Every review we hold for the Burgess Hill office, from every platform, shown as written. First names only.
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5/5
GoogleHaving just moved into our new home, we would like to say a huge THANK YOU to all at Hunters Estate Agents in Burgess Hill.
From start to finish, they have been wonderful. Always at the other end of a phone call, and quick to respond to those early morning, or late night emails.
Having moved several times over the past 40 years, I often thought, the fees/commission was a little on the generous side, however, when you realise how involved these guys are from marketing and finding the right buyer, right up to, and including the engagement with all parties through to completion, you realise the important role these people play.
Thank you again to the TEAM at Hunters, Burgess Hill.
Graham Β· 12 October 2025
Agent replied Β· 12 October 2026
Hi Graham, That is truly appreciated, thank you, and also for recognising the amount of work that we put in to keeping it all together and over the line. We wish you all the very best for the future. Jon & the Sales Team
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1/5
GoogleI have paid in to Hunters building management services for nearly 10 years. I have recently decided to sell my property and have asked them to answer a few questions from a prospective buyer to support with the sale. Tamara has point blank refused to offer any support. I am completely shocked by her response if I am honest and thought it only right that prospective buyers of Hunters services are aware of the horrendous service that they offer. I can only assume that now that they are aware I am potentially moving they are completely washing their hands of me!?
Andrew Β· 12 October 2025
Agent replied Β· 12 October 2026
We are sorry you felt this way Andrew.
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5/5
GoogleWhen it comes to buying or selling a property, the experience can often be incredibly stressful. That's why it's crucial to entrust your real estate transactions to a professional team like Chris, Fin, and Cerri. These individuals exhibited exceptional professionalism throughout the entire process. I would like to specifically commend Fin, who consistently excelled at keeping me well-informed and addressing my requests. Every time I reached out to him, he managed to provide timely responses, ensuring I stayed updated on every aspect of the process. Working with Fin made me feel like I was part of a dedicated team. If I ever find myself in the market to buy or sell again, Hunters Estate Agents will unquestionably be my first choice, and if possible, my sole preference for handling such transactions. My heartfelt appreciation goes out to the entire team at Hunters, both the visible faces and those who work diligently behind the scenes.
Warwick Β· 18 October 2023
Agent replied Β· 14 June 2024
Wow Warwick, what a wonderful review. The whole Team will be over the moon to read you very kind words. Thanks for singling Fin out as he really does work hard to get this right and ensure you feel completely in the loop. All the very best for the future
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5/5
GoogleChris has been fantastic to deal with during the purchase of our new home. Although a few hurdles along the way which were out of his control, Chris kept us informed throughout, was always very responsive to any questions and requests we had and went out of his way to make sure the process ran as smoothly as possible. Many thanks to Chris and the rest of the Hunters team.
Laura Β· 15 May 2024
Agent replied Β· 14 June 2024
Hi Laura, Chris is certainly our 1 in a million and I am so pleased you felt so too. The whole Team works hard to get it right, and love when someone takes the time to say so. We wish you all the very best in your new home. Jon
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5/5
GoogleWonderful estate agents - best properties as well as the nicest staff! Ceri was so helpful and patient, until we finally got an offer and the place(s) we were looking for!
Mike Β· 12 October 2025
Agent replied Β· 12 October 2026
Hi Mike, that is such a lovely review to read. Thank you so much for taking the time to do this. All the very best for the future. Jon & the Sales Team
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5/5
GoogleI could not express how helpful Hunters Lettings were for me when I had to sort my mums flat out.
They were quick and very helpful every time I spoke to them about what needed doing next.
They explained everything several times.
Lerryn was my contact and she was so kind and supportive and even out of hours messaging me and sorting things out. I could not recommend Hunters more highly.
Amanda Β· 16 March 2024
Agent replied Β· 14 June 2024
Hi Amanda, that's so kind of you to write a review on us. Thank you also for trusting us with your sons flat and I am delighted we pulled it all together for you. All the best, Jon
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5/5
GoogleAfter a frustrating experience with another local agent, deciding to switch to Hunters was one of the best decisions we made.
From the very beginning, the team were proactive, communicative, and genuinely invested in helping us achieve the best possible outcome. The difference in service was night and day. We were kept informed throughout the entire process, received honest advice, and felt confident that our sale was being handled professionally at every stage.
The marketing was excellent, generating far more interest than we had experienced previously, and the team worked tirelessly to secure a buyer and keep the sale progressing smoothly. Nothing was ever too much trouble, and any questions were answered quickly and clearly.
