Trusted Agent profile
★★★★★
156 reviews across 3 platforms
51 High Street, BUILTH WELLS LD2 3AB
James Dean's BUILTH WELLS office at 51 High Street is rated 4.6 out of 5 across 156 reviews on three platforms, including 107 Google reviews rated 4.6. The 18 Facebook and 31 Trustpilot counts are for the whole business. Checked 9 October 2026.
107
Reviews on Google
This office
18
Reviews on Facebook
Business-wide
31
Reviews on Trustpilot
Business-wide
Every review we hold for the BUILTH WELLS office, from every platform, shown as written. First names only.
5/5
GoogleHighly recommend Richard, Adam and Lucy from James Dean in Builth Wells. We bought our house a couple of months ago and the whole team were brilliant, on hand to answer every question we threw at them promptly and efficiently, it was not …
5/5
GoogleWe had the pleasure of selling our house with Lucy and Richard. They were absolutely fabulous from the process of getting the particulars draw up through a fairly long sales process (due to the buyers solicitors). They kept us updated along the way and helped with the much needed reassurances until the exchange finally took place. Highly recommended indeed. Thank you Lucy and Richard!
5/5
GoogleCould not be happier with my experience dealing with James Dean. I dealt personally with Richard Close who was brilliant throughout the process. Extremely helpful and responsive with a personal touch, and also pragmatic when it came to the more stressful end of things. Thank you to Richard and all the team!
5/5
GoogleWe have used James Dean Estate Agents for a range of property services over many years - they're a highly professional and friendly team that we'd wholeheartedly recommend. We sold our property through them recently and Richard Close was superb as our agent - very professional, extremely knowledgable and ever helpful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotLucy at Builth was brilliant
Lucy at Builth was brilliant, she helped us all the way through our purchase and kept us informed as things progressed especially when there were niggles that needed overcoming - we love this house but if we ever move - we'll be using this company and lucy in particular
5/5
GoogleRichard and Lucy were outstanding with all their support and advice on the purchase of our property. I would have no hesitation on recommending them to anyone who wishes to purchase a house through James Dean Estate Agents. This is why I have given them a five star rating. Once again many thanks for all of your help.
5/5
GoogleWould like to say a massive Thank You to Richard & Lucy for being absolutely fantastic with the sale of my property. They were 100% professional, genuine, supportive & down to earth from the beginning to the end of the selling process. I highly recommend James Dean Estate Agency and particularly Richard & Lucy for their help!
5/5
TrustpilotRentals, James Dean (Brecon)
Recently moved out from a property rented through James Dean (Brecon). All throughout James Dean (especially Victoria and Caroline) have been very professional.
5/5
TrustpilotJames Dean Brecon
The whole team in Brecon were extremely helpful when I bought my first house with them, from the initial viewing to the aftercare... with David and Emily even coming up to help me find the old water pipes. I cannot rate them highly enough and given the choice I would always use them in the future!! Thanks James Dean Brecon :-)
5/5
GoogleRichard has been so helpful over the last 8 months of house searching! We didn't manage to find a house through James Dean in the end (no fault of their own), but I really would recommend him to anyone looking to buy or sell. Many thanks.
5/5
GoogleWell done on the sale my house James Dean Builth Wells! Richard Close and team were on top of everything and kept me fully informed throughout the selling process. Their professional approach throughout was …
5/5
GoogleWe had a difficult sale with legal negotiations dragging on for many months and the property literally hours from being taken off the market on two occasions. Richard Close and his team were supportive and unflappable throughout. If ever an …
5/5
TrustpilotExcellent and efficient service.
Excellent and efficient service from James Dean in Builth Wells. Friendly, clear and prompt communication from Lucy at all times. She made the process very easy for us and helped us to get the best price. Highly recommend.
