Chancellors Buckinghamshire reviews

★★★★★ 1/5

Google

The most abysmal service i have ever received. The incompetence and rudeness of the staff is mind blowing. No accountability for the mistakes they made, they thought it was quite normal to distress someone during their move in date, they made it seem as if it was common procedure. Had to call the landlord who I never spoken to to get them to act right, which makes you wonder if Chancellors help or hinder lettings procedures. Also it is very strange when a young estate agent (overdressed salesperson) feels the need to insult and condescend a Secondary English teacher over their proposed intelligence. I do not wish to be condescended to in this manner simply for pointing out the estate agents errors and delays. An apology would suffice or maybe offer your customer a beverage whilst you make them wait an hour on move in day with the removals van parked outside the branch. From start to finish the process has been disastrous would avoid Chancellors at all costs in future.

Mandeep · 13 June 2023

★★★★★ 1/5

Google

When started to rent my property I had excellent service from the high wycombe branch but as soon as it was moved to thameside property management it was shocking. I have never dealt with such a bad company. No help at all for me as the landlord, although I'm paying them , getting contractors out for things that didn't need it as they never enquired properly with the tenant. Costing me money for call out charges ect on what the already knew. No communication between anyone at Chancellors getting contacted for the same things constantly. Would never recommend them or use them again HIGHLY AVOID

Theresa · 13 June 2023

★★★★★ 5/5

Google

I like the agent who has been dealing with me, Humeirah Janed she is extremely patient and explains most of the modern way of selling and buying as i am an elderly. I was frightened and was unsure of how to proceed forward but humeirah explained everything and even when i thought i was stumbling she explained rather than let me do it. I highly recommend her very much for this job not for me but for everyone who is searching and selling property. I am unwell with mobility problem and she goes out of her way to come and pick me up from my property to take me to houses to view, despite being so kind she is very professional.

Ngozika · 13 June 2023

★★★★★ 1/5

Google

Desperate and haranguing. Becareful about giving your personal details to Chancellors. We have told them not to contact us but they keep haranguing us even after we have blocked them. They now resort to leaving voice calls. Desperate. Absolutely desperate.

Keep · 16 May 2025

★★★★★ 5/5

Google

Ollie was extremely helpful when dealing with my enquiry. Very accommodating to provide additional information on the property, even outside of office hours. Thank you!

Saurav · 15 November 2023

★★★★★ 5/5

Google

I would like to thank George for really going out of the way to help find a property to rent. Amazing service by the team.

Tushar · 16 September 2023

★★★★★ 5/5

Google

A highly talented, professional and friendly team member, Joseph made the entire tenancy process stress-free. He was helpful, proactive and well versed in assisting with all my queries. Thank you Joe, I look forward to collaborating with you in the future. Well done Chancellors.PositiveResponsiveness, Professionalism

Satya · 13 June 2021

★★★★★ 5/5

Google

Our Letting Negotiator Arushah Shahid in Chancellors is very helpful and spot on. Keeping us updated in the process of renting a flat. Thank you Arushah and Chancellors.

Radika · 13 June 2023

★★★★★ 5/5

Google

Attended an open day with Matthew a few weeks back. He was very helpful and had extensive knowledge of the property for sale and local area. Great work and thank you for your assistance throughout the process.

Kim · 12 May 2025

★★★★★ 5/5

Google

Ollie and Rebekka were really helpful through the process and they have a good people skills to communicate and get the job done.

Bhashitha · 16 October 2023

★★★★★ 5/5

Google

We secured tenants immediately with the help of Joseph’s pro-active approach. The overall process has been efficient and stress-free. Both Joseph and Nathan kept me updated throughout which is always appreciated. From a Landlord’s perspective would highly recommend Chancellors letting team.PositiveResponsiveness, Quality, Professionalism, Value

Sez · 13 June 2021

★★★★★ 5/5

Google

Henry Smith and the team at Chancellors did a great job getting us all set up with the move to our new home. Great communication and service!

