Trusted Agent profile

Mark Hart Real Estate reviews

★★★★★ Excellent

184 reviews across 2 platforms

Excel House, 133 Homesdale Road, Bromley BR2 9LE

Mark Hart Real Estate's Bromley office at Excel House is rated 5.0 out of 5 across 184 reviews on two platforms, including 179 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

5.0 / 5

179

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Mark Hart Real Estate. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

Mark Hart Real Estate is a great company to work with and I would highly recommend to anyone looking to rent a property in London. Mark and the team were always extremely responsive and attentive to any issues that arose, and would always go above and beyond to ensure issues were seen to straight away and not left outstanding. We would definitely use you guys again and would recommend Mark Hart to anyone!

Meg · 13 March 2024

Agent replied · 22 October 2024

Thank you for leaving us a review Meg, glad you had a great experience with us.

5/5

Google

Mark has managed my property in East London for several years, providing an exceptional level of service and support. As I am not based locally, his proactive approach in keeping me informed and ensuring full compliance has been invaluable. Mark consistently communicates any necessary actions and carries them out promptly and to the highest standard. His professionalism and reliability have made the experience of being a remote landlord completely stress-free. I’m extremely grateful for his dedication and expertise and couldn’t recommend Mark Hart Real Estate enough

Dean · 20 March 2025

5/5

Google

For the past two years, Mark has been overseeing the management of my sister's properties, and I must say, he and his team have been absolutely wonderful to work with. Despite my occasional delays in responding, Mark has shown remarkable patience and understanding. Additionally, he promptly assisted us when we encountered issues such as a tenant refusing to pay rent. Mark, thank you sincerely for your exceptional service. Kind regards, Ty

Ty · 13 March 2024

Agent replied · 11 June 2024

Thank you for leaving us this review and for trusting us with the management of your properties.

5/5

Google

After a very frustrating few years with my previous letting agent, I moved across to Mark Hart Real Estate. So far, the service has been impeccable - he found us great tenants and has sorted out all repairs efficiently, with timely and concise communications. It's definitely taken all the stress out of renting out my flat and it's great to have a property manager who understands the local area and goes above and beyond to ensure that both property owners and tenants are happy.

Kate · 16 August 2023

Agent replied · 22 October 2024

Thank you for leaving us a review Kate, glad you had a great experience with us.

5/5

Google

I am extremely impressed by Mark Hart Real estates fully managed letting. They have given me an extremely professional service. They have greatly improved my letting. they are quick to solve any problems that have arisen and communicate kindly with me and keep my tenants happy and informed. I have no problem recommending their professional services.

Jonathan · 16 November 2024

Agent replied · 23 November 2024

Appreciate you leaving us a review Jonathan and glad you're happy with the service provided so far.

5/5

Google

Mark Hart team is always very prompt at responding to queries and requests. If there is a problem with the property they ensure a quick resolution. The team is friendly and very approachable. The communications are well in advance. Overall we are very happy with Mark Hart's services. Thank you team for all your support!

Sherin · 25 November 2024

Agent replied · 9 December 2024

Appreciate you leaving us a review Sherin, glad we're meeting you expectations regarding our services and glad all problems are sorted promptly.

5/5

Google

I asked Mark and his team to take on the arrangements to get new tenants in place. This included drawing up the tenancy agreement, doing what was needed to confirm “right to rent” and setting up tenant deposit protection. This was all done to my total satisfaction - no drama but an appropriate pace was kept and all the loose ends were tied up well within my timescale. I felt a sense of being a valued client - much more so than when I’ve worked with multi-office agents. Equally I felt the charge for the work represented great value. I wouldn’t hesitate to use Mark Hart in future and thoroughly recommend them.

Allen · 17 July 2023

Agent replied · 22 October 2024

Thank you for leaving us a review Allen, glad you had a great experience with us.

5/5

Google

Mark has looked after my property for several years and I have found him to be reliable and professional and a good person to deal with. His team of contractors decorated and carpeted the house and found me four reliable tenants without delay. He responds to all requests immediately and is available to call round to the property when needed. I value my tenants and like to be proactive in dealing with problems that arise. A leak in the ceiling, kitchen floor flood and a roof check were all carried out promptly. Importantly, I have peace of mind when it comes to every aspect of legal compliance. I would not hesitate to recommend Mark for all aspects of property management.

