Every review we hold for the Buckingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur Tenant has now moved in, and we are grateful for the careful service Open Doors has provided so far. They provided good advice and Lizzie dealt professionally with the references. Thank you, open Doors!
Paul · 29 July 2019
Agent replied
Thank you for taking the time to post a review Paul. I am delighted that Lizzie has provided you with such professional service. I will pass on your comments to her. Should there be anything that you consider may further improve the customer experience, please do not hesitate to contact me directly. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleWe have rented our properties through Open Doors for over 20 years, working with Lizzie for the past 5 years, the Open Doors team are brilliant at
meeting and respecting everyones needs in the process, professional, kind and dynamic they are outstanding.
Ruth · 30 May 2023
★★★★★ 5/5
GoogleOpen doors were amazing throughout my tenancy! Helped me out massively with anything I had a problem with! Stephanie in property management was extremely helpful and polite throughout! As a 23/24 year old renting for the first time really made it easy for me! Truly thankful for your hard work and your communication etc throughout! Love the fact your happy all the time! :)
Gemma · 29 July 2019
★★★★★ 5/5
GoogleLizzie and everyone at Open Doors have been amazing, they have made my experience moving into this property very good and has been a quick and easy process. I highly recommend both Lizzie and Open Doors to anyone looking to move into a rental property.
Ben · 11 February 2023
★★★★★ 5/5
GoogleGreat support from Lizzie and the team at Open Doors. Thank you
RIA · 15 August 2020
★★★★★ 5/5
GoogleI have been a tenant with open doors for the past 9 years, they are a great company and always very helpful, always at the end of the phone/ email for questions and quierys, highly recommend
Hayley · 26 September 2023
★★★★★ 5/5
GoogleExcellent and easily reachable support, arranged fixing of faulty electric oven within 24 hours, gave useful advice re oil suppliers, put me in touch with helpful boiler engineer :)
David · 27 March 2020
Agent replied
Thank you David for posting your review. I am delighted that the team have been able to assist you in a timely manner. Should you notice any way in which we could further improve our service, please do not hesitate to get in touch directly. Mark Crampton Smith - Managing Director
★★★★★ 5/5
GoogleOpen Doors offer a fantastic letting service, they are highly responsive and very accommodating.
Flora · 13 November 2022
Agent replied
Thanks Flora for the great feedback. Kind regards David Gilson (Director)
★★★★★ 5/5
GoogleThe whole process, from first contact to when the tenant moved in, all went very smoothly. All queries were quickly answered and help given immediately when asked.
A · 14 September 2020
Agent replied
Thank you for taking the time to post a review. I am delighted that you found the service strong enough that you felt able to tell others. Please do contact me directly should you ever spot a way in which we might be able to make the customer experience even better. Mark Crampton Smith - Managing Director
★★★★★ 1/5
GoogleUnfair cleaning charges, following the end of tenancy, despite the property being immaculate
K · 13 November 2022
Agent replied
Dear K, I do not believe you are tenant, landlord or have had any direct experience with Open Doors but instead have left this review in support of of Izzy Van B's review below. If this is not the case please do contact me to advise, otherwise you will see my response to Izzy's review below. Kind regards David Gilson (Director)
★★★★★ 5/5
GoogleOpen Doors is more than just a business but a company with heart, finding us a family home in such short amount of time.
Great lines of communication has helped sort any issues that arose and we would happily recommend using OpenDoors
Mark · 11 February 2023
★★★★★ 5/5
GoogleFriendly service with good communication and professionalism. would highly recommend for landlords looking for a letting/management agent
George · 17 April 2022
Agent replied
Thank you George for posting your commendation. Should you ever notice any way in which our services could be even better, I do hope you will contact me directly. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleWe've let our property via OpenDoors for many years and they've always been very helpful and professional. They have a great feel for the local market and are always happy to discuss options and offer advice. I can highly recommend them.
Stuart · 11 February 2023
★★★★★ 1/5
GoogleCharged my sister for ridiculous fees which were not her responsibility.
