Trusted Agent profile · Burgess Hill
★★★★★
273 reviews across 2 platforms
1 Church Road, Burgess Hill, RH15 9BB
Hunters Estate Agents's office in Burgess Hill, at 1 Church Road, is rated 4.6 out of 5 across 273 reviews on two platforms, including 246 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Hunters Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burgess Hill.
The Trusted Agent 2026 results for Hunters Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Burgess Hill office, from every platform, shown as written. First names only.
5/5
FacebookI am house hunting for my son and I pending getting divorced. I haven’t found anywhere yet but both ceri and Theresa have been super helpful in what is a stressful journey. Thank you so much for your help so far
Thank you, Hannah for your lovely comments about Theresa and Ceri, they are both fantastic. We wish you the best of luck with your son's house hunt - we will find you something :)
5/5
GoogleExcellent service from Chris and the Team.The process and explanation of the process 10/10. Not pressured. Will definitely recommend them.
Moon, thank you for your review. So kind you took the time to comment.
1/5
Facebook*****3 months on and this still hasn’t been dealt with, terrible service.DO NOT USE THEM***** I am a home owner who lives next to a property managed by Hunters. I have been waiting for quite a few months to get an issue resolved. I email and email no response. I appreciate that people are busy but I have been waiting this time 10 days for a response and still nothing.
5/5
GoogleWe purchased a house through Hunters and we enormously appreciated how they kept in regular touch with us throughout the process. They were very proactive in getting us to completion and always a step ahead with the next stage in the process.PositiveResponsiveness, Professionalism
Hi John, Thank you for leaving us a review. Our Team truly appreciates your feedback and principally, it's feedback like yours that helps them maintain that level of care for all of our Clients. All the very best. Jon Clayson MD
5/5
GoogleWe had exceptional service from start to finish. Our professional photos were taken next day after signing agreement. All the viewings were handled really well, with speedy feedbacks Everything what needed was done efficiently. Very happy with all the team!..Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Renata, the team really appreciates your comments and you taking the time to write this review. We wish you the very best. Jon Clayson
5/5
Googledealt with Hunters Lettings for a number of years. Matt Cooper and Team very professional, helpful and friendly. I would highly recommend .
Thank you very much for the review Harold, and for working with us for so long. We very much appreciate you taking the time to comment.
5/5
GoogleI found it easier to deal with agents who were always available on phone or email to answer questions and offer all the help needed. They even went to the extent of even getting responses from my own solicitors which was not forthcoming.PositiveResponsiveness
Michael, Thanks for your positive comments and i am really pleased you got to see how hard the team does work for you. All the best Jon Clayson
5/5
GoogleI brought a house sold by Hunter's and had a very positive experience. Angela and any other staff I spoke to were very helpful and guided us through the process and through the handful of setbacks we had (further up the chain!)PositiveResponsiveness, Professionalism
Thanks for taking the time to write such a positive review Stuart, it is really appreciated and Angela has a much deserved, massive smile across her face as a result. We wish you all the best in your lovely nw home. Jon Clayson
5/5
GoogleEmma Ledger has always been so friendly and quick to help us with whatever we need.
Thank you very much Hanna, it's so kind of you to take the time to comments and especially mention one of the Team. Emma will be delighted to read this.
1/5
FacebookNot sure about their estate agent services but they are the management agents for one of the property that I am trying to buy for the past five months and their response is terrible. Extremely unprofessional and lazy, absolutely NOT Recommended!!!
Hello Masood, You will have already received a response from me correcting your misunderstanding of the situation and explaining what is actually happening in your purchase. We will always accept our failings and look to improve, but as regrettable as it is that your purchase is slow, we cannot accept delays created by 3rd parties as being our fault. Tamara will continue to assist in every way, as she has already for you. Jon Clayson. MD
5/5
GoogleVery passionate and willing to go out of there way to help you. I'm naturally an anxious person, but due to the professionalism and punctual replies to queries it's made it a smooth experience, thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Matt, I am so pleased that my team made the process easier for you. I can't imagine what it must be like if you are naturally anxious as it's stressful, regardless, for people who aren't. All th very best. Jon Clayson
5/5
FacebookHunters helped me buy, rent out whilst living abroad, and sell a property over a number of years and always gave excellent service, and took the worry out of everything. They offer exceptional guidance, info and service, always friendly and cheerful. I recall Jon's comments when showing me my first property were about the living stones...and it helped me to see a house in a new way, with soul. When dealing with Hunters it feels like dealing with old friends. Top marks.
