Trusted Agent profile · Burnham Market

Sowerbys Burnham Market reviews

★★★★★ Excellent

284 reviews across 2 platforms

Market Place, Burnham Market, PE31 8HD

Sowerbys's office in Burnham Market, at Market Place, is rated 4.8 out of 5 across 284 reviews on two platforms, including 228 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026.

Google logo

4.9 / 5

228

Reviews on Google

This office

Trustpilot logo

56

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Sowerbys, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Burnham Market office, from every platform, shown as written. First names only.

1/5

Google

Went to view 11 Orchard lane few weeks ago now and becks was patronising and even showed us the wrong garage to the property. lucky for us we had done our research, if you are a vendor do not use Sowerby's and if you have seen a property with them specifically ask for grace or someone else not becks absolute rubbish!NegativeQuality, Professionalism

Jack · 28 August 2020

Agent replied · 6 June 2023

We are so sorry that you feel you had a bad experience , which it seems was with our King’s Lynn office, not our Burnham Market office. We take comments like this very seriously and will of course fully investigate this matter. If you have anything further to add, please contact hello@sowerbys.com. Many thanks.

5/5

Google

We would highly recommend Sowerbys and Susie Hamilton, in particular. She was kind, professional and nothing was too much trouble. We are delighted with the quality of the build by Hill at Heartwood, Docking. Many thanks.

Susannah · 12 November 2023

Agent replied · 26 November 2023

Thank you for this review!

5/5

Google

Sowerbys have been fantastic from start to finish. They could not have been more supportive. Karen, in particular, went above and beyond and we cannot thank her enough. It made life so much easier when they were able to recommend conveyancers and mortgages through Broadlands Consultants too. Big 5 stars from us.

James · 31 May 2022

Agent replied · 31 May 2023

Thank you for taking the time to leave a review! We're so pleased to hear you had a wonderful experience with us and that Karen was fantastic as always. We'll be sure to pass on your kind words!

5/5

Google

Over the last few year’s we have bought and sold numerous properties from the Burnham Market Sowerbys, what has always stood out is there customer service, marketing and attention to detail. For us over the last 12 years of dealings a consistent has been Karen, she has always been very helpful, engaging, and looking after us as client whether buying or selling.

Jonathan · 6 June 2020

Agent replied · 6 June 2023

Thank you very much for taking the time to leave a review for us! It is great to hear that you have used us consistently and received a great service. We will be sure to pass on your kind comments to Karen.

5/5

Google

KLM what a super star. Its hard to cap the other reveiws only to say that I completely agree. She is a real pleasure to have been around taking and showing me and my boys a variety of properties. Not many people work as hard as she does with deadication and commitment to the customer and her employers, well done Karen.

Stephen · 30 March 2024

5/5

Google

We have had the pleasure to deal with Susie Hamilton during the purchase of our property. She has been amazing to deal with.....always approachable, knowledgeable and nothing is too much trouble for her. Dealing with someone as efficient as Susie has made the process so easy and stress free. We can't thank her enough.

Maxine · 28 July 2024

5/5

Google

Karen has gone above and beyond to find us the most perfect house. Thank you for being so patient showing us a number of lovely properties before finding the perfect fit. The whole process has been made so easy enabling the sale to go through swiftly. A Huge thank you! Sue & Sophie Allsopp

Sophie · 28 July 2024

5/5

Google

We recently sold our cottage with Sowerbys supported by Karen and Spencer who I would not hesitate to recommend. They are both exceptionally knowledgeable and professional and Karen did an amazing job monitoring the sale and keeping things ticking along. Great job!

James · 1 May 2023

Agent replied · 31 May 2023

Thank you for taking the time to write us a review!

5/5

Google

I was told Sowerby's were the go-to residential agents in North Norfolk and my experience dealing with Spencer Cushing, their manager/valuer in their Burnham Market office was excellent. He was knowledgeable, engaging, and extremely professional at all times. Highly recommended.

Steve · 15 June 2023

Agent replied · 6 July 2023

Thank you so much for taking the time leave us this review.

5/5

Google

Rebecca and Jack at Sowerbys.... what a fantastic pair. They showed us a house we probably might not have considered, we really liked it, supported us through a challenging negotiation with the vendor and we have bought it! A superb and personalised service and highly recommended.

Melanie · 2 December 2022

Agent replied · 31 May 2023

Thank you for leaving this review. We hope there is much happiness in your new home.

5/5

Google

Professional, large and yet offering a personalised service, Sowerbys helped us to find and purchase our north Norfolk cottage. We were exceptionally well supported by Karen Lewis-Mitchell and received some very timely advice from Spencer Cushing. Accompanied by Peter & Nicky, our initial viewings were relaxed and informative.

Paul · 9 September 2022

Agent replied · 31 May 2023

Thank you for this review. We strive to give all of our clients a personalised service.

