Trusted Agent profile · Buckingham

Leaders Sales Buckingham reviews

★★★★★ Excellent

380 reviews across 1 platform

12 Market Square, Buckingham, MK18 1NR

Leaders Sales's office in Buckingham, at 12 Market Square, is rated 4.8 out of 5 across 380 reviews on 1 platform, including 380 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Leaders Sales won in 2026.

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4.8 / 5

380

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Leaders Sales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Buckingham office, from every platform, shown as written. First names only.

5/5

Google

Shannon Cameron is very active when you need help and one of the best staff leader could ever have in their team. She has excellent communication skills towards customers.

Ajala · 11 June 2025

Agent replied · 9 September 2025

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

As a first time buyer and newbie in UK, we felt good support and proper guidance was provided to us by Leaders. Paul Underwood was very proactive and professional. Sue Carter helped us to get the required response from the seller in a swift manner to complete the purchase process. Highly recommend Leaders for anyone in need of their service.

Tya · 17 February 2024

Agent replied · 16 June 2024

Dear Tya Tamil Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently spoke to Collette in regards to a property my family wanted to rent. Collette was extremely helpful and went over and beyond to find a time to accomodate what work for us given we didn't live local to the propoerty. Collette's attention to detail was amazing and she remembered all the small things/details we discussed in regards to the property and about myself personally. I would highly recommend Collette/Leaders as an estate agent, they made the process extremely easy and stayed in regular contact.

Sabrina · 17 June 2022

Agent replied · 16 June 2024

Dear Sabrina Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team

5/5

Google

It was such a pleasure to get assistance from Collette. Searching for a home is not easy and the pandemic did not make things easier. After a short visit to the leader's office, Collette and her team took my contact information and house preferences. Within one week, she was able to help me find the perfect space for me and my partner. Collette is compassionate and effective. You will not regret working with her or anyone on her team. All the best finding a space!

Yosi · 17 June 2022

Agent replied · 16 June 2024

Dear Yosi, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had a very good working experience with Collette, who was responsive, professional and generous with her time. As a first time tenant I very much appreciated her availability and how she represented myself and my co tenants when we were in negotiation with a landlord. Collette made the process that bit more digestible for a first time tenant and also made me aware of things that I can apply in the future when I look to rent or buy another property. I would recommend Collette, and Leaders as a result, to anyone looking for a reliable and trustworthy agent.PositiveResponsiveness, Professionalism

Pierre-Yves · 17 June 2022

Agent replied · 16 June 2024

Dear Pierre Thanks for taking the time to leave us a review, we appreciate your feedback. Kind regards Customer Care Team

5/5

Google

Great experience and Lauren has been so so helpful!

Cassie · 16 December 2025

Agent replied · 16 April 2026

Dear Cassie Aston We greatly appreciate your 5-star review and the time you took to share your experience with Lauren. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Leaders helped me source a home for me and the service is excellent! Having to source a place remotely from London was quite difficult, but this team made it very easy and made it a smooth process for me. They were quick to respond and was great at responding to my queries. Special thank you to Lucie from the team. Thank you!

Dee · 10 December 2023

Agent replied · 9 December 2024

Dear Dulmi Gunatilake Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders helped me source a home for me and the service is excellent! Having to source a place remotely from London was quite difficult, but this team made it very easy and made it a smooth process for me. They were quick to respond and was great at responding to my queries. Special thank you to Lucie from the team. Thank you!

Dulmi · 20 October 2023

Agent replied · 16 June 2024

Dear Dulmi Gunatilake Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently bought a house and found Leaders very responsive and prompt to reply to any queries I had. They ensured the process ran smoothly and kept me informed throughout the whole purchase. I was happy with both Shannon and Hannah who I found to be both informative and reliable. I decided to use them also for letting the house now since they performed so well with the purchase especially during these difficult times with Covid and so far, I have been very pleased with Collette. Thanks to all of the staff but in particular Shannon, Hannah and Collette.

