Chancellors High Wycombe reviews

★★★★★ 5/5

Google

Beth has been absolutely brilliant from start to finish. She found my tenant quickly and made what can often be a stressful process feel much more manageable. What really stands out is how supportive she’s been beyond just the initial letting. The tenancy hasn’t been straightforward and she’s been incredibly supportive throughout what has been a really challenging situation. She’s consistently been the only person I’ve been able to rely on when things have come up, especially in urgent situations. Just knowing I can reach her and get a clear, helpful response has made a huge difference. She’s professional, responsive, and genuinely cares about getting things sorted properly. That level of consistency and reassurance is rare and it really hasn’t gone unnoticed. I wouldn’t hesitate to recommend her. She’s been a real asset throughout.

Gulnaz · 12 May 2026

★★★★★ 5/5

Google

I recently viewed three flat's with a gentleman named Jordan. He was unbelievably helpful. He was on time every time and made each viewing a comfortable experience. There wasn't a question I had that he didn't have answers too and openly explained everything. He was a good guy to talk too and made it feel like he was certainly there to help you. Having many a viewing looking for a new home Jordan was pretty much the best rep I spoke and certainly a credit to Chancellor's.

A · 12 May 2026

★★★★★ 5/5

Google

I had a great experience working with Jordan and the team at Chancellors. Jordan was professional, helpful, and always quick to respond throughout the whole process. He made everything much smoother and less stressful, always keeping me updated and offering honest advice when needed. Buying a property can be overwhelming, but Jordan’s support and communication made a big difference. I really appreciated his patience, and friendly approach.

Dániel · 12 May 2026

★★★★★ 5/5

Google

I had a great experience with George at Chancellor’s High Wycombe. He showed me multiple properties and helped me clearly understand the pros and cons of each one based on my requirements. George was very calm, patient, and professional throughout the process, and he provided excellent service while helping me find the right option. Even when George was not available, the rest of the team stepped in and did a very good job with communication and support. Overall, I’m very happy with the service from George and the Chancellor’s High Wycombe team. Highly recommended.

Bhumik · 16 January 2026

★★★★★ 5/5

Google

I am very pleased with finding a property to rent with chancellors I had an amazing estate agent Beth Robinson who showed me around the property and help assist me with all process and any questions I had was quickly responded to and kept me updated throughout also would recommend to anyone I know looking for a property to rent or buy thank you so much Beth for all your help I really appreciate it

Omar · 16 December 2025

★★★★★ 5/5

Google

I had an excellent experience with George Tubb. He stood out for his professionalism, punctuality, and genuine approach. George was extremely patient and took the time to answer all my questions in detail. It’s rare to come across someone so sincere and easy to deal with in real estate. I had met a lot of agents during my house hunting phase, but he really stood out. Bless you for all your help, George! :)

Anjali · 16 November 2025

★★★★★ 1/5

Google

Very disappointing experience with Chancellors High Wycombe. Our tenancy offer was cancelled by the landlord, and we then had to repeatedly chase Chancellors for the return of our holding deposit. Under the Tenant Fees Act 2019, GOV.UK guidance states that where the landlord decides not to proceed with the tenancy, the holding deposit must be returned within 7 days of that decision. Despite this, we were repeatedly told that the refund was being processed and would arrive “shortly”, but at the time of writing it has still not been received, 13 days after the landlord’s decision was communicated to us. The communication has been inconsistent and disappointing, and what should have been a straightforward refund became unnecessarily stressful while we were trying to secure another property. Based on my experience, I would stay away from Chancellors High Wycombe for rentals.

Neerej · 12 September 2026

★★★★★ 5/5

Google

I had an excellent experience working with Beth Robinson from Chancellors High Wycombe. She was extremely professional, responsive, and efficient throughout the entire rental process. Beth made everything very straightforward and helped us secure the property quickly and smoothly. Communication was always clear, prompt, and friendly. I highly recommend Beth and the Chancellors team to anyone looking for a reliable and professional letting agency!

