Every review we hold for the Burgess Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Tegan from Connells Estate agents. From the initial viewing to completion, the entire process was handled with professionalism and clear communication. Tegan was knowledgeable, always available to answer questions, and kept me updated throughout. They made what could have been a stressful experience feel smooth and straightforward. I would highly recommend them to anyone looking to buy, sell, or rent a property.
Captain101 · 13 October 2025
Agent replied · 12 November 2025
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience with Tegan and our team. Providing professional and clear communication is our top priority, and we are glad to have made the process smooth and stress-free for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic experience using Connells Burgess Hill, Joe was a great help and really went the extra mile to ensure everything went smoothly. Wouldn’t use any other agent in the area! Thank you Connells! ☺️
Molly · 16 February 2026
Agent replied · 16 April 2026
We are thrilled to hear that you had a fantastic experience with us and that Joe provided excellent service. It's our pleasure to go the extra mile for our customers and we truly appreciate your loyalty. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA massive thank you to Joe! After encountering several issues with other estate agents, Joe stood out by being consistently helpful and supportive from start to finish. His professionalism and dedication made all the difference. I truly appreciate his exceptional service!
Ollie · 29 October 2025
Agent replied · 12 November 2025
Thank you so much for your kind words about Joe! We are thrilled to hear that he provided exceptional service and made a positive impact. Our team is dedicated to ensuring a smooth and hassle-free experience for all our clients. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJoe was brilliant when he come round my house and gave me the advice I needed to move. We are able to get the asking price and move onto are new home. Great team at Burgess Hill, best of luck to them great agency.
Aidan · 13 September 2025
Agent replied · 12 November 2025
Thank you for the fantastic review, we are thrilled to have been a part of your successful move. Our team at Burgess Hill is dedicated to providing the best service and we appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMassive thank you to Joe for helping us navigate buying a house. Went out of his way and took us to places that weren’t even on the market yet when we were struggling to find places. Top agent and an even nicer guy.
Ben · 16 August 2025
Agent replied · 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally impressed with the service from Connells. The whole process was smooth and straightforward, and I always felt kept in the loop. Special thanks to Arif, he was incredibly helpful, knowledgeable, and made everything a lot less stressful. Would definitely recommend Connells.
Kayum · 16 July 2025
Agent replied · 16 April 2026
Hello Kayum Ali,
Thank you so much for your fantastic 5* review! We're thrilled to hear that you … More
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Connells, in particular Joe who was with us every step of the way. Not only setting me up off the market viewings but helping me chase solicitors throughout the whole process. Thank you Joe!
Josh · 16 July 2025
Agent replied · 16 April 2026
Thank you for your thoughtful 5* review Josh! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAndy, Joe, Arif and Tegan have been great throughout my house sale process. Andy was professional when valuing and discussing realistic property values based on their recent sales in the nearby roads. Drummed up plenty of viewings and …
Katie · 16 July 2025
Agent replied · 16 April 2026
Hello Katie,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
★★★★★ 5/5
GoogleExcellent Market valuation from Arif. Arif was very well presentable and Professional. Very good advice from him and excellent service. He respected my house very much. Nice Car he drives. Has excellent knowledge about Burgess Hill.Thanks
Moin · 4 August 2025
Agent replied · 25 August 2025
Hello Moin Uddin,
Thank you for your wonderful 5* review! We're thrilled to hear that Arif … More
★★★★★ 5/5
GoogleI recently sold my property through Connells and I couldn’t be happier with the service I received. From the very first valuation appointment to the day of completion, the whole team was professional, approachable, and proactive in every aspect of the sale.
They kept me updated regularly, explained the process clearly, and were always available to answer any questions I had. I was particularly impressed with how quickly they arranged viewings and the quality of the marketing, my property looked fantastic online and attracted a lot of interest right away.
The communication throughout was excellent. Connells made what can often be a stressful process feel smooth and well managed. Their advice was spot on, and I always felt they had my best interests at heart.
Thanks to their hard work, the sale went through without a hitch, and I’d highly recommend Connells to anyone looking to sell their home.
Adrian · 13 September 2025
Agent replied · 12 November 2025
Thank you for sharing your positive experience with Connells! We are thrilled to hear that our team provided you with professional, approachable, and proactive service throughout the entire sales process. It was our pleasure to keep you updated, explain the process, and answer any questions you had. We are especially proud of our quick viewings and high-quality marketing, which helped attract interested buyers. We always strive to make the selling process stress-free and are happy to have succeeded in doing so for you. Thank you for choosing Connells and for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAndrew and his team were just brilliant! Selling the family home and finding my new home was a very stressful period. I felt supported during the whole process and were constantly following up, calling for updates or news. I would absolument recommend them and will use their services again in the future.
Noemi · 23 September 2024
Agent replied · 23 October 2024
Thank you Noemi for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnells have been fantastic to work with so far during our house purchase. We have had experience with many local estate agents in the past and Connells have been the best by far. Excellent communication, very attentive and friendly. Chris has been absolutely excellent from when we first booked in a viewing to now (in the conveyancing stages).
