Trusted Agent profile

Arden Estates Bromsgrove reviews

★★★★★ Excellent

1,317 reviews across 3 platforms

14 Old Birmingham Road, Bromsgrove B60 1DE

Arden Estates's Bromsgrove office at 14 Old Birmingham Road is rated 4.8 out of 5 across 1,317 reviews on three platforms, including 339 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Arden Estates won in 2026. Checked 9 October 2026.

Google logo

4.7 / 5

339

Reviews on Google

This office

Facebook logo

4.9 / 5

176

Reviews on Facebook

This office

Trustpilot logo

802

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Arden Estates. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.

5/5

Google

Having had our property up for sale with another local estate agents for over 12 months with no sale we switched to Ardens, within a short period of switching we had several viewings, with feedback provided on all viewings, three offers and the sale was completed within three months of going back on the market. A big thankyou to Anneke and the team, we certainly made the right decision in choosing yourselves, we would highly recommend anyone putting their property on the market to choose Arden Estate Agents.

Andy · 14 April 2025

Agent replied · 26 August 2024

Thank you of your five-star review Andy, we really do appreciate it!

5/5

Google

I recently purchased our beautiful home from Arden Estates. 🏡 Thank you to Matt for telling me about the property when on another viewing as we would not of viewed it otherwise. Lauren was so lovely when showing us around and was very helpful. Christine was really nice and was very empathetic and reassuring with situations that happened in the chain and a very big thank you to Jayne who chased the sale through to completion, not forgetting beautiful Jodie for sorting the mortgage out with no issues. Had a great service from you all! Thank you so much! Sadie Grant X

Sadie · 14 April 2025

Agent replied · 8 December 2024

Thank you for your five-star review Sadie, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.

5/5

Trustpilot

Excellent communication

Excellent communication, proactive and supportive. Libby, Amy and Romily at Arden in Bromsgrove were professional and so helpful. Will definitely use again. Can’t thank them enough.

Mrs · 7 August 2026

Agent replied · 25 September 2026

Thank you so much for choosing Arden Estates Rubery and for your fantastic review. We're delighted Libby, Amy and Romily looked after you so well throughout your move. Great communication, proactive support and keeping every property sale moving smoothly are things the Rubery team really pride themselves on, so they'll be thrilled to read your kind words. Thank you again for putting your trust in Arden Estates. We really appreciate your recommendation and look forward to helping you again in the future!

5/5

Trustpilot

We were looking for a property in…

We were looking for a property in bromsgrove and were struggling finding one suitable, we went to ardens to ask if they can find us one. The ladies in the bromsgrove branch were very welcoming and even made us coffee with ia biscuit. Within 2 weeks we had found a property made an offer and in the process of purchasing. I would highly recommend ardens, we'll done everyone and here's to a successful purchase.. Carl and Paula Jenkins.

CARL · 30 June 2026

Agent replied · 25 September 2026

Thank you, Carl and Paula, for your lovely review and for choosing Arden Estates Bromsgrove to help you find your new home. We're so pleased the team could match you with the right property so quickly. Finding the perfect buyer for our sellers and the perfect home for our buyers is what we work towards every day, so it's fantastic to hear you found a property within just two weeks. Thanks so much for your recommendation. We hope everything goes smoothly with your purchase, our sale progressors will look after you through this process. We look forward to handing you the keys very soon!

5/5

Trustpilot

A huge thank you to the team at Arden…

A huge thank you to the team at Arden Estates for their outstanding service and support. Tony and Paul went above and beyond to keep everything on track and were always professional, approachable and reassuring. I’m very grateful for their help in completing the sale of my property in a very short time and highly recommend them.

Omar · 19 November 2025

Agent replied · 11 June 2026

Thank you so much for your kind words! We’re thrilled to hear Tony and Paul were able to support you so well and help get your sale completed quickly. They’ll be delighted to know their professionalism and dedication made such a positive impact. We really appreciate the recommendation, and wish you all the best in your next chapter!

5/5

Google

We sold our property through Anneke who could not have been more helpful & accessible. The property had previously been on the market for over a year with a different agent and when Anneke arrived she filled us with confidence that she would find a buyer, which of course she did, and then held our hand every step of the way to ensure a smooth journey through to completion. We had one offer - and they weren't even on the market, but Anneke carefully & skillfully managed our buyers sale and our own with completion taking place within 6-months. We couldn't recommend the personal & committed service that we received from Anneke highly enough, setting a standard above expectations. Thank you Anneke.

