviews on Google

This office

Facebook logo

4.8 / 5

73

Reviews on Facebook

Business-wide

Trustpilot logo

21

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Burnley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Leanne at Burnley was amazing

Leanne at Burnley was amazing, very professional, made the whole thing seem less thank you

Anita · 15 April 2024

5/5

Facebook

I would just like to say a massive thanks to Jen who has been an amazing support in getting us to exchange on the sale of our home today, through what has been a very long and protracted sale. Cheers Jen & have a good weekend (we will be busy packing)

Catherine · 26 April 2019

5/5

Google

Fantastic support and personal service whilst looking for property where time was taken to understand the requirements of the purchaser to find their new home. Highly recommend this agent.

Janet · 15 May 2024

Agent replied · 11 November 2024

Thanks for the recommendation Janet - great to here you felt supported in what can be a stressful time. We really appreciate you taking the time to leave a review and wish you all the best for the future

5/5

Facebook

I can't thank you enough for all your help with our move. Rob in particular has gone above and beyond to help us - from the moment he rang to ask about putting our house on the market, until the day we moved - nothing was ever too much trouble. A huge thank you and we would definitely recommend. The best estate agents around by far.

Helen · 2 September 2019

Agent replied · 22 February 2025

Thanks Helen. That’s so lovely to hear. I will make sure I pass this message on to Rob and the whole team. 🦆🦆

5/5

Facebook

Recently sold our house with Duckworths. It Sold within a week after previously being on 6 mths with a different agent!! Cant fault Duckworths.. helpful, friendly staff, especially Kim, who kept us constantly up to date with everything. Definatly recommended to anyone thinking of selling. �� 5 star service xx thank you

Zoe · 2 March 2018

5/5

Google

From valuation right through to completion It was perfect. Went up for sale Tuesday sold on Wednesday.completed in 8 weeks. The team are friendly and professional And make what could be a stressful experience go smooth keeping you informed and always available for any enquiries. Thank you team Duckworths Burnley You are all stars

Tony · 24 August 2024

5/5

Facebook

James was fantastic when he came and viewed the property which I was wanting to sell. Communication was good from start to finish and I was kept updated throughout. Thank you to the team at Duckworths!

Hannah · 27 May 2022

5/5

Facebook

Just sold my house with duckworths. Amazing service and communication from start to finish. Laura was fantastic and always kept me up to date and my house was sold in 7 weeks. Would definitely use them again and recommend them

Shaunagh · 17 September 2021

5/5

Facebook

A huge thank you to Duckworths for helping me buy my first home! Especially big thanks to Stuart who was fantastic. He constantly kept me in the loop and always went above and beyond to make buying my first home so easy! ☺️

Olivia · 22 December 2020

5/5

Facebook

We recently bought our new home through Duckworths Burnley. The service we received from Rob was 1st class from start to finish, he was in contact with us all the way through the purchase & was always available to answer any questions. Once again, thank you Rob

John · 28 May 2019

5/5

Google

I would definitely recommend Duckworths, great service from start to finish, a special mention to Leanne who went above and beyond (given my circumstances) to ensure the house was sold.

Adrian · 12 November 2022

5/5

Google

Really helped me with my purchase, very proactive when things appeared to stall. Highly recommended.

Julia · 27 October 2025

5/5

Facebook

We received the keys to our first home today and we are extremely grateful for all the hard work that duckworths especially Lin put into making this happen. Also to ensure we were in before we welcomed our son into the world � Thank you x

Jade · 25 August 2017

5/5

Google

Leanne was a great help, she passed on my details to a mortgage advisor, checked in with me regularly and communication throughout was very prompt and concise

Khateeja · 12 November 2022

5/5

Google

Brilliant service start to finish harry was brilliant

Paul · 14 December 2025

1/5

Google

Had difficulty giving this companies Burnley office a one bought a house through them really liked the house otherwise would have pulled out I would be here all night with what there rubbish at My recommendation avoid this company like the plague

Ian · 8 November 2024

5/5

Facebook

Duckworths promised we'd have a buyer for our house in 4-6 weeks and we found a buyer in 10 days! the estate agent made the process easy minus a few solicitor hiccups but as a whole they were fabulous. Within 12 weeks of viewing our dream property, we'd sold our house and had moved!

Alice · 7 September 2020

Agent replied · 22 February 2025

Thank-you so much for your review, we wish you the best of luck in your dream home 🦆🍀🏡

5/5

Google

I sold my house with Duckworths, everything went smoothly and I'm happy with the sale and Jason's service.

Mark · 14 June 2024

Agent replied · 11 November 2024

Thanks for leaving a review Mark - great to hear everything went smoothly and that the service you had was excellent. We wish you all the best

5/5

Google

Me and my partener had put our house up with duckworths after using a different estate agents. We got an amazing offer they where doing at the time. Although our house has been on the market for a few months we have had a consistent viewings. We have been kept updated and had a phone call to discus our next steps on selling the house. Everyone we have spoken to or dealt with so far has been very professional and friendly. We have now just accepted an offer so will do another review at the end of everything. Thabkyou duckworths :)

Victoria · 12 November 2021

5/5

Google

Great work, friendly customer service and sales process was chased up well

Shakir · 20 October 2025

5/5

Facebook

Big thank you to the Burnley team! Fast responses and made the process more enjoyable. Special thanks to Mark for helping us thrlugh this. Thank you so much!

Joanna · 31 March 2022

1/5

Facebook

I have had my house up for sale with other estate agents (Curtis Law being one of them, service terrible )Duckworths Estate Agents their service is brilliant, the phones are always answered, I have had so much more viewings as they really do a great job in advertising the property, all the girls Amy, Kate and all the others are so polite and knowledgeable I would advise anyone looking to sell their house definitely use Duckworths Estate Agents, only wished I would of put my house up for sale with them from the start.

Vicky · 11 August 2021

1/5

Trustpilot

Sold our house using Duckworths and…

Sold our house using Duckworths and they marked my sale as "chain free" and left it like this even after multiple conversations with me advising we were not chain free. Found a house me and my family loved, put an offer in and it was accepted. The buyers of my house then realised we were not chain free and threatened to back out of the sale due to this unless we could complete ASAP. Obviously I didn't want to lose the sale so agreed to this and I am now currently living with parents with my young family and paying £100 a month in storage unit fees until the house we are buying has completed.

Danielle · 20 February 2021

5/5

Google

Easy to work with team. Friendly and hardworking.

Ben · 15 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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