Every review we hold for the Broxbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Ben at King's. Even though we didn't end up finding the right house this time, he was incredibly helpful, patient and knowledgeable throughout the process. He took his time to understand exactly what we were looking for and were always available to answer our questions and offer valuable advice. His professionalism and friendly approach made the whole experience much easier and more enjoyable. We wouldn't hesitate to work with him again in the future - highly recommend!
YT · 18 March 2025
★★★★★ 5/5
GoogleHasan was so helpful nothing was a bother any time I phoned Hasan he was more than accommodating to help me with emails and documents I needed he got my property sold within three days thanks Hasan your the best
Kathleen · 12 November 2022
Agent replied · 11 November 2024
Hello Kathleen
Thank you so much for your positive review. Great to hear we were able to help make the sale of your property go as smooth as possible for you,
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleFarida was warm friendly and knowledgable
A good experience house viewing
Kelly · 15 October 2025
★★★★★ 5/5
GoogleJust completed the process of letting my property. The team at Cheshunt including, Elleisha-Ann, Sophie and Megan were amazing and helpful throughout. Thank you very much
Ricardo · 12 November 2023
Agent replied · 11 November 2024
Hello Ricardo,
Thank you for your kind review, It was a pleasure working for you. Kind Regards All the team at Kings Group
★★★★★ 1/5
TrustpilotFraudulent
Unfortunately, I had bad experiences with them as I was misleaded by their testimonials.
Anjan · 21 September 2026
★★★★★ 5/5
GoogleA process that took many many months was dealt perfectly by Alfie & Charlie who informed us with updates throughout our process. On top of that they were always eager to support any queries where possible whenever it was. Definitely recommend Kings Group for anyone searching in the area who wishes to be supported well by their estate agents
A · 13 August 2024
Agent replied · 11 November 2024
Hello A P
Thank you for taking the time to leave your positive feedback. Great to hear your experience with our Cheshunt office has been a positive one.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleHaving dealt with Hasan and Sam from the Cheshunt office, they were always on hand to help with any queries I had with selling my property. Very genuine and professional throughout. I would recommend them to anyone looking to buy or sell.PositiveResponsiveness, Quality, Professionalism, Value
Christine · 12 November 2021
Agent replied · 11 November 2024
Hello Christine
Thank you for your 5 star review. Very pleased we have been able to help you with the sale of your property. Thank you for being a great client to work with.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleIt was very nice to do business with an agent Mr Hasan. Problem-free communication.
I think Hasan is a very good worker! He substantively explained the process of buying a house.
I definitely recommend to the friends!
Anna · 12 November 2022
Agent replied · 11 November 2024
Hello Anna
Thank you so much for your positive feedback. Great to hear your experience with our Cheshunt Branch has been a positive one.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleAmazing company.. thank you Farida
Ahmet · 19 November 2025
★★★★★ 5/5
GoogleWe are very pleased with the Kings support.
Thanks to Daniel we have found a dream house and were supported by Charlie through the whole stressful purchasing process.
Thanks to their professionalism we managed to move just before Christmas which is a fantastic present.
Beata · 12 November 2021
Agent replied · 11 November 2024
Hello
Thank you for your lovely review. Very pleased we were able to help you with your property purchase and we hope it was worth the wait.
Enjoy your new home!
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleWould highly recommend Kings Group Cheshunt. Sophie Lyon has been amazing in helping me and dealing with all my requests. She is a credit to the Cheshunt branch and for the company. She helped with my move in transition and made it a pleasure for me to move in with ease.
Christina
Christina · 13 November 2019
Agent replied · 11 November 2024
Good Morning,
Great to hear you had such a positive experience with our Cheshunt branch. We would like to thank you for your patience and assistance throughout.
All the best,
Kings Group
★★★★★ 4/5
TrustpilotReview of Kings Letting Agency Enfield Town
Review of Kings Letting Agency Enfield TownI’m giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant’s deposit.
Mr · 21 December 2020
★★★★★ 5/5
GoogleWe have used Kings Cheshunt to let our property in Hoddesdon. The process has been smooth sailing from the get go. The ladies Elleisha, Sophie and Summer are a credit to the team. They kept us informed throughout the entire process - which took less than 2 weeks! Super happy with the service we have received and hope to continue a great relationship with them as our agents for the property.
Michelle · 12 November 2023
Agent replied · 11 November 2024
Hello Michelle,
Thank you for your kind review, It was a pleasure working for you.
Kind Regards
All the team at Kings Group
★★★★★ 5/5
GoogleA big thank you to Sophie and the team for getting us into our new property smoothly. Very responsive on any emails you send or any questions you may have.PositiveResponsiveness, Quality, Professionalism, Value
Stijn · 13 January 2023
Agent replied · 12 January 2025
Hello Stijin
Thank you for your positive review. All the team really appreciate it.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleI really liked that you made the effort to finding right house for me. Very friendly and hard working staff. Always give me postive thoughts and helping me all direction. I found good mortgage consultant from them, which I'm very happy 😊 Always happy to help me ,when i needed and direct me right ways.