Andy · 26 October 2021

Agent replied · 25 October 2024

Dear Andy K, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Buckingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

While working with Leaders, I had the pleasure to work with Shannon. Shannon was very professional and courteous in all of her dealings. She made our search for a home much easier by providing clear, timely communication. Shannon made an effort to actively search for homes that would be suitable for my wife and was extremely accommodating when booking showings. I will certainly be reaching out to Shannon at Leaders Letting for any further property inquiries. Thank you Shannon and thank you Leaders for making our move an enjoyable and smooth experience!PositiveResponsiveness, Professionalism

Christian · 24 August 2021

Agent replied · 16 June 2024

Dear Christian Trocke, Thank you for the great review of our Leaders Estate Agents Buckingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Really like this estate agent. Their approach is professional but also friendly and responsive. They provided a great service during house viewings and eventual purchase. Everything went smoothly. Having bought a house through Leaders, I would definitely sell through them in future too, as I know any potential buyers would receive an excellent service from start to finish.

Claire · 19 November 2023

Agent replied · 16 June 2024

Dear Claire P Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Renting in the town I live has been a nightmare because every property suitable for a small family gets snapped up instantly - in most instances within hours of listing leaving no time for viewing to ensure a property is safe for my young child. Fortunately, after calling within the hour of the property being listed, Leaders allowed me to take the time to view the property before allowing it to be rented out, and we decided to take it. The process from then on was smooth and simple, with regular contact from Leaders and Lucie, the agent we were working with. And if we had questions they were normally answered within a day. Lucie was reassuring throughout and handled the pandemic in a way that I felt my family were safe. I've moved 7 times in the last 6 years for various reasons, and this has been one of the smoothest transitions I've had in that period.

Kieran · 17 June 2021

Agent replied · 16 June 2024

Hi John Watson, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Buckingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I wanted to highlight the professionalism in how you have dealt with the letting of our property. As a non UK resident, Karl and his team have proven to be extremely knowledgeable of the letting process and rental potential within Buckingham. Leaders provided detailed valuations on rental based on similar properties in close proximity and were at hand to provide guidance. Within 48 hours of me purchasing the property Karl had secured viewings and a tenant, as a seasoned landlord this is a record. Email correspondence and telephones are all professional, they have a network of builders that can complete work at a competitive rate. For any landlord requiring a letting agent they are the best I’ve dealt with to date.

Garry · 17 June 2021

Agent replied · 16 June 2024

Hi Garry Henderson, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Buckingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I recently bought a house and found Leaders very responsive and prompt to reply to any queries I had. They ensured the process ran smoothly and kept me informed throughout the whole purchase. I was happy with both Shannon and Hannah who I found to be both informative and reliable. I decided to use them also for letting the house now since they performed so well with the purchase especially during these difficult times with Covid and so far, I have been very pleased with Collette. Thanks to all of the staff but in particular Shannon, Hannah and Collette.

Andy · 17 June 2021

Agent replied · 16 June 2024

Dear Andy K, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Buckingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Shannon Cameron is a very good and friendly Agent,she always attends to clients anytime shes at work,she's very reliable and friendly

Latifat · 11 June 2025

Agent replied · 9 September 2025

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

All the staff I have had dealings with at Leaders in Buckingham have been extremely professional and keen to help. In particular, Collette has been a star in helping us through the whole process. Nothing has been too much trouble for her. She has explained each step to us very clearly and been most helpful when filling out forms and references. Likewise Karl has kept us up to date which has been really appreciated. Cannot fault them.PositiveResponsiveness, Professionalism

Bball · 17 June 2021

Agent replied · 16 June 2024

Dear Bball Fan, Thank you for the great review of our Leaders Estate Agents Buckingham team. It’s fantastic to hear that Collette, Karl and the team could provide you with a great service that you were happy with. Kind regards Customer Care Team

5/5

Google

Collette has been a fantastic help with the leasing process. We received immediate feedback after my first contact. From this first contact onwards, Collette has been extremely dedicated and is always available to update the process and available to respond immediately to any questions via email or call. I have no doubt that Collete had a incredible role in the course of this process. She has been an amazing help for me! IPositiveResponsiveness, Quality, Professionalism

Claudia · 12 November 2021

Agent replied · 16 June 2024

Claudia Ricardo, thank you so much for the positive review!

