Connells Burgess Hill reviews

★★★★★ 5/5

Google

Thank you to the Connells team in Burgess Hill. We were in the process of purchasing a property through the Burgess Hill branch which sadly fell through, but the team were on the look out for us and really tried to find us a new home. A HUGE shout out to Nick Wolvey who provided us with mortgage advise in what seemed to be a constant uphill struggle with the ever-changing interest rates and decisions being made by the government. We would not have our home without Nick and wouldn't hesitate to use his services again or to recommend! Thanks all!

Gemma · 14 June 2023

★★★★★ 5/5

Google

Andy, Jan & the team in Burgess Hill have been nothing but incredible for us. They sold our house after failing to do so when we were with another agent. The difference in their customer service was amazing. They really looked after us and got to know us. And ultimately we found out dream house with them too. Cannot fault them what so ever amazing from start to finish. Thank you for everything!!

Charlotte · 23 September 2024

★★★★★ 5/5

Google

I am in the process of buying my first property and Nickolas Wolvey is my mortgage advisor. I could not have a better person to get me through this process, Nick is a hard working man, very professional and he keeps me updated on every step of the way. I am very lucky to have him there, he is always available and ready to answer my questions. I highly recommend him to everyone looking for a mortgage advisor!!!PositiveResponsiveness, Professionalism

Maja · 14 June 2022

★★★★★ 5/5

Google

I have recently sold my property using Connells and am happy to say that the service I received was excellent. The branch manager Andy and hid colleague Jules both did a fanatstic job throughout the process. They were friendly, personable and attentive. Andy in particluar was very good and I believe he was central in getting me a great price for my property which exceeded my expectaions. I wouldn't hesitate to use them again in the future and would highly recommend them.

Chris · 17 October 2023

★★★★★ 5/5

Google

Andrew is a gentleman, professional, to the point, and demonstrates integrity. His team are excellent communicators and supported us throughout the sale of our property.

William · 14 January 2024

★★★★★ 5/5

Google

I bough my first home with Connells and all the staff were professional and great to work with. Massive thanks to Andrew for helping and for always being available. Sarah did a greate job pushing to complition. Excelent communication, always keeping me informed about the process. Louise was my mortgage advisor and I highly recommend working with her. I appreciate her hard work and dedication.

Carlos · 14 June 2023

★★★★★ 5/5

Google

We bought a house marketed through Connells. They were absolutely fantastic, they were not only great at answering all questions on our first and subsequent viewings, but most importantly they helped so much to keep our chain going when it all looked set to fall apart below us. Stephanie and her team went above and beyond to help keep the chain below us going ensuring our sale and purchase didn’t fall through. They were refreshing to deal with compared to past experiences. When we come to move again I would definitely sell through them.PositiveResponsiveness, Professionalism

Annie · 14 June 2021

★★★★★ 5/5

Google

Connells made buying our first house so easy and stress free. The house is exactly what we wanted and Steph managed to find it quickly based on what we said we wanted. Would also highly recommend Nick, who we used for our mortgage services. He was great at communicating and got all our paperwork done quickly and efficiently. The whole experience with the company was as stress free as buying a house could be and that was down to the hard work put in by the Connells team. Would highly recommend.

Paige · 14 June 2021

★★★★★ 5/5

Google

Arif from Connells has been very helpful, friendly and on the ball with everything making my property finding journey a smooth experience

Louie · 11 November 2025

★★★★★ 5/5

Google

Well where do I start!! From the very beginning I was very impressed with Stephanie Briscoe and her professional knowledge of the area and confident approach to successfully finding a buyer for our home. It was between Connells and another local competitor MM but after meeting with Stephanie, the decision was made and paperwork completed. What a journey it had been, buyers and sellers from hell throughout the chain which ended up involving seven properties but through all the peaks and troughs, there was Stephanie, solid as a rock. Selling and buying houses is not for wimps and would therefore have no hesitation in highly recommending Stephanie and her team at Connells in Burgess Hill. It’s always hard to hear the truth but honesty is the best policy. You will always get the truth from Stephanie no matter how much you might not like to hear it but is a breathe of fresh air in an industry who generally are ducking and diving to get a sale like MM who lied to their client at the top risking the whole chain. So with all that in mind, if you want professionalism, honesty, humour, tenacity, good character, determination, trust, reliability and someone who goes the extra mile and won’t give up until it’s all signed and delivered, then contact Connells and ask for Stephanie Briscoe. Thanks for everything Stephanie, we simply could not have done it without you and glad it’s all over and won’t be doing it again in a hurry.

