5/5
Extremely professional and helpful throughout. Scott and Keelie were lovely to deal with and I wouldnβt hesitate to recommend them to anyone looking to sell their home. An absolute pleasure to deal with, thank you.
Trusted Agent profile Β· Burnley
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136 reviews across 3 platforms
36 Manchester Road, Burnley, BB11 1HJ
Clifford Smith Sutcliffe's office in Burnley, at 36 Manchester Road, is rated 4.7 out of 5 across 136 reviews on three platforms, including 127 Google reviews rated 4.7.
Every review we hold for the Burnley office, from every platform, shown as written. First names only.
5/5
Extremely professional and helpful throughout. Scott and Keelie were lovely to deal with and I wouldnβt hesitate to recommend them to anyone looking to sell their home. An absolute pleasure to deal with, thank you.
5/5
Clifford Smith Sutcliffe were a pleasure to deal with when we were purchasing our first home. Keelie was friendly, professional and helpful and was always happy to answer questions and support our journey from start to finish. We could not recommend them enough.
5/5
I have just recently bought a house through Clifford Smith Sutcliffe in Burnley. I cannot begin to express how simple the team made this whole process & how efficient they were. I dealt with Peter throughout the process & he went above & beyond in all aspects & the communication was fantastic. I would highly recommended buying & selling houses with this estate agents & cannot thank them enough for everything.
5/5
Highly recommended, professional from beginning to end in the sale of our house with a nice personal touch. Thanks to Keelie, Scott and Stephen.
5/5
Simply put, the best people I have ever dealt with. I purchased a house through them; sadly, there were some complications, but they were on my side with the house I was selling. This really wasn't the job of Clifford Smith; however, they were more than willing to do everything in their power they could to help get the deal through. Special mention to Keelie, who, without her, I really don't think I'd be in the position I am in. She was on the phone every day to every person involved with the sale of my house and helping and giving me any advice she could. Without a doubt, I would be dealing with them all again. Thank you for everything.
5/5
Used Clifford Smith to sell my late motherβs home. Great service with a human touch. Scott was class from the first minute wanted to know the story and the history behind the house. Keelie was superb from start to finish keeping us well informed throughout the sale and getting a great price for the property and Peter was great with the final stage of handing over the keys. Would recommend to anyone who is looking to by or sell ππ
5/5
I would like to thank Keelie and Scott for their outstanding service during the sale of my house. They were so helpful and professional from the valuation to completion , nothing was too much trouble for them. I can highly recommend Clifford Smith Sutcliffe to anyone wishing to sell a property.
5/5
Well, Scott and Keelie were very helpful in selling our property with the whole process seamless from initial contact to exchange of contracts. We also employed the services of the Clifford Smith Sutcliffe legal team who were equally efficient in their role. Would we recommend Clifford Smith Sutcliffe? Absolutely! A friendly team who kept us informed at all stages and was actually very good value. Thankyou to all. Ian
5/5
As a first-time buyer interacting with Clifford Smith Sutcliffe I can highly recommend Peter. He absolutely went above and beyond in his role to provide support and advice throughout the entirety of the process. He's also extremely professional and courteous. Thank you Peter!
1/5
Shocking company, sat outside a property waiting for a viewing, nobody showed up, when I called them they said they had sold it and cancelled our appointment, but didnβt bother to inform us. Edit after their response. Total lie, you never spoke to me it was a missed call and no message was left.
'Shocking' seems unfair Tony. We understand you had a wasted trip and for this we apologise. You booked this viewing on the 26th November for today, the 7th of December, and we spoke with you on the 29th of November to tell you we needed to cancel your viewing due to a sale being agreed. You may recall in this conversation you stated you wished to be kept in the loop if anything happened with the sale?
