Kings Lettings Cheshunt reviews in Broxbourne

★★★★★ 5/5

Google

Efficient service overall, estate agents are helpful, confident and informative throught the process. I had the pleasure of being assisted by Daniel, and Danish my broker who suggested Kings in the first place; the solicitor Harshal was always available. Thanks again to the team keep it on.PositiveQuality, Professionalism

Deviranee · 10 January 2022

★★★★★ 5/5

Google

Farida showed me around a property and she was very friendly and knowledgeable. Would recommend

Katie · 10 February 2026

★★★★★ 5/5

Trustpilot

THE KINGS WE TRUST

TEAM PROFESSIONAL Kings Hertford Road Enfield Branch, I would definitely recommend using them. Everyone the team are so friendly and very helpful Particularly Suwit and Danish. Great Customer service!

Mr · 11 April 2025

★★★★★ 5/5

Google

Hasan was so helpful nothing was a bother any time I phoned Hasan he was more than accommodating to help me with emails and documents I needed he got my property sold within three days thanks Hasan your the best

Kathleen · 23 October 2022

★★★★★ 5/5

Google

Farida was warm friendly and knowledgable A good experience house viewing

Kelly · 15 October 2025

★★★★★ 5/5

Google

Just completed the process of letting my property. The team at Cheshunt including, Elleisha-Ann, Sophie and Megan were amazing and helpful throughout. Thank you very much

Ricardo · 23 October 2023

★★★★★ 5/5

Google

Having dealt with Hasan and Sam from the Cheshunt office, they were always on hand to help with any queries I had with selling my property. Very genuine and professional throughout. I would recommend them to anyone looking to buy or sell.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 23 October 2021

★★★★★ 5/5

Google

Amazing company.. thank you Farida

Ahmet · 19 November 2025

★★★★★ 5/5

Google

It was very nice to do business with an agent Mr Hasan. Problem-free communication. I think Hasan is a very good worker! He substantively explained the process of buying a house. I definitely recommend to the friends!

Anna · 23 October 2022

★★★★★ 5/5

Google

We are very pleased with the Kings support. Thanks to Daniel we have found a dream house and were supported by Charlie through the whole stressful purchasing process. Thanks to their professionalism we managed to move just before Christmas which is a fantastic present.

Beata · 23 October 2021

★★★★★ 4/5

Trustpilot

Review of Kings Letting Agency Enfield Town

Review of Kings Letting Agency Enfield Town I’m giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant’s deposit.

Mr · 21 December 2020

★★★★★ 5/5

Google

A big thank you to Sophie and the team for getting us into our new property smoothly. Very responsive on any emails you send or any questions you may have.PositiveResponsiveness, Quality, Professionalism, Value

Stijn · 10 January 2023

★★★★★ 5/5

Google

Thanks a lot for help us viewing. Find Farida very Helpful, Responsive, Friendly.

Muhammad · 10 January 2026

★★★★★ 5/5

Google

We have used Kings Cheshunt to let our property in Hoddesdon. The process has been smooth sailing from the get go. The ladies Elleisha, Sophie and Summer are a credit to the team. They kept us informed throughout the entire process - which took less than 2 weeks! Super happy with the service we have received and hope to continue a great relationship with them as our agents for the property.

Michelle · 23 October 2023

★★★★★ 5/5

Google

I had a great experience with Farida . she was very helpful and answered all the questions during the viewing. Thank you !

Saiju · 8 October 2025

★★★★★ 5/5

Google

I really liked that you made the effort to finding right house for me. Very friendly and hard working staff. Always give me postive thoughts and helping me all direction. I found good mortgage consultant from them, which I'm very happy 😊 Always happy to help me ,when i needed and direct me right ways. Thank you somuch for your hard work and fully support 🙏

Bhavika · 26 January 2024

★★★★★ 5/5

Google

Natalie did an amazing job as my broker! - would recommend 1000% - great Job team (Ben & Charlie included)

Jezza · 21 October 2025

★★★★★ 5/5

Google

Sarah was very helpful and professional, she kept us updated with any details about the property. We were so happy to do all the process of the house with her and king's group.

A&SH · 23 October 2022

★★★★★ 1/5

Google

I dealt with Sophie in letting and she was fantastic as were all the staff who made me so welcome. Unfortunately my experience with the maintenance department had totally alienated me from ever using this company again. A few of my complaints are as follows: 1. I paid for digital tv but they did not fix the aerials in the house. 2. The electrics kept flipping and on several occasions I was without electricity for several hours. 3. The front door lock was not working, they sent out a handy man who had no idea what he was doing, as did the aerial man. Eventually I ended up locking myself out and incurred the cost of £170 myself. 4. I was without hot water for 2 weeks and was told I had a kettle and that was by the manager. I might add I had 2 children at home and I work 2 jobs. This was in the summer when we had the hottest day ever recorded. In the end, as I was only renting due to my own home being flooded, my children slept on the floor at our home as they had electric, hot water and the internet. My bathroom was not finished so we all took the risk of the shower leaking. This has left a complete negative for kings. So unfortunate as my initial meeting at the office was so inspiring.

Adele · 24 October 2019

★★★★★ 2/5

Google

I found working with Kings very slow. I would regularly wait days for email responses and if I called I would always be told I'd get a call back which never came. I'd have to ring/email over 3 times each time to get contact. When I spoke to the manager Sam about this he got quite defensive and told me they legally have over 10 days to get back to emails. I ended up buying the property through them because I loved it so much and had no choice but it turns out none of the heaters work in here which they obviously were not aware of - or worse did but didn't say! Overall not a great experience at all

Jordan · 23 October 2022

★★★★★ 1/5

Trustpilot

Lack of communication and failure to act on repairs

As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months. Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense. I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure. The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!

Roisin · 28 October 2024

★★★★★ 5/5

Google

I recently had my property sold with kings group, they were amazing!! We had so many viewings and I didn't even know they had been, Excellent Professional can not fault, will recommend 100% many Thanks D Curtis

Dane · 10 February 2026

★★★★★ 5/5

Google

I couldn't recommend kings-group enough from start to finish Daniel and Hasan were very professional and helpful. They kept in constant communication, Sam you have 2 amazing gentlemen on your team well done guys!PositiveResponsiveness, Quality, Professionalism, Value

Lauren · 23 October 2021

★★★★★ 5/5

Google

I have worked with Hasan from the Cheshunt branch. He is extremely knowledgeable about the local area and has been a great communicator throughout the purchase of my property. A fantastic asset to the team!PositiveResponsiveness, Quality, Professionalism

Cem · 23 October 2021