Trusted Agent profile · Burgess Hill

Hunters Estate Agents Burgess Hill reviews

★★★★★ Excellent

273 reviews across 2 platforms

1 Church Road, Burgess Hill, RH15 9BB

Hunters Estate Agents's office in Burgess Hill, at 1 Church Road, is rated 4.6 out of 5 across 273 reviews on two platforms, including 246 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.6 / 5

246

Reviews on Google

This office

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4.1 / 5

27

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Hunters Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Burgess Hill office, from every platform, shown as written. First names only.

5/5

Google

Wonderful experience with Fin from Hunters. Throughout the buying experience Fin was clear to communicate each step of the process to us & let us know all information regarding our purchase as soon as it hit his desk. I'm sure we'll be staying put as the property is lovely & exactly what we were looking for, but when we do eventually move we will be contacting Hunters again. I would advise all friends & family to get in touch with Hunters when buying / selling their property as the service is spot on!

Josh · 15 June 2022

Agent replied · 14 June 2024

Thank you so much, Josh. Fin recently moved from our lettings team into our sales so to hear such great feedback makes us very happy and has given Fin a large smile on his face for the rest of the day. We wish you all the very best in your new home and look forward to working with you again in the future.

5/5

Google

I wanted to write a review in relation to the purchase of my property, in particular a member of your sales progression team, Claire Hunter. The purchase of this property has to be one of the most stressful frustrating times I’ve had certainly within the last 10 years, made difficult by what I guess are the usual problems, that being solicitors, sellers and other people involved who just wouldn’t communicate with each other, or me. Claire was assigned to this sale as part of your progressions team, a role I didn’t know existed, and I honestly don’t know what I would have done without her, going above and beyond is an understatement and nothing was too much trouble for her. I can admit that towards completion I must have been a difficult client given that the sale took so long. Claire answered all of my calls and when I left messages she got back to me as soon as she could. She made every effort to assist me with delays created by the seller, communicating on my behalf and pushed for the sale to be completed on the date I needed, and ensured I was kept up to date when other people involved were not doing so. She was patient, and understanding. listened to me rant, cry and even made me laugh at times. I felt like I was talking to another human being who actually understood how stressful it was. I can’t thank her enough for the service she provided to me throughout this sale and I would like Hunters to know what a valuable member of your team she is. I am now in my new home and have been for a few weeks now. So thank you to Claire and Hunters

Claire · 15 June 2022

Agent replied · 14 June 2024

Thank you so much for your glowing review, Claire! Your review has put a huge smile on my face and I'm sure it will to everyone else's too. We wish you all the best for the future in your new home

5/5

Google

Chris & his team provided us with a faultless professional services. Through the normal stressful twists & turns in a very volatile market through every blip Chris went beyond & above. Having regrettably had previous agents be very allusive when things fell apart, Chris always found a solution - worked his way along the chain to keep things on track. I can’t thank Hunters team enough for making a very stressful situation manageable. I have no hesitation in recommending Hunters for managing both a sale & purchase.

Jess · 15 June 2022

Agent replied · 14 June 2024

Thank you for your fantastic review, Jess, Chris will be over the moon to hear your kind words. He operates a fantastic team in Sales and we are very lucky to have him as part of the Hunters family. We wish you all the best and look forward to helping you again in the future.

5/5

Google

We had the pleasure of working with Chris, the sales director of the Burgess Hill branch, to market our property. From our very first phone call the relationship was professional, dynamic and inspired our complete confidence. Every question we had about the sales process was answered promptly and the pricing strategy was spot on. Chris made it very clear that nothing was too much trouble and that we would be professionally represented throughout. It was always easy to contact him and the documentation was highly attractive and promptly produced. I wouldn’t hesitate to contact Hunters in the future to either sell or buy a property and recommend their amazing team unreservedly.

Carole · 15 June 2022

Agent replied · 14 June 2024

Thank you so much for your kind words, Carole - Although Chris's head won't be able to fit through the door at this rate! Joking aside, your 5 star review means the world to use. It was a pleasure to work with you, help you through the process and we would be more than happy to do it again in the future. All the best to you and your family

5/5

Google

Scott and the team at Hunters were very proactive and efficient in assisting me with the sale of my purchase and negotiation on my purchase. Scott understood my position & requirements from the start and I never needed to remind/repeat them.