C · 17 July 2023

Agent replied · 22 October 2024

Thank you for leaving us a review, glad you had a great experience with us.

5/5

Google

I don’t usually write reviews but the level of service I’ve received from Mark Hart and his team is impeccable. I’ve been using Mark Hart for a few years now to let my properties and they have always found me good tenants. In addition, their service and knowledge of the industry is invaluable. They’ve always gone the extra mile with support and care after my property has been let. Good company all round and would recommend to anyone looking to let their property.

Karen · 17 July 2023

Agent replied · 11 June 2024

Thank you Karen for your continued trust and support.

5/5

Google

Mark Hart Real Estate are absolutely fantastic. I’ve been renting through Mark for just over three years and I’ve been completely bowled over by the level of service - a totally different league to any other experience I’ve had. They always respond promptly if I have any problems and nothing is too much trouble - feels like they really try to their best by both their tenants and landlords:)

Bonnie · 13 March 2024

Agent replied · 22 October 2024

Thank you for leaving us a review Bonnie, glad you had a great experience with us.

5/5

Google

Approached Mark about giving away my flat for next to nothing, it had been vacant for a while, years. Mark advised me to consider renting and assured me that he was familiar with the local area like the back of his hand and detailed his process and the pros of renting in the area. I’m glad I gave him a chance to prove me wrong because he secured a tenant within a week. He was knowledgable, professional and easy to get on with. My review isn’t giving him as much kudos as I would like but hope it’s enough to recommend his services. If I were to rate my experience it’ll be 10stars all the way

Mrs · 12 June 2023

Agent replied · 22 October 2024

Thank you for leaving us a review, glad you had a great experience with us.

5/5

Google

For the past ten years or so I have used a couple of the larger agencies in the area to find tenants for my two buy-to-let flats in Bromley but never felt they gave me a personal service or that they were really invested in finding me the right tenants . My experience with Mark Hart has been completely different. He is extremely professional, polite, friendly and above all he gives a personal service and has a genuine interest in finding the right tenants for your flat. He and his team arranged viewings, sent me written detailed offers from prospective tenants and kept in touch with me every step of the way, finding new tenants within a couple of weeks. I normally rather dread the whole process of the change over of tenants but Mark and his team made it a painless experience. I will certainly be using them again and can whole-heartedly recommend them to other landlords.

Liz · 12 June 2023

Agent replied · 11 June 2024

Thank you for your kind words Liz and for the opportunity to let your flat. Looking forward to working with you further in the future.

5/5

Google

Mark Hart Real Estate provide property management for my flat in Brockley. Compared to other mainstream companies who have performed the same role, the service I now receive is exceptional. They find great tenants, seamlessly manage all logistics between tenants, proactively manage any situation that arises, charge a very reasonable fee and offer a truly personal service. I could not be happier - as all those admin hours on the property have vanished! Mark and his team are so good that now I recommend them to all in the area. They result is that they now manage the majority of the flats in my block. They are they gold standard in property management.

Matthew · 12 June 2023

Agent replied · 11 June 2024

Thank you for your review Matt and for trusting us with the management of your property. Mark

5/5

Google

I have been liaising with mark for around 4 years now. He has rented out my property in London 3 times. Each time the process has been effortless. Mark takes so much pressure off finding good tenants. He provides up to date relevant market information to help you make an decision and follows every step to make sure suitable tenants are found. He listens to your needs and follows through. In the last year Mark has also been managing my property and he has been amazing. Very responsive and always communicates concerns. He only comes up with solutions, and no problem is too big. Mark has great contacts with tradesmen and is able to arrange any work needed. He will communicate progress without ever needing to chase him. Contracts, referencing, everything is electronic. Easy, with links you just have to hit accept. No need for endless paper work. He arranges inventories and is flexible with adapting his services offered to meet your personal needs. No complaints from me, thanks for everything Mark!

Maria · 12 June 2023

Agent replied · 11 June 2024

Thank you for your kind review Maria and for trusting us with your property.

