Trusted Agent profile · Buckhurst Hill, Essex

Petty and restwich Buckhurst Hill reviews

★★★★★ Excellent

287 reviews across 3 platforms

184 Queens Road, Buckhurst Hill, Essex, IG9 5BD

Petty and restwich's office in Buckhurst Hill, Essex, at 184 Queens Road, is rated 4.7 out of 5 across 287 reviews on three platforms, including 235 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

235

Reviews on Google

This office

Facebook logo

4.8 / 5

36

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

16

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Petty and restwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Buckhurst Hill office, from every platform, shown as written. First names only.

5/5

Google

Great communication and support getting the chain working together and crossing the finish line. Thank you

Elizabeth · 30 July 2022

Agent replied · 30 July 2023

Thank you for your review Elizabeth, we really do appreciate every one we receive :-)

5/5

Google

Very helpful and professional staff. Great experience buying our first home!

Ruairi · 17 December 2024

5/5

Google

We have just sold our house in Wanstead through Petty Son. They are a fabulous team, helpful, professional and very knowledgeable. Would definitely use them again in the future.

Jessica · 31 July 2019

Agent replied · 30 July 2023

Jess, you and your family were a pleasure to work with during the sale of your home & we hope your new home is the long term family home you were hoping for. Good luck with the work on transforming it into your dream house - we'd be happy to revisit and see the finished result when you're done!

5/5

Google

Really quick to respond, facilitated the property purchase efficiently, quickly and politely. Would highly recommend.

Muhammad · 30 July 2022

Agent replied · 30 July 2023

Thank you Muhammad, we appreciate your recommendation :-)

5/5

Google

Warm, helpful and welcoming staff who always make you feel that your sale and purchase are as important to them as they are to you. Punctual and well-organised.

Michaela · 30 October 2019

Agent replied

Wow Michaela, what a lovely response. We pride ourselves in our staff's commitment to ensuring each sale is as easy and stress free as possible! We are thrilled that you felt the service you received was warm and friendly, your recommendation of ourselves is hugely appreciated!

4/5

Google

Bought our first home together through Petty! Team we’re super helpful and the aftersales team was handy to help push through completion. Highly recommended for a reliable service!

AR · 29 July 2019

Agent replied

So pleased we could make your first experience of buying a home such a positive one! We hope you enjoy your new home for many years to come & would be very happy to assist you if you ever need us again in the future.

5/5

Google

I had a very good experience selling my house with Petty & Son Wanstead. I was fortunate enough to work and meet most of the team. They were incredibly friendly and professional. They work as one seamless team always keeping me informed and maintaining my best interest. Highly recommendable and made the whole selling process less stressful.

Herbie · 30 July 2020

5/5

Google

We sold and bought through Petty and they were amazing throughout the whole process. We met most members of the team- friendly, knowledgeable and they made the stressful process of house buying so much easier and happier. Will use them again in the future when we come to sell, cannot recommend highly enough.

Richard · 8 May 2021

1/5

Facebook

I just want to aware the people who will contact this agency that they are not correct people and will be taking an ages to assist you with reference check. They will take your deposit and will never go further with the steps. Not responsible people at all!! Not recommended at all !!!

Диманова · 5 October 2020

5/5

Google

The service provided was impeccable throughout. The team were friendly, helpful and informative, no question was too silly. I spoke with quite a few members of the team and they all maintained the same standards. Even after we had put an offer in on the property, they continued to ensure that everything ran smoothly. Thanks guys!

Tash · 29 July 2019

5/5

Google

Catherine is the best state agent

Trisha · 8 April 2020

5/5

Google

Lovely team to work with. Efficient and professional

Fred · 3 October 2022

Agent replied · 30 July 2023

Thank you Fred, we really enjoyed working with you on the purchase of your stunning home (one of our favourite property's that year) and hope you are now settled and thoroughly enjoying it. If you need us again you know where we are!

5/5

Google

Fantastic to deal with - always friendly and professional. They made the whole purchase very smooth and I wouldn’t hesitate to recommend them.

Helen · 22 September 2019

Agent replied

Thank you Helen - the team are so thrilled you found your purchase to be smooth and we hope that your new home is everything you hoped it would be.

4/5

Google

A quick and smooth process, PS&P provided good levels of communication and kept us informed every step of the way.

