Every review we hold for the Burgess Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe're still in the viewing stage so cannot comment on the process as a whole, but we had two viewings with Sam this morning, I must say he restored my opinion of estate agents in the area. Our experience so far was that agents have little to no property knowledge, base evaluations on out-dated (and often irrelevant) data and don't care to prepare any property details for viewings. Sam, however, was very knowledgeable about both viewings (one he was covering for a colleague) understood the fundamentals of property maintenance and development, and actually cared about our circumstances and desires. Very professional and very refreshing.
Ben · 14 June 2023
★★★★★ 5/5
GoogleThank you to the team in burgess hill for looking after me and my family. Would recommend to anyone looking for a seemless experience.
Kings · 16 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnells were absolutely brilliant in helping me purchase my first home. A massive thank you to Josh and Andrew. You were both extremely responsive to my queries and helped me through every step! Thank you again.PositiveResponsiveness, Quality, Professionalism, Value
Shaz · 25 August 2022
★★★★★ 5/5
GoogleBest agency ever.
Lots of amazing people.
Joe, Andy and Bethan helped me out a lot.
If you ever need any help they are the ones.
Thanks again guys.
You are doing an amazing job.
Keep rocking!
Dorin · 16 April 2025
★★★★★ 5/5
GoogleAndy, Joe, Arif, Nick and Jan are the best of the best. Superb advice. Thank you.
Martyn · 9 October 2024
Agent replied · 23 October 2024
Thank you Martyn for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStephane and her team were outstanding. We looked at several agents in Burgess Hill and glad we chose Connells. We would happily use them again.PositiveResponsiveness, Quality, Professionalism, Value
Shane · 14 June 2021
★★★★★ 1/5
GoogleIncredibly poor service, shocking photos and property details. Connells ignored our requests and failed to address the errors in our listing. We complained and this was ignored, after termination of the contract for their poor service we've been harassed with daily sales calls from them! Do not use
Steve · 15 June 2019
Agent replied · 13 June 2024
We Steve, we are very sorry to hear you experienced issues with our Connells team and if you could provide us with further information at socialmedia@connells.co.uk we will look into this ASAP.
★★★★★ 5/5
GoogleAndrew has a pleasant, professional, friendly manner. He has been very helpful in our search for our new home. Very informative and good at communicating. Thanks Andrew!PositiveResponsiveness, Professionalism
Jessica · 25 August 2020
★★★★★ 5/5
GoogleEvery one in the office where friendly and professional
Jill · 14 May 2024
Agent replied · 13 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team Jill Corbett. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe purchase of my house was very professionally handled throughout with outstanding advice provided.
An all round excellent service...highly professional, efficient,friendly....a very positive experience dealing with this company, made the whole process in fact very easy...
Highly recommended.....
Special thanks to:
Nick and Andy
They were outstanding throughout the purchase
Anita · 14 June 2023
★★★★★ 5/5
GoogleVery professional and friendly. Always helpful and knowledgeable.
Tracy · 17 October 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 2/5
GoogleCurrently dealing with them on purchase of tenanted flat but progress has been delayed by their poor management of process
Michael · 14 June 2022
Agent replied · 13 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future.
Thank you again for your feedback. Best Regards
★★★★★ 5/5
GoogleThe team at Connells Burgess Hill are fantastic. On the ball and always at the end of the phone if you need assistance. They were there through out the entire process. Even stepping in to help push our purchase along even though it wasn't through them.
If I was to sell or purchase again I would definalty consider using them.
Ashley · 14 June 2020
★★★★★ 5/5
GoogleVery happy with my house sale through Connells. From beginning to end the team were friendly, excellent communicators, and efficient. The house sold very quickly with multiple offers from an open day, achieving an above expected price. What more could you ask for..PositiveResponsiveness, Professionalism, Value
Paul · 14 June 2022
★★★★★ 5/5
GoogleI've had very positive experience with staff from HH office. The young gentleman was very polite, had excellent communications skills and his customer service was outstanding.
Míra · 14 June 2023
★★★★★ 5/5
GoogleStephanie Andy and Josh and Janet are a highly focused team. They understood the difficult market conditions and despite that could have sold our house several times... They worked hard for us and achieved a good result; we would use them again and would recommend. 11/10
Anthony · 14 June 2020
★★★★★ 5/5
GoogleThe team at connells have been absolutely amazing from start to finish. Helped us to buy our 1st house 🏠 …
Thomas · 14 June 2023
★★★★★ 5/5
GoogleVery good experience . Agents always on hand for the smallest query all very friendly and helpful .
Anna · 14 June 2020
★★★★★ 4/5
GoogleStaff are extremely helpful, friendly and understanding. My house sale went through relatively smoothly.
David · 14 June 2020
★★★★★ 5/5
GoogleA complete professional estate agent.....
Steph in particular the manager was superb. Sandra
Sandra · 14 June 2020
★★★★★ 4/5
GoogleRating only, no written review.
Adrian · 14 June 2023
★★★★★ 4/5
GoogleRating only, no written review.
Samuel · 14 June 2023
★★★★★ 1/5
GoogleRating only, no written review.
Martyn · 14 June 2022
★★★★★ 3/5
GoogleRating only, no written review.
Jessica · 14 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.