Every review we hold for the Broxbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur first experience with this agent and it was fantastic. Daniel (the guy we met in the property viewing) was kind and helpful making everything look easier. It was our first viewing and Daniel helped us with valuable knowledge. Thanks
Artemisiotis · 12 November 2021
Agent replied · 11 November 2024
Hello Artemisiotis
Thank you for your lovely review. Great to hear your experience with our Cheshunt branch has been a positive one.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 1/5
GoogleWhat a disgrace of a company .Give me a contract signed by all parties to then ,to then say sorry I can not move as their has been a delay , took all my money for weeks and messed me about on dates a few times . I ended up losing money . Most definitely terrible estate agents . Sad as my family are now in a volatile situation. Don’t sign contracts if you are not 100% .
They also lie when they can’t fulfill the promise !!!!!
DONT USE KINGS !!!!!!!!!
Jessica · 13 November 2018
★★★★★ 5/5
GoogleProfessional at the service they provide. Prompt updates and excellent follow up. Wonderful team which includes Sophie Lyons. Glad I got my apartment through the Kings group LLP they were very helpful, smart and timely.PositiveResponsiveness, Quality, Professionalism, Value
Emmanuel · 12 November 2021
Agent replied · 11 November 2024
Hello Emmanuel
Thank you so much for your fantastic review. All the team really appreciate it.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 1/5
TrustpilotLack of communication and failure to act on repairs
As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent.
Roisin · 28 October 2024
★★★★★ 5/5
GoogleWe are very pleased to have found Hasan in Kings Cheshunt. He has gone above and beyond to help us to find the right place. He is very professional and attentive. We highly recommend this agency.
C · 9 December 2021
Agent replied · 8 December 2024
Hello Celia
Thank you so much for taking the time to post positive a review . We are very pleased your experience with our Cheshunt branch has been a positive one. Thank you for being a pleasure to work with.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
Googlewas dealing with shareef, very nice young man and was extremely helpful on our viewing together!
Antony · 12 November 2023
Agent replied · 11 November 2024
Hello Antony
Thank you for your lovely feedback. Great to hear your experience with our Cheshunt office has been a positive one.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleWe are very pleased to have found Hasan in Kings Cheshunt. He has gone above and beyond to help us to find the right place. He is very professional and attentive. We highly recommend this agency.
Celia · 12 November 2021
Agent replied · 11 November 2024
Hello Celia
Thank you so much for taking the time to post positive a review . We are very pleased your experience with our Cheshunt branch has been a positive one. Thank you for being a pleasure to work with.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleGreat customer service from Sophie Lyons and Elleisha Ann
Very professional and committed to deliver great customer service to all potential customers or tenants.
High response rate in terms of enquiries
The CHESHUNT branch is amazing.
Papy · 12 November 2021
Agent replied · 11 November 2024
Hello Papy
Thank you for your positive review. All the team really appreciate it.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 4/5
GoogleWe bought a home through Kings Group Cheshunt in July. Sarah Connor helped as to achive this. she has been amazing, her communication skill is excellent.
Helen · 12 November 2022
Agent replied · 11 November 2024
Hello Helen
Thank you for your lovely review. It was an absolute pleasure working with you both on your property purchase and we hope it was worth the wait.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleFarida abdulkarim excellent tour
wonderful hospitality
Fari · 21 July 2025
★★★★★ 5/5
TrustpilotGreat experience at kings Chestnut
Great experience at kings Chestnut. Especially Sam very professional, dealt with problems immediately. Thank you.
Barry · 1 November 2021
★★★★★ 4/5
GoogleI attended a viewing with Daniel and he had clearly taken the time to find out detailed information about the property. Always available if I had a query. Very pleased with the overall service.PositiveResponsiveness, Professionalism
Koby · 12 November 2020
Agent replied · 11 November 2024
Hello Koby
Thanks so much for taking the time to post a review . The team really appreciate it . Thank you for being such a great client to work with .
