Trusted Agent profile Β· Burgess Hill

Hunters Estate Agents Burgess Hill reviews

β˜…β˜…β˜…β˜…β˜… Excellent

273 reviews across 2 platforms

1 Church Road, Burgess Hill, RH15 9BB

Hunters Estate Agents's office in Burgess Hill, at 1 Church Road, is rated 4.6 out of 5 across 273 reviews on two platforms, including 246 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

246

Reviews on Google

This office

Facebook logo

4.1 / 5

27

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Hunters Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Burgess Hill office, from every platform, shown as written. First names only.

5/5

Google

From the moment we started talking to Hunters, we didn’t want to deal with anyone else. I have never known an estate agents who are as passionate about the local area and really care about helping people into new homes. Angela and Chris managed our sale so well, kept us constantly informed and chased everyone who needed chasing. A really personable and great service. I recommend to allPositiveResponsiveness, Quality, Professionalism, Value

Niall Β· 15 June 2022

Agent replied Β· 14 June 2024

Thank you Niall for your lovely review. We are delighted that you feel this way about Hunters. Such feedback is really appreciated and we are always happy to help. You know where we are :)

5/5

Google

Fantastic service from Hunters from start to finish! Extremely professional but with a very human touch. I honestly cannot fault them and the whole staff team are great. However, I have to make special mention of Jessy who is a superstar! She really understands the stresses and strains that can crop up and deals with everything calmly, speedily and with humour! Thank you so much. Would highly recommend to anyone selling their house.PositiveResponsiveness, Quality, Professionalism, Value

Ann Β· 28 August 2021

Agent replied Β· 14 June 2024

Hi Ann, that is such a lovely comment, thank you very much for taking the time to write it. You will appreciate how important these reviews are at the moment. Jessy is awesome and will very much appreciate that you have pointed that out. All the very best for the future. Jon Clayson MD

1/5

Google

What a shamble of an estate agent. Me and my wife have been trying to view a property, they are up for rent, over nearly 2 months now. Every time we call them they keep saying they will call us back. Today my wife called them after she booked a viewing for the property for tomorrow and she called them to confirm. They call back to say the property is now gone and under offer. We were very interested in this particular property. They could have been professional enough to at least phone us and say sorry we won't be renting the property to you rather than leaving us hanging! Very unprofessional! We will now be looking at other estate agents in future.

Mutahar Β· 15 June 2020

Agent replied Β· 14 June 2024

Good Morning Mutahar, I have spoken to my team and can only apologise for the lack of service you received. Unfortunately we had quite a tough end of the year with almost all of our staff getting hit by the flu virus that went around and also taking up holidays before Christmas, so we were on less than half power. This really shouldn't have affected the service you received, but regrettably it did. I do hope you have managed to secure a suitable property, but if not, please do contact me directly and i will do my best to help you both find the perfect home to rent. Yours sincerely, Jon Clayson - MD.

5/5

Google

I recently sold my house through Hunters. Why? Because I met Jessy on a viewing of a house they had for sale and fell in love with her honesty. For an agent she was a breath of fresh air. At that point I decided to dump my agent and move to Hunters. Her knowledge is amazing and after spending months on the market with another agent....I sold in a week with Hunters!! Any issues I had in the sale process she was happy to step in and resolve them with my buyer. My solicitor also likes her as she did not bug her 24/7 like some do!! Would definitely use again!!

Louise Β· 15 June 2020

Agent replied Β· 14 June 2024

Louise, thank you so much for such a gorgeous review. You have Jessy spot on there and it's why we also love her to bits. However, you could have toned it down a bit as we will never be able to get head through the doors !!! Hope your new home is wonderful and have a lovely Christmas there. Jon Clayson

5/5

Facebook

We have dealt with Hunters for many years both with selling and rental departments. We cannot recommend them highly enough. They have always been very professional and helpful. Over the years we have got to know Jon and what a great team he has especially Matt, who has been so kind to us. If you need an estate agents, go to Hunters Burgess Hill, THEY ARE THE BEST.

Sue Β· 15 November 2017

5/5

Google

Lisa at the Burgess Hill office was very professional, helpful and always on hand when I needed to speak to her.