Thank you somuch for your hard work and fully support 🙏
Bhavika · 15 February 2024
Agent replied · 11 November 2024
Hello Bhavika
Thank you for taking the time to leave your positive review. It was an absolute pleasure working with you on your property purchase.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleThanks a lot for help us viewing. Find Farida very Helpful, Responsive, Friendly.
Muhammad · 5 January 2026
Agent replied · 18 April 2026
Hello Muhammad
Thank you for taking the time to leave your positive review. Your feedback is greatly appreciated. … More
★★★★★ 5/5
GoogleI had a great experience with Farida . she was very helpful and answered all the questions during the viewing. Thank you !
Saiju · 4 October 2025
Agent replied · 22 October 2025
Hello Saiju
Thank you for your positive review. Great to hear your viewing experience with our Cheshunt branch was a positive one.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleSarah was very helpful and professional, she kept us updated with any details about the property.
We were so happy to do all the process of the house with her and king's group.
A&SH · 12 November 2022
Agent replied · 11 November 2024
Dear Client
Thank you so much for your kind words in your review. Pleased to hear we have been able to help make the process as smooth as possible for you.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleExceptional Customer Service from Our Estate Agent Farida
We recently had the pleasure of working with an estate agent (Farida) who truly went above and beyond throughout the entire process. From the very first point of contact, they were professional, knowledgeable, and incredibly responsive. They took the time to understand our needs, provided honest and clear advice, and kept us informed at every stage.
Mrs · 18 June 2025
★★★★★ 5/5
GoogleNatalie did an amazing job as my broker! - would recommend 1000% - great Job team (Ben & Charlie included)
Jezza · 21 October 2025
Agent replied · 22 November 2025
Wow! Thank you!! Great to hear feedback of any type but obviously good feedback is more pleasurable. Thanks for taking the time to leave your review. Natalie and all the team really appreciate your kind words. Kings Group
★★★★★ 1/5
GoogleI dealt with Sophie in letting and she was fantastic as were all the staff who made me so welcome. Unfortunately my experience with the maintenance department had totally alienated me from ever using this company again. A few of my complaints are as follows:
1. I paid for digital tv but they did not fix the aerials in the house.
2. The electrics kept flipping and on several occasions I was without electricity for several hours.
3. The front door lock was not working, they sent out a handy man who had no idea what he was doing, as did the aerial man. Eventually I ended up locking myself out and incurred the cost of £170 myself.
4. I was without hot water for 2 weeks and was told I had a kettle and that was by the manager. I might add I had 2 children at home and I work 2 jobs. This was in the summer when we had the hottest day ever recorded.
In the end, as I was only renting due to my own home being flooded, my children slept on the floor at our home as they had electric, hot water and the internet. My bathroom was not finished so we all took the risk of the shower leaking.
This has left a complete negative for kings. So unfortunate as my initial meeting at the office was so inspiring.
Adele · 13 November 2019
★★★★★ 2/5
GoogleI found working with Kings very slow. I would regularly wait days for email responses and if I called I would always be told I'd get a call back which never came. I'd have to ring/email over 3 times each time to get contact. When I spoke to the manager Sam about this he got quite defensive and told me they legally have over 10 days to get back to emails.
I ended up buying the property through them because I loved it so much and had no choice but it turns out none of the heaters work in here which they obviously were not aware of - or worse did but didn't say!
Overall not a great experience at all
Jordan · 12 November 2022
Agent replied · 11 November 2024
Dear Jordan
Sorry to hear about your experience. We have had some staff changes at our Cheshunt office which did, unfortunately, slow down call back times. Please accept our apologies as we aim to deal with all queries promptly. I shall speak to Sam regarding his comments and if need be look at some extra training where necessary.
Unfortunately we have not and never will test appliances as this falls under the contract formed with both the buyer and sellers legal representatives. I am therefore unable to help you on that matter but I would suggest you raise this with your legal representative.
Kind Regards
Kelly
★★★★★ 5/5
GoogleI recently had my property sold with kings group, they were amazing!! We had so many viewings and I didn't even know they had been, Excellent Professional can not fault, will recommend 100% many Thanks D Curtis
Dane · 17 February 2026
★★★★★ 5/5
GoogleExcellent estate agents! So friendly, hard working and helpful! Sarah was absolutely fantastic at keeping in touch and helping throughout my buying process, would 100% recommend Kings Group when buying property.
Rosie · 12 November 2022
Agent replied · 11 November 2024
Hello Rosie
Many thanks for your kind words, we love receiving such positive reviews and hope you are enjoying settling into your new home.
]Kind Regards
All the team at Kings Group, Cheshunt
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