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 5/5
GoogleDaniel Wells and Sam from Kings helped us find the perfect property for us. Amazing service, polite and went out of their way to help us. Would definitely recommend!PositiveProfessionalism
Vikram · 12 November 2021
Agent replied · 11 November 2024
Hello Vikram
Thank you for your positive feedback. Thank you for being great clients to work with and letting us help you find your perfect home.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 1/5
TrustpilotDeposit will be ransacked
I didn't have a problem with Kings until I checked out. As usual with letting agents and landlords they just want to keep as much as your deposit as possible. Despite the flat being professionally cleaned, they wanted it cleaned again by their cleaners. Regardless of the condition you leave it, expect to get deductions.
Elliott · 16 August 2022
★★★★★ 5/5
GoogleVery happy with Daniel and Sam who is helpful with us and we are very happy with the house as high recommend with them agency
Thank you again!.....PositiveProfessionalism
Davut · 12 November 2021
Agent replied · 11 November 2024
Hello Davut
Glad your experience with our Cheshunt branch was a positive one! Thank you for leaving your kind review, the team really appreciate it.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 1/5
TrustpilotHad a really bad experience with these…
Had a really bad experience with these people a couple of weeks ago.. terrible customer service .. rude and offensive .. Don't touch them with a barge pole
Dan · 25 June 2024
★★★★★ 5/5
GoogleFantastic service from Sophie Lyon and the Admin team - very professional, diligent and speedy. Would highly recommend this branch to anybody looking to let their property.
M · 12 November 2021
Agent replied · 11 November 2024
Hello Marie
Thank you for your lovely review. It was a pleasure working with you and pleased we were able to help you.
Kind Regards
All the team at Kings Group, Cheshunt
★★★★★ 1/5
TrustpilotUnethical
NO ethics at all. They will steal every penny of your deposit unless you fight for it. They don't follow the tenancy agreement themselves and would want to vacate the tenants by getting a court order from some corrupted county courts. Truly run by mafia
Nooruddin · 27 March 2023
★★★★★ 1/5
TrustpilotKings group is owned by mafia…
Kings group is the worst kind of economic crap-theft. No help at all from their socalled customerservice. And the game 'State Of Survival' is full of bugs which they never clean at all. Their socalled customer-service is just a FORPULET robot.SO: DO NOT USE MONEY ON THIS SCAM-GAME AT ALL, NEVER USE MONEY GIVING THEM TO THIEFS!!!
Henrik · 25 June 2021
★★★★★ 2/5
TrustpilotDo not use Kings recommended Premier Property conveyancing
While Kings did a reasonable job in finding a buyer after the first buyer dropped out, the whole process was very slow mostly I believe caused by the buyers conveyancers but it may be the conveyancers that Kings recommended we use, for which they receive an introduction fee no mention of which is made by Kings.
Les · 25 June 2021
★★★★★ 1/5
TrustpilotThe stench!!
Was invited to a property view By Gabriel Amankwah, who turned up 20 minutes late and reeked of cheese & weed
Raj · 1 June 2024
★★★★★ 1/5
GoogleHorrible estate agents to work with. I rented a property from them and they literally have no idea what they are doing. Totally unprofessional, they book flat inspections and then cancel on the day they are meant to come or just don't turn up although we've then had to wait in all day as they threaten to charge if your not in.
Michael · 13 November 2017
★★★★★ 5/5
GoogleAmazing service by the lovely Sophie.
She made our dream come true.
Very professional and so kind.
Outstanding job, very well done.
Thank you for everything.
Erkan · 13 November 2019
Agent replied · 11 November 2024
Good Afternoon,
Thank you for leaving your review. The team really appreciates it.
All the best for the future.
Kings Group
★★★★★ 5/5
GoogleFantastic service. Thanks to the team for selling our house.
Richard · 12 November 2022
Agent replied · 11 November 2024
Hello Richard
Thank you for your 5 star rating, it was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale.
Kind Regards
All the team at Kings Group, Cheshunt
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