Priya · 30 July 2020

Agent replied

Thank you. We're so pleased that we could not only facilitate a smooth sale, but that you also felt you were kept informed and up to date throughout as this is so important to us in the service we provide. We hope you are happy in your new home ?

4/5

Google

Recently purchased our first home with PSAP, very smooth and easy sale. Great communication, very well run and very efficient.

JllSells · 7 June 2020

Agent replied

Thank you James :-) the team are so pleased they could agree a purchase for you quickly, and progress the sale efficiently, so you could move in and enjoy your new home as soon as possible.

5/5

Google

We have bought and sold through Pettyson this year, and can honestly say they have changed our view of estate agents (for the better!). We were very impressed with their efficiency, great communication, knowledge and willingness to help. The whole team is very friendly and professional, their customer service is excellent. Would highly recommend!

Ruth · 29 July 2019

5/5

Google

Really friendly and personable service. I felt like they actually cared about us.PositiveResponsiveness, Professionalism

Nancy · 25 August 2021

Agent replied · 30 July 2023

Thank you for your review Nancy - we hand-pick our staff, not just for their experience but for their passion for the industry but for the genuine passion they have for the people they deal with and their individual situations. We often deal with moves that are brought about through very stressful and difficult circumstances and every member of our team get satisfaction from their ability to make that persons particular move less stressful than it could have otherwise been. We are so pleased their caring and personable service was not only recognised but that you took the time out of your day to let us know - thank you!

5/5

Google

Really supportive and very knowledgeable about the area. They kept us well informed throughout the process. A very friendly team.

Lorraine · 29 July 2019

Agent replied

Thank you Lorraine. We are fortunate enough to have a lot of our previous customers choosing to use Petty's again and it's always encouraging to know you would too. If you need our help with anything in the future you know where we are ...... we haven't left Wanstead since 1908!

5/5

Google

A thoroughly efficient, professional and tenacious agents. They helped us to remain confident about our sale throughout the whole process.

Jennie · 29 July 2019

Agent replied

Thank you Jennie for your review full of such kind words. We are so glad we were able to support you throughout your sale, it can often be an unnerving time so it was our pleasure to act as a helping hand to guide you through.

4/5

Google

Recently purchased our first home with PSAP, very smooth and easy sale. Great communication, very well run and very efficient.

James · 29 July 2019

Agent replied

Thank you James :-) the team are so pleased they could agree a purchase for you quickly, and progress the sale efficiently, so you could move in and enjoy your new home as soon as possible.

5/5

Google

Is very good company.

Vela · 3 October 2022

Agent replied · 30 July 2023

Thank you Vela!

5/5

Google

The team at PS&P have been absolutely wonderful, and managed to make what tends to be a very stressful experience as smooth and uncomplicated as possible. I couldn't recommend them highly enough and in the event we ever sell our beloved home we will definitely be marketing with Petty Son & Prestwych. Thankyou!

Leigh · 31 July 2018

5/5

Google

Excellent customer care. Communication always fantastic. Good follow up, frequent updates and co-ordination with all stakeholders has been great.

Ravin · 29 July 2019

Agent replied

Thank you Ravin for taking the time to leave such a complimentary review. We feel it is essential to prioritise communication with our clients and are so pleased you felt you we're kept informed and up to date throughout.

5/5

Google

Efficient service, great communication all the way through the process. Team are all really helpful, friendly and professional.

Marie · 1 November 2019

Agent replied

Thank you Marie ?? It was wonderful to be able to help you with your sale and the team would be delighted to help you again should you ever need our assistance! We wish you all the best and hope you enjoy your lovely new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Petty and restwich Buckhurst Hill

What do sellers say about Petty and restwich Buckhurst Hill?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Chris wrote: "Fantastic service from the team very friendly , and made the sale of my property a lot easier. Would recommend these guys to anyone.Catherine,Elaine and Sasha ..."

What do buyers say about Petty and restwich Buckhurst Hill?

9 reviews from buyers, rated 5.0 out of 5 on average. For example, Matt wrote: "We purchased a house were Petty and Son were the selling agents and found them to be incredibly helpful and professional throughout the process. We thought they ..."

Has Petty and restwich won any awards?

Yes. In The Trusted Agent 2026 awards: Petty and restwich, Buckhurst Hill won Trusted Agent.

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