Selling a property can be stressful, but Hunters made the process as straightforward as possible. We are absolutely delighted and would not hesitate to recommend them to anyone looking to sell their home. Thank you to the whole team for your hard work and dedication.
David Β· 12 June 2026
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5/5
GoogleThese guys were very helpful for sure π BUT Lerryn from the Burgess Hill branch was wonderful! She was and still is an absolute star, when showing us different properties each time we had a viewing lined up (and there were a few π
) Lerryn showed us our first property and our last (the chosen one if you will). She was patient, understanding, prompt with time and communication - just great overall! We were delighted with our choice and are looking forward to making it our home.
Thanks Hunters@BurgessHill
Many thanks Lerryn - C&D
Chevel Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Chevel, thank you so much for your kind comments. Lerryn is one of our newest members of the lettings team and is turning into a client favourite - she's awesome and we're glad you agree. Thank you again and all the best to you.
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5/5
GoogleCeri, Harry, Finn and Chris were all amazing selling our home. They are an amazing team ! They are very dedicated and always there if you have any worries, concerns or problems during the sale and purchase. They even helped us secure our new home before it went to market. We would definitely recommend Hunters to anyone. They are like an extended version of your family, it was sad to say goodbye when we completed.
Thank you wonderful people !
Clare Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Clare, you were absolutely lovely to work with and thank you so much for your glowing review, it really means a lot to us and we wish you all the very best in your new home.
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5/5
GoogleA total joy! We sold our house via Hunters; it's meant to be a stressful experience, it wasn't it was a total pleasure having them at the helm. From the out set the professionalism, enthusiasm and friendliness was clear.
There are several very good Estate Agents locally too but we found with Hunters their marketing prowess set them apart. They were genuinely excited about having our place on their books. Surely these are key basic attributes, yes but they are leaps and bounds ahead of everyone we had over. That is not to say the competition were not good themselves they just did everything better, a lot better.
We pinched ourselves as got lots of great offers and sold to a brilliant purchaser to continue to enjoy living in our revamped home. The sale went through without any glitches at all and everyone of the team including the lettings were truly lovely.
I can not recommend them highly enough, they earn every penny and witnessed just some of the behind scenes work they diligently do to ensure a fantastic experience. We of course course considered do it ourselves agents but on this occasion didn't fancy the hassles and money well spent.
I can't thank them all enough for putting such care and effort which is just their norm. Thanks Hunters and keep up the brilliant work.
Matt - (House Sale Burgess Hill)
Matt Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Matt, what a wonderful review to read on a Monday morning! Thank you so much for taking the time write it. We wish you all the best in your new home for the future.
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5/5
GoogleHaving just sold and purchased a property in Bolney using Hunters we have to say they have truly been incredibly helpful all through the process. Chris, Harry and Keri were always at hand to help our move go as smoothly as possible. They went over and beyond to make sure our chain stayed intact, doing far more then they were contracted to do to get us into our new home. Thanks Chris you took calls at unsociable hours and always found the solution.
We would highly recommend Hunters!
Pand55 Β· 15 June 2023
Agent replied Β· 14 June 2024
Thank you so much for such a glowing review, we really couldn't ask for kinder words! It was a genuine pleasure to work with you and we will be more than happy to do it again in the future.
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5/5
GoogleHaving successfully sold and brought a property with Chris at Hunters 10 years ago there was no question as to who I would use to sell my property this time.
Once again Chris and his team did not disappoint. An incredibly professional and friendly team who can't do enough to help you. From the minute we asked for a valuation Fin & Ceri kept us informed of all developments and helped to chase for a successful completion. I would highly recommend Hunters to anyone looking to buy or sell a property, they really are the best of the best.
Nicola Β· 15 June 2023
Agent replied Β· 14 June 2024
It was really lovely to work with you again this time around and we will be more than happy to help again in another 10 years time ;)
Thank you for the glowing review - it really means a lot to Chris, Fin and Ceri and they deserve it too!
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5/5
GoogleHunters are a fantastic estate agent friendly and caring the standard of service given is exceptional we have dealt with chris ceri lisa and they have all been understanding of our needs when searching for a property these agents are honest non pushy and very informative I would recommend these agents for selling and buying and feel a lot of agents could learn from the hunters group thank you to you all
Paul Β· 12 October 2025
Agent replied Β· 12 October 2026
Thank you so much Paul. It was a pleasure to help you find your perfect home. We wish you all the very best for the future. Jon & the Sales Team
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5/5
GoogleChris, Ceri and the Team could not have done a better job selling our Dad's house for us. They were professional, communicative and helpful throughout, always giving us a good steer as to the best way forward. We had lots of viewings and sold to the first buyer so we're very happy and would heartily recommend Hunter's to everyone, thanks again Team.