Joe · 13 June 2023

★★★★★ 5/5

Google

George was the only state agent in the market that really cared. He is efficient, accessible and very helpful . Thanks again George

Marcia · 16 September 2023

★★★★★ 5/5

Google

Ollie was exceptional in talking to me and helping me with the application process. Thanks so very much, Ollie!

Joseph · 15 December 2023

★★★★★ 5/5

Google

Miles Thompson has been a pleasure to deal with, working efficiently, communicating within a timely manner and very personable

Deborah · 15 December 2023

★★★★★ 5/5

Google

Miles has been extremely helpful since taking over the sale of our property. It is all moving along well now thanks to his input.

Debbie · 18 July 2023

★★★★★ 5/5

Google

We are incredibly grateful to Chancellors for all their help with securing our property. We are especially thankful to George who has been extremely accommodating and always available on the other side of the phone. He has made the process as stress free as possible and his support has been especially valued due to us living so far away. Thank you for all your help!

Curtis · 15 December 2023

★★★★★ 5/5

Google

Thank you Faith for your warm welcome when viewing a property.

Harleigh · 16 April 2024

★★★★★ 5/5

Google

Secure flat, glad to have enlisted. Helpful thanks for good communication, speed, attentiveness, thanks for quick proceedings James and viewing Beth.

Ali · 16 September 2025

★★★★★ 5/5

Google

Really happy with the professional customer service of this agency. Very nice and helpful staff. Big thank you to George.

Weronika · 16 September 2023

★★★★★ 5/5

Google

Chancellors were great with getting people interested in our property and marketing it well. Miles had consistent communication with us and all reps that handled viewings for our house were very professional!

J · 16 May 2025

★★★★★ 5/5

Google

informed 3-4 weeks turnaround time from when I liked a viewing of a flat or house. I thank God that Zaman from Chancellors called me back from my enquiry email. He took all the stress of my mind and actually told me, I can quote " Tahir-leave it to me. I'll get you in within 10 days". He lied to me. He actually finalised all the paperwork, along with the office team, and had the tenancy agreement signed by all parties within 5 days!! I'm over the moon to say the least and have a settled family. Thanks all to Zaman and Chancellors expertise. I have already and will recommend Chancellors to all.

Tahir · 14 June 2018

★★★★★ 5/5

Google

I have tried to sell my property through chancellors few years ago and was disappointed at the time & decided not to knock their doors. After seeing their recent success in selling properties in the area and having a very disappointing experience with 2 other agencies, I invited Chancellors to carry out a Market Appraisal and it was Ian Springell who introduced and convinced how Chancellors team have changed and improved recently and he was spot on and the turnaround time was amazing. Ian and team were extremely efficient in expediting the sale of my property swiftly and seamlessly. The team at chancellors were extremely helpful throughout the whole process from the advertisements to the viewings, open house and to the final sale. I have had feedback on viewings at every stage in the process and they have been very flexible, friendly and approachable. Once I agreed on the contract, it went pretty swift and smooth and I didn't have to worry about anything or give them a call even to find the status. I can't thank  Stephanie Furness enough. She showed high level of commitment and enthusiasm in selling the property and keeping my spirits up advising me at every stage of the process until and even after the  property was sold. Overall I received a service that was beyond satisfactory from  the Chancellors team and I would highly recommend them. At the same time she also ensured the purchaser was well taken care of and all was fair.I also would like to Thank Ian Springell for introducing me to this excellent team and the rest of the team including Karen Taylor & Hannah Morgan who kept me in loop at every stage they were involved in. Thanks again Stephanie for the high professionalism and working tirelessly to ensure the transaction went smoothly and successfully. Chancellors is now a credit to the Estate Agency Sector, an Agency that works and tick every box!

Rauf · 14 June 2018

★★★★★ 5/5

Google

Had a very good experience with chancellor. George Tubb helped us a lot to go through a very smooth process. Thankyou. Highly recommend.

Warsha · 16 August 2025