Tdr94 · 14 May 2024
Agent replied · 13 June 2024
Tdr94 19 thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with Connells, everything was handled quickly and professionally. Arif was especially helpful throughout. Would definitely use again.
Lily · 13 October 2025
Agent replied · 12 November 2025
Thank you so much for the kind words! We are thrilled to hear about your great experience with Arif and our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI used Connells to sell my property from that start they were professional and helpful nothing seemed to much I was selling a flat and they secured a buyer in less than 2 weeks at the asking price .
All the staff but especially Andrew has gone above and beyond with this sale always in communication and very understanding and more than helpful.
The only thing I personally wouldn't recommend from a sellers point of view is the solicitors connells recommend/use as they were awful and made things take 4 times as long and as a seller it was a massive put off I have come across other sellers that refuse to accept offers from those using these types of solicitors .
But I would highly recommend Connells burgess hill estate agents when buying or selling.
UPDATE
We have recently used Nick the mortgage advisor and just wow so professional and so lovely to work with very prompt and goes above and beyond for his clients we thank him as our purchase was very quick and smoothPositiveResponsiveness, Professionalism, Value
Sarah · 14 June 2022
Agent replied · 13 June 2024
Hello, thank you so much for taking the time to provide our Connells team with a 5-star review.
We are so happy to hear Andrew, Nick and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleAbsolutely faultless from start to finish! We had had Andy round to value our property a couple of times in the past few years who had always been incredibly helpful, so when we finally decided it was time to put the house on the market at the end of January we asked him to give another valuation. Andy facilitated an open and professional discussion around our expectations and gave us confidence that we were all on the same page and he would do everything he could to do the best job possible. Arif did fantastic work contacting suitable people and setting up viewings and before we had even signed the contract, there were potential buyers lined up to view the property. Joe carried these out a few days later with great professionalism. Within 4 days, without the house even going on the general market, we had accepted an offer from the first people to view and a few days later had an offer accepted on our dream home. With only 8 weeks to go until the stamp duty increase we pushed forward in an aim to get the sale through in time which was a challenge in a 5 party strong chain, however the outstanding efficiency and professionalism of both Andy and Joe saw the sale through to completion inside the deadline. Without all of the team’s collaborative efforts, communication and commitment to do exactly as they said they would do as soon as physically possible, I genuinely don’t believe it would have been achievable. Thank you to all of the team at Connells for making what is always a stressful situation a whole lot easier and smoother.
Charlotte · 18 April 2025
Agent replied · 15 June 2025
Hello Charlotte,
Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Andy, Arif, and Joe, and how their professionalism and dedication made the process smooth and successful for you. Your kind words mean a lot to us, and we're delighted to have been a part of your journey to finding your dream home.
Best wishes,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe customer service received from Tegan was amazing! I would definitely recommend them to anyone. They are reliable and super friendly and I found them to be very patient with me 🫶 …
Natasha · 19 March 2025
Agent replied · 15 June 2025
Thank you Natasha for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan’t thank Joe enough for his help purchasing our first home. Top agent and even nicer guy.
Sonny · 13 September 2025
Agent replied · 12 November 2025
Thank you for your kind words! We are glad that Joe was able to provide you with exceptional service for your first home purchase. He truly is a top agent and we are lucky to have him as part of our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe guys at the Connells in Burgess Hill were absolutely fantastic such helpful, friendly people who helped me every step of the way. I cannot thank them enough!!
David · 5 April 2025
Agent replied · 18 May 2025
We're thrilled to hear that you had a fantastic experience with our team at Connells in Burgess Hill! Thank you for your kind words and we are always here to help in any way we can. It was our pleasure to assist you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently viewed a property in Heathfield with Joe - he was great - really friendly, informative and didn’t rush us at all - even though it was late on a Friday! Made for a really positive viewing 👍🏻 …
Hayley · 16 February 2026
Agent replied · 16 April 2026
Thank you for your positive review! We're thrilled to hear that Joe provided you with a great viewing experience. We strive to make every customer feel valued and informed throughout the process. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHuge thank you to Joe for helping me find my forever home after months of looking with other agents. What a gent! Thank you also to Nick for his help with our mortgage, he was so professional and knowledgeable.
Roberto · 27 July 2024
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review Roberto! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve had an excellent experience with Andrew Jones at Connells (and his team, incl Joe!). Everything has been smooth, from viewing to purchasing, and the team are really helpful and communicative. Thank you!!
Hannah · 23 September 2024
Agent replied · 23 October 2024
Many thanks for the fantastic 5* review Hannah. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust wanted to thank Connells for their help in finding me and my partner a property. From start to end they have been amazing. In particular Joe who’s been such a help.
Joshua · 27 July 2024
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review Joshua! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot fault connells Burgess Hill. Andy, Jules and the team worked hard to sell our house . They were always very polite and efficient and always responded quickly to any questions we had. We are very happy in our new home. Thank you so much.
Sandie · 17 September 2023
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe decision to use the services of Connells in the sale of the house turned out to be a great decision - the staff are extremely professional and the service received was top notch - I would strongly recommend them to all - thanks Andrew, Jules and Jan.
Steve · 19 July 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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