Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe brought our first house with rights. Ann was fantastic at keeping us up to date and chasing our solicitors as we found it hard to contact them. We loved the update emails which we didn’t receive from another high street estate agent and that sale as a result fell through. We can’t wait to invite James back to value the house once the works are complete. A massive thank you to Ann and the rest of the team at Aston fields.
Monkey · 12 June 2020
Agent replied · 11 June 2024
Thank you so much for this review we really do appreciate it and we look forward to working with you again soon.
★★★★★ 5/5
GoogleJames and his team were excellent and highly professional throughout the whole process. James was friendly and easy to work with when marketing the house and performing the viewings.
It was, however, the after sales commitment from Right Estate Agents that really take them above other agents I've had experiences of in Bromsgrove. They were committed to chasing up the chain and when there were issues, James took it upon himself to assist.
I really can't recommend them strongly enough!
Nathan · 10 June 2020
Agent replied · 11 June 2024
Really appreciate you taking the time to leave this review Nathan, we wish you all the best in your new home and area. Lee, James and the rest of the team.
★★★★★ 1/5
GoogleI chose Guest to sell my house, they were kind, friendly and overall a good company, however, there were a couple of things people need to be aware of, after 2 months my house wasn't sold, so I contacted another agent to also help sell my house, Guest doesn't do multiple agencies so pulled out of the selling,
also, a big thing people should know is they do an EPC for you so you can be listed on Rightmove, but even after the guy doing the EPC came and did it, they never followed through with getting it registered, and it has now cost me £95+ VAT to get one done myself
Andy · 1 December 2024
Agent replied · 8 December 2024
I am really sorry you felt the need to leave this review. We do offer an EPC as part of our service however we have recently been let down by our EPC provider on a number of properties and no longer use that provider. As a result we are now making alternative arrangements. We would have done the same for you, however the timing did not allow as you moved agent just as we were sorting this out. Our policy is not to do dual agency for a number of reasons: 1. It can look like you are struggling to sell. 2. It can be confusing for viewers / buyers knowing which agent they viewed with (as often viewing lots of properties with different agents). 3. One of the agents may do all the work but then the other may get lucky with the person who ends up buying it. Unlike a lot of agents we do not make it difficult to change agent where you wish to, i.e. no long tie in periods etc. I do hope you have now been able to sell your property. Lee Guest (Director).
★★★★★ 5/5
GoogleGuest were fantastic from the very start. Great valuation visit, quick sale agreed and great communication throughout. Special thanks to Ann who was constantly chasing the chain, updating us and pushing the sale through in what was a very long sale! 100% recommend!
Becky · 19 May 2024
Agent replied · 9 June 2024
Thank you so much for the review Becky we really appreciate the kind words.
★★★★★ 5/5
GoogleHouse Sold December 2015.
We chose Right Estate agents because they provided exactly the same as the big names on the High Street, but at a third of the price. It could have been even cheaper if you choose the single payment.
We did our own showing because of the distance Lee would have to travel each time.
Photographs were excellent.
Final negotiations were easy and the Office were very quick on return calls .
I was extremely pleased with the results.
Go back to them every time, because they did the simple task of advertising your home on Rightmove, which is the biggest internet operative in this sector.
Then then got on with the offers quickly and efficiently to secure the best option.
Thoroughly Recommended.
Peter · 13 June 2018
Agent replied · 11 June 2024
Thank you so much for this great review Peter, very much appreciated.
★★★★★ 5/5
GoogleWe have just completed on the sale of our house in Bromsgrove. Right Estate Agents give a five star service without charging a five star fee! They managed ALL the viewings very efficiently and secured us a good price for the property. Throughout the 'sold subject to contract' period the communication was brilliant with regular updates. I fully recommend Right Estate Agents and would most certainly use them again with hesitation. Many thanks to the whole team, you did good!
Shani · 11 June 2018
Agent replied · 11 June 2024
Thank you so much for taking the time to leave this review Shani, very much appreciated.
★★★★★ 5/5
GoogleRight Move Bromsgrove helped us with a very lengthy bungalow purchase, they stayed positive and supportive and informative to get the purchase over the line.
All their staff are perfectly professional.
Special mention to James Strong and Ann Reece both perfect in their specialised field of Estate Agents.
We would highly recommend Right Move Bromsgrove to anyone requiring Estate Agent Services.
Richard Gregory & Jill Cooke.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 25 August 2021
Agent replied · 11 June 2024
Hi Richard and Jill, sorry for the delay replying to this review, we do appreciate you taking the time to provide the feedback and it really helps us. Hope you are very happy in the bungalow and please pop in and say hello when passing (Covid allowing of course).
★★★★★ 5/5
GoogleGuest Estate agents were great from start to finish with both the purchase of a new property and the sale of our existing home.
Everyone at Guest Estate agents were professional and helpful but we dealt with James who went over and above to ensure everything went as smoothly as possible.
Mat · 14 August 2023
Agent replied · 9 June 2024
Thank you so much for the fantastic feedback, we really appreciate it.
★★★★★ 5/5
GoogleGuest Estate Agents have now helped us to sell 2 properties and we cannot recommend or thank them enough. Each member of the team goes that extra mile to help and they are always professional, friendly, supportive, honest and care about what they do. Communication is frequent and you are always able to speak with someone if you need to. They build relationships with their clients and make the whole process a lot easier to deal with - we wouldn't use anyone else!
Helen · 25 July 2024
Agent replied · 24 August 2024
Thank you very much for leaving us this review Helen and it was a pleasure to work with you, all the best for the future. From everyone at Guest Estate Agents.
★★★★★ 5/5
GoogleGuest estate agents have been there every step of the way, expertly advertising and generating leads of our property until a sale was secured within 3 weeks, then keeping us informed of progress and supporting with chasing of all parties …
Maria · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for leaving us this review, we really appreciate it.
