Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
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5/5
GoogleConnells were fantastic throughout my search, application and move in and are still providing a brilliant service 3 months in with insurance bolt ons and their managed tenancy services. Adam was particularly helpful throughout and the rest of the staff are equally friendly and helpful. Highly recommend.
Chris Β· 15 June 2019
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5/5
GoogleRegularly have had dealings through work with Kellie in property management. Always an excellent service with great communication. Highly recommend - keep up the great work
George Β· 14 April 2024
Agent replied Β· 13 June 2024
Hi George, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
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5/5
GoogleConnells Estate Agents are reliable and efficient. I love the teamworkπ My newly rented apartment is very neat and lovely π β¦
Adeola Β· 6 June 2024
Agent replied Β· 13 June 2024
Many thanks for the fantastic 5* review Adeola. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA stressful moment for many people when moving homes in a difficult market.
It's only made easier by the experts around you and Pritesh at Connells has been tremendous and flexible. With every issue, he has been approachable and innovative with helping us understand ALL of our options. Truly could not have found a better Mortgage broker in this climate - I highly recommend them for their mortgage services!
Our company used Connells' for a BTL application and managed to secure a really good deal within our parameters defined while things around kept changing. Pritesh's expertise really helped with providing us confidence in the mortgage process and allowed the company to focus on other aspects of the acquisition in this difficult market.
Karan Β· 14 June 2022
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5/5
GoogleHighly recommended estate agents, Ambre especially has been so great throughout the moving process, always available to help with any questions or issues, handling everything professionally and efficiently. Truly an asset to the Connells team!
Felix Β· 19 July 2023
Agent replied Β· 13 June 2024
Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have rented my property out with Connells. The whole team have been so helpful. I would highly recommend their services.
A big mention has to go to Ambre in lettings, she is brilliant!
Samantha Β· 19 July 2023
Agent replied Β· 13 June 2024
Thank you for your excellent 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmazing service from the team, especially Adam. Would recommend their service to anyone looking for a place to rent.
SANDRA Β· 14 June 2023
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5/5
GoogleI had a great experience with Connells when I was looking at purchasing a new house. They couldnβt have been more helpful.
Beccy Β· 14 April 2024
Agent replied Β· 13 June 2024
Hi Beccy, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
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5/5
GooglePositive experience. If you expat, new in town ? These guys are really helpful !!
I dealt with Aaron, was so helpful and understanding.
Connells Estate agents are Gangnam Style Oppan Gangnam Style ππππΌ β¦
Awad Β· 14 June 2021
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5/5
GoogleI could not recommend Adam Manning more. His service has been nothing but superb throughout all our property transactions to date. Thank you for all your hard work!
Kavitha Β· 14 June 2022
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5/5
GoogleThe entire team in Lettings are amazing. Always find them really helpful and positive. Keep doing what you're doing :)
Matt Β· 14 April 2024
Agent replied Β· 13 June 2024
Matt Kinnaird thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI could not recommend a better team. I was new to everything and Pritesh took the time to help me understand. No matter how silly my questions seemed to me he was quick to reply and explain. I had the pleasure of working with Pritesh and Sophie who at this point feel like my super heroes because they came through for me. Thank you βΊοΈ
Yanique Β· 14 June 2023
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5/5
GoogleAdam and the entire team are always very helpful and show interest, overall smooth process of renting a property, can recommend Connells!
Dawid Β· 13 February 2024
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleIf you are a landlord I would strongly recommend you use Adam Manning at Connells lettings and their fully managed lettings service as he and his team are exceptional in terms of their assistance and expertise in both finding and vetting tenants then managing the tenanted property thereafter, complying with all statutory requirements with completely no worries nor concerns for the landlord, thank you
Apollon Β· 14 June 2023
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5/5
GoogleAmbre and Adam are amazing .Always there to help me through the whole process and to answer my questions.Made the whole process easy
Duffson Β· 14 January 2024
Agent replied Β· 13 June 2024
Thank you Duffson for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care
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1/5
GoogleDon't be fooled by how nice the letting agent is!! Let us move in a property with a very bad leak in one of the rooms, resulting in my friend having to extend her contract with her previous flat, paying double bills and double rent. Hid it when we were visiting and then acted like they were not aware, never provided us with a check in inventory despite us asking for it. I had to move out as we were getting no update on this after a month, they are now saying that we owe them a reletting fee and completely ignored any email asking for updates or only answered the question they wanted to, ignoring the other ones. Not impressed and really not happy as this has now been going on for another month and both my friend and I had to spend so much money and energy in this... ridiculous.NegativeResponsiveness, Quality, Professionalism, Value
Pititemanouche Β· 14 June 2021
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1/5
GoogleMy partner and I wanted to view a property, we have a mortgage in principle. Which Iβm sure everyone can understand is a long task in itself. We were told we had to do an affordability check prior to viewing for the protection of the seller. It is not an estate agents job to check if my partner and I can afford a property, thatβs the mortgage broker and banks job. Itβs a conflict of interest them knowing our finances. Theyβre legally obligated to make a seller aware of an offer but if they only let certain people make offers based on their own algorithm of affordability then previous reviews saying that their house received only one viewing in 3 weeks isnβt a surprise. Theyβre the only estate agent out of 15 I arranged viewings with to ask such a thing. Very disappointing as we loved the house and had a mortgage in principle for more than the asking price and were willing to offer more to secure a sale.
Viv Β· 14 June 2021
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1/5
GoogleInitially I was very happy with the service provided but I am VERY disappointed at the moment. Late responses, late payments received and lack of communication.
Nav Β· 17 October 2023
Agent replied Β· 13 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleHad a great experience with Rawail. Very knowledgeable and friendly.
Muhammad Β· 5 August 2024
Agent replied Β· 26 August 2024
Thank you for taking the time to leave us this amazing 5* review Muhammad. Kind regards Lucy, Customer Relations.
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5/5
GoogleFantastic estate agent. Have been so so helpful. Sold my property super quickly and have had a wonderful experience with them
Lauren Β· 15 December 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe customer service from Pritesh has been fantastic. He has been so helpful and has kept me up to date throughout the process. He really is an asset to the team.
David Β· 14 June 2020
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5/5
GoogleI dealt mostly with Charlie who was very friendly right from the first meeting. Everything was clearly explained and he remained professional throughout a smooth process.
I would recommend Connells.
Pauline Β· 14 June 2020
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5/5
GoogleI dealt with Aaron who really went out of his way to help me find what I was looking for. Great service and a great asset - thank you!
Dave Β· 14 June 2020
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2/5
GoogleFound the staff very enthusiastic regarding my house sale. Manageress even put a personal business card through my door (as I had another estate agents for sale sign up) saying they had buyers looking for exactly what I had. So I went ahead & met one of their agents. She was even more enthusiastic & also had more potential buyers on her books
who would be more than interested.
Now I am not that nieve to not take there jargon with a large pinch of salt. So you can understand my disappointment that nearly 3wks in I have had 1 viewing. But to my delight that resulted in a very enthusiastic potential buyer who said " I really like it & will be putting an offer on the table" after the w/end (was a Saturday). It's now Thursday & I'm still waiting.
All I want is more honestly & transparency PLEASE.
Steven Β· 15 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.