Trusted Agent profile · Bromsgrove
★★★★★
1,321 reviews across 3 platforms
14 Old Birmingham Road, Bromsgrove, B60 1DE
Arden Estates's office in Bromsgrove, at 14 Old Birmingham Road, is rated 4.8 out of 5 across 1,321 reviews on three platforms, including 339 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Arden Estates won in 2026.
The Trusted Agent 2026 results for Arden Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
5/5
FacebookArden recently handled the sale of our property and did a good job of liaising up and down a pretty complicated chain until the day of completion. Sound advice offered on the properties we shortlisted to buy, and being available beyond office hours was a bonus. Would definitely use again. Jonathan and Sadie very knowledgeable after many years in the industry.
1/5
TrustpilotVery disappointed with their process
Very disappointed with their process - lack of communication and resulted in losing out on a property
Hi Theresa, we are sorry to read your one-star review of Arden Estates. Unfortunately, without more details it is difficult for us to comment on your experience or rectify any problems. If you wish to discuss your issues further, please do not hesitate to contact the manager of your local Arden Estates branch.
5/5
TrustpilotThank you for being there for us and…
Thank you for being there for us and making the process of buying our first home as stress free as possible.
You're welcome! Thank you for your five star review, we wish you all the best in your first home!
5/5
GoogleGreat service and very responsive. Would deal with again.PositiveResponsiveness, Professionalism
Hi Jay, thank you for the positive review!
4/5
TrustpilotWas very pleased with overall service…
Was very pleased with overall service . House sold quick and no problems . Staff were quick to answer any concerns. Would use again
Many thanks for your kind review.
5/5
GoogleAmazing experience throughout and couldn't recommend enough. Top quality service as always.
Hi Russ, thank you for the great feedback! Glad to hear you enjoyed your experience with us.
5/5
GoogleProfessional service, accurate valuation, quick sale. Always quick to reply to any query. Many thanks to the team at the Bromsgrove branch.
Thanks Julian, glad we were able to help!
5/5
GoogleVery professional and knowledgeable. Nothing was to much trouble. Always quick to respond to any queries I had.
Thank you Totaro.
5/5
TrustpilotHighly recommend Arden Estate Agents…
Highly recommend Arden Estate Agents Bromsgrove.Really like how the app works by storing past viewings and seeing what's coming up.. very useful.We were shown a property yesterday by Jackie Kamara, lovely lady, informative, patient and professional, I feel I could ask her anything, so helpful! Could we have her for our future viewings please? 😁.Thank you.Debbie Dodwell.
5/5
TrustpilotResponsive
Responsive, friendly and professional. Kept me well informed throughout and always quick to respond
Thank you, we really appreciate your five star review!
5/5
GoogleVery helpful staff who keep you informed at every step. Very satisfied customerPositiveResponsiveness, Quality, Professionalism, Value
That's great to hear. Thank you for the positive review, Sheri.
5/5
FacebookCouldn’t recommend our agent Lara Gibin any more if we tried. We are first time buyers and she made our viewing experience really special and was really lovely with answering any questions we had. Very informative and really understood our needs. Amazing service!
5/5
TrustpilotExcellent service from initial…
Excellent service from initial engagement to completion! Any queries have always be dealt with speedily and with utmost professionalism, would definitely recommend Arden.
Thanks for such a lovely review Julie. We really appreciate the positive feedback.
5/5
GoogleVery efficient, helpful and communicated often. Always felt in safe hands.
That's great to hear! Thank you for the positive review, Pauline.
5/5
TrustpilotFantastic service and excellent…
Fantastic service and excellent communication, what a team they kept me updated through every step of the process.Many Thanks
We are so happy with the service you've received throughout the process. Thank you for your review!
5/5
TrustpilotAmazing experience throughout and…
Amazing experience throughout and couldn't recommend enough. Top quality service as always.
Amazing review - thank you so much Russ!
5/5
TrustpilotExcellent customer service
Excellent customer service, communication and genuine care with Charlotte! I couldn’t ask for anymore - thank you.
Thank you for your lovely five-star review Sophie!
5/5
GooglePolite and professional staff at all times. Thank you.
Thank you for the positive feedback, Mart!
5/5
TrustpilotArden Lydney provided me with a…
Arden Lydney provided me with a professional, sympathetic, friendly and hassle free service for the sale of my property. I was kept informed throughout the whole process and nothing was too much trouble in order for the sale to go through smoothly. I would highly recommend Arden Lydney to act on buying or selling a property.
5/5
GoogleFirst class service by Arden would definitely recommend 👍 …
Thanks for the great feedback, Joe!
5/5
GoogleProfessional and responsive from start to finish offering excellent advice.
Thank you for the great feedback!
5/5
TrustpilotWould highly recommend Arden to sell…
Would highly recommend Arden to sell your house. Great team. We sold our house quickly with them.
Thank you for leaving us a five-star review Karen - we really appreciate it!
5/5
FacebookBought our house through the Bromsgrove team and couldn’t recommend them enough. Brilliant service and help throughout
Hi Jonny, thank you for your kind review ! We'll be sure to let the whole team at Bromsgrove know how pleased you have been with the service you have received. Congratulations on the successful purchase of your new home, we wish you all the very best there!
5/5
TrustpilotThe whole experience from start to…
The whole experience from start to finish was excellent Everyone from Jon with his advice and knowledge on how to maximise the sale the sales team and the after sales team were all very professional friendly and efficient I would recommend Arden to any one and I would always use them myself in the future
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Arden Estates, Bromsgrove won Gold; Arden Estates, Worcester won Trusted Agent; Arden Estates, Shirley won Trusted Agent; Arden Estates, Redditch won Trusted Agent.