1/5
GoogleThis won't be shown I know, that but if your a friend of the estate agent,or of a friend of a friend or a pretty boy guy who turns up in a BMW at one of the places a james dean staff owns takes no paperwork but gets place then your guaranteed a place or if the estate agent rings the landlord/lady and tells them they have their own tenants they want in(that's from the horses mouth landlord/lady)you get in,20 consecutive times I've been turned down by james dean because of the above they also seem to have the monopoly in the rental places in brecon??how does that work when there is 2 other estate agents in brecon??
5/5
FacebookI can invest my last dollar with only one person and that's Mrs williams evelyn who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of.She has been helping me. I started with just $900 and now am getting great profits like $6,500 upward. You get to withdraw yourself after 6-7days of trading, no extra commissions.If you are really interested, You can contact her via: Email: williamsevelyn2300@gmail.comWhatsApp +17606711538
5/5
TrustpilotMany thanks to Richard and Lucy for…
Many thanks to Richard and Lucy for their efforts selling our property it was a challenging process but they got through it with their persistence and professionalism. Well done.
5/5
GoogleFantastic service for a very efficient sale on our home. Lucy kept us informed every step of the way, liaising with other parties where required. Highly recommended.
1/5
TrustpilotRent recruitment gone bad :)
The agency is allowing the letting process to be similar to the job interview process. After viewing the property customers are submitting applications. The landlord receives all applications and chooses the candidate. Visiting the property even from far away and being interested in taking it does not guarantee that you will be the chosen one. Agency will not care that you wasted your time and money in arriving to view the property. They only accommodate landlord wishes and own business. I would be embarrassed to allow such practice to take place either as a landlord or an agent. I would understand such a process if the landlord will be paying me for staying at the property. Isn't it the other way around? I have to be chosen! Have you gone mad?! It is revolting, how can you treat people like this? I hope one day you will become a victim of what you are creating! Shame on you!Readers, if you have any shred of self-respect left in yourself object to such practice or allow yourself to be treated like rubbish. The landlord chooses the tenant. You are chosen to stay and pay rent! I can't believe it! LOL :)
1/5
TrustpilotRent recruitment gone bad :)
The agency is allowing the letting process to be similar to the job interview process. After viewing the property customers are submitting applications. The landlord receives all applications and chooses the candidate. Visiting the property even from far away and being interested in taking it does not guarantee that you will be the chosen one. Agency will not care that you wasted your time and money in arriving to view the property. They only accommodate landlord wishes and own business. I would be embarrassed to allow such practice to take place either as a landlord or an agent. I would understand such a process if the landlord will be paying me for staying at the property. Isn't it the other way around? I have to be chosen! Have you gone mad?! It is revolting, how can you treat people like this? I hope one day you will become a victim of what you are creating! Shame on you!
4/5
GoogleAmazingly sold our house at the end of a 2 year tenancy and their timing was spot on. Very helpful and supportive through the difficult times and really made major effort to find the perfect buyer for our home. Thank you Luce and Richard :-)
5/5
GoogleFabulous service, Richard and Lucy are extremely hard working and dedicated to getting your property sold. Lucy was always available and kept us in touch with what was happening, as we were not living in the property we were selling. Great team I would highly recommend them.
4/5
GoogleAmazingly sold our house at the end of a 2 year tenancy and their timing was spot on. Very helpful and supportive through the difficult times and really made major effort to find the perfect buyer for our home. Thank you Luce and Richard :-)
5/5
GoogleWe have nothing but high praise for these estate agents. From the outset Richard Chase was caring, honest and went far beyond the usual in order to achieve not only the sale of our property, but to find us something suitable over 3 hours …
5/5
GoogleA huge thank you to Richard and Lucy for making our house sale so straight forward and always being on hand to talk things through and help with queries. We had peace of mind from start to finish of a daunting process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
James Dean's BUILTH WELLS office has 156 reviews across three platforms: 107 on Google, 18 on Facebook (across the whole business), 31 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
James Dean Builth Wells is rated 4.6 out of 5 across all 156 reviews, and 4.6 out of 5 on Google from 107 reviews, checked 9 October 2026.
James Dean Builth Wells, 51 High Street, BUILTH WELLS LD2 3AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.