1/5
FacebookSo after renting through using this estate agent and putting a deposit in outside agency. We have moved out of the property for nearly 3 months now and have been asking hunters to chase the check out confirmation so we can get our deposit back and to date they have not completed this task. We have sent emails and when I came into the office I was told I would get a call in two days and I am still waiting after two weeks without acknowledgement. No one has responded to email, telephone message and Facebook message does not go through. Not impressed at all!
5/5
GoogleChris couldn't be more friendly and efficient. He arrived promptly and worked swiftly. Alongside this he is incredibly chatty and personable taking the time to explain exactly what is required. HIGHLY RECOMMENDED
Thank you for a fantastic review of Chris, Oliver! Although we might not tell him this yet as we don't want him bragging to the rest of the staff too much. In all seriousness, thank you for taking the time to write this, Chris deserves the recognition as he's a real asset to the team.
5/5
GoogleVery helpful and professional estate agent. Made the process easy going and helped every step of the way. Couldn't fault them.
Thank you Gary, that means a lot and we appreciate your review :)
5/5
FacebookI have had the pleasure of dealing with Jon and his staff at Hunters for probably about 17 years now. I think I was one of his first landlords when he started the letting side of the business. The fact I am still with Hunters after all this time speaks volumes. Jon and his staff have always been efficient, honest and very straightforward to deal with. No problem is too small. I would thoroughly recommend them to anyone.
5/5
GoogleThe whole team were really helpful throughout the process. I would highly recommend them for their professionalism, care and communication.
Thank you for your kind words, Mandy, we really appreciate it!
5/5
GoogleVery easy to deal with, wonderful service and extremely helpful.
Thank you very Much Bally. Always here to help you during you stay if you need us.
5/5
GoogleGreat communication throughout, with what was a fairly complex chain. Ceri and Angela always responded to our queries and questions promptly and were really proactive in making the chain happen. Highly recommend!PositiveResponsiveness, Quality, Professionalism
Hi Craig, thank you for such a lovely review. We really appreciate it and the sales team love to receive them. Have a great weekend. Jon Clayson
4/5
GoogleI was really impressed with Hunter's when we purchased our house. They were very helpful and kept us informed at all points. Jessy in particular was really good in helping to resolve numerous exchange issues that came up.
Hi Chris, thank you so much for writing this review. It is so important these days as so many buyers and sellers use reviews to make the best decision. We were delighted to work with you, Jessy in particular and loves to see her name in type, we really appreciated you choosing Hunters to buy through. All the very best in your new home, Jon Clayson.
5/5
GoogleWe've had a great experience working with Hunters for our property management. All staff have always been very helpful and knowledgeable & always returned calls if necessary. Overall a great and efficient service at all times and we would thoroughly recommend their services.
Thank you Alana for your kind words. It is truly appreciated, as is the opportunity to work with you on your property. Jon Clayson
5/5
GoogleAn incredible team of experts…knowledgeable, delightful, friendly and completely professional…we don’t know what we’d do without them!
Thank you so much for the review, Helen and I'm sure you know that we love working with you too! Jon
5/5
GoogleI found them to be very helpful, great communication and very knowledgeable.
Brett, sorry to have missed your kind review. Thank you so much for taking the time to comment, very much appreciated.
5/5
Googlejessy was so helpful when we bought our first house. She helped us every step of the way, as first time buyers we didn’t know much about the process, but she made everything so easy.
Hi Lene, Thank you so much for taking the time to give Jessy a review. These are so important to us but they are also such a 'lifter' for Jessy who always tries her absolute best. Thank you for buying your first home through Hunters and if there is anything you need, please do feel free to pop in or call. Jon Clayson MD.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters Estate Agents, Burgess Hill won Trusted Agent.
Tell us what you need and we'll put you in touch. Hunters Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burgess Hill.
