Chancellors High Wycombe reviews

★★★★★ 5/5

Google

We have just sold our property through Chancellors, Michael Tudge valued the property and arranged for ECP certificates and photographs to take place which were of outstanding quality with a fast turn around. Michael was very professional and really knew the market answering all our concerns first hand. The price marketed was achieved so clearly knows his market value. The property was quickly on the market and before we knew it we had a number of good offers on the table. Stephanie Furness sold the property to a first time buyer and was always on hand to answer all our questions, Stephanie is very friendly yet remains professional - She is a credit to the High Wycombe branch. Stephanie went above and beyond to accommodate viewings and helped ensure these were at the times suitable to us with young children. Every phone call she would call me straight back, every email was answered quickly and she really eased any of our concerns. A real credit to the company making a very stressful situation become more bearable. Thank you Stephanie you will do very well in your career :-)

Sabina · 14 June 2016

★★★★★ 5/5

Google

Excellent service. We should thank Samuel who arranged to view the property. He gave us very helpful information about the property. Also, gave some advice on what was involved in the whole process. We went with recommended mortgage adviser and legal team who were fantastic.Sam was in constant contact and kept us up to date on any news regarding the purchase. He was kind,professional and helped make the whole process run smoothly. Overall, I would highly recommend Chancellors. From Mr&Mrs Thilainathan

Abisha · 14 June 2016

★★★★★ 5/5

Google

I recently let my property via Chancellors. I was lucky to have dealt with Georgina Marshall. She was very thorough and delivered on all her promises. I found it very easy to talk to her as she was a good listener and very understanding. She has a very approachable manner about her. I trusted her completely. If there was anything she was unsure of she took the time to find out. Chancellors have been truly amazing, but then it's because they have staff like Georgina.

Rashida · 14 June 2016

★★★★★ 5/5

Google

After spotting a house we really wanted, I called three agents out for a valuation on our house to get it on the market ASAP. Chancellors gave us a very realistic price as there were several on our road with other agent sitting far to high and not selling! They took a front photo that Thursday afternoon ( no internals) and by Saturday morning we had 13 buyers viewing our house, which resulted in several offers all over the asking price. This enabled us to secure our onward purchase. Ian Springell and Samuel Ford were excellent with helping us secure the right buyer, making sure each offer had been financially checked so we could make our decision with pure confidence. Once the sale was agreed it was passed to Richard Moth in their Sales Progressing team to then oversea for us. Richard kept in good contact with us throughout the transaction and I felt I could leave them with this until we were in a good place to start confirming exchange/completion dates. The whole process took 10 weeks in total with three of us in the chain. I thought that was fantastic timing and would highly recommend Chancellors as the best agent to use. We also used their in house Mortgage Advisor Khurrum Dad who found us a fantastic deal on our purchase which allowed us to save money for house renovations. They are an extremely busy agent and for good reason as they find the best buyers and prices in today's market!

Marion · 14 June 2016

★★★★★ 5/5

Google

I have been in the property industry for 26 years, and I am not impressed easily with the services of other property professionals. BUT I have to say that I was VERY impressed with the services I received when I asked Chancellors to sell my property in High Wycombe. The house had been on the market with another local agent for several months with no interest at all. When I disinstructed the other agent and instructed Chancellors the difference between the 2 companies was immediately apparent. Chancellors were so much more professional. They kept me constantly updated and managed to secure me a buyer within a couple of weeks (at the price I wanted). I was kept updated throughout the whole transaction, which went through smoothly. So thank you to Samuel Ford for selling the house and Gareth Walsh for the sales progression. Plus to the rest of the team who clearly all worked very hard. I would recommend your services.

Debbie · 15 June 2015

★★★★★ 5/5

Google

Thank you to Jaleel to be so helpful polite and very professional when show me the property on Thursday Thanx again

Antonio · 13 June 2023

★★★★★ 5/5

Google

George was very nice and understanding and also great to work with , his swift response to emails is so helpful

Akpasubi · 13 June 2023

★★★★★ 5/5

Google

Great estate agents, as well as very professional. As a tenant it has been hard for me to find a property fitting my needs and wants, the lettings team have been great especially Brooke, Joe and Grace the manager even managed to make time with her very busy schedule. Secured a lovely home and will continue to use them from now on.PositiveResponsiveness, Professionalism

Lucy · 13 June 2022

★★★★★ 1/5

Google

Avoid this estate agency as they are not professional. I was let down by their agent regarding viewing a property. Apparently she said we held our number when we call a client (no caller ID). Hence, you wonder how to communicate with them when the office does not reply and the agent they use a private number. Therefore, figure out how to communicate with them!!!

Hakim · 16 September 2023

★★★★★ 5/5

Google

Very Polite and Professional Staff. Thanks Arusha for Today. Put in her best to Help Me Find a Comfortable Place

Ebiakpo · 13 June 2023

★★★★★ 1/5

Google

Did not have a good experience with chancellor's lack of communication. Lost the house I really wanted. They were useless I will never put my house on the market using chancellor's.

Zohra · 16 April 2025

★★★★★ 5/5

Google

I got my flat through Mr George Tubb. I was an amazing experience and also they made thing realy easy for you without any extra effort. I would highly recommend Chancellors.

Nidaa · 16 April 2025

★★★★★ 5/5

Google

Jordan from Chancellors has been tremendously helpful in explaining the property purchase process and sharing tips with us. I would highly recommend this service to anyone else. 5*

Jian · 16 May 2025

★★★★★ 5/5

Google

Having had my property for sale with Crendon house for 5 months with an average of 1 viewing per week and no offers I decided to change estate agents and go with Chancellors. Within 1 month of the property being on the market with them I had an offer with an average of 3-4 viewings per week. The team were extremely professional from start to end in particular Stephanie who was very helpful, friendly and knowledgeable.

