Chancellors High Wycombe reviews

★★★★★ 5/5

Google

Professional and helpful estate agents, would not hesitate to use again. Both George Tubb and Nicola Evans were both a credit who went went above and beyond to help deal with any queries.

Taran · 16 April 2025

★★★★★ 1/5

Google

So 5 years ago I left a review, with a 5 star rating. I feel I must update and correct this going through my reviews. And remembering the previous and awful experience they left me with. I would like to say loudly! That Chancellors high wycombe leasing and renting team are disgusting and highly unprofessional, within that previous 5 years back then, they actually made me homeless, since this day now being a home owner of multiple properties, till this day I advise people, friends and family of my bad experience not to use them.

RMB · 16 April 2025

★★★★★ 1/5

Google

Terrible experience, avoid Chancellors! 2 months of excitement to move in to a rented flat and 2 days before they notify the current tenant is refusing to leave and they 'dont know what to do', yet they knew a week in advance and didn't tell us anything. Constantly being pushed from head office to Wycombe branch as noone knew what they were doing. Left it with them to contact us, didn't hear anything for 2 weeks, luckily we found another place with a different letting agent otherwise we would have been homeless and they couldn't care less. Even simple requests they ignored and palmed us off. Please go elsewhere.

Gemma · 16 April 2025

★★★★★ 5/5

Google

Jordan Saxby from Chancellors is, without a doubt, the best estate agent I've encountered during my property search. He went above and beyond his core responsibilities by not only arranging viewings but also actively seeking out properties that perfectly matched my requirements, fully understanding my needs and preferences. His politeness and welcoming demeanor made the entire process a pleasure. Jordan's honesty about the characteristics and features of each property was refreshing and invaluable. He is truly exceptional, and I will definitely reach out to him for any future property needs.

Dipak · 16 April 2025

★★★★★ 5/5

Google

George made my experience easy when viewing properties and working through the process of find my next new home ,he was helpful and answered all my questions in a timely manner .

Maria · 16 April 2025

★★★★★ 5/5

Google

My experience with this agency is highly recommended. They are always on the ball, and what I love is the communication. I would like to thank George for his effort to ensure I found a property in my price range, showing me around and keeping me up to date via email / phone calls. I've had bad experiences with other agencies but I'm very happy with them.

Nicole · 13 June 2023

★★★★★ 5/5

Google

Best estate agent in High Wycombe (having spoken to a few and being left dishearted and with lots of queations). Myles explained the process and helped us feel at ease with a flat that sadly we have outgrown as we expand our family. No hard sale just facts, honest answers and knowledge about an industry we know nothing about. Myles and Matthew the perfect duo, from market to accepted offer in two weeks. Communicative, friendly and knowledgeable.

Emma · 16 April 2025

★★★★★ 5/5

Google

My spouse and I are in search for our first property purchase in the UK. We recently scheduled viewings to several homes in high Wycombe. Our interactions with Estate Agent Jordan have been clear and informative. The property tours proved pleasant. Jordan exhibited a friendly demeanour, addressed our inquiries, and the laid-back atmosphere enabled us to envision ourselves as potential owners of the inspected properties. I would endorse Chancellors' services. In particular, we valued Jordan's diligent efforts.

Anusha · 16 April 2025

★★★★★ 5/5

Google

We did multiple viewings with both George and Beth, they were super helpful and accommodating with sorting viewings so both myself and my partner could view properties despite our different work schedules. We would definitely seek them out again next time we move!

Chris · 16 March 2026

★★★★★ 5/5

Google

Absolutely amazing service from all the staff. Kept me informed throughout Friendly professional and courteous! Even when I got stressed out over the sale of the house, the staff kept a level head. Mathew went over and beyond the call of duty in helping deal with last minute meter readings as I lived so far away. I can’t recommend them highly enough.

S · 16 September 2023

★★★★★ 5/5

Google

So happy with Chancellors from start to finish of our moving process. We were in huge rush to find a property for the family the team were fantastic from first viewing to finalise the deal, great communication. I would highly recommend. A particular shout out to Arushah, a super efficient, empathetic and excellent at keeping us up to date, team member.. huge, huge thanks!

Dmitriy · 13 June 2023

★★★★★ 5/5

Google

10* to Patrycja Excellent! Excellent! Excellent! Where do I even begin, from our first enquiry right through to getting the keys Patrycja has been consistent with her 5* service. As Londoners moving out of the city into an unfamiliar area we had ALOT of questions and specific details that we went over and over. Patrycja answered every email and returned every phonecall all within a good time frame (usually 24-48hrs).  She followed up with us when a property we liked was no longer available and if there was an answered she did not know in the moment she got the answers and came back to us in a timely manner. Even after we had chosen our property she continued to liase with the developers on our behalf to help add the extra's we needed for our property. At each stage Patrycja has been polite, patient and attentive. Going the extra mile everytime I made a request of her. I felt heard and very well taken care of through-out the whole viewing process which was already tense enough during a lockdown. Honestly, cannot fault her professionalism and incredible customer service. She is a complete asset to Chacellors. She will certainly be a person I reccomend to others and even use again in the future. Patrycja, Thank you so much for helping us find our happy home! Amazing!PositiveResponsiveness, Professionalism

L · 13 June 2021

★★★★★ 5/5

Google

I had an excellent experience with Jordan while searching for a three-bedroom property in High Wycombe. He went above and beyond to accommodate my schedule, ensuring I had plenty of time to view the property and ask questions. His knowledge of the local market was impressive, and he provided valuable insights that helped me make an informed decision. Professional, friendly, and highly responsive, I'd highly recommend him to anyone looking for a reliable estate agent.

