5/5
TrustpilotWORTHY A RIDE
It has been a very good ride since our partnership with The Frost. Very organised and qiuck response when contacted always. Keep up the good work esp Chanel Williams who is always in touch if needs be. Keep it up👏
Trusted Agent profile
Frost Partnership Chalfont St Giles reviews
★★★★★
88 reviews across 3 platforms
10 High Street, Chalfont St Giles, HP8 4QF, Buckinghamshire HP8 4QF
Frost Partnership's Buckinghamshire office at 10 High Street is rated 3.8 out of 5 across 88 reviews on three platforms, including 46 Google reviews rated 4.8. The 1 Facebook and 41 Trustpilot counts are for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe've had fantastic experiences with both Rona and Heather across sales and lettings. Both have provided excellent service and have gone above and beyond in helping us find our current rental which we're very happy with. Would highly recommend.
Agent replied · 22 October 2024
Hi Margo, Many thanks for taking the time to write this 5* review for Rona and Heather from our Chalfont St Giles team. We are delighted to read that they have both provided you with an excellent property service, and have gone above and beyond to find you the right home. We will pass your comments on to both, and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
1/5
TrustpilotFrost company are really scammers
This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting.
5/5
GoogleThank you Frost Partnership for all your help and assistance with our move to our new home. Heather and Sam have been amazing and extremely helpful. Good luck with future business and best wishes!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 22 October 2024
Hi Rosie Many thanks for your 5* review for the Chalfont St Giles team. We're delighted to read that Heather and Sam have provided you with an exceptional property service. Wishing you every happiness in your new home! Best wishes from all at The Frost Partnership Estate Agents
5/5
TrustpilotGreat customer experience
Great customer experience, great people management, all in all a pleasurable sale experience. Managed expectations for myself and my wife well during the initial phase.
4/5
TrustpilotCarla Reynolds from property management…
Carla Reynolds from property management has been extremely helpful and quick responding to any queries I may have regarding the property I rent from them.
5/5
GoogleFrost were fantastic finding us a house to rent very rapidly. Rona, who manages the lettings, was particularly active in getting us viewings at short notice and pushing through the tenancy agreement. It was a really good experience.
Agent replied · 22 October 2024
Hi Markus, Many thanks for taking the time to write this glowing review for Rona and the Chalfont St Giles team. We're delighted to read that you had a really good rental property experience. We will pass your comments on to all concerned. Best wishes from all at The Frost Partnership
1/5
GoogleVery slow in coming forward 😴 …
Agent replied · 22 October 2024
Hi Mike - We take all feedback seriously and we would like to look into this. However, we do not have any record of contact with our Chalfont St Giles office and therefore have no contact details for you. We would be grateful if you could email your contact information and details of the issue you would like to discuss to marketing@frostweb.co.uk and a manager will contact you. If however you have submitted this review in error, please remove it as this negatively affects our business. Kind regards The Frost Partnership
5/5
GoogleAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
5/5
GoogleHeather and Sam have been fantastic! Great service and we finally found a great house! Thank you for all your hard work! Would recommend Frost to all!
Agent replied · 22 October 2024
Hi Molly, Many thanks for taking the time to write this 5* review for Heather and Sam from our Chalfont St Giles office. We're delighted to read that they worked hard to find you a property. Wishing you every happiness in your new home from all at The Frost Partnership Estate Agents
1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
5/5
GoogleVery professional, communicative and responsive. Lettings Manager, Rona Brown, gave me confidence in the process. I would highly recommend the Frost Partnership.PositiveResponsiveness, Professionalism
Agent replied · 22 October 2024
Hi Ama, Many thanks for taking the time to write this 5* review for Rona from our Chalfont St Giles team. We are delighted to read that you found her to be professional, communicative and responsive throughout your property letting transaction. We will pass your comments on to Rona and also to our senior management team. Thank you for choosing the Frost Partnership Estate Agents and best wishes from all our team.
5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
5/5
GoogleThe Frost partnership Estate agents were easy to deal with and offered a friendly, reliable and professional service. I would highly recommend them
Agent replied · 22 October 2024
Hi That Many thanks for your 5* review for The Frost Partnership Estate Agents in Chalfont St Giles. We're delighted to read that you experienced a personable and professional property service. Best wishes from all at The Frost Partnership
5/5
GoogleThey made the house move stress free even in these dire circumstances. Special thanks to the letting manager Rona.
Agent replied · 22 October 2024
Hi Janhvi Many thanks for taking the time to write this 5* review for Rona and the Chalfont St Giles team. We're delighted to hear that all went well for you and your move was stress free despite the Covid-19 pandemic. Best wishes from all the team at The Frost Partnership Estate Agents
1/5
TrustpilotVery unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
5/5
TrustpilotWonderful service from Channel Williams…
Wonderful service from Channel Williams
1/5
TrustpilotIf I could give them zero stars, I WOULD.
If I could give them zero stars, I absolutely would.
5/5
TrustpilotWonderful service from Danielle…
Wonderful service from Danielle Sprenger
5/5
GoogleA thoroughly professional service from start to finish. Highly recommended
Agent replied · 22 October 2024
Hi Adam, Many thanks for your 5 star review - much appreciated. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleRona Brown from our local branch at Chalfont St Giles has looked after our family moves for over 5 years now from start to finish and she comes highly recommended. We wouldn’t use anyone else!
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency...
5/5
GoogleFantastic service by the whole team - Made the buying process very smooth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Frost Partnership Chalfont St Giles
How many reviews does Frost Partnership Chalfont St Giles have?
Frost Partnership's Buckinghamshire office has 88 reviews across three platforms: 46 on Google, 1 on Facebook (across the whole business), 41 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Frost Partnership Chalfont St Giles's rating?
Frost Partnership Chalfont St Giles is rated 3.8 out of 5 across all 88 reviews, and 4.8 out of 5 on Google from 46 reviews, checked 9 October 2026.
Where is Frost Partnership's Buckinghamshire office?
Frost Partnership Chalfont St Giles, 10 High Street, Chalfont St Giles, HP8 4QF, Buckinghamshire HP8 4QF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.