1/5

Trustpilot

They’re bad, avoid!

Absolutely the worst people for answering the phones, answering messages or emails!!!

Sarah · 19 November 2025

5/5

Google

We recently completed the purchase of our new home in Docking. Amy from Sowerbys helped us throughout the process and was always extremely responsive, helpful and knowledgeable. We wouldn’t hesitate to engage Sowerbys on future properties. Highly recommended.

Jason · 1 May 2023

Agent replied · 31 May 2023

Thank you for this review!

5/5

Google

My house move had a few ups and downs but Levi at the Burnham Market Office and Katie at the Fakenham office went the extra mile to keep everything on track. Thanks to them I am now settled in my new home with views I could only have dreamt about. Thank you.PositiveProfessionalism

Michelle · 28 August 2021

Agent replied · 6 June 2023

Thank you for taking the time to leave a review! It's great to hear you had such a positive experience with us and that both Levi and Katie were there to support you throughout. We hope you're very happy in your new home!

5/5

Google

Fantastic level of service and support throughout the whole process. The office team, especially Wendy, were always friendly, knowledgeable, quick to respond and helpful. Their support made the whole purchase run very smoothly. Best estate agent experience we have had.

Phil · 6 June 2020

5/5

Trustpilot

Some of these reviews are not…

Some of these reviews are not believable based on my experience with the Kings Lynn Branch over the last 2 years.

Jacob · 24 July 2025

5/5

Google

I could not be more grateful for, and delighted with, the service I received from Karen & her team at Sowerbys Burnham Market. Our house sale was dealt with conscientiously and efficiently, and I couldn't fault the service. James ShakespearePositiveResponsiveness, Quality, Professionalism, Value

Administrator · 28 August 2022

Agent replied · 6 June 2023

Thank you for taking the time to leave a lovely review! We're delighted to hear you had such a great experience with us and that Karen provided a brilliant service as always.

5/5

Google

Simon Hempsall as always been extremely helpful and accommodating during our purchase of a house in Norfolk. Always answers emails and phone calls as soon as . His easygoing ,friendly manner is an asset to Sowerbys

Wysall · 1 May 2023

Agent replied · 31 May 2023

Thank you for taking the time to write this review!

5/5

Google

Excellent advice from a very friendly team

Edward · 1 December 2024

Agent replied · 28 December 2024

Thank you for leaving us this review.

5/5

Google

We love our new home! Wendy from Sowerby’s was easily contactable and helped us all through the process and was really patient when we asked lots of questions! Thank you!

Katie · 28 August 2023

Agent replied · 27 August 2024

Thank you!

5/5

Google

I couldn't recommend Sowerbys enough. Wendy there was especially helpful guiding us through viewings and then our eventual purchase. She also had time to talk through any worries or queries and answered emails very swifty. She went above and beyond.PositiveProfessionalism

Lucy · 28 August 2022

Agent replied · 6 June 2023

Thank you so much for taking the time to leave a review! We're so pleased to hear you had such a great experience with us and that Wendy provided an amazing service as always.

5/5

Google

From the very first time we entered the office and registered an interest in properties - Karen, Daniel and Levi have been fantastic. They even suggested areas we hadn’t considered. 6 months later we are the proud owners of a beautiful cottage to treasure and make memories.PositiveProfessionalism

Sheron · 28 August 2021

Agent replied · 6 June 2023

Thank you so much for taking the time to leave such a lovely review! It's wonderful that Karen, Daniel and Levi were so helpful to you and we wish you all the best in your dream home.

5/5

Google

We love our new home! Wendy from Sowerby’s was easily contactable and helped us all through the process and was really patient when we asked lots of questions! Thank you!

Katie · 22 June 2023

Agent replied · 6 July 2023

Thank you!

5/5

Google

Wendy at Sowerby's Burnham Market helped us find our wonderful new home. She was there all the way - from the first showing to handing over the keys a couple of months later. Thank you.

Sally · 1 January 2023

Agent replied · 31 May 2023

Thank you for taking the time to write this review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sowerbys's Google reviewsLeave Sowerbys a review

Questions about Sowerbys Burnham Market

How many reviews does Sowerbys Burnham Market have?

Sowerbys's Burnham Market office has 284 reviews across two platforms: 228 on Google, 56 on Trustpilot (across the whole business).

What is Sowerbys Burnham Market's rating?

Sowerbys Burnham Market is rated 4.8 out of 5 across all 284 reviews, and 4.9 out of 5 on Google from 228 reviews.

Has Sowerbys won any awards?

Yes. In The Trusted Agent 2026 awards: Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Holt won Gold; Sowerbys, Dereham won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Fakenham won Trusted Agent.

Where is Sowerbys's Burnham Market office?

Sowerbys Burnham Market, Market Place, Burnham Market, PE31 8HD.

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