Bairstow Eves Beeston Sales reviews in Broxtowe

★★★★★ 1/5

Trustpilot

I have been calling Cannock office for…

I have been calling Cannock office for weeks trying to get a viewing of a house but they do not answer. I have emailed and left voice messages to no avail, I guess I won’t get to view that house then?! I have heard they are going into liquidation which could be the reason, either way it is not a good service. Good luck to those selling their houses with them, you might want to review your contract and use elsewhere!

Bev · 4 September 2026

★★★★★ 5/5

Google

Just entered my details as a first-time buyer looking to move. Dee was great at talking me through everything! Thank you

Abigail · 27 March 2026

★★★★★ 5/5

Google

Ethan has been a gent so far on our journey trying to buy a first home, from having to explain everything as we’re newbies to calling us regularly to keep us informed and in the loop. You are in good hands at bairstow eves.

Bryn · 1 September 2025

★★★★★ 1/5

Trustpilot

My experience with this letting agency…

My experience with this letting agency was extremely disappointing. I paid a holding deposit for a property and expected clear communication throughout the referencing process. Unfortunately, I received very little communication and had to repeatedly contact the agency myself to find out what was happening. What I found particularly disappointing was that I was not contacted to be informed that my referencing had failed. I only found out after I personally managed to get through to them. My calls were not being answered, and I eventually had to call from a different number before someone answered. The manner in which the situation was handled also left me feeling that I was not treated with the level of professionalism or courtesy I would expect from a letting agency. I am now trying to resolve the issue regarding my holding deposit. I understand that referencing can sometimes be unsuccessful, but I believe applicants deserve clear communication, timely updates and respectful treatment throughout the process. Overall, I am very disappointed with my experience and would encourage anyone considering using this agency to make sure they fully understand the holding deposit terms and what happens if referencing is unsuccessful.

Bolajoko · 19 August 2026

★★★★★ 5/5

Google

We recently had the pleasure of working with Miss Sarah Seal at Bairstow Eves' Beeston branch, From our initial viewing to the details of the tenancy procedures, Sarah provided outstanding service that made our entire experience seamless and stress-free. Sarah was super helpful from start to finish, always there to answer our questions and make sure we had all the info we needed. She was very helpful from the referencing procedures all the way to helping us secure our home. If you're considering renting in the Beeston area, we highly recommend Bairstow Eves for their exceptional service. To our friends from Hong Kong, we would like to say: "如果你們想在Beeston尋找租賃物業，強烈推薦聯絡Sarah Seal小姐。" (If you are looking to find a rental property in Beeston, I highly recommend getting in touch with Miss Sarah Seal.) Thank you, Sarah, and the Bairstow Eves team, for making our property rental experience such a positive one!

Warren · 26 March 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Rainham Team

We had a fantastic experience working with Hamza, Ted , Sean and the entire Rainham branch during the purchase of our flat. From the very beginning, They were professional, approachable, knowledgeable, and incredibly helpful throughout the entire process. Buying a property can be stressful, but the Rainham team made the experience much easier by keeping us informed, responding promptly to our questions, and going above and beyond to assist whenever needed. Their patience, honesty, and attention to detail really stood out. We truly appreciate the support and guidance provided from the initial stages right through to completion. We would highly recommend Bairstow eves countrywide LTD to anyone looking for a reliable and professional estate agency / Mortgage advisor Thank you, Teddy, Hamza, Sean and Rainham team for all your help and for making our property purchase such a positive experience!

Francis · 12 August 2026

★★★★★ 5/5

Google

They were wonderful . From the viewing of the property to the exchange of the keys and beyond. Everyone made me feel in safe hands and were fast to answer any queries. The whole team were there helped me through every stage of the process and made a situation that can be stressful, feel calm and relaxed abd professional. Sarah was amazing, I felt that they were working so hard to make sure that everything went through fast but also that I was also kept in loop. Couldn't have wanted anything else in a letting agency . Outstanding

Sian · 25 February 2024

★★★★★ 5/5

Trustpilot

Bairstow eves Billericay

Bairstow eves Billericay We have been through a difficult process in selling a property but the exemplary approach and professionalism of Matthew Davies and Tina Fernandez helped considerably in achieving sale completion. The team at Billericay is a credit to the company.

Customer · 23 May 2026

★★★★★ 5/5

Google

It was a great experience for a tenant who first time dealing with the rental issues in the U.K. Ms. Paige and Ms. Abbie were in charged of the whole process, I would like to thanks for their kindly help for all circumstances. From the time of viewing property till the contract was published, it was all smooth and I was be informed the updated status by time to time. As a tenant or consumer, their handling really helped for reducing my nervousness on this deal. Much appreciate to Ms. Paige, she was professional, responsiveness, approachable and patient to answer many of my questions when I was no idea of rental property in the U.K. She was great! I have experienced an excellent deal from Bairstow Eves, best wishes to all the staffs. Cheers!

Christine · 27 November 2023

★★★★★ 1/5

Trustpilot

I have used Bairstow eves to manage my property

I have used Bairstow eves to manage my property for the last two years. However the deliverables that were set out when signing the agreement were not met, from increasing rent annually according to market rent, to making sure that licenses were in place throughout the two year let. I have both times went out and got the gas certification and then sent it over to them myself, this was a managed service and Ideally they should have provided this service if not a reminder at least. 3 months ago, I had asked for Bairstow eve to cancel my contract so I could manage the rental myself. After emails back and forth and now being ignored I am still being charged for an expensive service which I no longer want. I would not recommend the management service as it is pointless, collecting rent and their charges seems to be the only thing they are good at, which seems to be a centralised process rather than dependent on the branch it self.