Dumitru · 16 November 2025

★★★★★ 5/5

Google

Had a very good experience with Chancellors, especially George, have had a few properties which I went for viewing managed to secure one offer with a house which the landlord later turned me down for some reason. George supported me through all of it, putting back the agreement with my current landlord with whom I had given a notice. He then assisted me in putting things right, of which I didn't personally knew how to do it. He then took it upon himself to look for properties in the range I was looking for until I finally got my offer taken up by a landlord. I'm truly grateful for the help. I Appreciate the excellent work George and Chancellors as a company are doing. Keep up the great work guys 👍 👏

Maxwell · 16 May 2025

★★★★★ 5/5

Google

I had exceptional customer service from Maria in the after sales team while selling my property. She kept me informed everyday of any new development in the process and never made me feel bad for calling up for daily updates near the end of the sale. She was honestly amazing and I can’t thank her enough. Thanks Maria!

Elena · 16 December 2025

★★★★★ 5/5

Google

Currently in the middle of searching for our first property. My wife and I recently arranged to view a number of properties. All communication with our Estate Agent, Jordan, has been clear and informative. Our experience of the viewings themselves was also a positive one. Jordan was very friendly, able to answer all our questions, and the relaxed nature of the viewings allowed us to properly envisage what it might be like to own the properties we saw. We also attended an open house, organised by Matthew, who was likewise friendly and able to answer our queries. Unfortunately, we haven't yet found anything that we would like to put an offer on, but that's just a matter of our personal tastes. I would recommend the services provided by Chancellors. In particular, Jordan's efforts were much appreciated.

Elwin · 16 April 2025

★★★★★ 5/5

Google

To Chancellors-Just to confirm that i have now found a property in Wooburn Green. I would like to take a moment to thank James Livingstone for his diligent efforts to find me a suitable property in the High Wycombe area.I found that James was extremely professional reliable and punctual in regard to his dealings with me as a client. I would not hesitate to recommend both Chancellors and in particular James to any of my contacts searching for a property Regards Derry Coates

Derry · 16 April 2025

★★★★★ 1/5

Google

Title: Disappointed with repair service at High Wycombe branch Review: I’ve been renting through Chancellors High Wycombe and I’m really disappointed with how long it’s taking to get some basic repairs sorted. For the past 6 months I’ve emailed multiple times about the broken front door to the building, but haven’t received any response. I’ve had to temporarily prop it open with a brick so I can get in and out, which unfortunately has led to several packages being stolen. The kitchen lights have also stopped working for nearly 2 months with no action. I’d really appreciate it if the team could look into fixing the door and lights soon, as secure access and working electrics make a big difference. I’ve kept records of everything and would be grateful for an update. Pros: None Cons: Delayed repairs, lack of communication, impact on security

Liam · 12 June 2026

★★★★★ 1/5

Google

Absolutely no idea where these 5* reviews are coming from. Abysmal service from this mob while selling our property with them last year. If you're thinking about selling, this is how the script plays out: - Come around, overvalue your property (our mistake for falling for it) and promise you the world - Do a "open house", which is tactically a few days before your 14 day cooling off period ends - Fill it with a bunch of people to make it look like there's interest, but actually no interest at all. - You get stuck in a 6 month contract - Aggressively suggest you need to lower the price because the feedback is the house is "too expensive", even though they set the price at the start - Absolutely no plan B expect for "we're pushing it". This was just the start of it: - Gave us "exclusivity" on a property we wanted to buy with them (the only reason why we went with them to start with) for 2 weeks, just to call up a family member (who also enquired) a week in offering the property at a reduced price - Shared an email with someone's personal bank statements to us on email, which wasn't meant for us - Don't open on a Sunday, so no viewings - Cancelled a "second viewing" 30 minutes before after we told them we were going to be at home. - Had "lots of enquiries" in the portal but less than 10% turned into viewings - another way of manufacturing "interest" - Told a part exchange company our house wasn't selling "due to the price being too high", even though they were the ones who recommend the sale price in the first place - Only showing people the house who were proceedable, until we later find out some viewers had flats to sell. We went with Hurst when we finally go out of working with Chancellors, who sold the property in 3 days. Tells you all you need to know. I'd recommend you stay well clear of this mob.

