Chancellors High Wycombe reviews

★★★★★ 1/5

Google

Never seen a property so quick in my life. Took less than 5 minutes and no information whatsoever. I can't recommend this type of service.

Tiago · 13 June 2023

★★★★★ 5/5

Google

My experience was great and well satisfactorily. we be glad to refer friends and family to your agency base on your professionalism in treating customers

Olaitan · 13 June 2023

★★★★★ 5/5

Google

Saw Nadia for some viewings and she was very professional and offered great advice. An asset to her company!

Viv · 15 November 2023

★★★★★ 4/5

Google

We used Chancellors after previously instructing another Estate Agency. Chancellors were very much more effecting, Michael Tudge was very helpful and responsive. We would recommend Michael and this Agency to anyone. Mr & Mrs Pollard

Cedric · 15 June 2015

★★★★★ 1/5

Google

After being for two years with Chancellors, so glad our tenancy finally finished back in November 2019. I wouldn't recommend them to anyone, worst estate agents out there. No respect, care or regard for tenants, they only care about money and the landlord's rights.

Judit · 13 June 2020

★★★★★ 5/5

Google

Very professional and helpful guiding through buying a house process

Vajda · 16 April 2024

★★★★★ 5/5

Google

Great experience with Chancellors in finding a property in High Wycombe. Mr. Zamen Akbar went over and beyond to meet our requirements and he maintained a professional communication throughout the process.

Madalina · 14 June 2018

★★★★★ 5/5

Google

We are currently looking to buy a flat in the high Wycombe area, as we are first time buyers we don't know a lot about what to look out for or really even how to go about buying a place. We requested a viewing on a place from the chancellors website and an Agent called Jack Snow contacted us within a day. He invited us in for a viewing and it was great, he was extremely knowledgeable about the properties and process which helped us a lot, he gave us realistic advice and was most definitely trying to help us rather than just make a sale like some agents which made us feel we were in great hands. We will be buying through chancellors and would recommend anyone else go there for great service and a team that are looking to get you the best possible property for you at the best price!

Sarah · 14 June 2017

★★★★★ 5/5

Google

The staff at chancellors were extremely helpful throughout the whole process, from the advertisements to the viewings to the final sale. Initially having tenants in the property the staff were flexible in when viewings could take place and were willing to work around times suggested by the tenants. After multiple failed completions Chancellors did a wonderful job in ensuring that viewings commenced as soon as possible. All staff were extremely polite when I contacted the branch for information or to ask any questions. Stephanie Furness especially showed wonderful enthusiasm in selling the property and keeping my spirits up when things were not going as well as hoped, she really went above and beyond to get my property sold. Overall I received a service that was beyond satisfactory and do not have a bad word to say about the service I received. Thank you to all of the rest of team in High Wycombe, Trevor Taylor, Michael Tudge, Hannah Morgan and Ian Springell.

J · 14 June 2017

★★★★★ 5/5

Google

Chancellors High Wycombe marketed and successfully sold my development of 14 flats in High Wycombe. All released units were sold off-plan 6 months before the build was due to be completed. The launch was very planned. Chancellors arranged for the design of site hoarding and a banner at their offices. This was designed well and really made the development stand out. An excellent level of interest was generated ahead of the launch and on launch day most units were reserved within the first half hour. Following the launch day, all reserved units proceeded to exchange and the finished units have now completed. The target pricing agreed with Chancellors was also achieved. Overall, I am delighted with Chancellors and would high recommend them, especially their High Wycombe team. The whole team (sales and letting) is very switched on and always a joy to deal with. They have so far always achieved the prices set which shows how good their knowledge of the local market is. Stephanie (in sales) is always pleasant to deal with which means potential buyers instantly build a rapport with her. I could go on by praising each member of the team, but would this review would never end then such is the quality within the team. Well done all and thank you! Great job! Both Ians (sales and lettings) you have a great team and Andre (from Head Office) thank you for all your effort as well.