H · 2 July 2026

★★★★★ 5/5

Trustpilot

Excellent service and support

We sold our house through the Beeston branch of Bairstow Eves and received excellent service and support. Richard was very quick and professional in valuating the property, then Jade took over and did an excellent job in organizing the viewings and bringing the sale to completion. Highly recommended!

Alex · 2 March 2026

★★★★★ 5/5

Google

Have spoken with Dee Lake from the Beeston branch a few times. Dee has been really helpful and has regularly sent me information to help me with my house search. So far, compared with other agencies I have been dealing with, Dee has gone above and beyond in trying to secure the right move for me. Thank you Dee! I hope your manager sees this, as your help is very much appreciated and you should be recognised for this. Thanks again, Helen

Helen · 23 October 2023

★★★★★ 4/5

Google

We had to put our house up for rent due to family circumstances and used Bairstow Eves in Beeston. As first time landlords they couldn’t have made the process easier. Abbie has been very professional and so helpful with answering all our questions and Callum has been extremely helpful and responsive. They got us what appear to the perfect tenants within a couple of days of the property going online. Also, the rate for the aged service was very competitive. Would definitely recommend. Update after 12 months: Have reduced rating by one star. The landlord portal doesn't seem to get updated apart from for rent payments. 6 monthly property checks not recorded (worrying, have they been done?) nor any maintenance work carried out, despite being told it will.

David · 23 October 2023

★★★★★ 5/5

Google

My overall experience with the Beeston branch of Bairstow Eves has been exquisite. Since the very first phone call, Androulla was very friendly, amiable and knowledgeable and I immediately felt reassured and looked after. This was then reinforced by my visit to the branch where she immediately put me at ease wit the renting process, which felt easy and straightforward rather than complicated and stress-inducing. I can only say thank you ever so much to Androulla and her team for such an amazing customer service!

Michela · 23 October 2023

★★★★★ 5/5

Google

I phoned Bairstow Eves to arrange a viewing, and Spoke to Luke Sandford. I was immediately impressed by his friendly and professional manner. He was informative & knowledgeable about the empty property, took time to discuss options, suggested a second house that he felt it was worth me seeing and arranged to meet for the viewings. He was keen to understand what type of property would fit my requirements best. We viewed the first property which required too much work for me to undertake, Luke had a good understanding of the structural red flags and costs that were likely. The second viewing had been cancelled by the vendor, but Luke suggested an alternative empty property so see immediately. This is a good proposition and I will be making an offer. Luke is friendly, and easy to talk to, he displayed excellent customer service and I felt he went above and beyond to really understand my requirements, with a genuine keenness to find the right house for me. Thank you Luke.

Angie · 23 October 2023

★★★★★ 5/5

Google

We could not have chosen a better Estate Agents for the probate sale of our parents house. From the moment Natalie came to value the house I knew she had our best interests at heart. She was warm, friendly and very knowledgeable of the area, living 140 miles away that was very reassuring. They priced the house realistically and we quickly had a buyer. The whole team were helpful and friendly whenever we spoke, especially Skye who kept me informed as the sale went through and was great on emotional days, as we neared the completion of the sale of the family home. I cannot thank them enough.

Clare · 23 October 2023

★★★★★ 4/5

Google

Dee Lake was very helpful during my first call .

Ahamed · 10 April 2026

★★★★★ 5/5

Google

The service from Dee was fantastic and very helpful

Adam · 14 April 2026

★★★★★ 1/5

Trustpilot

Very poor communication &…

Very poor communication & unprofessional experience. I would not recommend using the Cannock branch. Lack of dedicated service to sell a property when we are the paying customers, no faith in them doing anything they say, if you can get in touch with them the right person will never be there and they will be blame it on someone else. A very frustrating experience go elsewhere!!!!

Customer · 4 September 2026

★★★★★ 5/5

Google

Very good staff help you so much Especially Ollie

SEDAR · 20 March 2026

★★★★★ 5/5

Google

I highly recommend Bairstow Eves. I had the pleasure of meeting Sarah.S. Who made the whole process very pleasant, from finding us our dream home, to referencing, to securing our home. She was amazing, thorough and super helpful. Thank you to Sarah, Paige and Abbie for everything, we are so excited and grateful to have secured this home it’s beautiful. Best company I have ever had the pleasure dealing with :)

Verity · 26 January 2024

★★★★★ 1/5

Trustpilot

I have been looking for house on zoopla…

I have been looking for house on zoopla and came accross few properties which belongs to bairstoweves,intially they were saying viewing are unavailable then later on they don’t even answer phone and when they answered they were showing properties only which they want to show and not one we want or shown available.One of the most vulnerable experience staff don’t care they don’t come back to you i would never want property from them

Afrin · 1 July 2026

★★★★★ 5/5

Google

We have finally moved! Without Dee, I am not sure that this would have happened, she worked tirelessly to get things done keeping us updated all through the process despite some challenges along the way. Also thanks to George A who accompanied our viewing and acted so promptly once we offered. Positive, professional and customer focussed service - thank you.

Clare · 24 July 2024

★★★★★ 5/5

Trustpilot

Exceptional service

Italia is an exceptionally knowledgeable and diligent estate agent. She presents properties with remarkable insight, encouraging thorough inspections. Her handling of customer queries is both comprehensive and reassuring. Combined with her inherently engaging and pleasant personality, she makes the entire process both enlightening and pleasant. She is, without doubt, a standout professional.

Custos · 27 November 2025