5/5
GoogleWe have a great collaboration with the Open Doors staff Nicky and Lizzie. They are very kind. They work professional and promptly. We are grateful for the opportunity of this collaboration
Trusted Agent profile · Buckingham, Buckinghamshire
Verified
Open Doors Buckingham reviews
★★★★★
253 reviews across 3 platforms
23 Castle Street, Buckingham, Buckinghamshire, MK18 1BP
Open Doors's office in Buckingham, Buckinghamshire, at 23 Castle Street, is rated 4.6 out of 5 across 253 reviews on three platforms, including 243 Google reviews rated 4.6.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords3 reviews
Rachael's friendly and professional approach always gets the results my company expects. She understands my company's approach to letting and finds the tenant ...Read all 3 from landlords
Tenants3 reviews
Relocating from Yorkshire to Buckinghamshire and trying to find a property to rent, with a dog, was not proving easy but Rachael at Open Doors Agents made the ...Read all 3 from tenants
Reviews
Every review we hold for the Buckingham office, from every platform, shown as written. First names only.
Google5/5
GoogleWe rent through Open Doors. They have been very efficient from the beginning, and Kirsty - in the Buckingham office - was very helpful this week when our boiler broke. She quickly arranged for plumbers to come and see it and it was all sorted out very efficiently. Thank you very much!
5/5
GoogleAs a tenant, I experienced Good service all round and complaints were dealt with swiftly.
Agent replied
Ari, I am delighted that you had such a positive experience renting through Open Doors. Mark Crampton Smith - Managing Director.
5/5
GoogleOpen doors, especially lizzie was brilliant with our new rental and ensured everything happened smoothly whilst giving us constant updates throughout
5/5
GoogleKirsty has shown endless patience and professionalism dealing with a problem that was not of her or the landlords making, I have total faith in this company and would recommend the team to anyone looking to rent in this area, this company genuinely understand customer service.
1/5
GoogleAgree with the post below. We were treated so well when we viewed and just before we moved in and now unfortunately it's completely changed. The staff are rude and unhelpful. We've got multiple problems which are yet to be fixed. Hopefully things will get better.
5/5
GoogleVery happy with the professional, friendly and sensitive attitude of Open Doors. Renting my property through them has been effortless and can’t thank them enough.
1/5
GoogleThey treated me with disregard, perhaps because I was not British
Agent replied
I am horrified that you might consider a display of xenophobia as a possibility...... I can only assume that there has been some breakdown in communication. Please contact me directly (my mobile number is on the website) in order that I might investigate this fully?
5/5
GoogleQuick, polite and professional service. Recommended!
Agent replied
Thank you Bobby for posting a review. I am delighted that you feel able to commend us. Increasingly peer advice is central to how we all find goods and services in a local area..... I am delighted that you have been able to successfully purchase your property! Mark Crampton Smith - Managing Director
4/5
GoogleI received prompt, efficient and courteous service from Open Doors
Agent replied
Thank you for taking the time to post a review. I am delighted that you found the service efficient and courteous. Please do feel free to call me and let me know what we might have done a bit better to secure that extra star! Mark Crampton Smith - Director
5/5
GoogleWe have been using Open Doors for a few years now and would recommend them to anyone. As an expat that rarely comes back to the UK, Open Doors have helped select very suitable tenants and have managed our property well.
5/5
GoogleIncredibly helpful, had a perfect experience!
5/5
GoogleReview deleted please ignore
Agent replied
Thank you Guy for your recommendation. I am delighted that you have been impressed with the service...... should you ever spot any way in which we might improve it, please do not hesitate to let me know! Mark Crampton Smith Managing Director.
5/5
Googlefriendly but professional and thorough service.
5/5
GoogleExcellent experience, property was identified quickly and the process to rent completed at speed with no issues. Team were very helpful indeed. Recommended! Thanks
5/5
GoogleKirsty has provided a first class service - swift, professional and courteous in all areas. Very highly recommended.
5/5
GoogleRating only, no written review.
Agent replied · 31 December 2025
Nuredin, thanks for the 5 stars!
5/5
GoogleThis is a great agency, very helpful and responsive to tenant requests. I would recommend them.
5/5
GoogleGreat comunication. Since the begining Im really happy with my estate agent (Kelly).
5/5
GoogleRating only, no written review.
5/5
GoogleTeam was brilliant.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
Ikram, I have searched our database, and can find no record of you engaging with the company in any way. Please contact me directly if you have any genuine issue, otherwise please remove this "review" Mark Crampton Smith - Director.
1/5
GoogleRating only, no written review.
Agent replied
Dear Dellarita, I do not believe you are tenant, landlord or have had any direct experience with Open Doors but instead have left this review in support of of Izzy Van B's review below. If this is not the case please do contact me to advise, otherwise you will see my response to Izzy's review below. Kind regards David Gilson (Director)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Open Doors Buckingham
What do landlords say about Open Doors Buckingham?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Michael wrote: "Rachael's friendly and professional approach always gets the results my company expects. She understands my company's approach to letting and finds the tenant ..."
What do tenants say about Open Doors Buckingham?
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Kate wrote: "Relocating from Yorkshire to Buckinghamshire and trying to find a property to rent, with a dog, was not proving easy but Rachael at Open Doors Agents made the ..."