Sally · 8 March 2025

Agent replied · 17 April 2025

Thank you for your five-star review Sally, we really do appreciate it! We'll be sure to let Anneke know that you're pleased with the service she has provided.

5/5

Google

⭐⭐⭐⭐⭐ 5/5 I had an amazing experience buying my home with the team at Arden Estates. Savannah, Christine, and Anita were absolutely fantastic, knowledgeable, supportive, and incredibly responsive. They made the whole process smooth, stress-free, and even enjoyable! I felt truly cared for every step of the way. I couldn't have asked for a better team to help me find my perfect home. Highly recommend!

Bobby · 1 September 2025

Agent replied · 30 December 2025

Thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience buying your home with Savannah, Christine, and Anita. The whole team will be so pleased to know they made the process smooth, stress-free, and enjoyable for you. It means a lot to us that you felt cared for every step of the way, and we hope you’re already making amazing memories in your new home.

5/5

Trustpilot

Great Team

We have found the whole Arden team to be friendly, professional and diligent. They have a positive attitude and I wouldn't hesitate in recommending them to handle your house sale. Jenson says to thank Eve personally.

Daniel · 23 April 2026

Agent replied · 11 June 2026

Thank you so much for your kind words, it really does mean a lot to the whole team 😊 We’re delighted to hear you found everyone friendly, professional and diligent, and that you felt confident enough to recommend us. That’s exactly the experience we aim to deliver for every client. And a special thank you from Eve, she’ll be so pleased to hear Jenson’s message! We’ll make sure it’s passed on to her. Wishing you all the very best moving forward, and if we can help with anything in the future, we’re always here.

5/5

Google

Having been left disappointed by a previous estate agent we were fortunate to find the fantastic Anneke Babber. From first contact Anneke gave us good advice and from two initial viewing we received two offers. Having accepted one of the offers Anneke continued to keep up updated on progress and was a great help all through the process. I would highly recommend Anneke she is approachable gives no nonsense advice and sells houses.

Andy · 14 April 2025

Agent replied · 26 August 2024

Thank you for your five-star review Andy, we really do appreciate it! And we'll be sure to let Anneke know that you're pleased with the service she has provided.

5/5

Google

Absolutely amazing service from Anneke! From start to finish she helped make everything run smoothly for us. She sold our house extremely quickly and secured our onward purchase the same day. Never known an estate agent so communicative (and we’ve done this twice before) Il recommend Anneke to everyone! She’s brilliant at what she does and a lovely person too!

Kayleigh · 1 September 2025

Agent replied · 30 December 2025

Thank you for such a fantastic review! We’re so pleased to hear Anneke made the whole process smooth and stress-free for you, selling your home so quickly and securing your onward purchase the very same day. Your kind words about her communication, professionalism, and personality mean the world, we couldn’t agree more that she’s brilliant at what she does! Wishing you all the best in your new home.

5/5

Trustpilot

Thank you Arden Estates…

I sold my house through the Redditch branch. The whole process was professional, friendly and stress-free, from the initial meeting with Tim who came and valued my house, to the end when Halinka, the sales progressor completed the sale. The communication throughout was clear and honest and the whole team was a delight to work with. The house was sold and completed within a very quick time scale. Thank you Arden Estates

D · 30 June 2026

Agent replied · 25 September 2026

Thank you for choosing Arden Estates Redditch to sell your home, and for taking the time to leave such a lovely review. We're so pleased Tim got your move off to the best start with an accurate valuation and clear advice, and that Halinka kept everything on track through the sales progression. Great communication and keeping property sales moving smoothly are things the Redditch team pride themselves on. We're delighted we could help you achieve a quick, stress-free sale. Thanks again for putting your trust in Arden Estates, and we wish you all the best in your new home!

5/5

Google

Recently bought my first house, didn't really have a clue what I was doing, but the guys at Arden, especially Christine, helped me every step of the way. Would recommend them to anyone needing a decent estate agent.

Stephen · 13 March 2026

Agent replied · 14 April 2026

Thank you so much for your kind words, and congratulations on your first home! 🏡 We’re so pleased Christine and the team were able to support you every step of the way and make the process feel clearer and less stressful. We really appreciate the recommendation and wish you all the best in your new home! …

5/5

Trustpilot

Outstanding Service

From instruction to completion, the team at Arden have been superb. First class communcation, extremely professional and informative. We wouldn't hesitate in recommending them and would instruct them again in a heartbeat. With special thanks to Millie, Leanne and Holly. Great work ladies!