Mary-Anne Β· 15 May 2024
Agent replied Β· 14 June 2024
Hi Mary-Anne, Thanks so much for trusting us with your Dad's home. I am so pleased we managed everything you needed and you're happy with the result. It was our pleasure. We wish you all the very best. Jon
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5/5
GoogleTaken me far too long to write a review for Chris and the team but wouldnβt want to be represented by anyone else in the Sussex property market. A great, knowledgeable and energetic team who have represented us on multiple occasions to great success! Keep shining guys.
James Β· 16 December 2025
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1/5
GoogleWe have been hassled by SSE energy for the last year or two, they kept sending energy bills to our property, those bills should be sent to Hunters not Us! we called SSE energy several times but couldnβt resolve the issue as they need hunters to contact them directly to change the address so the bill can be sent to them correctly, however such simple task took them a year and still has not been resolved! No update , no response, I am seriously mentally distressed by this!
Baobao23 Β· 14 April 2026
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5/5
GoogleThe Hunters team have been extremely helpful and supportive throughout the sale of our house. Gemma and Chris have both been efficient, friendly and professional and have been on hand whenever we have reached out. They have communicated with us and have answered our many questions about the process. We highly recommend using Hunters and am sure we will be using them again at some point in the future.
Emily Β· 12 October 2025
Agent replied Β· 12 October 2026
Thanks Emily, It was a pleasure working with you. Hopefully you will have many wonderful years in your new home, but we will be here, ready and waiting, when that time comes. We wish you all the very best for the future. Jon & the Sales Team
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5/5
GoogleAfter renting our property with Hunters for some time, we recently put our property on the market to sell.
We had 3 valuations all at the same ball park, but we marketed with Hunters as we knew we were in good hands.
Within 24 hours of going to market, we had two offers over asking price before agreeing a sale within a week.
Thank you to the hardworking teams run by Matt (who managed rentals) and Chris (who managed our sale)
Charlie Β· 2 April 2026
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5/5
GoogleSincere thanks to Matt and the team at Hunters, Burgess Hill. You have gone above and beyond in ensuring our recent rental was as easy as possible. You have been professional, supportive and incredibly helpful securing our tenants. Without hesitation we would recommend you to anyone looking for assistance to manage a letting and will be using you for future properties.
Beverley Β· 16 March 2024
Agent replied Β· 14 June 2024
Thank you so much Beverley. Matt and his team work incredibly hard and integrity, commitment and professionalism are at the forefront of all they do. We look forward to continuing working together. Jon
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5/5
GoogleFrom the start to the end of our house sale they have been so supportive. They managed to get our property photographed and online so quickly and advised us we could get Β£15,000 more than we thought. They organised 21 viewings in under 5 days and had the right offer in under a week after it went online. We have them aggressive timelines and they did not disappoint. Loved the team they had who all brought something different to the table. Well worth the cost as they made us more money on the sale and saved us the stamp duty costs. Big thank you to Chris, Angela, Harry and Cery who we spent most of our time with.PositiveResponsiveness, Quality, Professionalism, Value
Samantha Β· 28 August 2022
Agent replied Β· 14 June 2024
Thank you Samantha for your kind review. We are delighted for you and as you may already know we pride ourselves on providing the best customer experience. We are always happy to help and you know where we are in the future.
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5/5
GoogleWe decided it was time to up size with 4 of us living in a 2 bed terrace house. Chris and his team came in and made the whole process very straight forward. We always felt that we were heard with what we desired our next property to have and the area that we wanted to live in.
We had a number of viewings on our property and always got feedback from the viewings via the portal that Hunters use. This was very handy as we could guage how people felt about our property.
We have also bought our next house through Hunters as well and the entire experience with them has been smooth with consistent communication from the team.
Thank you Hunters! Would definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Rob Β· 28 August 2022
Agent replied Β· 14 June 2024
Hello Rob,
Thank you for your kind review. We are delighted to hear that you were really satisfied with our level of service. We always go above and beyond for our customers. Please do not hesitate to contact us in the future should you require our help! :)
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5/5
GoogleFantastic service from Chris and the Hunters team . I delighted with this estate agents . The sale and transaction of my property was first class right the way through the journey end to end . This is the second time I have used these guys and will defo us them again . Highly recommend .
Joe Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you so much, Joe, for your continued trust and support. We're delighted to hear that Chris and the team delivered another first-class experience for you from start to finish. It really means a lot that you've chosen to use us again, and we truly appreciate your recommendation. All the very best, and we look forward to helping you again in the future!
