5/5
GoogleExcellent service for our property search. Marsh & Parsons' professionalism and care far exceeded everyone else that we dealt with in the industry.
Trusted Agent profile · Brook Green · Greater London
Verified
Marsh & Parsons reviews in Brook Green
★★★★★
407 reviews across 3 platforms
107 - 109 Shepherds Bush Road, Brook Green, Greater London, W6 7LP
Part of Marsh, see every office.
Marsh's office in Brook Green, Greater London, at 107 - 109 Shepherds Bush Road, is rated 4.6 out of 5 across 407 reviews on three platforms, including 381 Google reviews rated 4.6.
381
Reviews on Google
This office
25
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Marsh Brook Green
The Marsh & Parsons Brook Green estate agency office is located on Shepherds Bush Road, just moments from Brook Green itself, and offers sales, lettings and lettings management. The selling and lettings departments deal with property in Brook Green, as well as properties in the surrounding areas of Brackenbury Village W6, Hammersmith W6, Barons Court W14, Shepherds Bush W12 and Kensington Olympia W14. Our Brook Green office offers a range of properties, including the grand Victorian houses on the Green, Victorian conversions, mansion apartments, pretty cottages and studio flats. Brook Green also benefits from a combination of entertainment including the smart boutiques, pavement cafes and bistros on Blythe Road, W14 and the shopping centre in nearby White City, as well as the theatres and bars in Shepherds Bush W12; all helping to make Brook Green a really special place to live. For those who need easy access by car to the M4 or Heathrow, Brook Green is perfectly situated. There are excellent transport links to the West End and City including first class bus routes and three tube lines that run from Hammersmith (Piccadilly line, District line and Hammersmith & City line) and at Shepherds Bush (Central line). Mainline trains linking to Clapham Junction run from nearby Kensington Olympia.
Reviews
Every review we hold for the Brook Green office, from every platform, shown as written. First names only.
Google5/5
FacebookHad such a great experience with M&P, they're super accommodating and responsive. Found a flat with Katie Baker and would highly recommend!
5/5
Google(Translated by Google) Okey, 🙂💕💞💖 (Original) Okey, 🙂💕💞💖
5/5
GoogleFantastic service from Lewis, very well negotiated and remarkable knowledge of the property market.
5/5
FacebookSales team went above and beyond, a great experience all round. Would recommend.
5/5
FacebookGreat service! Very friendly and attentive. I would recommend them to others.
5/5
GoogleGreat job, very thorough, always responsive, persists until the end!
5/5
FacebookA professional and efficient service as always, great stuff.
4/5
GoogleKnowledgeable and very professional in all dealings. Highly recommended
5/5
GoogleVery good experience!
1/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Lesley, Customer Relations
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 12 November 2024
Dear Caroline, Thank you for leaving a 5 star Google review. Kind regards, Lesley
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 12 November 2024
Dear Finley, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Dear Tom, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Dear Paddy, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley, Customer Relations Team.
5/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Dear Lia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Dear Max, I am sorry to see your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Lesley Alford, Customer Relations Team
1/5
GoogleRating only, no written review.
1/5
GoogleAVOID AT ALL COSTS
Agent replied
Hi Jess, thank you for taking the time to leave your feedback. We're sorry to hear this and would like to investigate this further. As we're unable to find your records, based on this information, please contact our Brook Green office by emailing brookgreen_sales@marshandparsons.co.uk (for Sales) or brookgreen_lettings@marshandparsons.co.uk (for Lettings).
5/5
GoogleRating only, no written review.
Agent replied
Hi Suzie, thank you so much for taking the time to leave us your positive review! We are delighted that you are happy with your experience with us and will be sure to pass your feedback on to the rest of the team. All the best, M&P
1/5
GoogleRating only, no written review.
Agent replied
Hi Natasha, we are sorry that you are not happy with your experience with us. We understand that you are unhappy that you were not told that the agent you were originally working with had left the company, although we note the transition did not impact your property search. We also understand that you were informed there was the possibility of your move-in being slightly delayed by a few hours. Our manager believed this to be the case due to a miscommunication from one of our contractors, and she wanted to keep you as informed as possible. We are sorry for any stress caused by this. Fortunatley our manager was ultimately able to have you move in at the time originally agreed. Kind regards Marsh & Parsons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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