Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBest agent in Bromsgrove area by a country mile!
We asked Arden for advice on buying a property. They listened and using their knowledge proposed an amazing solution we would not have considered. They facilitated the purchase with which we are delighted. If there is a better estate agent than Arden then I am still to meet them and I have dealt with several over the years.
Mark · 10 October 2022
Agent replied · 21 June 2023
What a great review - thank you so much Mark. We hope we can be of help again in the future!
★★★★★ 5/5
GoogleI have dealt with Arden Bromsgrove several times over the last 12 months for a couple of transactions. They are always super helpful and quick to respond to queries. Sarah Massey deserves a particular mention but all the staff are brilliant. I love their new offices near the M42 junction - so much more convenient and comfortable than the old office in Bromsgrove town.PositiveResponsiveness, Quality, Professionalism
Miranda · 27 August 2021
Agent replied · 25 May 2023
Thanks for the 5 star review, Miranda.
★★★★★ 5/5
GoogleI've had dealings with quite a few estate agents over recent months. I must say that the team at Arden are easily the most professional that I've dealt with. The level of communication is excellent, ensuring that all parties are kept informed at all stages of the process. They are open on Sundays too, which is great as you always have someone to speak to.PositiveResponsiveness, Professionalism
Michael · 27 August 2021
Agent replied · 25 May 2023
Thank you for the wonderful feedback, Michael. Glad to hear you enjoyed your experience with us.
★★★★★ 2/5
TrustpilotSatisfied with the service
Satisfied with the service. I was a first time buyer and when I received the call to collect the keys I was very happy until I got to my new home and the old owners were still there for two hours moving out! Finally got in at 16:50 when I was given the keys at 14:10. Shane this happened as it took away the excitement.
Steph · 27 October 2021
Agent replied · 21 June 2023
We are sorry to see you have left us a two star review Steph, especially when you state you were satisfied with our service and happy up to the point of receiving the keys for your new home. It is really unfortunate that the previous owners were not completely moved out of your new home when you received your keys and we understand how that could take away from your excitement on the day itself. However, as I'm sure you understand, these types of incidents are completely out of our control as the estate agent and we are sorry this unfortunate scenario has, in turn, reflected a two star review of our agency. We hope that you are now settled and you are enjoying your first home!
★★★★★ 5/5
GoogleReally good service. Everything did go really smooth. Thank you Tim and Amy.
Krzysztof · 25 May 2022
Agent replied · 25 May 2023
Many thanks for the 5 star review! I'll pass on your kind words to Tim and Amy.
★★★★★ 5/5
TrustpilotArden Estates - Bromsgrove
During various viewings and evential Purchase, we had the pleasure of meeting & talking to several of the Arden Estates Team. As a Buyer, the process can be "Stressful", at least & the whole Team have been helpful, courteous & efficient throughout. In addition, all queries & updates were answered or communicated promptly.I personally would like to thank the whole Team for their assistance & my 5 Star rating is well deserved
Simon · 6 January 2020
Agent replied · 21 June 2023
You're welcome! And, thank you for your five star review Simon, we really appreciate it.
★★★★★ 5/5
TrustpilotCommunication is fantastic
Communication is fantastic. They are tenacious and follow up constantly to ensure that the process is concluded as fast as possible. I would recommend to everyone.
Lorna · 25 October 2024
Agent replied · 27 December 2024
Thank you for your five-star review Lorna, we really do appreciate it!
★★★★★ 5/5
TrustpilotProfessional, personal and a joy to do business with
Moving house is a stressful business, so choosing the right professional partners was a must for me. Ardens came recommended to me via professionals and friends. I have found them to be very discrete, professional and supportive in our time of need. They were very helpful throughout the process and we felt they had our back throughout. I wouldn't hessitate to use their services again.
John · 1 October 2021
Agent replied · 21 June 2023
Thank you for your five star review John, we really appreciate it. We look forward to helping you again in the future should you need our services.
★★★★★ 5/5
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Paul · 10 August 2023
★★★★★ 5/5
Trustpilot5 Stars
Outstanding customer service. Would highly recommend.My partner and I bought our first house through Arden Estate Agent and we couldn’t be happier with the service we received. Mille and Leanne are so friendly, supportive and knowledgeable, which made buying our first home manageable and stress-free. We can’t wait to move into our beautiful new (old!) home in a couple of weeks. Thank you Arden!
Rose · 17 July 2024
★★★★★ 5/5
TrustpilotBrilliant service from Arden Estates
Brilliant service from Arden Estates. They supported us as buyers and their Sales Progressor did a fabulous job of keeping the whole transaction on track even when the solicitors were being slow. As buyers, we really appreciated them taking the property off their website and the portals as soon as our offer had been accepted so that we didn't have to worry about being gazumped.
