Trusted Agent profile · High Wycombe
★★★★★
448 reviews across 1 platform
2 Crendon Street, High Wycombe, HP13 6LW
Chancellors's office in High Wycombe, at 2 Crendon Street, is rated 4.3 out of 5 across 448 reviews on 1 platform, including 448 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Chancellors hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
5/5
Googlerecently commissioned Grace to manage my property that had several ongoing problems, she has been calm patient and efficient, I am thrilled and so impressed, I cannot recommend her and the Chancellors team highly enough!
Hi Pete, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleDanny Hassall was a pleasure to deal with from start to finish. He had confirmed my viewing within ten minutes of my initial call, he helped me through all the paperwork and kept me informed throughout the whole process of renting my property. Would highly recommend.
5/5
GoogleRebecca Brookes has been professional and more than helpful with my property search. Always prompt and with a keen eye to detail. Really appreciate your help every time, Becca! Keep it up! Andreea MindrilaPositiveResponsiveness, Quality, Professionalism
5/5
GoogleMade an enquiry today and spoke to a gentleman named Myles he provided excellent service dealing with my query. Excellent work from him and the team.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleChancellors have been very helpful in securing our new property. Rebecca Brookes was great in the short time she was assisting us and was in constant communication throughout. A true asset to your team!PositiveResponsiveness, Professionalism
5/5
GoogleMatthew Powell whkm i had the pleasure dealing with regarding a recent purchase, was amazing. He was polite,professional and very helpful. Would highly recommend his expertise and professionalism.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleStephanie and the team at High Wycombe have been great all the way through the long & arduous sale of our property, we wouldn't hesitate to recommend them. Stephanie in particular is highly professional, friendly, knowledgable and an absolute pleasure to work with.
5/5
GoogleFantastic service, highly respectful people, specially George and Ollie have been very helpful in the process of letting. Thank you
Thank you Aisan for giving our High Wycombe branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
1/5
GoogleAfter 3 weeks trying to contact them, finally they come back to me with a " flinstone " house . House with them ask £1700. Very bad experience
Thank you for reaching out to us Andrey, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
1/5
GoogleI WOULD NOT EVEN GIVE ONE STAR BECOUSE THEY NOT DESERVE! THE WORST AGENCY!!! PEOPLE STAY AWAY!!! WAITING FOR DEPOSIT BACK AGES THEY TRYING TO CHARGE US FOR SOMETHING WHAT WE NOT DONE. THINK AND READ THE REVIEWS BEFORE U USING THIS ESTATE AGENT! NOTHING JUST STRESS THAT WHAT THEY GAVE TO US!
Hi Monika, thank you for taking the time to leave a review, we are however, disappointed that you have felt cause to rate us only one star. So that we can take steps towards putting this right, please could you contact us at customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleI am really happy about Chancellors because Zamen found me a really nice flat. He was all time professional, polite and efficient. When I moved in, his colleague Amreeta was there to give me the keys and to explain me everything.
1/5
GoogleIf being an estate agent wasn't easy and overpaid enough, showing up to a viewing would be the most basic of tasks, too much for this company. wasted our time, complete joke.
Hello AppleAirsoft, thank you for highlighting this, we will look into this for you right away. Please email us at directors@chancellors.co.uk so we can investigate further. Many thanks.
5/5
GoogleI got showed around a property by Arushah Shahid who was very friendly, smiley and polite. Although the property was not for me she was very friendly and polite showing me around.
Thank you for leaving us this great review Emily, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleMy experience with Chancellors has been good and Henry in particular has been amazing and extremely helpful. He always works hard to resolve any unexpected issues which arise during the letting process.
Thank you for leaving us this great review Maribel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
1/5
GoogleVery poor service - tried selling my property with them and they were slow, did not respond to my calls, and I even had to push them to get in touch with buyers! Was with them for 4 months- because of a lengthy contract. Went to a different agent who sold my place in a week!
Good Morning, we are very disappointed to read your negative comments. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that we can investigate this matter for you? Many thanks.
5/5
GoogleWe had a really good experience securing a rental property through Chancellors, this was all down to Joseph who was really helpful throughout. His customer service was brilliant, and he was always happy to help and answer our questions. Really good experience, would definitely recommend.PositiveProfessionalism
Thank you for leaving us this great review Hanna, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleMatthew has helped my husband and I throughout the process on buying our new home. We have been very pleased with his service.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleGrace, Joe & Brooke in the Lettings team made the process for me to let out my property simple, effective and fast. They were honest and kept me in the loop with consistent updates & information. I felt like part of the team. Really great characters and will be certainly using them for the rest of my portfolio as appose other agents in this area! 5 star service!!PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleAppalling attitude and service received from the staff at the High Wycombe Branch during the two years of my tenancy with them - from start to finish. They have very little knowledge of the properties they manage - they made us move into a disgustingly dirty apartment, even though it should have been professionally cleaned as per the contract, they did not ensure that this was the case. They don't respect your requests - asked that they only contact me in writing, so I have proof of everything that was being said, this wasn’t honoured. They lack communication skills, with each other and with their clients, and are just plain rude and unprofessional. I was also pestered on several occasions about 'last minute viewings' in the last month of our tenancy, including the weekend we were moving out. (They are supposed to give 24 hours notice.) And when potential new tenants came to look at the property, I had to answer their questions, as the agents had absolutely no idea regarding any details of the property. So glad to not have to deal with them anymore. Would not recommend Chancellors to anyone under any circumstances.
5/5
GoogleGeorge proved his professionalism, for a person who is renting for the first time on his own (me), I had all the support, excellent service from him.
Thank you for this wonderful review Elena. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
4/5
GoogleRegularly kept upto date. Professional and get things organised fast!
5/5
GoogleFrom the onset I have been very impressed with the staff at the High Wycombe Branch. Their attention to detail is excellent and communication skills outstanding.
Hi Valerie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleVery good level of service from Nadia . Very happy with all the team I highly recommend
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleTerribly unprofessional,they were not interested in showing us any properties.Awful customer service.There's no communication between people at Chancellors.People don't call back even when you've tried to contact them on a daily basis.I was disgusted.I have heard the same poor reviews from other British Asian couples who were treated the same.
We're sorry to hear about the issues you've raised here and would be keen to look into them. We take any complaints of this nature very seriously. Please can you send us more details to seniorsupport@chancellors.co.uk, including who you spoke to, so we can look into this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chancellors hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.
