1/5
Terrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
Trusted Agent profile · Buckinghamshire
★★★★★
354 reviews across 3 platforms
1 Germain Street, Chesham, HP5 1LH, Buckinghamshire, HP5 1LH
Frost Partnership's office in Buckinghamshire, at 1 Germain Street, is rated 4.4 out of 5 across 354 reviews on three platforms, including 128 Google reviews rated 4.9.
128
Reviews on Google
This office
163
Reviews on Facebook
Business-wide
63
Reviews on Trustpilot
Business-wide
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
1/5
Terrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
5/5
What a team! From sale to completion in less than 6 weeks. Kept informed all the way, nothing was too much trouble. Thoroughly recommend this company.
Hi Lesley, Many thanks for taking the time to write this glowing 5* review for the Chesham team. We're delighted to hear that they achieved such a quick property sale for you. We will pass you comments on to all involved. Best wishes from all at The Frost Partnership Estate Agency
5/5
Thanks for a good job keeping us informed through the various stages of the sale - great work..!
Hi Andy Many thanks for taking the time to write this 5* review for our Chesham team! We're delighted to read that they provided you with a professional and informative property service throughout the sale of your house. Best wishes to you from all at The Frost Partnership
5/5
We had excellent service from the get go with the great team at the Chalfont St Peter office when buying our house! Most importantly Steve and Ben really stepped up to get us to exchange when we hit a few trickier areas to make our dates. Thank you and we are thrilled to be moving in our new house soon.
1/5
Never got calls or updates. Failed to even get a single viewing over 4 months.NegativeResponsiveness, Quality
Thank you for your feedback which has prompted further discussion with our office. Privacy clauses prevent us from commenting further on this. Best wishes to you from The Frost Partnership.
5/5
Very nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
1/5
Very poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
5/5
Always kept me informed of progress and quick to deal with any issues.
Hi Christine, Many thanks for taking the time to write this recommendation. We're delighted to read that you received a professional and proactive property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
Chalfont st Peter branch were very friendly and helpful with the sale of my flat. Would highly recommend.
Hi Jordan, Many thanks for taking the time to write this recommendation. We are delighted to read that our Chalfont St Peter branch provided you with an excellent property service throughout the sale of your flat. Best wishes from all at The Frost Partnership Estate Agents
5/5
Thanks for a good job keeping us informed through the various stages of the sale - great work..!
Hi Andy, Thank you so much for the recommendation and you're very welcome!
5/5
We had a fantastic experience with Frost. Lovely staff and great communication. I couldn't rate them highly enough!
Hi Clare Thank you for taking the time to write this lovely 5* review for our Chesham team. We're delighted to read you experienced such a fantastic property service. We will pass your comments on to all involved. Best wishes from all at The Frost Partnership Estate Agents
1/5
Just the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.
Hi Kate, We take all feedback seriously. We have sent you a private message regarding your experience. Many thanks Kind regards
5/5
Very pleasant experience with my new Tenacy. Staff very helpful and efficient. Would highly recommend.
Hi Steve, Many thanks for this recommendation. We're delighted to read that the team were both helpful and efficient. Very best wishes to you from all at The Frost Partnership Estate Agents
1/5
Very unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
5/5
Having had a substantial amount of involvement with both Commercial & Residential Property agents, I can honestly say (Hand on Heart) that Gemma Testa and Jacqui Cuthbert at The Frost Partnership, Chesham, are the ONLY people to deal with when it comes to buying or selling your house. OUTSTANDING work Gemma!
5/5
Professional, friendly, understanding and worked hard to get me the price I wanted. 10/10
Hi Tim Many thanks for the 5* review it is much appreciated, and we're delighted that you received a friendly and professional property service. Best wishes for all at The Frost Partnership
1/5
It's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...
5/5
Wonderful service from Channel Williams…
Wonderful service from Channel Williams
5/5
Very helpful in these difficult times
Hi Anthony, Many thanks for your 5* review. We are delighted that you found the Chesham property team very helpful at this difficult time. Best wishes to you from all at The Frost Partnership Estate Agents
1/5
If I could give them zero stars, I WOULD.
If I could give them zero stars, I absolutely would.
5/5
A very professional service with excellent staff who care.
Hi Jennie, Many thanks for your recommendation, we're delighted to read that you received a professional yet caring property service from our team. Best wishes to you from all at The Frost Partnership
5/5
Great service through and through. Polite, prompt and efficient, very happy and highly recommend.
Hi Christina, Many thanks taking the time to write this fantastic recommendation. Best wishes to you from all at the Frost Partnership
5/5
Very Good 👍 Services Always helpful
Thank you Deepak! Best wishes
2/5
Not a great experience with lags and delays
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Frost Partnership's Buckinghamshire office has 354 reviews across three platforms: 128 on Google, 163 on Facebook (across the whole business), 63 on Trustpilot (across the whole business).
Frost Partnership Chesham is rated 4.4 out of 5 across all 354 reviews, and 4.9 out of 5 on Google from 128 reviews.
Frost Partnership Chesham, 1 Germain Street, Chesham, HP5 1LH, Buckinghamshire, HP5 1LH.