Kay Β· 26 April 2025

Agent replied Β· 12 October 2026

Hi Kay, Thanks for your lovely words about Lisa. She has been a great asset and we all love working with her. All the best, Jon & the Sales Team

5/5

Google

We recently viewed a property with Scott from Hunters. He was very knowledgeable about the property, area and fully understood our requirements. Very approachable and answered all of our questions - would highly recommend.

Paul Β· 12 November 2025

1/5

Google

Terrible and not professional! ***AVOID*** Hunters collected incorrect money from my account before vacating property. It has been over a month and despite their promises, we still haven't received the funds. Not only they made error and collected too much money, they don't seems to want rerurn it. They either don't reply or keep telling that they will make transfer tomorrow- which apparently never happens.NegativeResponsiveness, Quality, Professionalism, Value

Agnieszka Β· 15 June 2022

Agent replied Β· 14 June 2024

Hello Agnieszka, Thank you for your feedback. I believe one of our team has been in touch with you and this matter has now been resolved. We pride ourselves on providing outstanding customer service and we apologise that you feel that you did not receive this on this occasion. We value our customer feedback very highly and appreciate you taking the time to let us know your thoughts. Should you require any help or support, we are always happy to help. Do take good care :)

5/5

Google

Hunters are very friendly and professional real estate agents. I bought a flat and while it took some time to sort things out, Angela from Hunters was great: she was always approachable, reliable and informative. She helped things move along and was always on top of things. Plus the congrats card signed by the team was a lovely touch! I highly recommend using Hunters πŸ™‚PositiveResponsiveness, Quality, Professionalism, Value

Patrick Β· 15 June 2022

Agent replied Β· 14 June 2024

Hello Patrick, Thank you for your lovely review. We are delighted that you were really happy with our service and that you now have a wonderful new home. Congratulations! We are always here if you need us :) many thanks!

5/5

Google

Great agents - Jessy is a real star and goes out of her way to help, the whole process start to finish handled in the most professional and friendly manner

Sir Β· 15 June 2020

Agent replied Β· 14 June 2024

Thank you so much for leaving us a review, it's really appreciated. We adore Jessy here at Hunters, she is absolutely one of our biggest shinning stars and she will be chuffed to bits to see your comment. All the best, Jon Clayson

5/5

Google

Hunters gave an excellent service and sold my property within 3 weeks of marketing. I had the property on the market during 2 previous years with other local agents and it languished. However all the friendly staff at Hunters were proactive and paid attention to detail, securing a quick sale at a good price. Dan patiently reassured me and negotiated really well to a successful conclusion on my rather tricky leasehold sale. I can 100% recommend Hunters... the whole team kind, approachable and helpful...Especially worth popping in to see the two new members of the team ...the puppies!

Lisa Β· 16 June 2019

Agent replied Β· 14 June 2024

Thank you so much for your kind review Lisa, we really appreciate it.

5/5

Google

A very slick and impressive service. Good communications through out, even in the tricky moments. Chris is top quality

Chris Β· 15 June 2022

Agent replied Β· 14 June 2024

Thank you for your kind words, Chris, they are very much appreciated and Chris has a big smile on his face after reading this!

5/5

Google

We used hunters to sell our flat and they were nothing but professional and helpful throughout. Finlay in particular was excellent at getting the process moving, communicating with both sides and going above and beyond. If we ever sell in the area again, I would always use Hunters. Thanks again, drinks on me!

Jess Β· 18 September 2023

Agent replied Β· 14 June 2024

Thank you, Jess, we will never pass up the potential for drinks!! Thank you for such a lovely review though and for mentioning Fin, he does a fantastic job! All the best to you for the future.

5/5

Google

After some less than stellar experiences with another local lettings agent, I found a place through Hunters. Since contacting them about the property I've always felt like I was listened to and Finlay from the lettings team has always been really responsive. The property management team have also been very quick to sort out reported issues and don't mess you about. If you let through Hunters you're working with some real professionals!PositiveResponsiveness, Professionalism

Dylan Β· 15 June 2021

Agent replied Β· 14 June 2024

Hi Dylan, that's a really lovely review, thank you very much indeed. Clearly Fin has learnt from he best :-) Many thanks Jon Clayson

5/5

Facebook

The best estate agent in the area, no request was impossible or too small while renting through them in Burgess hill. Thank you Jon, Matt and Team.