5/5

Google

Mark Hart Real Estate is truly professional and incredibly helpful. I’m very happy with the experience and wouldn’t hesitate to work with them at anytime, simply the best!”

Helal · 17 September 2025

Agent replied · 17 April 2026

Thank you for leaving us a review in Helal, wishing you all the best in your new home.

4/5

Google

Great experience, especially with Mark himself. As a first time buyer, purchasing a property can be intimidating and stressful. They have been really supportive and pushing the transaction through despite several complications. I’m particularly pleased with how Mark dealt with the solicitors’ cyber incident that occurred recently and he ensured to keep me updated on the progress. Mark Hart Real Estate has definitely helped make the purchase less daunting than anticipated.

Yanru · 13 January 2024

Agent replied · 22 October 2024

Thank you for leaving us a review Yanru, glad you had a great experience with us.

5/5

Google

Mark, Neve and the team were great! They managed every aspect pre-let to moving in day for my new tenants. Highly recommended

D · 14 December 2023

Agent replied · 22 October 2024

Thank you for leaving us a review, glad you had a great experience with us.

5/5

Google

I moved my flat to being managed by Mark and his team 6 months ago. It has been managed exceedingly well and I appreciate that all tradesmen recommended have done excellent work with reasonable rates. It's a big relief after problems with my previous agency. I highly recommend them.

Camn · 21 December 2024

Agent replied · 9 January 2025

Thank you for leaving us a review and glad you're happy with the service provided so far.

5/5

Google

Very professional and caring. We bought our first house with Mark Hart real estate and we had the best support from Mark and his team. Efficient and speedy communication, attention to all the aspects of the purchase, great support also at human level. We could't recommend them more!

Federica · 23 December 2024

Agent replied · 9 January 2025

Thank you leaving us a review Federica. Glad you're happy with the service provided and thank you for being such a great buyer. Wishing you all the best in your new home.

5/5

Google

Wonderful experience 💫 …

Kehinde · 17 March 2026

Agent replied · 17 April 2026

Thank you for leaving us a review Kehinde, glad you had an amazing experience with us.

5/5

Google

Excellent Agent. Very responsive , quick to answer any questions and charges a fair price for his services. Would definitely recommend.

Loga · 17 October 2025

Agent replied · 17 April 2026

Appreciate you leaving us a review Loga, it's been a pleasure working with you so far.

5/5

Google

The best team of Estate Agent I have done business with. They made the entire process smooth for me and within a week everything was sorted. …

Osayande · 17 August 2025

Agent replied · 17 April 2026

Thank you for a lovely review Osayande, glad you're happy the service Neve provided.

5/5

Google

My partner and I rented a property through Mark Hart Real Estate and had a great experience with Mark and Property Manager Caitlin. They seem to really care about their tenants and you get a friendly service and problems solved quickly unlike with some of the bigger chain estate agents on the high street these days.

Alice · 26 July 2024

Agent replied · 22 October 2024

Thank you leaving us a review Alice and for being great tenants whilst in situ. Hopefully, we can work together again in the future.

5/5

Google

I would highly recommend Mark and his team in helping rent out any properties; it’s been a pleasure working with him over the past 4 years. Although I have previously used three other Agencies, none of them have been as efficient and helpful as Mark. He answers queries straightaway and is proactive in resolving any problems during the rental process. I really look forward to continuing to work with him.

Susan · 15 September 2023

Agent replied · 22 October 2024

Thank you for leaving us a review Susan, glad you had a great experience with us.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mark Hart Real Estate's Google reviews

Questions about Mark Hart Real Estate

How many reviews does Mark Hart Real Estate have?

Mark Hart Real Estate's Bromley office has 184 reviews across two platforms: 179 on Google, 5 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mark Hart Real Estate's rating?

Mark Hart Real Estate is rated 5.0 out of 5 across all 184 reviews, and 5.0 out of 5 on Google from 179 reviews, checked 9 October 2026.

Has Mark Hart Real Estate won any awards?

Yes. In The Trusted Agent 2026 awards: Mark Hart Real Estate, Bromley won Trusted Agent.

Where is Mark Hart Real Estate's Bromley office?

Mark Hart Real Estate, Excel House, 133 Homesdale Road, Bromley BR2 9LE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.