Trusted Agent profile

Sowerbys Burnham Market reviews

★★★★★ Excellent

284 reviews across 2 platforms

Market Place, Burnham Market PE31 8HD

Sowerbys's Burnham Market office at Market Place is rated 4.8 out of 5 across 284 reviews on two platforms, including 228 Google reviews rated 4.9. The 56 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

228

Reviews on Google

This office

Trustpilot logo

56

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Sowerbys. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Burnham Market office, from every platform, shown as written. First names only.

5/5

Google

Now that the dust has settled after my house purchase I wanted to take a moment to leave a little feedback. I’ve never bought or sold a house in a chain before and due to some difficulties at the very bottom of the chain our sale and …

Richard · 26 November 2025

Agent replied · 26 March 2026

So nice to hear that you are now moved in and I am sure, deciding where to put your Christmas tree! Thank you for taking the time to leave us this lovely review, we really do appreciate it and it is so nice to hear that Karen was so … More

5/5

Trustpilot

Very positive experience

Very positive experience. Staff were all very helpful.

Roy · 19 September 2026

Agent replied · 25 September 2026

Thank you so much for your lovely review. We’re really pleased to hear you had such a positive experience and found the team so helpful. We really appreciate you taking the time to share your feedback with us.

5/5

Google

Big thank you to Wendy and the team in being so helpful when acting for the vendor. Immediate and thorough response in such a friendly manner to help bring our Norfolk dream alive.

Andrew · 10 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us this review.

5/5

Google

The whole team have been professional, supportive and positive throughout the experience, I would happily recommend Sowerby's to anyone. They have cared for us and supported us right to the completion of the sale, special thanks must go to Karen for her positivity and encouragement, although all the team are fantastic

Sarah · 27 October 2023

Agent replied · 1 October 2023

Thank you for leaving us this review!

5/5

Trustpilot

A really good estate agent to work with

Mrs · 11 September 2026

Agent replied · 25 September 2026

We're so pleased you had a good experience. We will pass your lovely comments onto Shaun and Honor.

5/5

Google

I would like to thank and recommend the high level of service Wendy, Amy and the team gave us during our house sale. The attention to detail was second to none Thank-you!

Matt · 17 October 2024

Agent replied · 24 October 2024

We really do appreciate you taking the time to leave us this review, it was lovely to read, thank you.

5/5

Google

I cannot fault the experience with Sowerbys (Dereham branch) with Jessica and Hayley providing an absolutely incredible service, navigating and negotiating on my behalf, and getting me through a very difficult house buying process, thanks to very awkward and unpredictable sellers. Jessica and Hayley are true professionals, a completely different class to your average Estate Agents. I would not not hesitate to recommend them and Sowerbys to anyone. I can also recommend King's Lynn branch who I have had dealings with in the past and been excellent (especially Grace). You can put your trust in these professionals.

Will · 25 December 2023

5/5

Google

Karen at Sowerbys found us our dream house after a tricky hunt in a fast moving market. She made the whole process less stressful, being so communicative and helpful, always being at the end of the phone and keeping us updated. Karen worked hard to make sure the purchase was a success, huge thank you to Karen, Dan for all the viewings and the entire team behind the scenes.PositiveResponsiveness, Quality, Professionalism

Louise · 28 August 2021

Agent replied · 31 May 2023

Thank you fort taking the time to leave a review! We're so pleased to hear you had such a positive experience with us and that Karen and the Burnham team provided a brilliant service as always.

5/5

Google

Sowerbys sales team are amazing. Simon Hempsall sold my parents’ house in a very difficult market. He continuously maintained a professional and persistent approach and was relentless in getting the deal done. I cannot recommend them highly enough.

Caroline · 26 January 2026

Agent replied · 26 March 2026

What a great review to read, thank you for taking the time to leave it for us. it was a great review to read and we are so pleased that the team and Simon have been so helpful throughout the asle of your parents' house.

5/5

Google

Spencer Cushing and his team could not have been more helpful in assisting us purchase our holiday home. Spencer has personally guided us through the entire experience, stepping up to the mark when there were small blips along the way and made us feel confident in the process of purchasing our second home in Norfolk. We are more than happy to recommend Spencer and provide this review.PositiveResponsiveness, Quality, Professionalism, Value

Larry · 28 August 2021

Agent replied · 6 June 2023

Thank you for leaving a review! It's lovely to hear that Spencer and the rest of the Burnham team were so great in helping you buy your holiday home. We hope you're very happy with it!

5/5

Google

We had heard great things about Sowerbys before we started looking for a home in North Norfolk and they were fantastic. Wendy is excellent at her job, she is so knowledgeable, helpful and very efficient. Basically everything you want in an agent but very rarely get. Top marks for the whole team there.

Aisling · 12 July 2023

Agent replied · 26 July 2023

Thank you!

5/5

Trustpilot

Very helpful and extremely pleasant to…

Very helpful and extremely pleasant to work with.

Robert · 29 August 2026

Agent replied · 25 September 2026

Thank you so much for your lovely review. We’re really pleased to hear you found the team so helpful and pleasant to deal with. We really appreciate you taking the time to share your experience with us.

5/5

Google

Wendy and the Sowerbys team, were so impressive, from the outset their professional advice was spot on, the sale of our house was down to their diligence, flexibility and hard work all delivered in an informative and friendly manner, they provided exceptional service throughout, would thoroughly recommend them. Thank you Wendy, Simon and Spencer.

Ken · 8 June 2023

Agent replied · 6 July 2023

Thank you so much for this lovely review. We really appreciate it.

5/5

Google

This is the second time that Karen has helped us with a house purchase and also this time a sale. As always Karen provides a professional and personal service and we would have no hesitation in recommending her and Sowerbys. From beginning to end Karen was always there to help.

