Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI'd had a few experiences with Lettings Agents in the past that had made me think that it was a lost industry, perversely desperate to be apathetic to the needs of Tenants.
That was until I had the pleasure of working with Lewis to secure a property in High Wycombe. He went above and beyond to ensure I was informed, took my side and helped me to find a great property that suits all my needs. He was quick to communicate, friendly on the phone and great at building rapport with a customer. As a successful salesman in my early career, I can tell that Lewis has what it takes to engage with stakeholders in an effective manner, build rapport to keep customers on side, and the mental acumen to organise aptly on top of great communication skills in all forms.
Thanks Lewis, I'll be sure to use Romans again solely because of your efforts.
LucaPositiveResponsiveness, Quality, Professionalism, Value
Oi · 18 June 2021
Agent replied · 17 June 2024
Dear Oi Nah,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents High Wycombe. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI highly recommend Romans High Wycombe and would not look to sell a property with anyone else, after recently selling my property with them and receiving an extremely high level of service compared to other local estate agents.
From start to finish, Stephanie was amazing - always pro-active, open to my considerations and very honest. Chris was also great, keeping me updated every week without fail with any progress and feedback on viewings.
A huge thank you to Lyndsey (Romans move manager) who alongside Stephanie, ensured the entire process was flowing as quickly as possibly. If it weren’t for their proactiveness and responsiveness, I would probably still be waiting to exchange!
Romans High Wycombe is truly a level above all other local estate agents, it’s incomparable.
Tim · 18 June 2021
Agent replied · 17 June 2024
Dear Tim
Thank you for the great review of our Romans Estate Agents High Wycombe team. It’s fantastic to hear that we could provide you with a high level of service that you were happy with. We are sure the team will be happy to receive such a positive review.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI can't fault the experience of selling my property with Romans. Right from the moment Stephanie first visited when we enquired about using them, their service has been very personal and very professional. We were honestly made to feel we were their most important customers. I was kept informed at every stage of the process promptly and someone was always on hand to deal with any queries I had. Stephanie and Emily mainly dealt with our property sale and both were fantastic and a credit to their jobs. The personal touches make a big difference and I will have no hesitation in using Romans again in the future. Thank you and keep up the good work! I will also note the solicitors they recommend, SO Legal were brilliant as well.PositiveResponsiveness, Quality, Professionalism
Daniel · 18 June 2021
Agent replied · 17 June 2024
Dear Daniel Simpson,
Thank you for the great review of our Romans Estate Agents High Wycombe team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotDan and his team in the woodley branch…
Dan and his team in the woodley branch have been nothing short of amazing. The professionalism demonstrated by all has surpassed all expectations. I have been kept in the loop from beginning to end with regular updates and assistance.Thank you all for everything
Mrs · 24 August 2024
Agent replied · 23 October 2024
Dear Mrs HellendCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Dan and his team a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
GoogleWe would like to thank Stephanie and the team at Romans High Wycombe including James (Fleming), who all paid a major part in the sale of Our Property in Naphill, I am sure that Stephanie's knowledge of the property market in High Wycombe & James's advice managing our sale after Stephanie took us to completion in 12 weeks played a large part in the Sale.
We have no hesitation in recommending all at "Romans High Wycombe."
Thank You,
Allan & Babs
Allan · 27 May 2024
★★★★★ 5/5
TrustpilotThe service we have received has been outstanding
The service we have received to sell out home has been outstanding. We received regular communication to be kept up to date with where we are and what’s needed next. Letting me know when things are not moving so we can work more efficiently with the Solicitor. Jack has been awesome to work with, very patient, competent and professional in his role. Would highly recommend using Romans.
Sharon · 15 February 2023
Agent replied · 17 June 2024
Dear SharonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcellent property manager
Lisa Fazal of Romans has been our property manager for the last 13 years. She has gone over and beyond in assisting us with the rental property we lived in, with both maintenance and landlord issues. She has always been polite, courteous and fast acting which myself and my partner have appreciated. Thank you Lisa, We wish you well in your career. Karen & Mark
Mrs · 13 April 2023
Agent replied · 17 June 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotDenise Hurn is our property manager and…
Denise Hurn is our property manager and she has been amazing. Actioning things in a timely manner and always just being so polite and very professional. We have rented so many places and this is our 1st home we have been made comfortable and stress free as we jave just been able to live here with no hassle. 5 starts isn't enough for this lady she deserves 10! X
Danielle · 16 November 2022
Agent replied · 17 June 2024
Dear DanielleCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotThroughout my renting process
Throughout my renting process, from 2nd June to 20th June Chloe Chikaviro was incredibly communicative, respectful and protective. She promptly answered my calls and emails, keeping me informed about every development. Her ability to clearly explain complex contract details was invaluable. They have an excellent team. They found me a good home.