Lisa · 16 December 2025

5/5

Google

Jamie from Hunters is amazing! He was very warm and engaging, he made a real effort to understand what we were after for our new home. I was shocked to find out he was a trainee, he passion for houses was infectious. It was a pleasure viewing houses with him. Thank you Jamie.

Cathy · 31 May 2024

Agent replied · 14 June 2024

Hi Cathy, what a wonderful review to give for our 'newbie', he will be over the moon with it. We love having him with us and are proud that he is already impressing our Clients. We hope you find the home of your dreams soon. Jon

5/5

Google

I cannot find any faults whatsoever. We were selling my late brothers apartment.and found Finlay Clayson an absolute joy to have dealings with. His kindness (which is so needed in times of grief) and professional conduct throughout the procedure was amazing. Thank you Finlay. I would not hesitate to do business with Hunters should the need arise Thank you for making my journey with you memorable. Irene Morgan

Irene · 15 June 2023

Agent replied · 14 June 2024

Hi Irene, Fin is one of our best and whilst the lettings team didn't want him to leave last year, the sales team were only too happy to have him join. We love reading reviews like this and can't thank you enough for sharing your experience. We wish you all the best for the future.

5/5

Google

My experience with Hunters was exemplary. There were many issues to be solved for my purchase but I found support and advice from every member of Hunters. Chris was amazing. He made himself available at all times, even on his days off. I would highly recommend Hunters and will certainly be using only them in the future. Thank you Hunters for making my purchase so much less stressful.

Leanne · 15 June 2023

Agent replied · 14 June 2024

Hi Leanne, thank you so much for your glowing review, we couldn't have asked for anymore! Sadly, Chris's head won't fit through the door on his way out so will be stuck in the office forever! In all seriousness, we really appreciate your review and wish you all the very best in your new home.

5/5

Google

What a wonderful experience working with an estate agent who communicates well and keeps their promises. Having dealt with some of the larger estate agents in the past I tried Hunters and thank goodness I did. They were excellent, great communication, proactive, called after each viewing, friendly and experts at what they do. Thank you Jon, Chris and team you stand head and shoulders above the rest.

Catherine · 15 June 2023

Agent replied · 14 June 2024

Hi Catherine, It truly was an honour to have the chance to help you move. The Team thoroughly enjoyed working with you and, personally, I got a real kick out of having sold it to you many moons ago, and watched the wonderful changes you made over those years, and then you trusting us to help you again. xx

5/5

Google

Hunters were stellar throughout our sale process. Ceri in particular went above and beyond to keep everyone in the chain informed and to make sure our own needs from the process were kept front and centre. Nothing was too much trouble and the speed of execution was exceptional, all of which helped us get our sale and purchase over the line in what could have been a much more stressful process without their level of care and involvement.

Connor · 13 April 2025

Agent replied · 25 April 2025

Hi Connor, Thankyou for taking the time to write us a review and for working with us. It was a pleasure to help you move and we wish you all the very best for the future. Jon and the Team at Hunters

5/5

Google

Genuinely a fantastic service from start to finish. An extremely professional valuation from Chris Rowe. He really did his homework and gave us the feeling he knew his craft well and that he genuinely was invested into our property and what we had done to it. Ceri Taylor was exceptional in her professionalism and communication. We had no doubts that she would be able to sell our property - and she did so within a week! Both Chris and Ceri made all the difference in what was an exceptionally stressful move and I have nothing but good things to say about them and Hunters as whole. Would definitely recommend them to anyone and would be happy to use their services in the future when we come to move on. Thanks guys - you did superb!PositiveResponsiveness, Professionalism

Tom · 28 August 2021

Agent replied · 14 June 2024

Hello Jon, We are delighted to hear you have had a fantastic experience with Hunters Group. We pride ourselves on providing excellent customer service and appreciate your feedback. Please don't hesitate to get in touch should you ever require our support and services. Many thanks!

5/5

Google

Lisa was very helpful throughout the purchase of our new home.

