Every review we hold for the Buckshaw Village office, from every platform, shown as written. First names only.
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5/5
GoogleWe put our house up for sale with Redrose Estate Agents and from our very first meeting with Jemma Taylor (Senior Sales Negotiator) we felt completely comfortable and confident in Redrose handling our sale.
Despite it being the Christmas period, Jemma acted quickly and efficiently, arranging a photographer, organising the for-sale board, and keeping us fully informed at every stage, from next steps to viewing requests and feedback.
Amazingly, our house sold within just 7 days of going on the market.
Redrose are a family-run firm with highly professional staff who genuinely go the extra mile to meet their customersβ needs. Their approach is open, honest, and reassuring throughout the whole process. We wouldnβt hesitate to recommend them to anyone looking to sell their home.
Kish Β· 8 January 2026
Agent replied Β· 15 January 2026
Hi Kishor, thankyou for your outstanding review and positive feedback. The Redrose team always tries to go that extra mile so itβs great to read comments from a satisfied client. Good luck with your new build and your investment properties. Keep in touch. Regards, Geoff Dyer - Owner
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5/5
GoogleI have bought, sold and let properties through Redrose Estate agents for 7 years now and my experience to date has been excellent. When selling my own home, Wendy managed to find me two buyers before it even went to market. With rentals, Redrose have both sourced and let properties for me. They are meticulous with their vetting process and both Karen and Cathy have assisted me enormously in recent years. Redrose, for me, are the best estate agents I have ever dealt with, I would highly recommend.
Thistlethwaitem Β· 8 January 2026
Agent replied Β· 15 January 2026
Hi Michael, thankyou for your excellent review and for your business. Itβs really encouraging to get such positive feedback from a client who has used our services in and around the Chorley/Leyland area for several years and who has received an excellent level of customer service. We at Redrose hope we can continue to provide good service to you for many more years to come.
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5/5
GoogleRedRose have let to us for several years now and without doubt they are the most friendly, efficient & professional estate agents I have ever dealt with. They are always quick to help with any problems & I would have no hesitation in recommending them to anyone thinking about buying or letting a property through or with them. You will not be disappointed with the level of care & attention they provide.
HP Β· 14 March 2026
Agent replied Β· 14 April 2026
Hi thanks for your positive review from all at Redrose. Regards, Geoff Dyer Owner
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5/5
GoogleWe came across Redrose Estate Agents while searching for rental housing for our move to England. As American's, we are not familiar with ANYTHING in the UK. Not only was Cathy at Redrose helpful in answering questions about the property we saw online, but she also went to the trouble of keeping us informed about other properties that were coming on the market. This extra kindness speaks highly of the people in this agency. I highly recommend Redrose and Cathy to anyone looking to buy or sell property in the UK. Thank you Cathy!
Jo Β· 2 August 2025
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5/5
GoogleGreat service from start to finish! Would definitely recommend ππΌ
Thanks to Saffy and her staff for all their help and support. β¦
Andy Β· 14 February 2026
Agent replied Β· 14 April 2026
Hi Andy, thanks for your great review. Saffy and the team at Redrose work really hard to provide a high level of service so itβs really encouraging to receive good reviews. All the best for the future. Regards, Geoff Dyer Owner
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5/5
GoogleJemma has been dealing with the sale of our property and she has kept us informed throughout. Happy to say she's found a buyer π β¦
Janine Β· 14 January 2026
Agent replied Β· 14 April 2026
Hi Janine, thanks for the great review. The sales team work hard to provide a good level of customer service to all Sellers and Buyers alike from our office on Buckshaw Village.
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5/5
GoogleCannot fault Redrose Estate Agents, was renting a property for going on 5 years. They are very helpful and cannot do enough for you, moving can be very stressful they were there every step of the way, anything you needed help with regarding the property it was done straight away. The staff are lovely very friendly and approachable, nothing to much trouble, they take there time with you nothing rushed. I cannot fault them.
Carol Β· 12 January 2026
Agent replied Β· 14 April 2026
Hi Carol, thankyou for being an excellent tenant and for your great review. The Redrose team always work hard to help our clients whether renting, buying, selling or letting. Thanks Geoff Dyer Owner
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5/5
GoogleRecently purchased 2 properties through Redrose. Jemma has been brilliant. Very efficient and been in contact all the way through. Definitely recommend
Martin Β· 14 February 2026
Agent replied Β· 14 April 2026
Hi Martin, thanks for your positive review and good luck with the purchases. Jemma and the team work really hard on Buckshaw Village on customer service so the great feedback is really welcome. Thanks Geoff Dyer Owner
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5/5
GoogleHuge thank you to the wonderful team at Redrose! Finding out I had to move after five years was stressful, but they made me feel like a priority rather than just another client. Cathy, thank you so much for going the extra mile to find me the perfect new home, you really understood exactly what I needed. You guys are the best! x
Julien Β· 7 April 2026
Agent replied Β· 14 April 2026
Hi Julien, thanks fore the 5* star review and well done Cathy and the team for satisfying Julien's needs. All the best in your new home. Regards, Geoff Dyer Owner
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5/5
GoogleWe are delighted to now let Redrose manage our rental property having previously managed it ourselves.
They have provided an excellent service from the initial appraisal visit, marketing the property, vetting the prospective tenants and securing a let within four weeks.
Karen, our lettings manager, has overseen the process but the whole office team have been responsive, communicative and efficient in smoothing the initial period of the let.
