Mark Hart Real Estate reviews

★★★★★ 5/5

Google

I am so pleased I found Mark Hart Real Estate company when we decided to rent out our property. Their communication was excellent throughout the entire process. Neve and Caitlin were always clear, prompt, and incredibly informative. I was kept updated at every stage and never felt out of the loop. They took great care in vetting potential tenants, which gave me complete peace of mind that the right people were moving into our home. We had already moved out when the property was on the market and Mark and the team were able to assist with preparing the property for the new tenants, making the whole process smooth and stress-free. Great customer service and I would highly recommend them to anyone looking to rent out their property.

Candice · 17 March 2026

★★★★★ 5/5

Google

Fantastic service from viewing our property to completion. James has been absolutely brilliant throughout the entire process of buying our first property. He was helpful at every single step, always available to answer questions, explain things clearly, and guide us through what could have been a very stressful experience. His calm, friendly manner made everything feel so much easier, and he was genuinely lovely to deal with from day one. We’re incredibly grateful for all his support and wouldn’t hesitate to recommend him to anyone looking to buy or sell. Thank you, James!

Rebecca · 17 February 2026

★★★★★ 5/5

Google

If you’re feeling disillusioned by estate agents and want someone honest, straight-talking, and genuinely on your side, Mark Hart Real Estate is exactly that. Mark feels more like a trusted friend than an agent, a true confidante throughout the process. James was exceptional too, completely across every detail, all under Mark’s thoughtful stewardship. A refreshing, reassuring experience from start to finish. Would highly recommend whether you are selling or buying.

Liz · 27 March 2026

★★★★★ 5/5

Google

Purchasing a property through Mark Hart Estate Agents has been a great experience, thanks especially to James, who made the whole process so much easier despite some issues with solicitors. From showing us around and answering all our questions to chasing updates and keeping us informed, he made what could have been a stressful process far more manageable. If we ever move in the future, we wouldn’t hesitate to use James, Caitlin, and the rest of the team again. Many thanks!

Fraser · 17 December 2025

★★★★★ 5/5

Google

Great experience with Mark Hart real estate agency. The team are very professional and helpful. Smooth and efficient process. Would highly recommend! Special thanks to Neve and Caitlin for all their assistance.

Anna · 17 March 2026

★★★★★ 5/5

Google

I moved into Mark-Hart managed property a year ago now after an incredibly painless and efficient process. Massive thanks to Caitlin who went above and beyond not just during the initial process, but also with any issues that have arisen or email communication since

Liam · 17 October 2025

★★★★★ 5/5

Google

I cannot recommend Mark Hart’s estate agency highly enough. As a seller, James and Mark have been consistently professional, honest, and approachable, demonstrating a level of integrity that is rare within the industry. As I approach completion, I can confidently say they have been a pleasure to deal with throughout, always responsive, available, and thoroughly professional. Having dealt with many estate agents, Mark Hart’s stands out by far as the best. I would happily recommend them and would not hesitate to use them again. In my experience, working with an independent agent offers far greater attention to detail, without the distractions and internal politics often found in larger chains. James has progressed my sale and has been a dream to deal with, such a consistently conscientious pleasant person. A credit to Mark Hart Estates.

Reviewer · 17 January 2026

★★★★★ 5/5

Google

Such an efficient and friendly independent agent. After a few stressful experiences with other agents, I was thrilled with how simple viewing, offering and moving in was, with Mart Hart Real Estate. Neve arrived on time with a friendly smile and all the information I required in order to make a decision shortly after. The paperwork process that followed was refreshingly straight forward, offering a live tracker on your application process and a credit checking system I personally think ALL agents should follow. Each step from Viewing to my Move in day, was handled with care, speed and reliability. Would highly recommend Mart Hart Real Estate 👌🏾

Charlotte · 13 March 2024

★★★★★ 5/5

Google

I had a fantastic experience with this letting agency. From start to finish, everything was handled professionally and smoothly. Special thanks to Caitlin and Neive who went above and beyond to make the whole process stress-free. They were …

Samuel · 17 September 2025

★★★★★ 5/5

Google

Mark gave us a realistic sale price for our house and it sold the very same day. James was our contact and he kept us up to date on every step. If he wasn’t in he would alway return our call. Highly recommend.

Keith · 17 July 2025

★★★★★ 5/5

Google

The team at Mark Hart made renting a property an absolute breeze. Everything was explained very well when we started viewings, and the responses were swift to any questions raised. We had a situation where we had to vacate our property early. Mark and the team were the most helpful and very understanding, which made what could have been a very stressful situation a smooth and easy process for us to deal with. I would not hesitate to contact the team again should I need a property to rent.

