Trusted Agent profile Β· Aylesbury

Chancellors Aylesbury reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

445 reviews across 2 platforms

13 Market Square, Aylesbury, HP20 1TB, HP20 1TB

Chancellors's office in Aylesbury, at 13 Market Square, is rated 4.4 out of 5 across 445 reviews on two platforms, including 271 Google reviews rated 4.4.

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4.4 / 5

271

Reviews on Google

This office

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174

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Google

Thank you James Livingstone for your help to get our home

Dorota Β· 10 November 2019

Agent replied Β· 8 November 2024

Hi Dorota, we are disappointed to read your comments. So that we can look into this for you, please could you write to us at seniorsupport@chancellors.co.uk? Many thanks.

5/5

Trustpilot

Great assistance and support from…

Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.

Mr Β· 22 May 2025

5/5

Google

I contacted Chancellors for 2 bed property for rent. They were quick to respond and showed me some of best properties around Aylesbury. I am very pleased with their professionalism.

Rajesh Β· 9 November 2023

Agent replied Β· 8 November 2024

Hi Rajesh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Excellent service. Really satisfied with the timely service the team has provided. Sorted out most of my needs. Strongly recommend to others.

Bibhas Β· 12 April 2024

Agent replied Β· 8 November 2024

Hi Bibhas, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Fantastic communication and management from Henry Smith at Chancellors. Arranged everything and constant check-ins to make sure everything is going smoothly with the move. 10/10 would definitely recommend.

Husam Β· 9 November 2023

Agent replied Β· 8 November 2024

Thank you Husam for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Purchased a property through Chancellors, and found all the staff there to be proactive, responsive and efficient. Particular thanks to Amy, who was our point of contact, who was on top of things at all stages, and made the process personal & painless.

Neil Β· 10 November 2016

5/5

Google

They’re very reliable and attentive when it’s coming to renting. They make my moving easier

Oyewumi Β· 11 July 2024

Agent replied Β· 8 November 2024

Hi Oyewumi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Trustpilot

You will end up doing chancellors…

You will end up doing chancellors property management job yourself.

Timothy Β· 21 October 2025

5/5

Google

Swift service. Easy to talk to the estate agents, and got everything processed in a swift time. Good communication and no issues whatsoever.

Chris Β· 13 January 2024

Agent replied Β· 8 November 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Patrycja Eichstadt From Aylesbury Chancellors Lettings Team is so co operative and brilliant agent who helped in finding best house suits.. she is also very friendly and kind person helped me calmly in responding to my queriesπŸ‘πŸ‘πŸΌ …

Ramachandran Β· 9 November 2022

Agent replied Β· 8 November 2024

Hi Ramachandran .A, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Lillie assisted us in getting our new house. She is lovely and does her job very well.

Darlene Β· 12 May 2024

Agent replied Β· 8 November 2024

Hi Darlene, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

The staff are always helpful, polite and they RETURN my phone calls. Been using them for 6 years and always come up trumps

Mike Β· 9 January 2024

Agent replied Β· 8 January 2025

Thank you Mike for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I had a great experience with Patrycja Eichstadt. She was friendly and professional. Although I found a property elsewhere, I would highly recommend her services!

Naomi Β· 9 November 2023

Agent replied Β· 8 November 2024

Hi Naomi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

James Livingstone, thanks for your help and time founding a property suitable for me. Always kind and ready to help. I recommend Chancellors Lettings if you want to find a place suitable for you and your needs.

Alin Β· 9 November 2022

Agent replied Β· 8 November 2024

Thank you for leaving us this great review Alin we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

We are very impressed with Lee Ward. Lee greeted us in a very friendly manner, we appreciate he gave us a lot more time than we expected. We found Lee to be very knowledgeable and understanding of our circumstances. Sincerely Mr and Mrs SmithPositiveProfessionalism

June Β· 9 November 2021

Agent replied Β· 8 November 2024

Thank you June for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I have had a very nice experience with Chancellors, James has helped me in many ways to find a place to rent, he never gave up and the team was always available and helpfullPositiveResponsiveness, Quality, Professionalism

Rene Β· 9 November 2022

Agent replied Β· 8 November 2024

Hi Rene, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Trustpilot

Landlords: AVOID AVOID AVOID

Landlords: AVOID AVOID AVOID!

H Β· 22 November 2025

5/5

Google

Since trying to find a property to rent at short notice, Chancellors have been nothing but stellar. Patrycja Eichstadt in particular was fantastic - she helped from the day after enquiring, and was able to help me look for the ideal property straight away. She was in contact daily with updates, and kept me constantly informed of what was needed and helped chase with any outstanding issues constantly, working around my working schedule. I couldn't speak more Highly of Patrycja - she was a wonder to deal with and helped me out tremendously. Could not recommend this more highly in making what was a stressful period as smooth and problem free as possible.PositiveResponsiveness, Quality, Professionalism, Value

Hunterdot Β· 9 November 2020

5/5

Google

Orianne have been very helpful and quick in finding me a suitable flat. Amazing service

Aala Β· 24 July 2025

5/5

Google

I am happy because I choose James as a Chancellor agency for this property,he is very professional,and hard working,all the best.

Albert Β· 9 November 2023

Agent replied Β· 8 November 2024

Thank you Albert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

Poor customer relationship as they are lying everyday, we didn't got the deposit back as they are saying that the landlord doesn't answer, but they rented the place to someone else πŸ˜‰ πŸ€”NegativeQuality

Marius Β· 9 November 2022

Agent replied Β· 8 November 2024

Hi Marius, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Very professional and friendly. The staff couldn’t do enough for me. I spoke to a lovely lady called Amy. She was very polite, bubbly and extremely helpful. I will absolutely use Chancellors Aylesbury again. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth Β· 9 November 2021

Agent replied Β· 8 November 2024

Thank you Elizabeth for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Thanks for Chancellors ' good service and good agent Mr Henry Smith. Will defnitely recommand to friends as well.

UK Β· 9 November 2023

Agent replied Β· 8 November 2024

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Google

Disrespectful and cold people who don't have a clue how to attract customers. I understand that you could not care less about the buyers because you get paid by the sellers, however every buyer today is a seller in the future. I would never trust Chancellors to sell a property.

ViltΔ— Β· 10 November 2017

Agent replied Β· 8 November 2024

Dear Vilte, we are sorry to learn of the communication issues you have raised, and that you felt the service you received from our team did not meet your expectations. In order for us to be able to fully address these concerns, we would be grateful if you could contact seniorsupport@chancellors.co.uk with full details, so that we can investigate this appropriately. Thank you

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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