5/5

Google

I wouldn't go anywhere else for my house selling/purchasing needs. The guys in the Buckingham branch are second to none in their service and attention to detail. A special thanks to Paul, Lauren, Lia & Shannon. Once I completed the lettings ladies, Collette and Shannon, took over and helped me find a tenant for my property. The whole process was plain sailing and I am very appreciative.PositiveResponsiveness, Quality, Professionalism, Value

L · 17 June 2022

Agent replied · 16 June 2024

Dear Colin Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

1/5

Google

Worst of all the types of services i had ever bern provided. Staff genuinely doesnt care if u have any issues with property that have to be fixed by a landlord, they just start wasting time. Carl Yowens is an ecample of a rude useless worker (who brought an invoice (which was 2 weeks due in) literally to my door, shouting that ot was overdue, called me chap, when i later tried to highlight the issues about the poor noise and heat insulation in my property (its impossible to maintain the ground floor heated in winter), he asked me why had i not moved out, instead of asking what they could do to sort the issues out. How can they be having almost five starts if some of the staff is literally doing the opposite of their job, suggesting i shpuld move out? And when they actually do deal with the issues, usually takes them at least 6 weeks to arrange for a contractor to come visit. Dont think they even deserve 1 star.

Andrejus · 17 June 2020

Agent replied · 16 June 2024

Hi Andrejus, we’re saddened to read that you've been displeased with the recent experience that you have had with us and our team in Buckingham. We pride ourselves on providing our tenants with the highest level of assistance throughout their dealings with us particularly if any issues arise and it’s a shame that you feel you haven't received this from us. We’re concerned by your comments about our staff, as we weren’t present we can’t confirm exactly what was said or how they acted but can assure you we do not find the behaviour noted to be acceptable, your comments have been brought to the attention of the Regional Lettings Director who will address this internally. I feel it important to highlight that here at Leaders we’re contracted by the Landlord as managing agent to act under their instructions this means that when any maintenance issues are reported to us we relay these onto the Landlord seeking their instruction and authorisation to proceed. We understand that the Landlord elected to use their own contractors when dealing with repairs meaning we weren’t arranging them, we always advise our landlords of their statutory repairing obligations however as we’re not a party to the tenancy agreement it means we do not have the authority to enforce works to proceed and if we did this we would be in contradiction of our clients instruction. We’d like to offer our apologies for any disappointment caused throughout your experience and really regret that you feel the service you’ve received hasn’t been up to the high standards expected of us here at Leaders. Should you wish to discuss this further then please feel free to contact us on 01344758596. Kind Regards, Leaders

5/5

Google

We have extremely positive feedback to give to Collette and Leaders. We viewed our prospective house at a time convenient to ourselves. Collette is very professional, quick to attend to queries and concerns. Shannon was helpful too on the viewing day. The BEST customer service experience by all means. I will definitely give them 5 stars and highly recommend.

Gowri · 17 June 2023

Agent replied · 16 June 2024

Dear Gowri, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lauren has been such a great help with helping us find a rental property. She has gone above and beyond and she has answered any questions we have asked. Definitely recommend Lauren and Leaders !

Katie · 11 October 2024

Agent replied · 11 November 2024

Dear Katie Harris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We currently rent through Leaders and dealt with Lucie Kerrigan, who was very professional, approachable and prompt in dealing with all aspects of the process. Our overall experience of dealing with Leaders and Lucie was positive from day 1 and I would definitely recommend them and would rent from them again in the future.

Jp · 20 September 2023

Agent replied · 16 June 2024

Dear Jp Cosse Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have today concluded a tenancy agreement for a property for my son. The service provided by the team at Leaders, in particular Collette has been nothing short of oustanding. The process has been clear and straight forward, with guidance at every stage, and turned around in super quick time to meet our needs. Collette has been proffesional and pleasent in our calls and email communications and an absolute pleasure to deal with.PositiveResponsiveness, Professionalism

Robin · 17 June 2021

Agent replied · 16 June 2024

Hi Robin Skinner, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Buckingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Paul took on the sale of our house , we felt at ease and confident from the get go, for the 7 months it took to go through Paul made sure he updated us the whole time of what was going on in the process, so glad we had Paul , and a good company definitely recommend.

Amber · 17 June 2023

Agent replied · 16 June 2024

Dear Amber Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Questions about Leaders Sales Buckingham

Has Leaders Sales won any awards?

Yes. In The Trusted Agent 2026 awards: Leaders Sales, Buckingham won Gold; Leaders Sales, Gosport won Gold.

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