A · 30 January 2026

Agent replied · 11 June 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience from start to finish. Millie, Leanne, and Holly will be so pleased to know their support and communication made a difference. We truly appreciate your recommendation, and we’d be honoured to work with you again in the future! Great to have been part of your journey!

5/5

Trustpilot

Fantastic service from Arden in…

Fantastic service from Arden in RedditchWe recently sold our home with Arden Estates and were really impressed.Tim came round to explain the whole process and gave us a clear idea of how much to list our house for and the process as this was our first time selling. Once we decided to go ahead, Arden got our house on the market and were then sold STC in 6 days!Allison kept us updated throughout the process and was always there to help. When we had delays with solicitors and inquiries, Allison reassured us and made sure everything kept moving forward. We really appreciated her support.I recommend Arden Estates for anyone looking to sell their home

Kerrie · 5 December 2024

Agent replied · 27 December 2024

Thank you for your five-star review Kerrie, we really do appreciate it! We'll be sure to let Tim and Allison know that you're pleased with the service they provided.

5/5

Trustpilot

As a conveyancer I deal with a LOT of…

As a conveyancer I deal with a LOT of estate agents - some of them are great, some not so much. Leanne Fletcher at Arden is definitely one of the first sort. It's been a pleasure dealing with her recently on a transaction that ended up being rather more complicated than it needed to, she was very proactive and helpful throughout and managed the chain with aplomb. We had some laughs along the way too which is always good. I hope we meet again!!

Jane · 15 April 2026

Agent replied · 11 June 2026

Thank you so much for such a thoughtful review - it really means a lot, especially coming from someone within the industry. We’re delighted to hear that working with Leanne was such a positive experience, particularly on a more complex transaction. Her proactive approach and ability to keep everything moving - while keeping spirits high along the way - is exactly what we pride ourselves on. We’ll be sure to pass on your kind words to her (and we’re glad there were a few laughs in there too!). Here’s to working together again soon 🤝

5/5

Trustpilot

Arden Estate Agents are fantastic

I would most definitely recommend Leanne Fletcher and all the team at the Worcester office. They made our dream come true by helping us purchase a cottage. Professional, extremely dedicated and just an amazing group. Always proactive to solve issues. Always contactable by phone. Great at keeping you informed by email. We will be eternally grateful for all their hard work. I would give more than 5 stars if I could. Give them a try, you will not be disappointed.

Edward · 27 November 2024

Agent replied · 27 December 2024

Congratulations on the purchase of your dream home Edward! Thank you for your five-star review, we really do appreciate it! We'll be sure to pass on your feedback to Leanne.

5/5

Trustpilot

Professional yet personal agents

From our initial meeting with Dominique, through our sale journey with Millie, Holly, Eve and the rest of the team, Arden Worcester were amazing. They took the time to understand our property, work around our family and ultimately secure a sale which proceeded smoothly. Could not recommend them more!

Paul · 14 November 2025

Agent replied · 11 June 2026

Thank you so much for your lovely feedback! We’re so pleased to hear that Dominique, Millie, Holly, Eve, and the rest of the Worcester team made the whole experience smooth and stress-free. It means a lot to know you felt supported and understood throughout the process. Thank you for the recommendation, and all the best with your next chapter!

5/5

Trustpilot

We sold our property and purchased with Arden Estate Agents in Rubery

We sold our property with Arden Rubery office and also purchased a new home through them. Whoever said that moving home was stressful need to use Arden in future. Romily was fantastic honest and really understood the market in our area. Gracie marketed our property and did an amazing job, Amy chased everything up for us and kept us well informed the whole team were just brilliant I can't recommend them enough. If we decide to move again Arden will be the first agent I go to. Thank you so much all of you for really taking the stress out of the whole process :)

Jayne · 17 November 2024

Agent replied · 27 December 2024

Thank you so much for your five-star review Jayne, we really do appreciate it! We'll be sure to let the Rubery team know that you're pleased with the service they have provided.

5/5

Trustpilot

Amy was absolutely amazing

Amy was absolutely amazing. This was a really difficult house sale. Birmingham City Council and the buyers solicitors were very difficult. However, in all of this Amy and Arden Estates were truly a shining light in the darkness. She was professional and very helpful. I would definitely use Arden again.

James · 4 November 2025

Agent replied · 11 June 2026

Thank you so much for your kind words! We’re so glad Amy was able to guide you through such a challenging sale, she’ll be over the moon to hear your feedback. It means a lot to know that even with the hurdles, you felt supported every step of the way. We’d be honoured to work with you again in the future!