Nanafabea · 21 June 2025
★★★★★ 5/5
TrustpilotSuper-star Donna-Marie Brant
Donna-Marie Brant has been looking after us & our properties for many years. We are still impressed by her efficient, prompt & personable service. Most recently she coordinated the fitting of a new boiler, an extension to our lease & liaised with the tenants over the completion of supplementary documents. Can we therefore, through this medium, convey our ongoing appreciation to Donna-Marie for her outstanding service.
Robert · 22 February 2023
Agent replied · 17 June 2024
Dear RobertCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotFantastic Friendly Service
My partner and I have had a fantastic experience using Romans and couldn’t recommend them more. Dan Hind arranged and took me on the viewing of the property and even facilitated a second viewing of the property. He has been extremely helpful throughout this whole experience, providing a friendly and professional service. We’d like to thank Dan and everyone at the Tilehurst branch who made the move an easy and stress free experience.
Hannah · 24 May 2022
Agent replied · 17 June 2024
Dear Hannah,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotProfessional, communicative, supportive. An excellent experience!
This is a review for Romans in Crowthorne:I recently bought a property through Romans in Crowthorne and I was continually impressed by their level of service and support.For various reasons, I would class us as difficult customers, but the support we received from Dan, Michael and Ben was consistently excellent and professional.From start to finish, and even post-sale, the team were helpful, considerate, and communicative. They were also very diplomatic in handling issues that arose during the purchase of our new home, and I felt we came away with good solutions.I would thoroughly recommend the team at Romans to anyone looking to buy a property in Crowthorne.Thank you to you all for helping us to find and buy our first home!
Lawrence · 28 March 2021
Agent replied · 17 June 2024
Hi Lawrence,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotLong Distance Landlord
We have been renting our property in Wokingham with Romans for the past 14 years. As we live in USA it is really important that we have an agent we can trust to sort out issues. Aston Busby is currently helping us complete a refurbishment project, and she has been excellent collecting quotes and managing any queries we may have. We look forward to continuing to let our property with Romans.
Richard · 16 August 2022
Agent replied · 17 June 2024
Dear Richard,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotRomans Woodley
I can't fault the service we received from Romans in Woodley. From my initial visit to them my father's house was on the market and sold to the first viewer very quickly. The quality of the photographs was outstanding. A big thanks to all the team there, Jack and Shante kept in contact with me at all times, and considering the lockdown which did effect certain aspects did their absolute best to make things happen in what was a challenging time for me.
Teresa · 20 March 2021
Agent replied · 17 June 2024
Hi Teresa,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotRomans in Windsor have been amazing…
Romans in Windsor have been amazing with every stage of my recent house sale . A superb, honest, professional and friendly estate agent . Pierce was also very knowledgeable about the local area and kept me informed every step of the way . Lorraine , the move manager, handled the sale once I had a buyer and made the completion an easy process. I wouldn’t use any other agent - streets ahead of the competition! I was made to feel as if I was their only client . How refreshing to have such an honest and personal service .
Jane · 4 March 2021
Agent replied · 17 June 2024
Hi Jane,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotRomans Windsor have been exceptional from start to finish
My experience with Romans in Windsor has been positive from start to finish. I ended up getting the property I really wanted thanks to Annie Nicholls and the her wonderful colleagues. I was referenced checked with the lettings hub who were great and everything was sorted before move in date. On arrival of checking in, I was happily surprised to see a massive box which was a care package left by the Romans team. It contained everything I could ever need including breakfast bars, toothpaste, cookies, DVLA move home reminders and most importantly, some vouchers for a huge hamper of wine! Annie and the whole Windsor team have been amazing and I’m so grateful that my son and I are living in our dream home. Thanks so much for all your efforts!