Kirstie · 12 October 2025

Agent replied · 12 October 2026

Hi Kirsty, thanks for taking the time to write a review. it means a lot to us, and particularly Lisa. We wish you all the very best for the future. Jon & the Sales Team

5/5

Google

Wow!!! Where do I begin, Angela has been quite simply outstanding. From the moment we met she took note of exactly what we wanted in a property. We have found our dream first home and could not be happier. The process has been very smooth and we put this mainly down to Angela. She has been virtually on call for us and is always there to answer our worries and questions. Nothing has ever been too much. She is excellent at her job, Hunters are very lucky to have her on their team!PositiveResponsiveness, Quality, Professionalism

Georgia · 15 June 2021

Agent replied · 14 June 2024

Wow Georgia, Such a gorgeous testimonial to Angela. She is indeed totally amazing and we all adore here here just as much. Hope it all goes wonderfully for you Jon Clayson MD

5/5

Google

We bought a property through Hunters recently and they were absolutely brilliant from start to finish. Angela Took kept us updated at every step of the process, and was always on hand to answer any questions that we had or help with anything that we needed. They were often the only agents in the chain that we could actually get hold of and get any sense out of, and so definitely made the whole process much quicker, much easier, and much less stressful. I would definitely use them again and would recommend them to anyone!PositiveProfessionalism

Camilla · 15 June 2021

Agent replied · 14 June 2024

Morning Camilla, We were delighted to be able to help, and even more so under the circumstances ;-). We have the best Sales team ever and it's so lovely to hear you felt the same. All the best, Jon Clayson

5/5

Google

Our experience of renting through Hunters has been excellent. Fin was helpful, friendly and responsive from the first moment and dealt with any issues that arose quickly, and with out making us feel under pressure. When we called we never had to wait to speak to someone and the telephone manner of everyone we spoke to was kind and welcoming. Their system for collecting information, fees etc. saves time and is highly efficient, also helping you to switch your bills automatically at the end of the process. Wonderful service and value. Thank you so much to Fin and everyone at Hunters!PositiveResponsiveness, Quality, Professionalism, Value

Tess · 15 June 2021

Agent replied · 14 June 2024

Hi Tess, Thank you very much for coming to Hunters to rent a property, but more so for taking the time to write such a lovely review of Fin and the lettings department. They are a wonderful team who work hard, so it is really appreciated for you to let them know. All the very best Jon Clayson MD

5/5

Google

Can’t praise the experience enough. From the initial viewings to putting in an offer and right up to exchange, Hunter’s provided great, informed and friendly service as well as being reassuring when the chain got a bit hairy. Chris and Ceri were able to answer all of our questions throughout the process so would highly recommend buying/selling a property through this agent.

James · 20 July 2023

Agent replied · 14 June 2024

Thank you so much, James! It puts a genuine smile on my face every time I read a review like this. They all work so hard in the office so seeing some recognition for this is fantastic and very much appreciated!

1/5

Google

Don’t deserve even 1 star ! Extremely poor and unprofessional block management. Hunters demonstrated a clear lack of understanding of the legal and financial obligations involved in managing a block of flats,they should be letting agents but it seems lot of complaints about it as well. Hunters Communication was inconsistent, instructions from directors were ignored, and decisions were taken without authority. Overall, this was incompetent block management that caused significant disruption and cost to our residents. They Ignored fire-safety issues, poor and inaccurate accounting, and missing payments and invoices. Failed to manage service-charge funds properly or provide reliable records. Funny thing is When issues were raised, staff repeatedly gave the same generic, meaningless responses, showing no understanding of the problems and no willingness to address them, like a broken record.

D · 12 January 2026

5/5

Google

We have been so relieved to pass on managing our flats to Hunters. All the team, especially Matt, Fin and Rosie have been so professional, conscientious and supportive in helping us with letting our properties. Marketing has been speedy and enthusiastic! Managing issues, especially those related to maintenance of the properties has been especially helpful. They liaise directly with the clients and have always kept us fully informed. We look forward to a long and successful relationship with the Lettings team.

