Trusted Agent profile · Burgess Hill
★★★★★
305 reviews across 1 platform
13 Station Road, Burgess Hill, RH15 9DE
Leaders Lettings's office in Burgess Hill, at 13 Station Road, is rated 4.7 out of 5 across 305 reviews on 1 platform, including 305 Google reviews rated 4.7.
Every review we hold for the Burgess Hill office, from every platform, shown as written. First names only.
5/5
GoogleReally good service, helpful staff and very friendly. First time I had rented and they helped at every point. Even answered stupid questions I continued to ask.
Alec, we are very happy we could provide you with a positive experience! Adam Hills = Senior Branch Manager
5/5
GoogleReally pleased with Gail and her team. They found me a lovely flat which will perfectly suit my needs until I buy a new property.
5/5
GoogleMary Hope looked after us, she was very helpful and professional knew all about the property and told it as it was. I would certainly use them again.PositiveResponsiveness, Professionalism, Value
Dear Stuart Cooke, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleThe support I've received from leaders - in particular, Lauren - has been rather spectacular. From day one I felt valued and respected and am genuinely grateful. 5 stars!PositiveResponsiveness, Quality, Professionalism
Hi Gemma Rands, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Burgess Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleAmazing service from Gail and Alex. When had any questions they were straight back to me with answers. Really quick to find me exactly what I needed in a short space of time. Can’t thank you enough.
Hi, I'm so pleased to read that the team at Burgess Hill have been able to provide you with such a positive experience! I will ensure your comments are passed onto Gail and Alex so they are aware of your feedback. If there is anything we can do to help in future then please do not hesitate to get in touch with us. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleI have worked with the Burgess Hill Management Team over several years and they are always friendly and professional. Leaders definitely take their property management responsibilities seriously and always do their best to resolve issues quickly.
Hi Vanessa, thank you for taking the time to leave us such a great review about our Leaders team at Burgess Hill. We really appreciate this review along with your kind words, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleI have been a contractor for Mid Sussex since 2011 dealing mainly with the Burgess Hill office. The staff are friendly and professional and we have a good working relationship. Keep up the good work!
Hello Brian, we appreciate you taking the time to leave us this feedback and are happy to hear you have had such a great experience with us in your time as a contractor. We look forward to continuing to work with you in the future and if there is anything else we can do for you at all then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleWe had a viewing with Doug today. He was very personable and professional in his approach. He was informative about the property and attentive to our needs.PositiveProfessionalism
Thank you for the great feedback Tony. Adam Hills Senior Branch Manager
5/5
GoogleAmazed at the level of understanding and support received by our property manager Lauren in these unpresented times, thank you for all your help and friendly service.
Hi Bianca Poole, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Burgess Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleGail was super helpful when I was looking for a place to rent. Great service and friendly staff.
5/5
GoogleGail has been very proactive in getting my house rented out and keeping me informed throughout
5/5
GoogleGreat service by Gail. Super helpful in addressing our needs and we felt very much looked after. Always kept up to date with everything as well. Would definitely recommend her services.
Hi Elouise, we are so happy to read such a great review about Leaders Burgess Hill! We're so pleased that you found Gail to be so supportive throughout your dealings with her. We will ensure your comments are passed onto Gail. Our customers recommendations mean so much to us as a business and we are delighted that we have been able to earn yours in this instance. Thank you for taking the time to let us and other customers know about your positive experience. Kind Regards, Leaders
5/5
GoogleThe Leaders Burgess Hill team are great. We moved into our property over the weekend and all paperwork was professionally handled, allowing us to fetch our keys early on move-in day. The property was handed over very clean - which we were appreciative for, as it allowed us to move our stuff straight in. Thank you to the Leaders Burgess Hill Team
5/5
GoogleI must say, that having used Leaders Burgess Hill for 8 years as a Landlord, I have been very happy throughout the experience. Staff are always friendly, rental income is always received on time, and any time repairs are needed to the property, they are always swift and attentive to ensuring quality maintenance, No hesitation to recommend them and use their services again. Thanks !
5/5
GoogleLauren was/is a pleasure to deal with at Leaders!
5/5
GoogleI had never been a landlord before and was quite nervous about renting out my property. . I could but have been more pleased with the professional service I have received from Leaders. From finding the tenant to managing my property nothing is too much trouble. I know my property is in safe hands and would recommend highly Janet Powell
5/5
GoogleThe level of service we received from Gail at the Burgess Hill branch was nothing short of exceptional! She really listened to us, understood our needs, and went out of her way to ensure she found us the perfect property in record time. Friendly, personal and professional throughout, she was a real pleasure to deal with. Thank you so much!
5/5
GoogleGreat letting agency, quick communication, our move was made swift and easy.
Thank you for Yorke's great review, I am sure he will be happy with this feedback. Adam Hills - Senior branch Manager
5/5
GoogleLauren was so helpful and polite.
5/5
GoogleHad great experience with Adam, Tom and Alex with renting out my property. Always helpful and professional.PositiveProfessionalism
Hi Su Shin Lim, Thank you for the great review of our Leaders Estate Agents Burgess Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleVery helpful with all the logistics, organising of contractors etc., that a quick changeover of tenants and a property refresh required
Thank you so much for your positive comments about the service you received from the team at Leaders Burgess Hill! We are pleased that the team have been helpful when organising works at your property. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleLeaders provide a very friendly, business-like letting service. Any issues are dealt with promptly & efficiently with the minimum of fuss.
Hi Rosamund, we are so happy to read such a great review about the service provided by the team at Leaders Burgess Hill! I'm pleased that the team have been able to deal with any issues you have encountered swiftly and efficiently. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleFive stars to Lauren Pothecary of Leaders in Burgess Hill! She has been very supportive and helpful during our long tenancy of the property. She was always available, easy to talk to and assisted us right through to the end of our tenancy, with a quick, calm and satisfactory conclusion. Thank you, Lauren.
5/5
GoogleMy wife and I work with several Leaders branches in letting our properties and the Burgess Hill branch is our favourite. Gail has always been so helpful but now she has moved on we have been pleased with the support offered by Alex and Lauren, we hope that this continues in the future.
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