Trusted Agent profile · Aylesbury
★★★★★
445 reviews across 2 platforms
13 Market Square, Aylesbury, HP20 1TB, HP20 1TB
Chancellors's office in Aylesbury, at 13 Market Square, is rated 4.4 out of 5 across 445 reviews on two platforms, including 271 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Chancellors Aylesbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
5/5
GoogleJames has been a complete super star. Fantastic service and communication throughout. He has made this experience for me very easy when it can be scary and was always on hand to answer my questions. Cannot wait to move into my house and it is all thanks to him.
Thank you for leaving us this great review Sophie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
1/5
TrustpilotI withdrew from my application due to a…
I withdrew from my application due to a lack of transparency around the rental figure. After an initial amount was discussed, the tone of communication changed and the price after agreement decided increased all of a sudden later in the process, before any tenancy had started or been formally agreed. Not what I agreed it wasn't the price change that was frustrating it was the experience and lack of transparency.
5/5
TrustpilotExcellent service
Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.
5/5
GoogleChancellor’s have been great with helping me let out my property orianne has been one of the main people helping and she’s been great a really nice girl very professional and good at her job with great communication but also up for abit of … More
Thank you Joe for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
5/5
GoogleMy partner and I are first time renters and were struggling on finding a place that accommodated what we needed. Lillie sent us over this flat, which my partner and I ended up loving and wanted to rent, and she has been incredibly helpful throughout and the whole process, answering any questions we had and kept us updated throughout. She was so incredibly helpful and made the process a lot less scary for my partner and I who had no clue what we were doing! Such great service ! 🙂
Dear Jennifer, Thank you so much for taking the time to leave us your kind feedback. We're thrilled to hear that Lillie was able to help you find the perfect place to rent and made the process less daunting for you both as first-time renters. We're glad that she could answer any questions you had and keep you updated throughout the process - providing great service is something we always strive for. Once again, thank you for your kind words and for choosing Chancellors - Aylesbury as your estate agent. We hope you enjoy your new home! Best regards, Chancellors - Aylesbury Estate Agents
5/5
TrustpilotProperty management experience
As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotDanielle was super responsive in every…
Danielle was super responsive in every step of getting the tenancy set up. She would ring me and follow up with an email which is very helpful. I really appreciated having her in charge of our process.
5/5
TrustpilotAleksandra Szurek
Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.
5/5
GoogleChancellors have been absolutely amazing. My move has been anything but straightforward, but Bella and the team have been so helpful and understanding. 5 stars!!
Hi Michele, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleHad a very good experience with the Chancellors team in Aylesbury. Lillie has been very good in responding to queries and has been really helpful in the tasks associated with the house. Thanks a lot Lillie for your work
Thank you Ravi for giving our Aylesbury branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
TrustpilotThe young man was very helpful and…
The young man was very helpful and knowledgeable. I’ve viewed the property several times and he was always a great help.
We're delighted to hear our team member was so helpful and knowledgeable. Thank you for your kind words!
5/5
TrustpilotWill Jones is a diligent property…
Will Jones is a diligent property manager at Chancellors who is always courteous and attends to any issues in a very professional manner.
1/5
Trustpilotlazy
Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.
Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.
5/5
GoogleJames Livingstone is a gem of a person and has been helpful throughout the process for renting out a property while I was overseas. It was almost impossible but James made it happen. I highly appreciate ane recommend James Livingstone for any help regarding renting.
Thank you SAGAR for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.
5/5
GooglePatrycja was amazing at helping me so quickly! Making me feel at ease with such a big move. She got me a viewing quickly and went perfect, loved the house and now in reference process. Fingers crossed now. Thank you so much again patrycja
Hi Stephanie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleWe Had Grace help us find our new home, I could not fault her, she was brilliant and most of all super patient with us. Just what you need when you are a first time buyer looking for a family home! Thank you Grace
Thank you Vanessa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotSpeedy, courteous and knowledgeable
The staff at Chancellors were very well informed and helpful. We were able to complete our house sale very quickly and the team were excellent at communicating with us every step of the way - we would thoroughly recommend Chancellors!
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
TrustpilotGenuinely Useless
As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.
We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.
5/5
GoogleHighly recommend, Lillie is very very professional. We found our new home, and they prepared every necessary thing for the moving very quickly.
Thank you Barbara for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GooglePatrycja was just amazing from the first day I spoke to her telling her how I desperately needed accommodation. She's done such an amazing job in helping me and my family out finding a place for the kids. Awesome job Patrycja. 👏 …
Thank you for leaving us this great review Tendai, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleMr.Henry is truly an exceptional person who made the entire process incredibly smooth. The amusing part is that we rented the apartment without physically visiting it; his assistance with the video was invaluable. We're incredibly thankful for his support and Chancellors letting .
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleThe experience with Mr Henry was great.Right from the start till date he was amazing.Very prompt and with a great helping mentality.Wish all the best for Henry and chancellors
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleGreat service from Lillie and team . Always a call away during the process of the let. Helpfull and understanding my requirements Big Thank you
Thank you Dave for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chancellors Aylesbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.