Andrew Β· 14 February 2026
Agent replied Β· 14 April 2026
Thankyou Andrew for your positive review. Karen and the Lettings team provide a first class Property Management service for all our Landlords in the Chorley/Leyland area. They will always work hard to look after your interests in the months and years to come so welcome to the Redrose experience. Regards Geoff Dyer Owner
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5/5
GoogleGreat service from Saffy and the team - Connected really well and was kept informed pre and post buy
Deano Β· 14 February 2026
Agent replied Β· 14 April 2026
Thanks Deano for your positive feedback and well done to the sales team. Regards Geoff Dyer Owner
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5/5
GoogleCathy was great throughout the whole renting process, very helpful and responding to questions quickly especially with it being the Christmas period
Thomas Β· 12 January 2026
Agent replied Β· 14 April 2026
Hi Thomas, thanks for the great feedback. Cathy is our longest served staff member and she works very hard to satisfy our clients needs. Geoff Dyer Owner
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5/5
GoogleCouldnβt fault the service and support we received from this company, Saffron was professional and helpful throughout.
Excellent.
Terry Β· 14 February 2026
Agent replied Β· 14 April 2026
Hi Terry, thanks for your great review. Saffy and the sales Team at Redrose work really hard to provide great service to our clients so itβs always good to read positive feedback. Regards, Geoff Dyer Owner
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5/5
GoogleI have had the best experience with Redrose Jemma is an angel and kept me sane throughout it all!! Thank you xx
Natalie Β· 8 January 2026
Agent replied Β· 15 January 2026
Hi Natalie, thanks for your excellent review. The Redrose sales team would like to wish you all the best for the future. Best wishes Geoff Dyer - owner.
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5/5
GoogleGreat service and Gary is a lovely guy, very warm friendly and professional.
Stephen Β· 24 March 2026
Agent replied Β· 14 April 2026
Hi Stephen, thanks for your feedback and thanks for being a great tenant over the years. All the best, Geoff Dyer Owner
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5/5
GoogleAlways professional and helpful
Gary was very attentive and thorough
Paul Β· 17 March 2026
Agent replied Β· 14 April 2026
Hi Paul, thanks for your positive feedback. It's great to know that the team are attentive and thorough. All the best from Geoff Dyer Owner
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5/5
GoogleCommunication is quick, processes simple and staff are informative and helpful. I dealt with Katie, a true professional π β¦
Elaine Β· 14 December 2025
Agent replied Β· 14 April 2026
Thankyou Elaine, for your positive review. The team at Redrose strive to provide the best service to all our clients on Buckshaw Village, Chorley and Leyland areas.
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5/5
GoogleIve been with Redrose years now after switching from a big company who's service deteriorated very badly. The fact I rarely have to speak to them is a credit to their proactive and efficient service. As a remote landlord this is a major plus and gives me great peice of mind. I would recommend them all day
Richard Β· 14 March 2026
Agent replied Β· 14 April 2026
Thank you so much for taking the time to leave such a thoughtful review.
Weβre delighted to hear that your experience with Redrose has continued to be so positive over the years, especially after your previous provider let you down. Knowing that our proactive and efficient approach gives you peace of mind, particularly as a remote landlord, really means a lot to us.
Your recommendation is genuinely appreciated, and weβre grateful for your continued trust and support. Regards, Geoff Dyer Owner
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5/5
GoogleWe would like to express our sincere thanks to Katie and Staffy for their kind help and support throughout our house viewing process. β¦
Sam Β· 14 October 2025
Agent replied Β· 14 April 2026
Hi Sam, thanks for your glowing review. The team do work very hard to provide a good service and the Office Manager, Saffy is creating an excellent environment whether you are Selling, Buying, or Renting, particularly in and around the Chorley area. All the best for the future.
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5/5
GoogleHi,
I was looking for a rental property in Buckshaw and found one through redrose.
I was met with a wonderful young lady called Meg,
Who was so patient and guided me through the whole process
As Iam a bit of a dinosaur with technology.
I would happily recommend redrose to anyone as they were all
Wonderful to deal with.
Mark d.
Mark Β· 1 July 2025
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5/5
GoogleI've been renting from Redrose for a number of years now and they've been absolutely wonderful the whole time. Any property issues have been sorted out in the main within 24 hours and they're a lovely friendly bunch. I've dealt with Karen a number of times and she's been great.
I'm also looking to buy now and the house is with Redrose and have dealt with Wendy and Janet who have been wonderful too!
I highly recommend Redrose for renting or buying as I have used them for both!
Christopher Β· 16 October 2024
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5/5
GoogleOUTSTANDING
I've had a buy to let flat with Red Rose for nearly 20 years. We haven't had a moments trouble, great Tennant and great support from Cathy and the team, they go far beyond the call of duty and managed the property in the most professional and considerate manner
Red Rose are the selling agents as well and they found a buyer very quickly.
I have nothing bad to say about this company.
Thank you to the nice people of Red Rose
David Β· 9 October 2024
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5/5
GoogleHaving recently completed, we are incredibly grateful for the help that Jemma gave on behalf of Redrose. From start to finish we were kept in the loop and provided updates of what to expect. Overall, a great experience with Jemma and would definitely recommend!
James Β· 8 April 2026
Agent replied Β· 14 April 2026
Hi James, thanks for the great review. Jemma and the team work hard to provide timely, accurate updates throughout the progressing of the sale so it's encouraging to receive great feedback confirming that the experience for you was good. All the best for the future. Regards, Geoff Dyer Owner
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5/5
GoogleThe team at Redrose, Cathy in particular, have been fantastic. Great customer service and worked at real pace to help secure a rental property for me.
Clear communication, easy to work with and polite too. Professional but personable people to deal with.
Thank you all
Rob Β· 14 March 2026
Agent replied Β· 14 April 2026
Hi Rob, thanks for your positive review and all the best. Geoff Dyer Owner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.