Irfan · 14 June 2017

★★★★★ 5/5

Google

I would 100% recommend Chancellors High Wycombe, especially the manager Lincoln and his Sales Team for providing excellent service and sound advice!

Emma · 13 June 2023

★★★★★ 5/5

Google

To whom it may concern,To whom it may concern, Dear Chancellors, I would just like to write to you to thank you for the ease in which you have helped me move into my new home. I found Danny Hassal an absolute pleasure to deal with. He was the ultimate professional from beginning to the end. Nothing seemed too much. Danny appeared to drop anything to be of help and made me feel like a special client which is quite an admirable and rare skill. I look forward to doing business with you in the future and will certainly recommend your services. Many thanks, Richard Carroll.

Richard · 14 June 2016

★★★★★ 5/5

Google

I rented a flat through Georgina Marshall Letting Negotiator, she was very helpful with full respect, she likes her job a lot and she is very sincere to her office, i think her office is lucky because such her working with the company. any company likes to have such her. to day I did a check in to the property and I was very happy and satisfied. the Chancellors estate agent is very proftional company in the marke and doing very proper job. I would like to thank every one in this company.

Redwan · 14 June 2016

★★★★★ 4/5

Google

We didn't end up purchasing through Chancellors in the end, however we viewed many properties with Stephanie Furness who was brilliant. We found her to be very professional, yet still friendly, and we never felt pushed into making any decisions. A few weeks after we missed out on a property we fell in love with, we received a phone call from Stephanie informing us that the people who had had their offer accepted had pulled out, and as we were the next highest bidders we could be back in with a chance. I thought it was really good that Stephanie remembered us and how keen we were and gave us a second opportunity instead of going straight back to the market without letting us know the situation. On a negative note, I would say that it was slightly frustrating that when we found a property we wanted to view online, a lot of the time after we phoned up to enquire about a viewing, we were told it was no longer available, I think quicker updates on property status' online would benefit customers greatly. Apart from that though, fantastic service, and would definitely consider using Chancellors again in the future.

Katy · 14 June 2016

★★★★★ 5/5

Google

Had a brilliant experience with them. Keeped up to date with weekly updates on what's going on. Fast resolve on any questions that I had. Michael Tudge was great help

Steven · 14 June 2018

★★★★★ 1/5

Google

I am urgently trying to find a property to move into in the High Wycombe area. My own sale is nearing completion and I don't have the time to mess around. I have to arrange viewings for the weekend as I live 50 miles from High Wycombe. Chancellors come across as complete amateurs. Phone calls are not returned despite multiple messages being left, as a buyer I was assigned to Marion and absolutely no one else would deal with my calls which is ridiculous. Thanks to their incompetence I missed out on buying a house. I understand that the market is flooded with buyers and they can be picky but quite honestly I wouldn't touch them with a barge-pole. Can't comment on any other of their branches but High Wycombe are just not at all professional.

Sam · 15 June 2015

★★★★★ 5/5

Google

I had originally met other agents and had been given guidance on rental price which seemed to be accurate from my findings on researching the web. After meeting Ian Thomas MARLA of Chancellors High Wycombe, he suggested to opt for a higher price due to the condition and location of the apartment in the block Ian advised that the price had never been achieved but its worth a shot. I was pleased to find we had multiple applicants to chose from and had broken the record for not only the block but the area. Very please with the handling of everything from start to finish, the only thing i needed to do was sign some paper work and email it across.

Kieran · 15 June 2015

★★★★★ 1/5

Google

The only word that is appropriate is "shocking". From the inadequate description of our property (which I ended up writing myself) to the awful picture they took of the property from the outside, without any warning, on a horrible dull day. At our request they came and took another much better one. On the first viewing we had a call from the agent who was going to show prospective buyers around to say he was lost and on the other side of High Wycombe. We showed these people around ourselves. On a further visit the agent knocked saying she didn't know whether we were expecting a viewing or indeed exactly what time!! Additionally we had to complain and chase the office constantly. We eventually decided that it was better to show people around ourselves. The agents were poorly informed and embarrassing to be around. This estate agency is, in our experience, lazy and ineffective. We have now signed on with another local agency and the experience so far has been excellent..