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1/5
GoogleI had a very bad experience with Hunters! Be very careful with what the Sales Director tells you! Itβs all lies! He tells you what you want to hear! Told me had a Porfoilo of 290 Landlords/Buy to let investorsβ¦ Where are they then?? Chris Rowe cost me Β£260 and i lost out on 2 flats and lots of agrivation! He told me his βMates that where buying my property where never going to pull out and have all the time in the worldβ! Completely the opposite! Thanks Chrisπ
AVOID AVOID AVOID!!! And go with another Estate Agent that you can trust what they sayπ
Liam Β· 15 June 2022
Agent replied Β· 14 June 2024
Dear Mr Gilmour,
Further to the above I hope you understand we would like to provide some context.
In January you engaged Hunters to sell your apartment. A few days later you changed your mind and instructed another agent as they had a property for you to buy, during your cooling off period with us which is perfectly acceptable. Following this your apartment was listed and subsequently reduced with the other agent. I contacted you advising I had buyers who would be interested. You instructed both agents to market joint and received two offers; one from Hunters from a but-to-let investor who I went to school with (given I have lived and grown up in Burgess Hill, naturally I know most stakeholders in some manner) which was higher than the offer received by the other agent from a first time buyer. Whilst I was correctly confident at the time, as with any sale nothing is guaranteed (which I explained), however both buyers were in equally good positions. You made the choice to proceed with our higher offer from the investors, which again at the time was neither a right nor wrong call.
Shortly after, you lost the property you had hoped to secure and agreed another.
A few weeks later we launched another property in a similar location. As this property hit Rightmove you phoned me to arrange a viewing immediately. Subsequently you switched properties and proceeded to have your offer agreed.
Unfortunately, a day or so later, the buyers we had introduced withdrew due to the current economic climate, and this I believe is where your frustration comes from. Neither of us, nor any agent, can guarantee a sale is going to go through until contracts have been exchanged. I would add, before they withdrew, they had made acceptable progress arranging surveys and securing their full mortgage offer. Had you proceeded with the first-time buyers, there was equal risk these could have also withdrawn. Fall throughs are painful, and having been through this myself multiple times, I fully appreciate how frustrating this is, and why you are seemingly looking for blame.
To keep things together we negotiated a 5 day exclusivity period on the property you were proceeding with. 5 days went by, and neither agent had any interest in your apartment. Regardless of this I got you a further two days of exclusivity, and offered to withdraw our listing from Rightmove due to your concerns of the advert looking desperate which was an offer to help you.
At around 8pm on the Saturday night you asked me to remove your listing from Rightmove. I asked for more information given we had negotiated exclusivity for you, and there was no context. Your messages were not clear, but you did accept that we would be showing other buyers the property you were proceeding with from Monday and expected us to receive offers. On the Sunday morning you sent me a further message which contents included βNo one has done anything wrong, but its just not a good look and looks like thereβs a problem/desperateβ
On Monday we spoke to the previous buyers that were booked in to see the apartment before we agreed it to you and re-agreed the apartment to a buyer without a chain on Tuesday afternoon. I must concede and accept that I could have called you before you got to me on the Monday to re-iterate this, but given the correspondence we had over the previous two days, it was fairly clear we would be introducing buyers on Monday.
In conclusion I am not sure what more we could have done to try and help you, having also taken actions that were not within our interest at all (even breaking our own contract!) and solely yours. All of this comes from a buyer withdrawing, and this is no oneβs fault as you state in the message I have outlined above.
I appreciate that you will still feel frustrated by the outcome and so do we - we would have loved to have sold both properties, but alas this did not happen through either agent.
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5/5
GoogleMy partner and I haven't competed our move yet but we would like to give a review for Fin as he has been such a great help to us this early on in the process.
Firstly, We arranged to have our first viewing for the property which was unfortunately cut short. We felt like we hadn't had enough time to view the property. We spoke to Fin and he managed to arrange a viewing on a Bank holiday at short notice. This was very much appreciated.
Secondly, We were let down by our Mortgage Advisor which caused us a lot of stress and disappointment. We felt like there was nothing we could do to resolve the situation. We spoke to Fin again and he put us contact with a Mortgage Advisor which put us back on track with our purchase.
Thank you Fin
Jonny and Kirsty
JonnyKirsty Β· 15 June 2022
Agent replied Β· 14 June 2024
Thank you so much for your glowing review of our lovely Fin! Fin moved to the sales team a couple of months and ago and has gone from strength to strength so we will never get tired to reading Fin's 5 star reviews! Thank you again and we wish you all the best for your next chapter in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.