Trusted Agent profile · Burnham
★★★★★
1,763 reviews across 2 platforms
78 High Street, Burnham, SL1 7JT
Romans's office in Burnham, at 78 High Street, is rated 4.1 out of 5 across 1,763 reviews on two platforms, including 294 Google reviews rated 4.5.
Every review we hold for the Burnham office, from every platform, shown as written. First names only.
1/5
Trustpilot0 Stars!!!!
Dear Alex, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
1/5
TrustpilotBadly organised and forceful, lost the trust in the brand
West Drayton office staffs are putting pressure on potential tenants, information is not shared amongst them resulting in putting us off altogether of Romans West Drayton.
5/5
TrustpilotGreat service
Fast efficient service RICS valuation done and provided within a couple of days. Staff couldn't have been more helpful. Would certainly recommend them and use them again.
5/5
GoogleFirst class service received from Romans Mortgage and Letting services. As a client, I feel my needs being well understand and treated with special care. Definitely recommended.
5/5
GoogleFantastic service received from Kapil at Romans. We would highly recommend using him. Thank you very much for your help and support during the mortgage application process.
1/5
TrustpilotAVOID if possible
Avoid dealing with such unprofessional people if possible!I have followed their complaint policy and got an automated email with complaint number AND THAT’S IT !!
5/5
Trustpilotgreat estate agents who I have used to…
great estate agents who I have used to sell my property very trusted unlike berkshire estate agents limited who have stolen from me.
1/5
GoogleI wouldn't recommend any one !!! they would waste your money and time!!!!! their the worst one if you want a rent !
5/5
GoogleRating only, no written review.
Dear Leslie Baker, Thank you for the great review of our Romans Estate Agents Burnham team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
1/5
TrustpilotUnhelpful & rude staff
Awful company. The staff are rude and generally unhelpful. Would never use this company by choice ever again.
5/5
TrustpilotGreat service - Reading
Great service , Sam my sales agent was extremely helpful with my first home purchase.Prompt team and brilliant service
1/5
TrustpilotAvoid Romans Bracknell if you value customer service.
Bracknell letting agents are the worst, if you can avoid I would definitely recommend you do.Dissatisfied landlord.
1/5
TrustpilotRip off merchants
If you are a tenant these sharks will never miss any opportunity to fleece you.
4/5
GoogleFriendly and very understanding agency. I'm glad I found them.
1/5
TrustpilotAwful people.
Dear Michael We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
5/5
GoogleI have used them to buy my home... Great service!!
1/5
GoogleRating only, no written review.
Dear Anthony Miles, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
TrustpilotHelpful team who were responsive.
Rating only, no written review.
Dear Mr FarrerCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
GoogleRating only, no written review.
Dear Nitin Gulati! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
TrustpilotFantastic and proffessional service
Rating only, no written review.
Dear DamianCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
GoogleRating only, no written review.
Dear Lovepreet Singh, Thank you for the great review of our Romans Estate Agents Burnham team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
TrustpilotAttentive and sufficient staff.
Rating only, no written review.
5/5
TrustpilotAlways very helpful
Rating only, no written review.
5/5
TrustpilotChloe was very efficient and helpful.
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Burnham office has 1,763 reviews across two platforms: 294 on Google, 1,469 on Trustpilot (across the whole business).
Romans Burnham is rated 4.1 out of 5 across all 1,763 reviews, and 4.5 out of 5 on Google from 294 reviews.
Romans Burnham, 78 High Street, Burnham, SL1 7JT.