Debra · 17 September 2023

Agent replied · 1 October 2023

Thank you for this wonderful review!

5/5

Google

Sowerbys provided an excellent service in helping us to market our property for sale. Their knowledge of the local housing market is second to none and we found that invaluable in the sale process. Levi was extremely helpful, professional and courteous at all times and it was a pleasure to deal with him. We would recommend Sowerbys without reservation.PositiveResponsiveness, Quality, Professionalism, Value

Leigh · 28 August 2022

Agent replied · 31 May 2023

Thank you for leaving a review!

5/5

Google

Great sale experience. The marketing of our property was first class and the staff were all friendly and professional. Special thanks to Karen who was an absolute star. She guided us through the process, negotiating a good deal and keeping us informed at all times. Would definitely recommend Sowerbys as a modern and efficient agent. It will be like leaving good friends. John and Viv Dominy DPositiveResponsiveness, Professionalism

Viv · 28 August 2021

Agent replied · 31 May 2023

Thank you for taking the time to leave a lovely review! We're so pleased to hear you had such a positive experience with us and that Karen provided a wonderful service as always.

5/5

Google

Many thanks especially to Karen Lewis-Mitchell but also to the team at Sowerbys. Through out the process of searching for a house to completion, Karen has gone above and beyond to help and support us in the process. No pressure but …

Katharine · 26 November 2025

Agent replied · 26 March 2026

Thank you for your review. It was great to hear that Karen and the team have been so helpful throughout your new purchase and we wish you good luck in your new home.

5/5

Google

Due to my personal situation the purchase was a little long and at times drawn out, but the staff at Sowerbys - Burham Market, especially Amy, kept faith and were very patient. We got there in the end and I am so pleased with the outcome, thankyou all.

John · 27 September 2023

Agent replied · 26 November 2023

Thank you for taking the time to leave us a review!

5/5

Google

I cannot speak highly enough of the service we have received from this branch from the moment we looked to buy our holiday retreat 16 years ago to the current time when Spencer Cushing, Director and Manager, has gone the extra mile in his …

Geoff · 26 October 2025

Agent replied · 26 March 2026

Thank you for taking the time to leave us this review, we really do appreciate it. We are really pleased that Spencer and the team have been so helpful and for your continued trust over the past 16 years. It means a great deal to us.

5/5

Google

My wife and I had a very pleasant experience when seeking a new home in Burnham Market recently. Our contact was with Karen Lewis-Mitchell who worked very quickly and professionally to understand our criteria and proceeded to show us a …

Paul · 26 November 2025

Agent replied · 26 March 2026

Thank you for your review, we really appreciate you taking the time to leave it for us.

5/5

Trustpilot

Selling our house

We were selling our house. Katie and Teri from the Dereham branch were both lovely, they communicated well with weekly updates and went out of their way to keep us informed of the process despite as with any house sale it not having its hick up’s. They chased the chain and the solicitors for us and nothing was too much Trouble. We would higher recommend them and all the staff at the Dereham branch. Thank you for supporting us through a stressful process. With the best intentions we hope not to use you again.

Fiona · 17 September 2025

5/5

Google

Karen was excellent and went above and beyond to support our purchase, we really could not be grateful enough. Thanks also to the wider business who maintained the same professional but personal approach as we moved through the process. It is a real delight to know that in the now everything internet world, genuine good old fashioned service can still be found at Sowerby's!PositiveResponsiveness, Quality, Professionalism

Richard · 28 August 2021

Agent replied · 6 June 2023

Thank you for taking the the time to leave a lovely review! We're so pleased to hear that Karen provided such a brilliant service as always and will be sure to pass on your kind comments to the team. We hope you're very happy in your new home!

5/5

Google

Wendy was wonderful at guiding me through my purchase. During the difficulties of 2021 she showed professionalism, kindness, understanding and above all friendliness and humour which I needed! I am now happily settled into my new Norfolk life and I can’t thank Wendy and Sowerbys enough for making my move stress free and actually a pleasure! I highly recommend Wendy and all the team at Burnham Market.

Justine · 31 May 2021

Agent replied · 31 May 2023

Thank you for taking the time to leave a lovely review! We're delighted to hear that you had such a positive experience with us and that Wendy was so brilliant throughout. We'll be sure to pass on your kind comments and hope you're very happy in your new home!

5/5

Google

Sorry, I am a little (!) slow in leaving this review as I purchased my property back in 2018! However, Karen L-M was amazing and I didn't want my difficulty with my Google account to stop me from ever writing this review!! A massive thank you to Karen and Daniel and the rest of their team for helping me so beautifully with my purchase from start to finish! Highly recommended!!

Rebecca · 6 June 2020

Agent replied · 6 June 2023

Hi Rebecca, thank you so much for taking the time to write a review! We are delighted that Karen, Daniel and the rest of the team at Burnham provided such a great service and will pass on your kind words to them.

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Questions about Sowerbys Burnham Market

How many reviews does Sowerbys Burnham Market have?

Sowerbys's Burnham Market office has 284 reviews across two platforms: 228 on Google, 56 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Sowerbys Burnham Market's rating?

Sowerbys Burnham Market is rated 4.8 out of 5 across all 284 reviews, and 4.9 out of 5 on Google from 228 reviews, checked 9 October 2026.

Has Sowerbys won any awards?

Yes. In The Trusted Agent 2026 awards: Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Holt won Gold; Sowerbys, Dereham won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Fakenham won Trusted Agent.

Where is Sowerbys's Burnham Market office?

Sowerbys Burnham Market, Market Place, Burnham Market PE31 8HD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.