Keith · 14 June 2020

★★★★★ 5/5

Google

After over 2 years on the market despite the very best efforts of the team at Connells Burgess Hill we finally got the house moved. We are now I think known as the record holders for the longest property on the local market. You can imagine after all that time we got to know the team well, Steph, Andy and Josh were always courteous, always helpful and honest. Communication was really good over the whole time so we were really pleased. We really felt we were dealing with friends and that is a great comfort when you are trying to sell in a bad market. Through that time we did try some other agents and were so disappointed with the lack of professionalism we found. Connells however were great and we would have no hesitation in recommending them. 5* service!

Alan · 14 June 2020

★★★★★ 5/5

Google

Andy and the team were fantastic with my purchase. Andy was really proactive and really helped me out when my own estate agents were not. The whole team were quick to respond to queries. Without him and the team I have no doubt it would have been a couple more months before everything was completed.

Tracy · 14 June 2023

★★★★★ 5/5

Google

Connells have been amazing. Went above and beyond to sell our house. Everyone is very friendly, and they were dealing with very stressed vendors!

Wewillywinkie · 25 July 2025

★★★★★ 5/5

Google

Efficient and friendly team.. they really helped with my house move.. Couldn't recommend more !!

Norman · 13 October 2025

★★★★★ 5/5

Google

Would highly recommend to buy through Connells, especially if first time buyer. Andy, Steph, Nick and the team are very patient considering how much we called them throughout the process and they took each and every call or called back if unavailable. We did approach other agents however they seemed disinterested or "nothing available" for us (even if there were on websites etc!) Would definitely buy / sell through Connells again 😊👍

Abigail · 14 June 2020

★★★★★ 5/5

Google

Very impressed with the service that Connells provided in the selling of my property. Constant updated provided on the progress of marketing the house and always available to answer any queries. A big thank you to the Burgess Hill team for making what could have been a difficult process so much easier.

Philomena · 23 May 2024

★★★★★ 2/5

Google

Unreliable with poor communication

Ayad · 5 November 2025

★★★★★ 5/5

Google

Excellent level of service , the team really helped us with our house purchase

Steven · 26 July 2025

★★★★★ 5/5

Google

We got early viewings booked and first viewing led to a sale. Always a stressful process and buyers solicitors were tardy. However, Connells chased up each stage and pushed the process as necessary to completion. Would recommend as well as the fact they are nationwide. Thanks to Steph, Andrew and Jan for all their help with the process.PositiveResponsiveness, Quality, Professionalism

Sue · 14 June 2021

★★★★★ 5/5

Google

Great service, really impressive and supportive through out the process

Thushara · 16 August 2025

★★★★★ 5/5

Google

Connells (Steph and team) were very supportive and informative throughout the purchasing process. They were always quick to respond and and willing to answer any questions. They helped us chase our solicitors (buyers side) to ensure the sale proceeded - their expertise and guidance was invaluable - thank you! Would recommend to any buyer or seller.PositiveResponsiveness, Professionalism

Elliott · 14 June 2021

★★★★★ 5/5

Google

Best estate agency in burgess hill. Arif, joe,andy, jan and nick. You guys are a pleasure to business with. Top estate agency in burgess hill. Highly recommended

Shawkt · 16 October 2024

★★★★★ 5/5

Google

5* would definitely recommend. Andrew Jones (Manager) and his team were top class. From me phoning in to book a viewing, right through to picking up the keys. Always gave me the answers to my questions when I needed them, always got back to me when they said they would and overall decent people / easy to get along with. If you’re looking to buy or sell in this patch, call Andrew / his team and you will be looked after.

Sam · 14 June 2023

★★★★★ 5/5

Google

Many thanks to Jules for his help with our purchase of a property in Burgess Hill. He went the extra mile with some of our queries which was really appreciated. Highly recommended

Ian · 14 June 2023