Valia Β· 27 December 2020

Agent replied Β· 22 February 2025

That’s such a lovely comment. Thank you so much Valia

5/5

Google

I sold my house through Hunters. Absolutely fantastic service from the team at Hunters, including sourcing potential buyers, arranging viewings, creating competitive tension to secure the highest sale price for me. They know their market. They know the best strategy for how to secure the highest price for your sale in any market condition. Thoroughly recommended.

SKK Β· 15 June 2023

Agent replied Β· 14 June 2024

Thank you for your fantastic review, it really means a lot to us and we look forward to working with you again in the future!

5/5

Google

Fantastic service from Lerryn from the Lettings team! Daily updates when she couldn’t gain access to the property, a very in detail virtual viewing and swift replies via WhatsApp which seems much more efficient than emails (unless formalities of course!) I couldn’t have asked for a better service which is more than can be said for some of the larger agencies I’ve had to deal with. Thank you again!

Luis Β· 30 July 2024

5/5

Google

Absolutely fantastic service from Ceri & the team. Kept me updated throughout the process, was exceptionally diligent with chasing relevant parties when updates were not forthcoming from other parties. If I were to sell my home, I would definitely use Hunters as the selling agent. Not a bad word to say about them! Thanks team!

Amelia Β· 15 June 2023

Agent replied Β· 14 June 2024

Thank you so much for such a glowing review! You have started our Monday in the best possible way and the sales team are over the moon to read this so thank you! We look forward to working with you when the time comes :)

5/5

Google

Absolutely fantastic service from Hunters. Jessy was friendly, incredibly helpful and always very professional. I would, and will, highly recommend them. Thank you Hunters!PositiveResponsiveness, Quality, Professionalism, Value

Carolyn Β· 15 June 2020

Agent replied Β· 14 June 2024

Carolyn, thank you so much. We are so pleased to be working with you again, it's been a few years but just as enjoyable as when we helped you last time. All the very best, Jon

1/5

Google

I had a disappointing experience with Hunters, sent a complaint email to the management so they would fix the situation but got no reply. I would never recommend them to anybody.

Fatmaelzahraa Β· 12 October 2024

Agent replied Β· 12 October 2026

Hi Fatmaelzahraa, We are very sorry this didn't work out for you but as you were told at the time. We don't make the decisions, however we do unfortunately get blamed for them.

1/5

Google

Terrible company, I would never recommend, they are allowing buildings to become inhabitable. Hope they are investigated as they cause health issues via neglect

Dan Β· 20 December 2024

Agent replied Β· 27 December 2024

Hi there Dan Sam, It's very hard to give any level of context to a ficticious name with absolutely no detail. Please feel free to come from behind your curtains and let us know who you are and what the issue is and we will be delighted to assist. In the meantime we wish you a very Merry Christmas and a Happy New Year.

5/5

Facebook

We've known Jon for many many years and he and the team are always very professional. Any enquiry or query is dealt same day by whatever means of contact. When advice has been sought, options have been forthcoming and backed up with actions. I've been recommending Hunters to friends for years and will continue to do so. Thanks Jon and team.

Margaret Β· 22 November 2017

5/5

Google

Great service and really approachable team who managed to sell a flat we owned in just under a month! This was great as we had 2 agents who couldn’t sell it for us in over a year. Totally refreshing to see a team who are invested in any size property and who work so efficiently! Would use again and highly recommend!

BH Β· 15 June 2022

Agent replied Β· 14 June 2024

Thank you for your glowing review, Ben, it is very much appreciated. We very much enjoyed working with you and have no doubt that we will again in the future and we wish you all the best

5/5

Google

Hunters have been great, all of their staff at the Burgess Hill branch are very friendly and helpful. Ceri has provided fantastic support for my partner and I whilst buying our first house. She has gone above and beyond to answer all of our questions and ensure the house buying process has run smoothly for us. I highly recommend using Hunters.

Alex Β· 15 June 2022

Agent replied Β· 14 June 2024

Hello Alex, Thank you for your lovely review! We really appreciate the feedback and are delighted that you had such a smooth process. We always ensure our customers are communicated with from start to finish to make the process as smooth as possible. Thank you!

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Questions about Hunters Estate Agents Burgess Hill

Has Hunters Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters Estate Agents, Burgess Hill won Trusted Agent.

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Tell us what you need and we'll put you in touch. Hunters Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burgess Hill.

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