Gareth · 12 June 2026

★★★★★ 1/5

Google

All they want is your money , no regard for tenants or safety. They left us without cooking or washing facilities for over 2 weeks until we gave up and handed keys back . Moved us into a property that had not been checked , our wellbeing and safety was put at risk. the property was misrepresented to us . Despite putting in a formal complaint on day 1 . Beth said they would address the issues and also look to refund 50% of our rent back, no action was taken , they expect full rent despite missing vital facilities. After 17 days of not being able to cook, wash our clothes or have shower . I even got stuck in the clock room due to a defective door handle, despite reporting this , no emergency repairs were organised. We were forced to put our safety and wellbeing first and find alternative accommodation at extra expense, they are still holding on to our rent and deposit.and believe we should continue paying them despite all the stress and practical harm we were caused. They robbed us of 17 days of our lives.

Christine · 12 June 2026

★★★★★ 5/5

Google

We had a fantastic experience with the sales team at Chancellors High Wycombe. We chose Chancellors because of their strong presence not only in High Wycombe but also across London. Our property was marketed at £500,000, and we decided to hold an open house event. William, the photographer, did an excellent job, producing high-quality photographs and a stunning drone image, all of which were included as part of Chancellors' marketing package. The property launched in January, and our open house event took place during the third week of the month, attracting 14 viewings. We received four offers and ultimately sold our home for more than the asking price. Chancellors also helped us find a property to purchase in another area. We have recently exchanged and completed, and we couldn't be happier with the level of service we received throughout the process. The sales progression team was an excellent addition. Having a dedicated point of contact who could provide updates on both our buyer's position and our onward purchase made the entire process much smoother and less stressful. We would highly recommend Chancellors High Wycombe to anyone looking to buy or sell a property.

Christian · 12 June 2026

★★★★★ 5/5

Google

Company Highly recommend Chancellors in High Wycombe. Not only are they professional in their approach to renters, but they also ensure that renters understand terms, etc. George Tubb Marla Amazing service by George. HE was patient, professional and very approachable with questions. He handled my application and I am amazed that he is not a director in the company, considering his professionalism, customer service, they way explains complex things in the simplest of terms and his brilliant personality. Thank you so much for all your help George. I am extremely lucky to have had you as my representative from Chacellors.

Hassnen · 12 June 2026

★★★★★ 5/5

Google

In our search for a flat to rent, we were struggling with other estate agents, but chancellors were extremely supportive when we went to speak with them. James and George were generally really helpful during the process of finding a place to rent, they were very fast at getting back to us and were always happy to answer any questions. We are beyond happy with our experience with them.

Remy · 16 July 2025

★★★★★ 5/5

Google

James was very helpful very quick and helped every step of the way

Sarah · 5 October 2026

★★★★★ 5/5

Google

Alex and Aneesa were exceptionally helpful throughout the process! Thankyou

Sam · 7 October 2026

★★★★★ 5/5

Google

“I had an excellent experience with George Tubb. The team was highly professional, responsive, and made the entire renting process smooth and hassle-free. They were transparent with all the details, quick to answer any questions, and ensured everything was handled efficiently. The property matched the description perfectly, and their support throughout the lease process was outstanding. I highly recommend George Tubb to anyone in need of reliable and trustworthy rental services!”

Panakkal · 16 April 2025

★★★★★ 5/5

Google

Beth Robinson was bright and very helpful and did everything she said she would do. She has made my the process as stressless as possible with her happy be lucky attitude I would happily use her again to find a property.

James · 16 November 2025

★★★★★ 5/5

Google

I am really pleased with the service from chancellors, everyone I spoke to was easy to talk to. Although we didn’t find our property with chancellors, they have loads of properties available which are of a high standard. Shout out to Tom for being amazing at finding us places to view, and for overall being a great agent for us!

Kezia · 7 April 2025

★★★★★ 5/5

Google

George Tubb was my main contact for finding a rental property with Chancellors. He was always friendly, helpful and professional at all times. George always went that extra mile, answering my many questions. I would recommend doing business with him. He found exactly what I was looking for and managed it all in a timely fashion. Thanks George!

Carla · 20 April 2025