Bairstow Eves Beeston Sales reviews in Broxtowe

★★★★★ 5/5

Google

We recently viewed and applied for a property, and the whole experience was incredibly smooth from start to finish. We were accepted within an hour of viewing, which was amazing and such a relief. Paige, the lettings negotiator who showed us the property, was fantastic throughout. She was professional, friendly, and worked very quickly to get everything sorted so we could move as soon as possible. We viewed the property on Wednesday and picked up the keys Saturday, which really exceeded our expectations. The entire process was efficient, well-managed, and completely stress-free. I’d highly recommend their service. Thank you so much Paige 😊

Samantha · 14 April 2026

★★★★★ 2/5

Trustpilot

Poor quality viewings and service

The Clapham branch sales negotiator was late for the viewing and didn’t ask anyone from the office to notify us (15 minutes late). He had also double booked the appointment, the entire booking was a bit of a disorganised mess. There was a fair bit he wasn’t aware of and generally wasn’t that helpful. The specifications I gave weren’t followed in the viewings. I was ignored when asked if I wanted a broker and my contact information was shared when I had asked for it not to.

SK · 3 June 2026

★★★★★ 5/5

Google

I am thrilled to share my experience working with Jade. She has exceeded my expectations in every aspect of the home buying process. Jade is not only a genuinely nice person, but she also embodies professionalism in her work. Her warm demeanor made me feel comfortable and confident. Jade provides me lots of valuable advice tailored to my specific needs. She took the time to understand and offered insights. Her extensive knowledge of the local market was evident, and she guided me through each step with clarity and expertise. Whether it was discussing pricing strategies or highlighting potential neighborhoods, Jade was always there with thoughtful recommendations. Jade's responsiveness is truly commendable. Whenever I had questions or needed assistance, she was quick to reply. This level of communication made the entire process seamless and stress-free. She also has a friendly personality made working with her a pleasure. I felt supported and valued throughout the entire journey. All in all, I wholeheartedly recommend Jade to anyone looking for a dedicated and knowledgeable real estate agent. Her combination of professionalism, expertise, and personal touch makes her an invaluable asset in the real estate market. Thank you, Jade, for making my home buying experience a positive and memorable one!

Yvette · 18 August 2025

★★★★★ 5/5

Google

We have been looking for a house for a while and finally found one! We are early on in the process but because of Jade I am confident it will be smooth and that we will be kept up to date each step of the way. Jade has been so friendly and professional I am glad we are able to move forwards with her as our estate agent whilst we buy our first home!

Emily · 1 September 2025

★★★★★ 4/5

Google

We are under the process of looking for the right house and Jade has been nothing but productive and always reach out to us for our best interest. Hope we get to go further on this journey with them and would love to leave another review once this is all done.

Suchaya · 20 March 2026

★★★★★ 5/5

Google

Dee Lake did a superb job for us in arranging properties in the Beeston area for us to view. She was very helpful, friendly and gave us all the information we needed for our search. Looking forward to dealing with Dee in finding the property we need. Thanks Dee.

Scott · 27 March 2026

★★★★★ 5/5

Trustpilot

Professional and committed

We couldn’t have hoped for a better estate agent than Bairstow Eves. We had top class service - professional, friendly, diligent and 100% committed. Jane Crosland guided us expertly through the process of selling our family home, gave brilliant advice and her experience in pricing and marketing were invaluable (and spot on). We were lucky to be in safe hands with Jane. Throughout Rob, Donna and Tom kept us fully updated on every step of the sale and took time to answer all our questions promptly. We were delighted with the outcome and would recommend Bairstow Eves to anyone looking for a successful, stress-free sale.

V · 2 April 2026

★★★★★ 1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service, they come across very professional when they value the house, but once its on the market the staff are unhelpful and take days to answer emails. The details were incorrect online as it was put live without us agreeing the details, the pictures were awful and the one thing we did make them change. There has been no effort to sell the house, only having one viewer in two months. Only to find out that the contract is for 4 months too, devastated. Stay away from this company.

JG · 16 March 2026

★★★★★ 5/5

Trustpilot

Being an overall national company the service has been a great start

Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.

Zoe · 21 March 2026

★★★★★ 5/5

Google

As a first time buyer speaking to Jade was really helpful and informative. I'm now in touch with an independent mortgage consultant who can provide valuable information on the buying process. The service provided feels personal and tailored to your needs.