Annie · 15 June 2020

Agent replied · 14 June 2024

Hi Annie, Thank you so so much for your review. Our lettings team work so hard to go above expectations an so truly appreciate the time you have take to write this. We too look forward to working with you both for years to come. All the very best. Jon

5/5

Google

Fantastic experience using Hunters Estate Agents in Burgess Hill to sell our house. We worked with David and Jessy who were extremely helpful and friendly. They kept us informed, updated us on viewings and when we had the offer accepted (within a few weeks) they were very supportive and knowledgeable on the next steps. We had unexpected delays in the house we were purchasing and was so pleased to have the team at Hunters communicating with our buyers to keep everyone informed and happy. Highly recommended. Very reasonable rates, especially considering the exceptional level of service.

Sara · 15 June 2020

Agent replied · 14 June 2024

Hi Sara, That is such a lovely review, thank you ever so much for taking the time to write it about our Sales department, Jessy and David will be overjoyed. I hope your new home is everything you wished it to be, and if there is anything we can do to help in the future, please feel free to call us. All the very best. Jon Clayson

5/5

Google

We rent with Hunters and they’ve always been so responsive to any questions or issues we have had. I’ve rented for years and Hunters have definitely been the most efficient agency I’ve experienced. Emma Ledger has been particularly helpful with getting a big maintenance issue sorted for us recently!

Annie · 15 February 2024

Agent replied · 14 June 2024

Hi Annie, Thanks for much for taking the time to give us a review and point out Emma's contribution. Kind words like yours lift the team and remind them how many wonderful people we work with.

5/5

Google

Absolutely fantastic. We let our home through Hunters. It wasn't an easy process - with significant works needing doing, contending with lockdown etc - but Hunters - and Matt especially - went above and beyond. Always positive, always proactive - I felt part of an amazing team, who really knew what they were doing and wouldn't spare any effort to get the right result. Thank you so much Matt and team!PositiveResponsiveness, Quality, Professionalism, Value

Laura · 28 August 2021

Agent replied · 14 June 2024

Hi Laura, you have just given me Goosebumps. Thank you so very much for such a beautiful review, it is so lovely for the whole Team to receive these, especially Matt, as you have him off to a T. I am incredibly lucky to have him as part of our Team, and of course the rest of lettings. All the very best Jon Clayson

5/5

Google

I have been trying to rent a flat for a while, since I have been in contact with hunters they done amazing job. Lerryn was amazing and on top of everything. Amazing. well done, thanks for everything.

Vincenzo · 12 October 2025

5/5

Google

Ceri is a brilliant estate agent with superb negotiating skills. She has an excellent understanding of the market and her client's needs generally.

Jeremy · 22 March 2025

Agent replied · 12 October 2026

Jeremy, thank you so much. Ceri is a huge asset to us and we love having her as part of our team. We wish you all the very best for the future. Jon & the Sales Team

1/5

Google

Everything is fine until a problem comes up... They are nice and kind and helpful, yes, but when a problem between a tenant and a landlord comes up, they will take the landlord's side. When a dispute between me (the tenant) and my landlord came up about the condition of the garden, they clearly took the side of the landlord and I had to go to the Dispute Resolution Process, where I was given more than 80% of the amount disputed (this is to show that my arguments are not subjectively biased). Tenants, beware!

Nikos · 16 June 2019

Agent replied · 14 June 2024

Hi Nikos, Sorry for the delay in responding, I have just seen your comment. It is always disappointing when a client feels aggrieved at the process. I also don't think and one would be surprised that we support our clients, they are the ones who we serve in the lettings industry. We have an act of care over our tenants but a Landlord will always have the ultimate say. If the landlord wishes us to contest the deposit then that is exactly what we are charged to do, we don't always agree with them but the deposit cannot be released without the Landlords authority and so our position is set accordingly. The whole purpose for us using the deposit scheme we have is to therefore give the tenants more control over their money and have the opportunity for 'FREE' dispute resolution. Yes, it will take a little longer to get the whole deposit back, but the amount which is not disputed comes back immediately, and it is clear that in your situation you managed to prove that the claim was not fully justified. So in view of this, the system works exactly as it should. All this said, and I trust future tenants would already appreciate that we would do the same were the exact situation to arise again. We don't always agree with everything they ask, but we do not ever apologise for working on behalf of the landlords, our clients. Again, I am delighted your situation worked out for you and I do genuinely sympathise with you. Jon Clayson - Managing Director

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Questions about Hunters Estate Agents Burgess Hill

Has Hunters Estate Agents won any awards?

Yes. Hunters Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.

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