Ed · 14 June 2018

★★★★★ 5/5

Google

Great customer service, every one is very professional and polite. I would always recommend Chancellors first to anyone looking for a property. Thank you Chancellors Team High Wycombe your amazing.

Alia · 16 April 2025

★★★★★ 5/5

Google

Had a lovely experience with George from chancellors, gave adequate information and made the process smooth with frequent communication.

Jay · 16 August 2025

★★★★★ 5/5

Google

We are first time buyers who walked into chancellors without a notion of where to start. On viewing a few properties we eventually met Kate. She was a dream to work with, SO informative, helpful and really made us feel that we were always her number one clients. Without her we wouldn't have our lovely home now. Chancellors were great as a whole but Kate made this experience for us and would highly recommend her

Natalie · 14 June 2017

★★★★★ 1/5

Google

The most “ RUBBISH “

Buy · 16 December 2025

★★★★★ 5/5

Google

Arushah was very friendly and polite, our viewing was made in a good manner, detailed and professional.

Laura · 13 June 2023

★★★★★ 5/5

Google

Dealt with Anna Benedetti on a recent purchase, fantastic customer service and really assisted with the process to simply it. Highly recommend Chancellors and in particular Anna.

Kahroon · 13 June 2022

★★★★★ 5/5

Google

Katherine McElroy was great. I needed advice on buying a property and she was very helpful. Katherine was full of good ideas, and it was very useful to have her there with me at a viewing. At no time did I feel bombarded with emails and phone calls, but I was happy to receive the emails that were tailored to my needs. I would recommend Chancellors on the service I have been given by Katherine.

Jane · 14 June 2016

★★★★★ 1/5

Google

Update 2020: This has to be the worst company for lettings that I know of. If I didn't live abroad then I would have changed company by now. They have so many people dealing with lettings at this company that instead of speaking to just ONE person you have to deal with several people in different offices. The people don't even know each other and have no idea what is happening at times. To get the right people at Management Thameside to actually answer emails or return phone calls is impossible. Chancellors has kept over £2500 over 5 months without actually telling me. I didn't check that bank account because I thought everything was normal. To not even tell us that they were holding this money is unacceptable. Apparently, they wanted ID of my husband and without it they weren't letting this money go. I cannot stand this company and if I could come back and change then I would in a heartbeat. It's just something that I can't do right now. WHY CAN'T YOU HAVE ONE PERSON DEALING WITH THE PROPERTY OR DIFFERENT DEPARTMENTS IN ONE OFFICE? Unacceptable. Do not ask them to rent for you, problem after problem. Might as well do it yourself for the amount of rubbish you have to deal with and chase up. The only good thing about this company was Joe & Nathan who introduced themselves to me via phone and talked me through the advertising of the house. The first time this has happened in the 15 years I have been with them and a real shame that good people like them are associated with incompetent colleagues. Like I said; one office with all the relevant people rather than so many different people who don't know each other and work in different places. 2019: LANDLORDS DO NOT USE THESE PEOPLE! If I could give 0 I would. Living abroad I have had no other choice but to continue using them. They go through their employees like sweets. Nobody seems to stay and therefore there is no continuity with conversations/emails regarding problems etc. Works do not get done and they still take your money. I AM DISGUSTED WITH THIS COMPANY! Feel free to message me and I can tell you all the horror stories I have had to deal with these inept people. Many people think it's the landlord's fault, in actual fact it's the estate agent that takes the fee and does absolutely nothing! I have taken screen shots where you can see proof of nothing being done. Carpets, roof, blinds..... I have written to them as suggested below. I shall keep you updated with their comments. However, it is year after year that I have to deal with these people and not, unfortunately, a one off problem.

Nathalie · 13 June 2021

★★★★★ 1/5

Google

Appalling service. I requested to view 1 property at 11am about 3 weeks before the requested viewing. I received a voicemail the day before said viewing to confirm 4 viewings at 1pm. Called back straight away to sort out the problem, was answered by head office who I explained the problem to and said would pass on the message for a call back. Got another voicemail from someone clueless about my reason for calling. Called back, again ended up with head office who left another message for a call back. Endless cycle of not getting through to anyone. Finally managed to speak to someone and supposedly the only person who could manage the booking was the one doing to viewing so very pointless conversation. Asked to rebook for a week later to view the one property I wanted to see, and I have had no confirmation. I called back 2 days before the viewing and they told me that there was still time for confirmation. The viewing was yesterday, I had no confirmation and no one has contacted me about it. Very appalling and I am surprised properties even sell. Complete waste of time.NegativeResponsiveness

Megan · 13 June 2021

★★★★★ 1/5

Google

If you are looking for an agency who ignore all of your requests for broken windows, toilets, curtains etc...then Chancellors is what you're looking for! After 12 months at a property 'managed' by Chancellors, it's amazing that they are still in operation. Lied about about the property coming with a parking spot at 98A Easton street when presenting the property, to only find out after numerous calls and emails that there was no parking allocated for the property. Never viewing the property throughout the tenancy to check up on it's condition, refusing to fix a window that no longer had a lock to it making it accessible to anyone with a ladder, not providing my flatmate with blinds and so requiring her to use a blanket as a curtain for 12 months. All to then allow the Landlord to try and claim over 1/3 of our deposit to fix these damages that were present and requested to be fixed before we even moved in. All four tenants working 9-5 meaning that we spent just as much time in the property as out, it's mind-boggling to understand how we could have possible caused 500£ in damages claimed for. Especially after not even being in the property from March - July (End of tenancy) due to moving home for the COVID lockdown. I would urge anyone who values their money to use any other agency. I will never use Chancellors again.

Anamaria · 13 June 2021