Samee · 16 April 2025

★★★★★ 5/5

Google

I never look forward to working with estate agents but chancellors really made the process smooth and simple. The sales team were outstanding all the way through, especially Douglas; he answered every annoying question I asked and when I wanted to contact him he would respond promptly. I told him what I was after and he definitely listened with the houses we viewed, it showed me he actually cared that I found the best house for me.PositiveResponsiveness, Professionalism

Joshua · 13 June 2021

★★★★★ 5/5

Google

Would recommend others to use, mile and his team have been excellent in helping us a get our house sale done quickly, and for a good price

MB · 12 June 2026

★★★★★ 1/5

Google

Painful Process..... The last month of trying to buy a flat through Chancellors has been difficult to say the least. In the last month i've contacted them numerous times to try and arrange a final viewing so I could exchange contracts, after 3 weeks of calling and getting no response i decided to walk in there during my lunch break and demanded organised a viewing for the next day. The following day I attended the viewing at the allocated time, the agent was 15 minutes late and forgot the keys to the flat, once again a waste of my time. Last part to this service which is still currently on going. I told chancellors numerous times in the lead up to the completion date that i would need the key code for the gated car park and could they please provide this for myself, this never happened. On the day of completion i asked again when collecting the keys and was told my request would be made a priority. That was 31st January, its now 5th February and I still haven't heard a thing. When eventually selling this flat I certainly won't be selling through Chancellors.

Ashley · 13 June 2020

★★★★★ 1/5

Google

Renting one of their properties for the last couple of years, absolutely unprofessional experience. To start with, they asked me to blindly accept and sign the contract that referred to multiple Amendments/Appendices documents that describe my financial obligations for the building, land and damages. Problem was that none of these Amendments was provided because they didn't have them. Took me a while to make them send me a formal letter that states that I can not be responsible for terms and conditions that were not negotiated with me at the time of signing the rental agreement. Then, this agency is always on the landlord side, it takes months of chasing to get things fixed when landlord decides to ignore your requests. In my case I had to take my laundry to Laundromats and waste time waiting there for two months before they finally sent someone to fix the broken machine. They simply didn't care till I threatened them with small court claims with a compensation for the inconvenience and damages. This year they increased the rent (which is fine), but after I paid the requested amount they issued me a formal request for 1p. Yes, it's a request to immediately pay £0.01. I had an email exchange with Aaron Saunders, their property manager, that was keen to blame his colleague for the rounding error of £0.01 and explained that this mismatch now "sets up flags" in their system, hence I need to update my payments immediately. Unfortunately he wasn't as keen to provide a proper formal apology for their mistake. It's not the end of the world for me, but what a bunch of clowns they are! Bottom line, if you have a choice look for your property somewhere else or get ready for a bumpy ride with plenty of funny and not so screw-ups. And by the way, don't sign any agreements that specify terms and conditions specified in other documents that they "can't find, but it's ok, everyone signs these papers, it's standard". As for all the positive reviews for them here, part of them are coming from landlords that are obvious happy due to Chancellors taking their side - signing tenants under papers they don't get to see, letting landlords to get away without legally required maintenance of the property.

Alexander · 13 June 2020

★★★★★ 5/5

Google

Jordan is smart, very courteous and with patience and very good gentlman setting avery good impression of the company.

Mohanlal · 16 May 2025

★★★★★ 5/5

Google

Delighted with the assistance I’ve received from Chancellors. A big thank you to James and the team, I would highly recommend

Karl · 16 April 2025

★★★★★ 5/5

Google

I wish to thank Chancellors estate agents for helping my brother and I move into our new home. Also, I would like to thank Henry as well for always being there to help and support me through this process, even when I was giving up hope of finding a home. I definitely recommend them. 10 stars services.

Achidi · 13 June 2023

★★★★★ 5/5

Google

No complaints. James and George were very helpful throughout the process and were incredibly polite. I would highly recommend them.

James · 16 April 2025

★★★★★ 5/5

Google

amazing experience and special shout out to George Tubb for being so helpful thank you so much

Caleigh · 16 May 2025

★★★★★ 1/5

Google

Terrible service. On move-in day, after delivering all belongings for my friend, the agency couldn’t find the keys to the property. My friend was also left without a home for a night despite paying for it.

Jack · 16 February 2026

★★★★★ 5/5

Google

Ive been liaising with George &James through my tenancy change. They're been very clear and always punctual on email for any information or requests made. They've made the process very simple compared to other estate agencies. Thank you both!

Corinne · 12 September 2026