5/5

Google

I was recommended Anneke from Arden's for the sale of my home, from initial meeting to end completion, i really could not have asked for any better. Anneke and her team always kept us up to date with progress, feedback and they just make the whole process so much simpler. Thanks again Anneke appreciate all the work and would highly recommend you to anyone in the future.

Ross · 14 April 2025

Agent replied · 22 October 2024

Thank you for your five-star review Ross, we really do appreciate it! We'll be sure to let Anneke know that you're pleased with the service she has provided.

5/5

Trustpilot

The Bromsgrove team sold my house in 2…

The Bromsgrove team sold my house in 2 weeks! Special thank you to Matt Bennett who helped me massively.

Gavin · 25 June 2026

Agent replied · 25 September 2026

Thank you for trusting Arden Estates Bromsgrove with the sale of your home. We're delighted the Bromsgrove team secured a successful property sale in just two weeks. Great results like this come from accurate pricing, effective property marketing and matching the right buyers from the very start. A special thank you for mentioning Matt Bennett, our Valuations Manager. Matt works hard to help sellers understand the local property market and create the right strategy to achieve the best possible outcome. We really appreciate your recommendation and are so pleased we could make your selling experience a positive one. We wish you all the very best for your next move.

5/5

Trustpilot

I used Arden recently to sell my home…

I used Arden recently to sell my home and I couldn't be happier with the service I received.I tried to sell my house last year with another estate agent but had a terrible time (making house spotless for 1 viewing only to find was no show after, selling and losing buyer etc.. ) that I took the house off the market and took a break.However this year I decided to put my house back on the market and chose Arden because when I had viewed properties with them I found they answered questions before I asked them or knew the answer and if they didn't they found out and called me back.When Peter Gilbert came to value my house he was lovely, it was like he knew how much my house meant to me and made me feel very relaxed and not under any pressure. He promised a quick sale and was so true to his word - he told my house in two weeks which was way quicker than I expected.After I accepted the offer I was passed on to Amy Woolaston who was brilliant. I had trouble with house I was buying and so thing took longer than expected and I worried I would lose my buyer again but Amy kept myself and my buyers informed of what was going on at every stage and checked in with us regularly. I can't thank Arden and the team enough for everything they did and the support we received.Would highly recommend.

Happy · 7 October 2024

Agent replied · 23 October 2024

Congratulations on the sale of your property! Thank you for your five-star review and for recommending us, we really do appreciate it. We'll be sure to let Peter and Amy know that you're pleased with the service they have provided.

4/5

Trustpilot

Purchase of residential property in 2024

Leanne and the team at Arden recently helped me purchase a residential property in Worcester. From the original viewing through to completion they have been pleasant to work with and helpful. They were happy to facilitate requests to the sellers such as leaving any paints used on the house, and for arranging access for the surveyors.Communication was largely good, though with the odd crossed wires due to parallel conversations via solicitors directly and also via Arden - but everything got sorted.Overall, quite happy with the experience!

Grant · 30 September 2024

Agent replied · 23 October 2024

Thank you for your lovely review Grant, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.

1/5

Google

We had a frankly appalling experience with Arden Bromsgrove. If their job had been to actively prevent a successful transaction, I would be leaving a 5 star review. The attitude of the agents is one of tired resignation, and any sense of urgency is completely ignored. Ultimately, it was up to us to secure an offer on our property, and we then had to endure almost 8 months of complete chaos that was largely due to Ardens inability to project manage a chain. I have never been less satisfied with a service provided by any organisation ever. An incredibly disappointing experience for our family.

Laura · 13 March 2026

Agent replied · 14 April 2026

We’re really sorry to hear that you were disappointed with your experience with Arden Estates. This is not the level of service we aim to provide. A member of our team will be reaching out to you directly to discuss the situation in more detail and see how we can address your concerns.

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Questions about Arden Estates Bromsgrove

How many reviews does Arden Estates Bromsgrove have?

Arden Estates's Bromsgrove office has 1,317 reviews across three platforms: 339 on Google, 176 on Facebook, 802 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Arden Estates Bromsgrove's rating?

Arden Estates Bromsgrove is rated 4.8 out of 5 across all 1,317 reviews, and 4.7 out of 5 on Google from 339 reviews, checked 9 October 2026.

Has Arden Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Arden Estates, Bromsgrove won Gold; Arden Estates, Worcester won Trusted Agent; Arden Estates, Shirley won Trusted Agent; Arden Estates, Redditch won Trusted Agent.

Where is Arden Estates's Bromsgrove office?

Arden Estates Bromsgrove, 14 Old Birmingham Road, Bromsgrove B60 1DE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.