Katy · 14 April 2026

★★★★★ 5/5

Google

Bairstow Eves Beeston are incredible. On Tuesday I called them rather anxious and worried about the prospect of having to find a new rented home. Abbie & Paige were beyond kind to me, they listened, reassured and made me feel that finding a …

Katie · 20 March 2026

★★★★★ 5/5

Google

A BIG THANK YOU to Bairstow Eves and especially "Ollie Finden" for helping us find our new H🫶🏼ME!! Ollie was incredibly helpful from the very first phone call to book our first viewing to us signing our Contract. Ollie's communication was …

Selena · 17 March 2026

★★★★★ 5/5

Google

I just registered my interest in buying some properties and Dee was the one to help me through this. She was very friendly and so helpful and wanted to make sure she could look for my perfect new home by asking for any and all specifics I wanted. She was great and this was only the first call! Thanks so much Dee :)

Halla · 1 September 2025

★★★★★ 5/5

Google

I had a fantastic experience with Bairstow Eves Sales and Letting Agents Beeston. The team was professional, friendly, and incredibly efficient from start to finish. They made the entire process feel smooth and stress-free, always keeping me informed and providing clear, helpful advice. Their knowledge of the Beeston property market was excellent, and they went above and beyond to ensure everything was handled quickly and professionally. Communication was always prompt and reassuring, which made a real difference. I would highly recommend Bairstow Eves Beeston to anyone looking for a reliable and trustworthy estate agent. A truly five-star experience!

Siam · 10 April 2026

★★★★★ 5/5

Google

Jade has been really nice, patient and helpful through the process of looking for houses and arrange viewings. She is making the process much easier and quicker. Can't thank her enough!!

Verónica · 3 April 2026

★★★★★ 5/5

Google

Ethan Jones was great at analysing what sort of deals I was looking for, very straightforward and transparent, and also a very lovely guy. Appreciate the help, definitely recommend Ethan!

Thom · 10 April 2026

★★★★★ 5/5

Trustpilot

Amazing customer service from start to…

Amazing customer service from start to finish! The team especially Jessica, Precious, Jay was incredibly friendly, helpful, and supportive throughout the entire process of helping me get my property. They kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate the patience and care shown by all 3 of them and i highly recommended them. Thank you once again to the team.

Shaik · 4 February 2026

★★★★★ 5/5

Google

Dee was excellent at beeston branch of Bairstow Eves. She was professional and helpful and very good at her job. She eased the pain of selling a house and we felt the pressure of the whole experience be lifted with Dee at the helm. She kept in constant touch with us, advising what needed to be done at each step. Alex was also very thorough in helpinv in the latter stages of the sale with some of the points. He was very helpful and knowledgeable. I would not hesitate to recommend Bairstow Eves Beeston to anyone

Peter · 24 July 2024

★★★★★ 5/5

Google

Currently looking to buy in Beeston and Jade has been fantastic at helping me look at all the different options and narrow down my search.

Jessica · 20 March 2026

★★★★★ 1/5

Trustpilot

DO NOT TRUST BAIRSTOW EVES, Property Rented Without a Valid Licence

I am writing this to warn other families. My family and I have experienced nothing but stress and chaos since renting a property through Bairstow in May 2026.After moving in, we discovered to our horror that the property was let without a valid property licence. When we raised this serious legal issue, the agency completely absolved themselves of responsibility, blaming the landlord. Under UK housing law, letting agents have a strict legal duty to verify and ensure proper licensing is in place before letting a property.The customer service at this branch is shockingly unprofessional. Particular staff members, Mehmet, Rejaul, and Exene, are completely evasive. They take weeks to respond to emails and refuse to answer the phone. On the rare occasion we do manage to speak to them over the phone, they make empty promises to send over details, only to go completely silent and ignore all subsequent emails.Avoid Bairstow at all costs if you value your peace of mind and legal safety. They take your money and completely abandon their legal obligations.

Mubeshir · 10 September 2026

★★★★★ 5/5

Google

Just entered my details as a first-time buyer looking to move. Dee was great at talking me through everything! Thank you

Abigail · 27 March 2026

★★★★★ 5/5

Google

Ethan has been a gent so far on our journey trying to buy a first home, from having to explain everything as we’re newbies to calling us regularly to keep us informed and in the loop. You are in good hands at bairstow eves.

Bryn · 1 September 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Miss Sarah Seal at Bairstow Eves' Beeston branch, From our initial viewing to the details of the tenancy procedures, Sarah provided outstanding service that made our entire experience seamless and stress-free. Sarah was super helpful from start to finish, always there to answer our questions and make sure we had all the info we needed. She was very helpful from the referencing procedures all the way to helping us secure our home. If you're considering renting in the Beeston area, we highly recommend Bairstow Eves for their exceptional service. To our friends from Hong Kong, we would like to say: "如果你們想在Beeston尋找租賃物業，強烈推薦聯絡Sarah Seal小姐。" (If you are looking to find a rental property in Beeston, I highly recommend getting in touch with Miss Sarah Seal.) Thank you, Sarah, and the Bairstow Eves team, for making our property rental experience such a positive one!

Warren · 26 March 2024

★★★★★ 5/5

Google

They were wonderful . From the viewing of the property to the exchange of the keys and beyond. Everyone made me feel in safe hands and were fast to answer any queries. The whole team were there helped me through every stage of the process and made a situation that can be stressful, feel calm and relaxed abd professional. Sarah was amazing, I felt that they were working so hard to make sure that everything went through fast but also that I was also kept in loop. Couldn't have wanted anything else in a letting agency . Outstanding

Sian · 25 February 2024