Jasmin · 13 November 2022
Agent replied
Dear Jasmin, I do not believe you are tenant, landlord or have had any direct experience with Open Doors but instead have left this review in support of of Izzy Van B's review below. If this is not the case please do contact me to advise, otherwise you will see my response to Izzy's review below. Kind regards David Gilson (Director)
★★★★★ 1/5
GoogleCharged my friend for ridiculous fees which were not her responsibility.
Demet · 13 November 2022
Agent replied
Dear Demet, I do not believe you are tenant, landlord or have had any direct experience with Open Doors but instead have left this review in support of of Izzy Van B's review below. If this is not the case please do contact me to advise, otherwise you will see my response to Izzy's review below. Kind regards David Gilson (Director)
★★★★★ 5/5
GoogleI am extremely happy with the consistently excellent service provided by Lizzie and Nicky
Jane · 25 September 2024
★★★★★ 5/5
GoogleVery reliable and trustworthy - it is a pleasure to deal with Lizzie and Nicky for good advice and prompt action. Can't recommend too highly.
Tim · 27 March 2020
Agent replied
Thank you Tim for taking the time to post a review. Increasingly peer recommendation is a major driver for how we choose goods and services.... And given the ever increasing compliance requirements, it is pleasing to work with clients who take advice on board! Should you ever spot a way in which our service could be even better, please do not hesitate to contact me directly. Mark Crampton Smith - Managing Director
★★★★★ 5/5
GoogleAmazing service, could not be more helpful or accommodating! Jalina and Nicky have been fantastic!! Have a lovely new home for the family! Over the moon!!!
Garry · 31 August 2019
Agent replied
Thank you for taking the time to post a review Garry. I am delighted that you have found the service "fantastic" Should you notice any way in which we could make it even better, please do not hesitate to contact me directly. Mark Crampton Smith - Managing Director.
★★★★★ 3/5
GoogleI've posted previously giving open doors only 1 star, since then open doors have sorted out our problems (which have taken just under 2.5 months) Stephanie in the office is lovely and very helpful. Overall very slow in sorting out the issues we had but now they are sorted hopefully we won't get any more problems.
Hannah · 29 July 2019
★★★★★ 5/5
GoogleFantastic service from Nicky and Lizzie . My partner and I found a great place with very little effort thanks to open doors .
Marcus · 29 July 2019
Agent replied
Great News Marcus! Please let me know if there is any way that we could make the service even better! Mark Crampton Smith Managing Director
★★★★★ 5/5
GoogleAmazing experience with this letting agency. They have been very helpful and supportive. Definitely would use againPositiveResponsiveness, Quality, Professionalism
Louise · 12 December 2020
Agent replied · 11 December 2024
So pleased Louise that you have found working with the team "amazing". So often, the team have contact with customers when there is some sort of problem, so a few words like yours can make a big difference to every-one working at Open Doors. Thank You!! Mark Crampton Smith - Managing Director
★★★★★ 5/5
GoogleSo far so good. Great communication with estate agent (especially with Kelly). I hope to stay with them for a long time.
Sebastian · 29 July 2019
Agent replied
Thank you Qaz. I hope you stay too! Please do feel free to get in touch with me directly should the service you receive ever be anything less than spectacular! Mark, Director (mark@open-doors.co.uk)
★★★★★ 5/5
GoogleAmazing experience with this letting agency. They have been very helpful and supportive. Definitely would use againPositiveResponsiveness, Quality, Professionalism
Louise · 24 August 2020
Agent replied
So pleased Louise that you have found working with the team "amazing". So often, the team have contact with customers when there is some sort of problem, so a few words like yours can make a big difference to every-one working at Open Doors. Thank You!! Mark Crampton Smith - Managing Director
★★★★★ 5/5
GoogleThey have been a great agency so far! They respond quick to tenants and dont keep tenants waiting. Im glad i chose Open Doors. :)
Desola · 14 March 2016
Agent replied
Desola, thank you for your feedback....... do keep let me know if our service level ever slips below exceptional! The team at Open Doors pride themselves on service to tenants as well as our clients (landlords) we firmly believe that you will be more likely to look after the property well if you feel we are looking after you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