Will · 14 December 2023

★★★★★ 5/5

Google

Letting my property with Mark has been so easy. He helped with sorting out the renovation to finding suitable tenants. His team are superb at managing the property and keeping me up to date with everything, especially Caitlin. Would highly recommend

Janika · 17 July 2025

★★★★★ 5/5

Google

These guys are super refreshing after a good few years of dodgy London rentals. Neve and Caitlin were very helpful. Great communication and all problems resolved swiftly. We love our new place :) thanks!

Heather · 17 September 2025

★★★★★ 5/5

Google

I have only good things to say about this estate agency. Caitlin and Neve are both very prompt and efficient with any problems that have been raised. Everybody is always polite and extremely professional. They are very welcoming and it's always a joy to speak to them whether it's on the phone or in person.

John-Henry · 5 December 2024

★★★★★ 5/5

Google

This is our second year with Mark Hart Estate and we couldn't be happier with their service. Caitlin has been exceptional in assisting us, always going above and beyond to ensure our needs are met. Her professionalism, attention to detail, and friendly demeanor have made our experience truly outstanding. We highly recommend Mark Hart Estate. Thank you, Caitlin, for your excellent work!

Rob · 26 July 2024

★★★★★ 5/5

Google

Mark Hart Real Estate is a very professional estate/ Letting agent. When I was going through the process of finding a rental property, I happened to come across Mark Hart Real Estate and I have to say they was very helpful and knowledgeable. I would like to say a massive thank you to Neve who helped me through the process of getting the house I am in today.

Charles · 11 June 2025

★★★★★ 1/5

Google

A complete waste of time, jumping through hoops. Mostly selfishness on the landlords part but equally poorly handled by director of the estate agents who wasn’t fully aware of the landlords full situation which resulted in false advertising on the listing, hence this review being directed here. Listing was advertised as fully furnished available 1st of feb, once we had written a personal statement and put in the asking offer we then waited days for the landlord to ponder over it, we were then told the landlord doesn’t technically own the property in full yet (probably illegal to let at that stage) so there would be a delay in the move in date and that she’s would be removing most of the furniture. No apology in the end from Mark Hart real estate for the poorly handled situation and for wasting our time just before Christmas. Glad we avoided in the ended, would go for a well known London estate agent if we were to rent again.NegativeProfessionalism

Amy · 12 June 2022

★★★★★ 5/5

Google

At the very outset of our journey buying our first property, Mark distinguished himself from the other estate agents who had shown us around various properties. He brings an attention to detail and a personal touch that we simply didn't experience with employees of other, larger, chains. The answers to almost any questions we had after our initial viewing were at his fingertips, with the very rare odd detail he didn't immediately know being communicated by email very promptly afterwards. As first-time buyers, his confidence and knowledge of the process was of great reassurance. Once we had decided this property was definitely for us, Mark adeptly facilitated negotiations and we were very happy to have an offer accepted in short order. We exchanged after a fairly long period, with Mark helping to chivvy along conveyancers on both sides. Completion is at the end of this month, and we're very grateful that it was Mark who has guided us through the process. 5 stars and then some.

Paul · 12 June 2022

★★★★★ 5/5

Google

Met Mark first when viewing a property and was so impressed with his manor I decided to use his services to sell my own home. Mark is always available when needed and is very professional. Mark helped sell my home in record time and was very respectful when showing my home to potential buyers. Would not hesitate to use mark again! Charlotte was excellent too! Thank you all!

Eilish · 12 June 2023

★★★★★ 5/5

Google

It was a pleasure working with James to purchase my property. He was extremely helpful throughout the whole process, kept me fully informed each step of the way and was always available to answer any questions. I appreciate all of his hard work and would highly recommend him!

Maisie · 17 February 2026

★★★★★ 5/5

Google

I have rented a flat with Mar Hart real Estate and Caitlin has been very helpful all the well.

David · 17 August 2025

★★★★★ 5/5

Google

Great experience with Neve & Mark , fiund the team to be communicative and honest on their approach , done everything and at a reasonable price , I was so impressed I also gave thme my house to sell, my advice is to give them a go , many thanks

Motor4U · 17 January 2026

★★★★★ 5/5

Google

Everything was done professionally, Caitlin and Neve were both super helpful with our million questions!

Debbie · 17 September 2025

★★★★★ 5/5

Google

I had such a great experience as a tenant using Mark Hart RE. From beginning to end, the team were very supportive and efficient. There were no difficulties throughout the process of renting a property for 6 months.

Neeil · 2 December 2024