Rita · 3 March 2021
Agent replied · 17 June 2024
Hi Rita,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotJess Glynn (Romans Caversham) professional, compassionate and knowledgeable
I met Jess for the first time last week whilst she was visiting my parents to help them make a change to the way they manage their property, due to the adverse effects Covid has had to their business.Jess was very patient, listened to their needs, wants and fears to engaging in a new business model to which she provided a wealth of knowledge and confidence.I am sure we are at the start of a great relationship with Romans thanks to Jess at Caversham.
Meena · 17 February 2021
Agent replied · 17 June 2024
Hello MeenaThank you for your review! We love to receive positive feedback after customers have had great experiences with us and especially pleasing to hear about the service provided to your parents in the management of their property from Jess.Many thanksCustomer Relations Team
★★★★★ 5/5
TrustpilotTHANKYOU MADDIE & MOLLY ♥︎ - BASINGSTOKE BRANCH ♡︎
I honestly have nothing bad to say. I was recently given notice during covid to leave my house I was renting by another agent as the landlord wanted to sell which stressed me out so so much and I come across a property with Romans Basingstoke. Had a viewing and secured it straight away. The agents were amazing. Maddie the little diamond made sure the entire process and through my referencing was as smooth as possible keeping me up to date with everything. And Molly made sure all my documents and info was sent on time and any questions I had were answered quick time. If you want to rent a house - speak to Maddie in Basingstoke branch. She is amazing and made it enjoyable instead of stressful. And between Maddie and Molly it was the most stress free experience 🤍🤍 I was also able to do the no deposit option which was a really good solution for me !! I’m now all moved in, settled and ready to enjoy my beautiful new home. Thanks girlies xx
Lia · 18 January 2021
Agent replied · 17 June 2024
Hi Lia,Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Head Office. We're so happy you had a positive experience with us.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Relations Team
★★★★★ 5/5
Trustpilotis very good service and fast response.
i had deal with a brunch of Swindon for nearly 7 years it is was a great experience with all of the team and especially Christine she was a brilliant and very helpful so Iam going to say thank you very much for all the roman teams in Swindon for all kind of helps and the great services.
M · 10 September 2023
Agent replied · 17 June 2024
Dear M MohammadCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotContact with Dan Hind
I have had contact with Dan Hind, his manager and colleagues over a few years concerning the letting and management of an apartment in Reading. Excellent team with a very positive office atmosphere. Dan has been particularly helpful and has responded in a helpful and constuctive manner. I have always found him knowledgeable and willing to help. Clearly he is an asset to the organistion.I wish him continued success in his career.
Derek · 11 May 2022
Agent replied · 17 June 2024
Dear Derek,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotRomans Farnborough landlord review
I have been a landlord for more than 5 years and use the fully managed service with Romans Farnborough branch. The smooth running of the tenancy is mainly dependant on the services of the Property Manager.
Annie · 2 April 2026
Agent replied · 31 May 2026
Dear Annie Oakley We greatly appreciate your 5-star review and the time you took to share your experience with Jackie . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotA pleasure to work with and would recommend!
Thanks Adam and Joshua for all your support and for getting our home sold for a great and fair price. You managed to quickly sell the house for a second and third time after prior offers fell through (for reasons out of your control). You’ve been great to work with and I wouldn’t hesitate to recommend you to a friend in the area!
Kristiana · 29 March 2023
Agent replied · 17 June 2024
Dear Kristiana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat service by Anais
As a foreigner it was my first time renting property in the UK and I almost had no idea of how to start this procedure. While searching different properties, Anais has guided me to go through the necessary steps and always reponsive to my questions even a small thing. With her tremendous help, I am ready to start my new life in the UK from today. Thanks Anais!
Wakana · 1 October 2022
Agent replied · 17 June 2024
Dear Wakana KandaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotDavid Mauzhendi
Dear Mr. David Mauzhendi, I want to sincerely thank you for all of your time and effort in helping get us into our new home. Everything went so smoothly, and quickly than expected. Now here we are, settled in already.you’ve been a steady presence in every part of getting our home. Thank you for making this a stress-free experience.We are so thankful Romans Burnham, for the outstanding Service!
Sami · 29 September 2022
Agent replied · 17 June 2024
Dear SamiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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