Every review we hold for the Buckingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRecent sale
We have been delighted with our recent sale with Russell & Butler. Very professional, helpful and positive staff and would not hesitate to recommend them.
Tim · 2 August 2021
Agent replied · 19 June 2024
Thank you Tim, delighted to work with you. Best wishes for the future, Brian Russell.
★★★★★ 5/5
GoogleI have been a tenant of Russell & Butler for 4 years and they have always been so helpful and quick to respond. All the staff are really friendly and go out of their way to ensure they can help in anyway they can. I would highly recommend them.
Charlotte · 20 June 2022
★★★★★ 5/5
GoogleWe were impressed with the speed with which our application was processed, it took less than 3 days! Everything related to the tenancy was explained very clearly and all documents sent on time. Very friendly, polite, and efficient.
Shiyamalaraj · 20 June 2023
★★★★★ 5/5
GoogleRussell and Butler have been super easy to deal with in getting my property rented out. They found the ideal tenant very quickly and all paperwork/admin was done swiftly and efficiently making the process stress free for me!
Olivia · 20 June 2023
★★★★★ 5/5
GoogleVery happy with the service from start to finish. Cheryl understood our requirements and Nick followed through with our purchase, keeping us updated with regards to the progress of a very long chain of ten!
Helen · 24 August 2023
★★★★★ 5/5
TrustpilotBuckingham branch
Buckingham branch, Brian , Michelle , and Tracey, Cheryl, were great, we would recommend there service to anyone. Professional start to finish, thank you guys Peter Sue
Peter · 22 October 2019
Agent replied · 19 June 2024
Thanks Peter, so glad everything went through for you. Say Hi to my fellow Chelsea fan Sue for me. Best wishes,Brian.
★★★★★ 5/5
GoogleCheryl is a real gem
Kassie · 20 June 2021
★★★★★ 5/5
TrustpilotA friendly and professional team
The entire team at Russell & Butler were excellent. Their help in finding our new home was invaluable and the proactive approach to progressing the sale was very reassuring at a time when it felt like the process had stalled. I would not hesitate to recommend their services. Thank you all very much!!
Alistair · 22 March 2021
★★★★★ 5/5
GoogleI have been dealing with Russell & Butler for 5 years and found all the staff to be very professional - very happy with the service that they offer.
Kirsti · 22 November 2023
★★★★★ 5/5
TrustpilotExcellent service
The staff are knowledgeable, experienced and to date have achieved an outstanding occupancy rate for us. All backed up by excellent efficiency in terms of admin.
Peter · 5 March 2019
Agent replied · 19 June 2024
Hi Peter, many thanks for your kind review. It's lovely to know we are appreciated. Best wishes, Lisa.
★★★★★ 5/5
GoogleA very professional team.
All aspects of the selling process were explained clearly and any queries were dealt with quickly.
Always felt that my house was in good hands and that they really care
Maxine · 20 June 2023
★★★★★ 5/5
TrustpilotAbove and Beyond...
The most Helpful and proactive Estate Agent Team I have ever dealt with! Excellent Job Team!
Mike · 15 October 2021
Agent replied · 27 July 2025
Hi Mike, thanks very much for your kind words. I shall pass on to the rest of the team. Best of luck in your new home.
Brian Russell.
★★★★★ 5/5
GoogleIt was an absolute pleasure dealing with the sales team at Russell & Butler, from start to finish. Thank you very much for an exceptional customer experience.
Clare · 22 November 2023
★★★★★ 5/5
GoogleI was served by Brian and Nick, both of whom were extremely personable, diligent, transparent and understanding. R&B is well established in Buckingham with an exceptional reputation. I wouldn’t hesitate to recommend them.
Guy · 20 June 2023
★★★★★ 5/5
GoogleThe Lettings team at Russell & Butler were so good from first engagement through to moving day - and since beyond. Always quick to respond and nothing is ever too much trouble. Thank you for making our house move so much easier!
James · 20 June 2022
★★★★★ 4/5
GoogleDuring my rental process I was followed by Matthew and Debbie. Both have been incredibly available, clear and kind through the process, respecting their duties and going beyond!
Giulia · 23 September 2023
★★★★★ 5/5
TrustpilotHappy landlord
We are first time landlords and very happy with the service given.
Communication is great and problem solving excellent.
Highly recommended
Zuzi · 18 February 2020
Agent replied · 19 June 2024
Hi Zuzi, many thanks for your kind words. Very proud of our Lettings Team. Best wishes,
Brian.
★★★★★ 4/5
GoogleRussell & Butler have always found us excellent tennents and have made every effort to respond quickly and efficiently to any query we may have.
Karen · 22 November 2023
★★★★★ 5/5
TrustpilotExcellent and very professional service…
Excellent and very professional service by helpful staff.
highly recommended estate agents
Paul · 28 October 2021
Agent replied · 27 July 2025
Thanks Paul, appreciate your kind words. Best wishes,
Brian.
★★★★★ 5/5
TrustpilotExcellent service all round
Excellent service all round; professional, efficient and friendly.
During very difficult times the team exceeded our expectations for the speedy sale of our property.
In depth knowledge of the local and wider market with good judgement on pricing and potential purchasers.
Highly recommended and many thanks indeed.
Pete · 5 December 2020
★★★★★ 5/5
TrustpilotI really like Russell and Butler
I really like Russell and Butler , very helpful . Quick , no nonsense .5 Star Service
Angus · 8 March 2019
Agent replied · 19 June 2024
Thanks Angus, very kind of you. Best wishes, Lisa.
★★★★★ 5/5
GoogleNothing but praise for R&B from arranging my initial viewing and throughout my tenancy nothing but helpful and professional, I would highly recommend.
Andrew · 25 July 2023
★★★★★ 5/5
GoogleA great team who kept us updated all the time. Nothing was too much trouble and made the process so much easier.
Alison · 20 June 2023
★★★★★ 5/5
GoogleFrom the first appointment up until the tenants moved in, very professional customer service, high standard and good knowledge. Would definately recommend.
Daniela · 20 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.