5/5
Clifford Smith Sutcliffe and all the staff were fantastic from start to finish. Keelie went above and beyond to help us with our purchase and sale and I cannot thank her enough. Stephen talked me though everything and helped me understand the process which put my mind at ease. Our sale was handled professionally and by a very competent team. They efficiently dealt with all our questions and promptly requested everything to make the sale go smoothly. The valuation process was easy, Scott handled everything and did a great job with the photos of the property and the details which showed the best qualities of the house. I was over the moon with them, would use them again and recommend to anyone. 5 Stars!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
We had an excellent experience. Our offer was dealt with quickly and professionally. On acceptance the property was promptly removed from the market as agreed, sold sign within days. Then every effort was made to help the purchase go through smoothly, multiple viewings, patiently sorting many enquiries , even a tutorial on how to get the meter reading from and unco-operative meter. Did not have any of the problems in the reviews, the service was spot on and considering the difficult time we are in, beyond expectation. Special thank you to Scott and the team.PositiveProfessionalism
5/5
Nervous about selling our house after 24 years but the team at Clifford Smith and Sutcliffe were amazing. We rang the minute restrictions were lifted re covid19 and by the weekend theyβd photographed, advertised and got us a buyer!!!! We have had anxious moments but weβve been constantly reassured and kept updated. Itβs been really convenient having the solicitor linked to the estate agents and recommend you take advantage of this fact. Our sale has gone through now and I couldnβt recommend them enough. Special thanks to Keelie and Darren for the support and the useful tips.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Excellent service from Peter and his team at Clifford Smith Sutcliffe.They kept us informed all the way through our recent house sale and did everything to make the sale go smoothly from first visit to completion day. Great all inclusive service π β¦
5/5
I dealt with Keelie who was absolutely amazing. She kept me informed throughout the whole process which took just over a month. On completion she presented me with a lovely card and a box of goodies. I would definitely recommend this estate agents and would definitely use them again myself. Definitely a thumbs up from me.
5/5
Clifford Smith Sutcliffe were the estate agents for the purchase of our new home, the whole team were amazing and so helpful through the whole process. I would also like to give a special mention to Keelie, who was always on hand to answer any queries and always gave her support whenever needed. I would say she went above and beyond my expectations. Thanks again to the whole team.
5/5
5* Service from start to finish. I initially contacted Peter to arrange a valuation, Scott arrived on time & gave a good valuation on the property. The house was only on the market 4 days!! Peter was fantastic in negotiating for me and the deals they offer are better than any of the other estate agents I looked at! I can't fault them and will definitely use them in the future. :)PositiveResponsiveness, Professionalism
5/5
Keelie was a lovely girl who looked after everything while purchasing my house. She gave an excellent service and answered all my questions. I will recommend Clifford Smith Sutcliffe, to anyone who is looking to buy a home. Thank you xx
5/5
10 out of 10, all the team at Clifford Smith Sutcliffe handled all my queries in a timely and proficient manner. As a buyer I would recommend the estate agent.
5/5
Thank you Kellie and Peter for all your valuable guidance, support and assistance during our recent purchase of a property in Padiham. Michael & Barbara
5/5
A really efficient and polite service on selling our home. Providing a sensible valuation and advice on marketing, regularly updating on progress and value for money. Special thanks to Keelie Pilkington for her friendly and cheerful attention.
5/5
We recently bought our new home through [Clifford Smith & Sutcliffe and we couldnβt be happier with the service we received. From start to finish, the team was friendly, professional, and always happy to help with any questions we had along β¦
5/5
We recently purchased our new home through Clifford Smith Sutcliffe, and we couldnβt be happier with the experience. The entire team was incredibly professional and helpful, making the process smooth and stress-free. We especially want to commend Peter for his outstanding service. He kept us well-informed at every step and was always available to answer any questions we had. His dedication and professionalism truly stood out and made a significant difference in our home-buying journey. We highly recommend Clifford Smith Sutcliffe to anyone looking to buy or sell a property. Their commitment to excellent service, especially from Peter, is truly commendable. Thank you, Peter, and the entire team at Clifford Smith Sutcliffe!
5/5
We were so delighted with the incredible support, experience and kindness that CSS showed throughout the buying and selling process of our properties. Moving house is such an enormous task that it can feel abit overwhelming. Scott, Keelie and Peter help us so calmly from the very start. The care and attention to detail and always knowing that they were in control of things was a huge relief. We are completely delighted. If you want to put your house on the market and sell it in 2 days this is the Estate Agent to use. We sold our lovely house and bought our dream home. This was all made possible by these brilliant team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Clifford Smith Sutcliffe's Burnley office has 136 reviews across three platforms: 127 on Google, 6 on Facebook, 3 on Yell.
Clifford Smith Sutcliffe Burnley is rated 4.7 out of 5 across all 136 reviews, and 4.7 out of 5 on Google from 127 reviews.
Clifford Smith Sutcliffe Burnley, 36 Manchester Road, Burnley, BB11 1HJ.