Trusted Agent profile · Bromsgrove
★★★★★
1,317 reviews across 3 platforms
14 Old Birmingham Road, Bromsgrove, B60 1DE
Arden Estates's office in Bromsgrove, at 14 Old Birmingham Road, is rated 4.8 out of 5 across 1,317 reviews on three platforms, including 339 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Arden Estates won in 2026.
The Trusted Agent 2026 results for Arden Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service,very proficient and…
Excellent service,very proficient and professional team, really helped us navigate the busy,stressful business of buying our first home. Highly recommended thank you Arden
Thank you for your five star review Allison! You're welcome, we're glad to have been of service. Congratulations on the purchase of your first home!
5/5
TrustpilotA plasure to deal with
A plasure to deal with. Very helpful in every way.keeping you up with all the information.would recommend them to anybody. First class service. Well done girls.
Thank you for your lovely review Marilyn - we really appreciate it!
5/5
TrustpilotVery happy!
This is our 3rd time using Arden (2 purchases & 1 sale) and I can't fault them. Really positive experiences. Great communication and very approachable staff.
What a fantastic review, we really appreciate that you've sold and purchased through Arden a number of times. We are so happy every experience has been a positive one with us. Hope we can be of help again in the future.
5/5
TrustpilotRecent house sale.
Can’t possibly fault the service received. Staff are attentive, efficient and friendly. I would happily use their services again. I would recommend without hesitation.
Thank you for your five-star recommendation David!
5/5
TrustpilotAbsolutely faultless experience from Rubery branch
Absolutely faultless experience from start to finish at the Rubery branch. We made an offer fairly late on in the day, Claire then stayed late to talk to the other side and get the deal done.Communication is very important and the updates came thick and fast without prompting.Special thanks too Claire, Sharon, Rachael and Romily. Thanks to you all,Dave & Chloe.
5/5
GoogleRecently enquired about a buy to let property and was thoroughly impressed by the staff and their knowledge about the area etc. They kept me posted throughout the whole process. Couldn't fault their service. If I could give more than 5 stars I would - keep up the great work guys 😀 …
5/5
GoogleI have had an amazing experience with Arden estate agents very friendly and easy to talk to have been very helpful
Thanks for the great feedback, Sardara!
5/5
TrustpilotArden Estates were always available if…
Arden Estates were always available if we needed them we were very happy with the process
Thank you for your five-star review - we really appreciate it!
5/5
TrustpilotWould recommend
Helpful and friendly. Made a difficult time a bit easier. Sold the house in 2 days. Good customer service.
Thank you for your five-star review Becky - we really appreciate it!
5/5
TrustpilotExceptionally Professional Service
Excellent service throughout. Staff were responsive, problem solving, timely and exceptionally supportive. I cannot recommend the Worcester office highly enough. Superb!
What a fabulous review, thank you so much Claire!
5/5
TrustpilotBrilliant Service
Myself and boyfriend are first time buyers with a little girl. We contacted the rubery office and spoke with Lara who arranged all our viewings and made the process easy! She is lovely and we recieved fantastic service! We haven't found the right house yet but we will be sure to use the Rubery office again!
5/5
TrustpilotHighly recommend Arden Estate Agency
Highly recommend Arden Estate Agency, friendly and professional they helped make the whole process smooth from start to finish. Thank you!
Thank you for your great review Helen, so glad the sales process went smoothly for you!
5/5
GoogleCharlotte arranged a viewing at short notice and kept us informed throughout. She also provided a professional and friendly service!
Thanks Josh!
5/5
TrustpilotExcellent service
Excellent service, nothing was too much trouble. Very grateful for their expertise and practical help. I can’t recommend them enough!
What a great review - thank you Lisa!
5/5
TrustpilotArden Lettings - Bromsgrove
Arden Lettings - Bromsgrove.A good experience working with Chloe after a long drawn out bad experience with prevous tenant.
Thank you so much for your five-star review!
5/5
TrustpilotWonderful agency to work with
Annalise, Sharon, Maddie, Lucy...the whole team worked seamlessly together to help us whenever we wanted to rent or sell the property. They were always honest and pleasant to work with. We definitely felt like they had our best interest at heart even when we were thousands of miles away!
5/5
Facebookit was very hard selling my mum's house after her death, until I met Adam from Arden Estate in Shirley.He made me feel special and the whole team went above and beyond.A BIG THANK YOUIf anyone is looking to sell, rent, or buy go nowhere else
1/5
FacebookArden Estates were a complete waste of my time. They never communicate with you. Their photographer had to send another photographer out to redo photos. One viewer in over a month. Never placed photo in window until I asked regarding no show of viewings. Fly by night agent. Would not recommend to anyone. Surprised they ever sell any properties.
5/5
FacebookArden recently handled the sale of our property and did a good job of liaising up and down a pretty complicated chain until the day of completion. Sound advice offered on the properties we shortlisted to buy, and being available beyond office hours was a bonus. Would definitely use again. Jonathan and Sadie very knowledgeable after many years in the industry.
1/5
TrustpilotVery disappointed with their process
Very disappointed with their process - lack of communication and resulted in losing out on a property
Hi Theresa, we are sorry to read your one-star review of Arden Estates. Unfortunately, without more details it is difficult for us to comment on your experience or rectify any problems. If you wish to discuss your issues further, please do not hesitate to contact the manager of your local Arden Estates branch.
5/5
TrustpilotThank you for being there for us and…
Thank you for being there for us and making the process of buying our first home as stress free as possible.
You're welcome! Thank you for your five star review, we wish you all the best in your first home!
5/5
GoogleGreat service and very responsive. Would deal with again.PositiveResponsiveness, Professionalism
Hi Jay, thank you for the positive review!
4/5
TrustpilotWas very pleased with overall service…
Was very pleased with overall service . House sold quick and no problems . Staff were quick to answer any concerns. Would use again
Many thanks for your kind review.
5/5
GoogleAmazing experience throughout and couldn't recommend enough. Top quality service as always.
Hi Russ, thank you for the great feedback! Glad to hear you enjoyed your experience with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Arden Estates's Bromsgrove office has 1,317 reviews across three platforms: 339 on Google, 176 on Facebook, 802 on Trustpilot.
Arden Estates Bromsgrove is rated 4.8 out of 5 across all 1,317 reviews, and 4.7 out of 5 on Google from 339 reviews.
Yes. In The Trusted Agent 2026 awards: Arden Estates, Bromsgrove won Gold; Arden Estates, Worcester won Trusted Agent; Arden Estates, Shirley won Trusted Agent; Arden Estates, Redditch won Trusted Agent.
Arden Estates Bromsgrove, 14 Old Birmingham Road, Bromsgrove, B60 1DE.