★★★★★ 5/5
Google100% recommend Guest Estate Agents. Brilliant service from valuation to completion! Kept me informed every step of the way. Special mention to Ann who was absolutely fantastic, going above and beyond to continuously chase everyone in the very long chain. Keep up the great work guys!
Sally · 14 August 2023
Agent replied · 11 June 2024
Thank you very much for this review Sally, we really appreciate the feedback and comments, and Ann's special mention as we rate her too!
★★★★★ 5/5
GoogleRight Estate Agents were great from start to finish. James was friendly and knowledgeable and made putting the house on the market quick and easy. We had an offer within the week. James then supported us through the sale and helped us chase anything outstanding. We had regular updates about the status of our sale which was great for peace of mind. We would recommend Right Estate Agents in the future.
Amy · 11 June 2019
Agent replied · 11 June 2024
Sorry for the delay I don't know how we missed this one, just want to say thank very much for the review.
★★★★★ 5/5
GoogleWe used Guest estate agents for the purchase of our property and we couldn’t be happier with the service provided. They have always kept us up to date and informed and if we have had any questions, we have had no trouble getting in contact with them. They have gone above and beyond for us and the team are so friendly and down to earth. A big thank you to Guest estate agents, we would highly recommend!
Sandra · 25 July 2024
Agent replied · 24 August 2024
Thank you so much for this review Sandra, we really appreciate you taking the time to provide this feedback.
★★★★★ 5/5
GoogleI thoroughly recommend using Right Estate agents if you are thinking of
selling your property. The Fees were very attractive, the advice I received
from Lee and James about marketing the property was first class and having
sold very quickly the after sales service I have since had from Ann and
Sarah has been exceptional with them keeping both sets of solicitors on
their toes and me fully informed. Great job guys!!!!
Peter · 14 June 2015
Agent replied · 11 June 2024
Thank you for the review we really appreciate it
★★★★★ 5/5
GoogleI can't recommend Right Estate Agents highly enough. Its refreshing to have an estate agent carry out all the viewings. All the team were incredibly friendly, helpful and they kept me informed all the way through to completion. Moving home can be stressful, I'm glad they were there to help me through it.
Tracey · 10 June 2022
Agent replied · 11 June 2024
Sorry for the delay I don't know how we missed this one, just want to say thank very much for the review.
★★★★★ 1/5
GoogleMade to wait nearly a month to view a property then told it had been sold before I had viewed it
David · 16 February 2026
Agent replied · 16 April 2026
In this instance we received an offer from someone who had viewed well before Christmas, and we have to put all offers to the vendor, and go with their decisions. We fully appreciate how frustrated you must have been about this. I can assure you that we do try to treat all viewers with respect and allow them to view where possible.
★★★★★ 5/5
GoogleReally good service from Lee and the team at Right Estate Agents. I've been letting my property through them for 5 years and they're really good value for money with practical advice. They then acted for me in the sale of the property and again, excellent service throughout, getting lots of regular progress reports and practical help working through the legal minefield.
Michael · 13 June 2019
Agent replied · 11 June 2024
Really appreciate the feedback thank you
★★★★★ 5/5
GoogleIf I could give 6 stars, I absolutely would, 5 simply does not show how impressed and grateful I am for the outstanding service from Guest Estate Agents during the recent sale of my home. …
Steven · 16 September 2025
Agent replied · 28 December 2025
Thank you so much for taking the time to leave this fantastic review and we hope you are all settled and happy in your new home. We often say we miss your visits here in office! :-)
★★★★★ 5/5
GoogleI have just completed on my house in Bromsgrove, and must say this Estate Agents having been amazing all through. Keeping me updated and contacting me every week. Highly recommend. Very professional team.
Annette · 17 September 2025
Agent replied · 28 December 2025
Thank you so much for leaving this review, we really appreciate your kind words.
★★★★★ 5/5
GoogleWhere our previous estate agent failed, guest came in and delivered. The whole team kept us informed at every stage, we always knew what was happening with viewings, feedback and offers. …
Sally · 16 September 2025
Agent replied · 28 December 2025
Thank you so much for this review, and we hope you are very happy in your new home.
★★★★★ 5/5
GoogleMy second experience with and second review for Guest. Once again they did not disappoint. They made our whole buying and selling experience as stress free as possible. Always at the end of the phone and regular email updates. They are all … More
Georgia · 19 April 2025
Agent replied · 9 June 2024
Thank you for leaving this review Georgia, we really appreciate your feedback and comments. Lee Guest.
★★★★★ 5/5
GoogleI can completely recommend Guest Estate agents!
I brought a house through them and I couldn’t fault them. They were very approachable and extremely informative giving weekly progress updates. They were happy to liaise with the seller on my behalf to ensure that everyone was well informed throughout the whole process. A 5 star performance from James, Nikki & Ann…thank you!
Deb · 18 August 2024
Agent replied · 24 August 2024
Thank you so much for leaving this review, we really appreciate it your comments.
★★★★★ 5/5
GoogleVery helpful, we was first time buyers so worried and scared all at same time, guest estate bromsgrove was very helpful x
Luanowen · 28 November 2025
Agent replied · 28 December 2025
Thank you so much for leaving us review, we really appreciate the feedback.
★★★★★ 5/5
GoogleExcellent service from James and the team, from the start where I received a reply to my initial enquiry on a Sunday, to reacting quickly when the first purchaser pulled out, to keeping me up to date with progress overall. Would happily recommend and/or use again.PositiveResponsiveness, Quality, Professionalism, Value
Ian · 12 June 2021
Agent replied · 11 June 2024
Thank you Ian for using our services and leaving this review, you were a pleasure to work with and completely chilled throughout.
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