Carol · 15 June 2014

★★★★★ 1/5

Google

Thanks to Chancellors High Wycombe I have completely gone cold on the idea of buying a property through them. Complete lack of professionalism, not returning my phone calls and had my viewing almost cancelled even though I never said I wanted to cancel it. When it came to it, the agent was flaky, highly strung, extremely aggressive and pushing towards what hits her targets and not what would be a matching property for me as an individual. Without buyers you have no market, the seller is only half of the story. When it came to it, she mocked me verbally about putting down an offer lower than what is advertised. A very short (thankfully) but very stressful experience, well over and above that of the usual stress level and estate agents.

Bea · 15 June 2014

★★★★★ 1/5

Google

Chancellors High Wycombe - bunch of useless people who know nothing. I have experience from their sales and their letting team. My first experience came when I chose them to put up my property for sale as they thought it was higher in value then the other estate agents. The fact was they wanted more market share of properties being sold by Chancellors then any other estate agents. After around 4-5 unsuccessful viewings in about 2 months they wanted to slash the price by 5k and still after very few unsuccessful viewings they wanted to slash the price by another 5k when I said thanks and good bye. On the Lettings side its worse, we wanted to move into a 3 bed house and let our flat out privately. I found a tenant myself for my property who is ready to move in and we liked a house that we wanted in a specific area but unfortunately it is through Chancellors. We thought hard about the issues we will have with the estate agents than actually the property itself. Right now I am chasing up on everything myself from tenancy contract to inventory check-ins (which they want me to pay twice) as everything is upside down. Also a word of advise - their lettings manager has a standard line of "We have another offer" trying to create false demand in order for you to pay up and sign where required. I fell for it couple of times and the third time I said please go ahead with the other offer and, surprisingly, things got quickly resolved. The staff doesnt have the same or right information too... e.g. - one staff saying the owners are moving abroad and second one saying they are moving to a bigger house. I am really this close on backing off everything even though they have charged me £330 for background checks. I have this feeling that the worst is yet to come as they manage the property too. My solicitor will soon be involved in this process too.

Rizwan · 15 June 2014

★★★★★ 5/5

Google

We were introduced initially to Chancellors by Kayleigh, Lettings Manager who was outstanding from the initial meeting, she was professional, positive, informative and knowledgeable and this certainly was a breath of fresh air in comparison to another letting agent that we had been with for a nine year period. It was due to meeting Kayleigh that we made the decision to move agents and have been delighted that we did. Thereafter we met Jamie who was outstanding in his drive and determination in securing tenants for us, he was positive and forward thinking, not only for us as a landlord, but kind, considerate and understanding for the tenants too. Thank you for everything.

Ann · 15 June 2014

★★★★★ 5/5

Google

The Lettings Negotiator whom we dealt with, Danny, was very helpful and was very active in arranging viewings, suggesting properties and answering questions. Although we had missed out on the flat we wanted we decided to go with another flat listed with Chancellors because of the service we experienced. The actual process afterwards was similar to any other agency but the initial service and the help in finding a flat was very good in comparison to all other agencies in the area who were dragging their feet and in most cases didn't not even reply to queries and viewing requests. In all I would suggest to anyone to try Chancellors first.

Dimitrios · 15 June 2014

★★★★★ 4/5

Google

As a first time buyer who had limited experience/ knowledge in property buying, I found that the service provided by Chancellors (High Wycombe Branch) was decent. The sales negotiator who I had for the house viewing was polite and responded to my enquiries quite quickly. The SST consultant who took care of my case after the offer was accepted was also well mannered and did update me whenever she had news from the solicitors. However, for some reasons, the lady seemed to respond to enquiries only on a Friday. Overall, I was happy with my purchase experience with Chancellors.

Ube · 15 June 2014

★★★★★ 5/5

Google

Excellent service provided by George in the lettings team, helped us sort out necessary viewings and paperwork promptly and stress free.

Jacob · 13 June 2023