Clare · 28 September 2021
Agent replied · 21 June 2023
Thank you for your five-star review Claire - we really appreciate it! Congratulations on your new home!
★★★★★ 5/5
TrustpilotGreat service from the team at Rubery
Great service from the team at Rubery, special mention to Lara and Jason for there dedication and hard work
Jamie · 30 April 2021
Agent replied · 21 June 2023
Thank you for the lovely five-star review Jamie!
★★★★★ 5/5
TrustpilotJust completed with Arden Barnt Green
Just completed with Arden Barnt Green. Very professional and pleasant company to deal with. Special mentions for Jade, the valuer, who shone beyond valuers from other local agents, and Lesley the sales progresser, who persevered cheerfully despite significant delays. I would recommend this company.
Darren · 11 November 2023
Agent replied · 25 November 2023
Thank you so much for your five-star review Darren - we really appreciate it! We'll be sure to let the team at Barnt Green know how happy you've been with the service!
★★★★★ 5/5
TrustpilotWe were very pleased with the way the…
We were very pleased with the way the team in Barnt Green progressed our sale. They were always polite and helpful, even when we were impatient. I would certainly recommend them for their honesty and service.
Rosemary · 29 April 2024
Agent replied · 24 August 2024
Thank you for your five-star review Rosemary - We really do appreciate it!
★★★★★ 5/5
TrustpilotBungalow Sale in Worcester
I appointed Arden to sell my mother's bungalow on her behalf in Worcester. From initial contact to completion they have been professional and courteous so I cannot speak more highly about the service we received. They presented a clear marketing strategy to achieve a good price and very quickly sealed the deal. I thoroughly recommend them.
David · 18 November 2022
Agent replied · 21 June 2023
Thank you so much for your five-star review David - we really appreciate it. We are so happy we were able to sell your mother's property for you.
★★★★★ 5/5
TrustpilotQuick and simple sale
Quick and simple sale, completed within 68 days. The team at Arden are friendly, professional and helpful. They kept the ball rolling and communicated well at all times.
Jeremy · 16 September 2024
Agent replied · 23 October 2024
Thank you so much for your five-star review Jeremy, we really do appreciate it!
★★★★★ 5/5
GoogleChristine Raybould was brilliant with us! Great customer service & a credit to Arden estate agents :)PositiveProfessionalism
Amy · 27 August 2021
Agent replied · 25 May 2023
Thanks Amy, I'll let Christine know how pleased you were with the service she provided.
★★★★★ 5/5
GoogleExcellent service from Anneka at Arden Estates. Great communication throughout. Would highly recommend.
Selina · 14 April 2025
Agent replied · 14 April 2026
Thank you for your five-star review Selina, we really do appreciate it! We'll be sure to let Anneke know that you're pleased with the service she has provided.
★★★★★ 5/5
TrustpilotChoose Arden’s as it was the closest…
Choose Arden’s as it was the closest agent was not disappointed…. Professional and kept me up to date with progress all the way through the buying process.
Jessica · 28 September 2024
Agent replied · 23 October 2024
Thank you for your five-star review Jessica, we really do appreciate it!
★★★★★ 5/5
GoogleThank you for a prompt, professional service. Special thanks to Charlotte for the extra information on other services.
Shell · 25 May 2021
Agent replied · 25 May 2023
Thank you for the 5 star review, Shell.
★★★★★ 5/5
TrustpilotBromsgrove staff of Ardens
All the Bromsgrove staff are friendly,helpful and professional. I especially found the after sales team extremely helpful with any problems with the sale.The whole experience was helped by the staff remaining calm and positive.Thank you.
Mrs · 8 May 2024
Agent replied · 24 August 2024
Thank you for your five-star review, we really do appreciate it!
★★★★★ 5/5
TrustpilotArden Estate is highly recommended
Peter, Amy and the entire team from Arden Estates were nice and supportive throughout the process, from the very first viewing until completion. Highly recommended.
Stephen · 24 October 2024
Agent replied · 27 December 2024
Thank you for your five-star review Stephen, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.
★★★★★ 5/5
FacebookGreat service from the team at Rubery, special mention to Lara and Jason keep up the great work
Jamie · 30 April 2021
Agent replied · 26 May 2023
Thank you for your great review Jamie - we really appreciate it!
★★★★★ 5/5
TrustpilotArdens Barnt Green
We instructed Ardens Barnt Green office to handle the sale of our property. They handled the sale in a very professional manner in what turned out to be a long journey. We were kept constantly informed along the way and they were very efficient in all their dealings with us. Thank you to all the team.
Fiona · 15 October 2022
Agent replied · 21 June 2023
Thank you for your five-star review Fiona, we really appreciate it. Congratulations on the successful sale of your property!
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